Global Data Center Maintenance - Belgium
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 2026 - 18:00 EDT
Scheduled - Bandwidth will be performing a router upgrade in our Belgium Data Center. No customer impact is anticipated. However, for a few brief periods during the maintenance, customers may observe their traffic, including traffic through DLS connections, being routed to an alternate path.
Sep 28, 2026 18:00-22:00 EDT
United States Inbound Calling Services Operational
Inbound Calling (SIP) - United States Operational
Toll-Free calling - Inbound (SIP) - United States Operational
REST APIs - HTTP Voice - United States Operational
REST APIs - SIP Voice - United States Operational
BXML - United States Operational
United States Outbound Calling Services Operational
Outbound Calling (SIP) - United States Operational
Toll-Free calling - Outbound (SIP) - United States Operational
REST APIs - HTTP Voice - United States Operational
REST APIs - SIP Voice - United States Operational
BXML - United States Operational
Hosted Signing Service - US Operational
United States V2 Application Add On Services Operational
Call Recording Operational
Transcriptions Operational
Text-to-Speech Operational
CNAM Lookup Operational
United States Messaging Services Operational
SMS Messaging (SMPP) Operational
MMS Messaging (MM4) Operational
Toll-Free SMS - Inbound Operational
Toll-Free SMS - Outbound Operational
International Messaging (HTTP) Operational
REST APIs - HTTP SMS Messaging Operational
REST APIs - HTTP MMS Messaging Operational
Toll Free MMS - Inbound Operational
Toll Free MMS - Outbound Operational
International A2P Messaging Operational
International A2P Platform (SMPP) Operational
International A2P Platform (HTTP) Operational
International A2P Messaging Regional Connectivity Operational
Latin America Operational
APAC Operational
Europe Operational
Middle East & Africa Operational
Insights Operational
Messaging Insights Dashboard Operational
Message Log API Operational
Number Management Services Operational
New Number Ordering Operational
Number Porting Operational
Inbound Calling - Caller ID Lookup (CNAM) Operational
Line Feature Management Operational
Phone Number Lookup API Operational
Call Assure Operational
9-1-1 Services Operational
9-1-1 Call Routing Service Operational
9-1-1 Provisioning Service Operational
DLR (Dynamic Location Routing) Operational
Direct Network Connection Under Maintenance
Network Expansion Service (NES) Under Maintenance
Inbound Direct Link Services (DLS) Under Maintenance
Outbound Direct Link Services (DLS) Under Maintenance
Virtual (cloud) Connection Service Operational
Support Operational
Phone Support Operational
Ticketing Support Operational
Help Center Operational
Portals Operational
Bandwidth App Operational
9-1-1 Dashboard Operational
Bandwidth International (fka Voxbone) Portal Operational
Bandwidth Build Operational
Argentina Calling Services Under Maintenance
Inbound Calling- Argentina Under Maintenance
Outbound Calling- Argentina Under Maintenance
Australia Calling Services Under Maintenance
Inbound Calling- Australia Under Maintenance
Outbound Calling- Australia Under Maintenance
Emergency Calling- Australia Under Maintenance
Austria Calling Services Under Maintenance
Inbound Calling - Austria Under Maintenance
Outbound Calling - Austria Under Maintenance
Emergency Calling - Austria Under Maintenance
Belgium Calling Services Under Maintenance
Inbound Calling - Belgium Under Maintenance
Outbound Calling - Belgium Under Maintenance
Emergency Calling - Belgium Under Maintenance
Brazil Calling Services Under Maintenance
Inbound Calling- Brazil Under Maintenance
Bulgaria Calling Services Under Maintenance
Inbound Calling - Bulgaria Under Maintenance
Outbound Calling - Bulgaria Under Maintenance
Emergency Calling - Bulgaria Under Maintenance
Canada Calling Services Under Maintenance
Inbound Calling - Canada (SIP) Under Maintenance
Chile Calling Services Under Maintenance
Inbound Calling- Chile Under Maintenance
China Calling Services Under Maintenance
Inbound Calling- China Under Maintenance
Colombia Calling Services Under Maintenance
Inbound Calling- Colombia Under Maintenance
Croatia Calling Services Under Maintenance
Inbound Calling - Croatia Under Maintenance
Outbound Calling - Croatia Under Maintenance
Emergency Calling - Croatia Under Maintenance
Cyprus Calling Services Under Maintenance
Inbound Calling - Cyprus Under Maintenance
Outbound Calling - Cyprus Under Maintenance
Emergency Calling - Cyprus Under Maintenance
Czech Republic Calling Services Under Maintenance
Inbound Calling - Czech Republic Under Maintenance
Outbound Calling - Czech Republic Under Maintenance
Emergency Calling - Czech Republic Under Maintenance
Denmark Calling Services Under Maintenance
Inbound Calling - Denmark Under Maintenance
Outbound Calling - Denmark Under Maintenance
Emergency Calling - Denmark Under Maintenance
Dominican Republic Calling Services Under Maintenance
Inbound Calling - Dominican Republic (SIP) Under Maintenance
Egypt Calling Services Under Maintenance
Inbound Calling - Egypt Under Maintenance
El Salvador Calling Services Under Maintenance
Inbound Calling- El Salvador Under Maintenance
Estonia Calling Services Under Maintenance
Inbound Calling - Estonia Under Maintenance
Outbound Calling - Estonia Under Maintenance
Emergency Calling - Estonia Under Maintenance
Finland Calling Services Under Maintenance
Inbound Calling - Finland Under Maintenance
Outbound Calling - Finland Under Maintenance
Emergency Calling - Finland Under Maintenance
France Calling Services Under Maintenance
Inbound Calling - France Under Maintenance
Outbound Calling - France Under Maintenance
Emergency Calling - France Under Maintenance
Hosted Signing Service - France Operational
Georgia Calling Services Under Maintenance
Inbound Calling - Georgia Under Maintenance
Germany Calling Services Under Maintenance
Inbound Calling - Germany Under Maintenance
Outbound Calling - Germany Under Maintenance
Emergency Calling - Germany Under Maintenance
Greece Calling Services Under Maintenance
Inbound Calling - Greece Under Maintenance
Outbound Calling - Greece Under Maintenance
Emergency Calling - Greece Under Maintenance
Hong Kong Calling Services Under Maintenance
Inbound Calling- Hong Kong Under Maintenance
Outbound Calling- Hong Kong Under Maintenance
Emergency Calling- Hong Kong Under Maintenance
Hungary Calling Services Under Maintenance
Inbound Calling - Hungary Under Maintenance
Outbound Calling - Hungary Under Maintenance
Emergency Calling - Hungary Under Maintenance
India Calling Services Under Maintenance
Inbound Calling- India Under Maintenance
Indonesia Calling Services Under Maintenance
Inbound Calling- Indonesia Under Maintenance
Ireland Calling Services Under Maintenance
Inbound Calling - Ireland Under Maintenance
Outbound Calling - Ireland Under Maintenance
Emergency Calling - Ireland Under Maintenance
Israel Calling Services Under Maintenance
Inbound Calling - Israel Under Maintenance
Outbound Calling - Israel Under Maintenance
Emergency Calling - Israel Under Maintenance
Italy Calling Services Under Maintenance
Inbound Calling - Italy Under Maintenance
Outbound Calling - Italy Under Maintenance
Emergency Calling - Italy Under Maintenance
Japan Calling Services Under Maintenance
Inbound Calling- Japan Under Maintenance
Outbound Calling- Japan Under Maintenance
Emergency Calling- Japan Under Maintenance
Jordan Calling Services Under Maintenance
Inbound Calling- Jordan Under Maintenance
Kenya Calling Services Under Maintenance
Inbound Calling- Kenya Under Maintenance
Latvia Calling Services Under Maintenance
Inbound Calling - Latvia Under Maintenance
Outbound Calling - Latvia Under Maintenance
Emergency Calling - Latvia Under Maintenance
Lithuania Calling Services Under Maintenance
Inbound Calling - Lithuania Under Maintenance
Outbound Calling - Lithuania Under Maintenance
Emergency Calling - Lithuania Under Maintenance
Luxembourg Calling Services Under Maintenance
Inbound Calling - Luxembourg Under Maintenance
Outbound Calling - Luxembourg Under Maintenance
Emergency Calling - Luxembourg Under Maintenance
Malaysia Calling Services Under Maintenance
Inbound Calling- Malaysia Under Maintenance
Malta Calling Services Under Maintenance
Inbound Calling - Malta Under Maintenance
Mexico Calling Services Under Maintenance
Inbound Calling - Mexico Under Maintenance
Netherlands Calling Services Under Maintenance
Inbound Calling - Neatherlands Under Maintenance
Outbound Calling - Netherlands Under Maintenance
Emergency Calling - Netherlands Under Maintenance
Norway Calling Services Under Maintenance
Inbound Calling - Norway Under Maintenance
Outbound Calling - Norway Under Maintenance
Emergency Calling -Norway Under Maintenance
Panama Calling Services Under Maintenance
Inbound Calling- Panama Under Maintenance
Peru Calling Services Under Maintenance
Inbound Calling- Peru Under Maintenance
Outbound Calling- Peru Under Maintenance
Philippines Calling Service Under Maintenance
Inbound Calling- Philippines Under Maintenance
Poland Calling Services Under Maintenance
Inbound Calling - Poland Under Maintenance
Outbound Calling - Poland Under Maintenance
Emergency Calling - Poland Under Maintenance
Portugal Calling Services Under Maintenance
Inbound Calling - Portugal Under Maintenance
Outbound Calling - Portugal Under Maintenance
Emergency Calling - Portugal Under Maintenance
Puerto Rico Calling Services Under Maintenance
Inbound Calling - Puerto Rico Under Maintenance
Outbound Calling - Puerto Rico Under Maintenance
Emergency Calling - Puerto Rico Under Maintenance
Qatar Calling Services Under Maintenance
Inbound Calling- Qatar Under Maintenance
Romania Calling Services Under Maintenance
Inbound Calling - Romania Under Maintenance
Outbound Calling - Romania Under Maintenance
Emergency Calling - Romania Under Maintenance
Singapore Calling Services Under Maintenance
Inbound Calling- Singapore Under Maintenance
Outbound Calling- Singapore Under Maintenance
Emergency Calling- Singapore Under Maintenance
Slovakia Calling Services Under Maintenance
Inbound Calling - Slovakia Under Maintenance
Outbound Calling - Slovakia Under Maintenance
Emergency Calling - Slovakia Under Maintenance
Slovenia Calling Services Under Maintenance
Inbound Calling - Slovenia Under Maintenance
Outbound Calling- Slovenia Under Maintenance
Emergency Calling- Slovenia Under Maintenance
South Africa Calling Services Under Maintenance
Inbound Calling- South Africa Under Maintenance
South Korea Calling Services Under Maintenance
Inbound Calling- South Korea Under Maintenance
Outbound Calling- South Korea Under Maintenance
Spain Calling Services Under Maintenance
Inbound Calling - Spain Under Maintenance
Outbound Calling - Spain Under Maintenance
Emergency Calling - Spain Under Maintenance
Sweden Calling Services Under Maintenance
Inbound Calling - Sweden Under Maintenance
Outbound Calling - Sweden Under Maintenance
Emergency Calling - Sweden Under Maintenance
Switzerland Calling Services Under Maintenance
Inbound Calling - Switzerland Under Maintenance
Outbound Calling - Switzerland Under Maintenance
Emergency Calling - Switzerland Under Maintenance
Thailand Calling Services Under Maintenance
Inbound Calling- Thailand Under Maintenance
United Arab Emirates Calling Services Under Maintenance
Inbound Calling- United Arab Emirates Under Maintenance
United Kingdom Calling Services Under Maintenance
Inbound Calling - United Kingdom Under Maintenance
Outbound Calling - United Kingdom Under Maintenance
Emergency Calling - United Kingdom Under Maintenance
Virgin Islands (U.S.) Calling Services Under Maintenance
Inbound Calling - Virgin Islands (U.S.) Under Maintenance
Emergency Calling - Virgin Islands (U.S.) Under Maintenance
FCC Disaster Information Reporting System (DIRS) Operational
FCC DIRS Activation Status Operational
Integrations Operational
Zoom Operational
Cisco Webex Operational
Five9 Operational
Genesys Operational
US Markets Operational
120 - Portland, ME Operational
122 - Manchester, NH Operational
124 - Burlington, VT Operational
126 - Springfield, MA Operational
128 - Cambridge, MA Operational
130 - Providence, RI Operational
132 - New York City, NY Operational
133 - Poughkeepsie, NY Operational
134 - Albany, NY Operational
136 - Syracuse, NY Operational
138 - Binghamton, NY Operational
140 - Buffalo, NY Operational
220 - Pleasantville, NJ Operational
222 - Camden, NJ Operational
224 - Newark, NJ Operational
226 - Harrisburg, PA Operational
228 - Philadelphia, PA Operational
230 - Altoona, PA Operational
232 - Scranton, PA Operational
234 - Pittsburgh, PA Operational
236 - Washington, DC Operational
238 - Baltimore, MD Operational
240 - Frederick, MD Operational
242 - Salisbury, MD Operational
244 - Roanoke, VA Operational
246 - Culpeper, VA Operational
248 - Richmond, VA Operational
250 - Lynchburg, VA Operational
252 - Norfolk, VA Operational
254 - Charleston, WV Operational
256 - Clarksburg, WV Operational
320 - Cleveland, OH Operational
322 - Youngstown, OH Operational
324 - Worthington, OH Operational
325 - Akron, OH Operational
326 - Toledo, OH Operational
328 - Dayton, OH Operational
330 - Evansville, IN Operational
332 - South Bend, IN Operational
334 - Fort Wayne, IN Operational
336 - Indianapolis, IN Operational
338 - Bloomington, IN Operational
340 - Southfield, MI Operational
342 - Marquette, MI Operational
344 - Saginaw, MI Operational
346 - Lasing, MI Operational
348 - Grand Rapids, MI Operational
350 - Appleton, WI Operational
352 - Eau Claire, WI Operational
354 - Madison, WI Operational
356 - Milwaukee, WI Operational
358 - Chicago, IL Operational
360 - Rockford, IL Operational
362 - Carbondale, IL Operational
364 - Dixon, IL Operational
366 - Bloomington, IL Operational
368 - Peoria, IL Operational
370 - Champaign, IL Operational
374 - Springfield, IL Operational
376 - Jacksonville, IL Operational
420 - Asheville, NC Operational
422 - Charlotte, NC Operational
424 - Greensboro, NC Operational
426 - Raleigh, NC Operational
428 - Wilmington, NC Operational
430 - Greenville, SC Operational
432 - Myrtle Beach, SC Operational
434 - Columbia, SC Operational
436 - Charleston, SC Operational
438 - Atlanta, GA Operational
440 - Savannah, GA Operational
442 - Augusta, GA Operational
444 - Albany , GA Operational
446 - Macon, GA Operational
448 - Pensacola, FL Operational
450 - Panama City, FL Operational
452 - Jacksonville, FL Operational
454 - Gainesville, FL Operational
456 - Daytona Beach, FL Operational
458 - Orlando, FL Operational
460 - Miami, FL Operational
462 - Louisville, KY Operational
464 - Madisonville, KY Operational
466 - Winchester, KY Operational
468 - Memphis, TN Operational
470 - Nashville, TN Operational
472 - Chattanooga, TN Operational
474 - Knoxville, TN Operational
476 - Birmingham, AL Operational
477 - Huntsville, AL Operational
478 - Montgomery, AL Operational
480 - Mobile, AL Operational
482 - Jackson, MS Operational
484 - Biloxi, MS Operational
486 - Shreveport, LA Operational
488 - Lake Charles, LA Operational
490 - New Orleans, LA Operational
492 - Baton Rouge, LA Operational
520 - St. Louis, MO Operational
521 - Jefferson City, MO Operational
522 - Springfield, MO Operational
524 - Kansas City, MO Operational
526 - Fort Smith, AR Operational
528 - Little Rock, AR Operational
530 - Pine Bluff, AR Operational
532 - Wichita, KS Operational
534 - Topeka, KS Operational
536 - Oklahoma City, OK Operational
538 - Tulsa, OK Operational
540 - El Paso, TX Operational
542 - Midland, TX Operational
544 - Lubbock, TX Operational
546 - Amarillo, TX Operational
548 - Wichita Falls, TX Operational
550 - Abilene, TX Operational
552 - Dallas, TX Operational
554 - Longview, TX Operational
556 - Waco, TX Operational
558 - Austin, TX Operational
560 - Houston, TX Operational
562 - Beaumont, TX Operational
564 - Corpus Christi, TX Operational
566 - San Antonio, TX Operational
568 - Harlingen, TX Operational
570 - Bryan, TX Operational
620 - Rochester, MN Operational
624 - Duluth, MN Operational
626 - St. Cloud, MN Operational
628 - Minneapolis, MN Operational
630 - Sioux City, IA Operational
632 - Des Moines, IA Operational
634 - Davenport, IA Operational
635 - Cedar Rapids, IA Operational
636 - Fargo, ND Operational
638 - Bismarck,ND Operational
640 - Sioux Falls, SD Operational
644 - Omaha, NE Operational
646 - Grand Island, NE Operational
648 - Great Falls, MT Operational
650 - Billings, MT Operational
652 - Boise, ID Operational
654 - Cheyenne, WY Operational
656 - Denver, CO Operational
658 - Colorado Springs, CO Operational
660 - Salt Lake City, UT Operational
664 - Albuquerque, NM Operational
666 - Phoenix, AZ Operational
668 - Tucson, AZ Operational
670 - Eugene, OR Operational
672 - Portland, OR Operational
674 - Seattle, WA Operational
676 - Spokane, WA Operational
720 - Reno, NV Operational
721 - Las Vegas, NV Operational
722 - San Francisco, CA Operational
724 - Chico, CA Operational
726 - Sacramento, CA Operational
728 - Fresno, CA Operational
730 - Los Angeles, CA Operational
732 - San Diego, CA Operational
734 - Bakersfield, CA Operational
736 - Monterey, CA Operational
738 - Stockton, CA Operational
740 - San Luis Obispo, CA Operational
920 - New Haven, CT Operational
922 - Cincinnati, OH Operational
923 - Mansfield, OH Operational
924 - Erie, PA Operational
927 - Harrisonburg, VA Operational
928 - Charlottesville, VA Operational
932 - Bluefield, WV Operational
937 - Richmond, IN Operational
938 - Terre Haute, IN Operational
939 - Fort Myers, FL Operational
949 - Fayetteville, NC Operational
951 - Rocky Mount, NC Operational
952 - Tampa, FL Operational
953 - Tallahassee, FL Operational
956 - Johnson City, TN Operational
958 - Lincoln, NE Operational
960 - Coeur d'Alene, ID Operational
961 - Goldthwaite, TX Operational
973 - Palm Springs, CA Operational
974 - Rochester, NY Operational
976 - Mattoon, IL Operational
978 - Olney, IL Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Network Maintenance - Vancouver Canada Data Center Sep 29, 2026 00:00-04:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
Sep 23, 2026 - 14:01 EDT
Scheduled - Bandwidth will be performing network maintenance in our Vancouver Canada (YVR) data center. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the YVR data center.

Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.
Potential for specific ONNET call flow failures during the maintenance window.

For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Sep 01, 2026 - 10:30 EDT

Global Data Center Maintenance - Germany Sep 29, 2026 18:00-22:00 EDT

Bandwidth will be performing a router upgrade in our Germany Data Center. No customer impact is anticipated. However, for a few brief periods during the maintenance, customers may observe their traffic, including traffic through DLS connections, being routed to an alternate path.
Posted on Sep 18, 2026 - 07:42 EDT

Global Data Center Maintenance - Germany Sep 30, 2026 18:00-22:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
Sep 23, 2026 - 13:34 EDT
Scheduled - Bandwidth will be performing a router upgrade in our Germany Data Center. No customer impact is anticipated. However, for a few brief periods during the maintenance, customers may observe their traffic, including traffic through DLS connections, being routed to an alternate path.
Sep 18, 2026 - 09:28 EDT

Messaging Maintenance - Toll-Free MMS/SMS Sep 30, 2026 23:00 - Oct 1, 2026 03:00 EDT

Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
Posted on Aug 26, 2026 - 10:17 EDT

Network Maintenance - Ontario Canada (YYZ) Data Center Oct 1, 2026 00:00-04:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
Sep 23, 2026 - 14:03 EDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 23, 2026 - 13:36 EDT
Scheduled - Bandwidth will be performing network maintenance in our Ontario Canada (YYZ) data center. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the Ontario Canada (YYZ) data center.

Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.
Potential for specific ONNET call flow failures during the maintenance window.

For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Sep 01, 2026 - 10:34 EDT

Messaging Maintenance - Toll Free SMS Oct 1, 2026 01:00-09:00 EDT

Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free SMS messages may be encountered.
Posted on Sep 28, 2026 - 15:14 EDT

Global Data Center Maintenance - Belgium Oct 1, 2026 18:00-22:00 EDT

Bandwidth will be performing a router upgrade in our Belgium Data Center. No customer impact is anticipated. However, for a few brief periods during the maintenance, customers may observe their traffic, including traffic through DLS connections, being routed to an alternate path.
Posted on Sep 18, 2026 - 09:33 EDT

Bandwidth Scheduled Maintenance Oct 4, 2026 18:00 - Oct 5, 2026 00:00 EDT

Bandwidth will be performing system maintenance. While all steps are being taken to avoid impact, there will be a period during the maintenance when users may experience a brief disruption to the following services:
Global portal
API services
International Number Porting
Posted on Sep 23, 2026 - 10:57 EDT

Messaging Maintenance - SMS Oct 5, 2026 01:00-08:00 EDT

Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound SMS messages.
Posted on Sep 28, 2026 - 15:15 EDT

Global Data Center Maintenance - Singapore Oct 5, 2026 12:00-16:00 EDT

Bandwidth will be performing a router upgrade in our Singapore Data Center. No customer impact is anticipated. However, for a few brief periods during the maintenance, customers may observe their traffic, including traffic through DLS connections, being routed to an alternate path."
Posted on Sep 18, 2026 - 09:37 EDT

Messaging Maintenance - Toll Free SMS Oct 6, 2026 05:00-07:00 EDT

Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free SMS messages may be encountered.
Posted on Sep 28, 2026 - 15:17 EDT

Global Data Center Maintenance - Singapore Oct 6, 2026 12:00-16:00 EDT

Bandwidth will be performing a router upgrade in our Singapore Data Center. No customer impact is anticipated. However, for a few brief periods during the maintenance, customers may observe their traffic, including traffic through DLS connections, being routed to an alternate path.
Posted on Sep 18, 2026 - 09:40 EDT

Messaging Maintenance - Toll-Free MMS/SMS Oct 7, 2026 23:00 - Oct 8, 2026 03:00 EDT

Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
Posted on Sep 17, 2026 - 12:14 EDT

Local Market Maintenance - Sweden Oct 8, 2026 18:00-22:00 EDT

Bandwidth's downstream vendor will be performing maintenance in our Sweden market.
During the maintenance there will be a brief period when inbound and outbound calling will be disrupted.
Posted on Sep 23, 2026 - 13:19 EDT

Messaging Maintenance - MMS/SMS Oct 12, 2026 23:00 - Oct 13, 2026 06:00 EDT

Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's MMS/SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound MMS/SMS messages.
Posted on Sep 21, 2026 - 13:48 EDT

Messaging Maintenance - MMS/SMS Oct 13, 2026 23:00 - Oct 14, 2026 06:00 EDT

Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's MMS/SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound MMS/SMS messages.
Posted on Sep 28, 2026 - 15:19 EDT

Local Market Maintenance - Sweden Oct 15, 2026 18:00-22:00 EDT

Bandwidth's downstream vendor will be performing maintenance in our Sweden market.
During the maintenance there will be a brief period when inbound and outbound calling will be disrupted.
Posted on Sep 23, 2026 - 13:21 EDT

Messaging Maintenance - Toll-Free MMS/SMS Oct 15, 2026 23:00 - Oct 16, 2026 03:00 EDT

Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
Posted on Sep 17, 2026 - 12:15 EDT

Messaging Maintenance - Toll-Free MMS/SMS Oct 22, 2026 23:00 - Oct 23, 2026 03:00 EDT

Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
Posted on Sep 17, 2026 - 12:17 EDT

Messaging Maintenance - Toll-Free MMS/SMS Oct 28, 2026 23:00 - Oct 29, 2026 03:00 EDT

Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
Posted on Sep 17, 2026 - 12:18 EDT

Sep 28, 2026

Unresolved incident: Global Data Center Maintenance - Belgium.

Sep 27, 2026

Bandwidth Local Market Impairment - 442 - Augusta, GA
Resolved - Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Sep 27, 04:57 EDT
Investigating - We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Sep 27, 02:00 EDT

Sep 26, 2026

No incidents reported.

Sep 25, 2026

Bandwidth Local Market Impairment - 330 - Evansville, IN
Resolved - Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Sep 25, 22:28 EDT
Update - Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 25, 19:47 EDT
Update - We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Sep 25, 15:01 EDT
Identified - Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 25, 08:35 EDT
Update - We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Sep 25, 06:04 EDT
Update - We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Sep 25, 03:05 EDT
Investigating - We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Sep 24, 23:17 EDT
MMS Inbound Incident
Resolved - For a period of time the Bandwidth network was incorrectly receiving MMS messages to Bandwidth powered numbers. This was identified as an off-network event and isolated to a specific industry provider. This incident has been resolved and we are observing expected MMS traffic inbound to our network.
Sep 25, 08:13 EDT
Bandwidth Local Market Impairment - 721 - Las Vegas, NV
Resolved - Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Sep 25, 07:13 EDT
Monitoring - We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
Sep 25, 03:03 EDT
Identified - Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 25, 02:31 EDT
Investigating - We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Sep 25, 00:35 EDT
Bandwidth Global Portal
Postmortem - Read details
Sep 25, 08:04 EDT
Resolved - For a brief period of time the Bandwidth Global portal failed to properly display pricing information. Teams have resolved this incident.
Sep 25, 06:45 EDT
Messaging Maintenance - Toll Free MMS
Completed - The scheduled maintenance has been completed.
Sep 25, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 04:00 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS may be encountered.
Sep 24, 12:35 EDT
Network Maintenance - DFW Data Center
Completed - The scheduled maintenance has been completed.
Sep 25, 04:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 00:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 23, 14:00 EDT
Scheduled - Bandwidth will be performing network maintenance in our DFW data center. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.

Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.
Potential for specific ONNET call flow failures during the maintenance window.

For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Sep 1, 10:39 EDT

Sep 24, 2026

Bandwidth Local Market Impairment - 340 Detroit / Southfield, MI
Resolved - Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Sep 24, 20:32 EDT
Investigating - We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Sep 24, 16:25 EDT
Bandwidth Local Market Impairment - 636 - Fargo, ND
Resolved - Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Sep 24, 08:59 EDT
Monitoring - We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
Sep 24, 06:36 EDT
Investigating - We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Sep 24, 03:49 EDT
Messaging Maintenance - Toll-Free MMS/SMS
Completed - The scheduled maintenance has been completed.
Sep 24, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 23:00 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
Aug 26, 10:16 EDT

Sep 23, 2026

AT&T MMS Incident
Postmortem - Read details
Sep 24, 07:06 EDT
Resolved - This incident has been resolved.
Sep 23, 16:02 EDT
Monitoring - Teams are observing expected MMS delivery towards AT&T. We will monitor for stability.
Sep 23, 15:18 EDT
Update - Bandwidth teams have confirmed this is an off-network industry condition impacting MMS messaging to AT&T destinations.
Sep 23, 14:41 EDT
Identified - Bandwidth teams have identified an incident impacting outbound MMS messaging delays in delivery. Teams are working to restore expected MMS delivery.
Sep 23, 12:06 EDT
Messaging Insights
Postmortem - Read details
Sep 24, 07:31 EDT
Resolved - This incident has been resolved.
Sep 23, 08:54 EDT
Monitoring - After a brief period of instability, teams are motoring stable reporting via Messaging Insights on the Bandwidth App.
Sep 23, 07:41 EDT
Bandwidth Local Market Impairment - 532 - Wichita, KS
Resolved - Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Sep 23, 06:32 EDT
Monitoring - We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
Sep 23, 05:04 EDT
Update - We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Sep 23, 04:25 EDT
Investigating - We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Sep 23, 01:17 EDT
Bandwidth Local Market Impairment - 256 - Clarksburg, WV
Resolved - Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Sep 23, 06:04 EDT
Monitoring - We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
Sep 23, 02:49 EDT
Update - We are continuing to work on a fix for this issue.
Sep 22, 23:58 EDT
Identified - Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 22, 19:46 EDT
Update - We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Sep 22, 16:05 EDT
Update - We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Sep 22, 11:21 EDT
Investigating - We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Sep 22, 08:12 EDT
Bandwidth Local Market Impairment - 522 - Springfield, MO
Resolved - This incident has been resolved.
Sep 23, 05:35 EDT
Monitoring - We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
Sep 23, 01:36 EDT
Investigating - We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Sep 23, 01:13 EDT
Network Maintenance - ATL Data Center
Completed - The scheduled maintenance has been completed.
Sep 23, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 00:00 EDT
Scheduled - Bandwidth will be performing network maintenance in our ATL data center. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the ATL data center.

Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.

For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Sep 1, 10:36 EDT
Messaging Maintenance - Toll Free SMS
Completed - The scheduled maintenance has been completed.
Sep 23, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 23:00 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free SMS messages may be encountered.
Sep 18, 14:51 EDT
Bandwidth Local Market Impairment - 444 - Albany , GA
Resolved - Bandwidth has observed continued stability to and is resolving this incident.
Sep 23, 00:29 EDT
Investigating - We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Sep 23, 00:12 EDT

Sep 22, 2026

Bandwidth Local Market Impairment - 362 - Carbondale, IL
Resolved - Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Sep 22, 18:17 EDT
Monitoring - We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
Sep 22, 17:19 EDT
Update - Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 22, 16:48 EDT
Update - Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 22, 12:53 EDT
Identified - Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 22, 08:48 EDT
Investigating - We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Sep 22, 08:48 EDT
Update - Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 22, 04:35 EDT
Identified - Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 21, 23:42 EDT
Update - We are continuing to investigate this issue.
Sep 21, 23:03 EDT
Investigating - We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Sep 21, 21:56 EDT
Bandwidth Local Market Impairment - 328 - Dayton, OH
Resolved - Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Sep 22, 16:34 EDT
Monitoring - We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
Sep 22, 15:40 EDT
Update - Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 22, 11:39 EDT
Update - Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 22, 08:50 EDT
Update - Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 22, 08:48 EDT
Update - Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 22, 04:36 EDT
Update - Bandwidth has determined that .

Bandwidth teams are actively troubleshooting this incident to restore services as quickly as possible.

We will continue to provide updates throughout this incident as more information becomes available.
Sep 22, 04:36 EDT
Identified - Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 21, 23:30 EDT
Update - We are continuing to investigate this issue.
Sep 21, 23:03 EDT
Update - We are continuing to investigate this issue.
Sep 21, 18:57 EDT
Investigating - We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Sep 21, 14:54 EDT
Bandwidth Local Market Impairment - 234 - Pittsburgh, PA
Resolved - Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Sep 22, 15:43 EDT
Update - We are continuing to monitor for any further issues.
Sep 22, 11:49 EDT
Monitoring - We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
Sep 22, 11:48 EDT
Update - Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 22, 10:44 EDT
Identified - Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 22, 05:35 EDT
Bandwidth Local Market Impairment - 468 - Memphis, TN
Resolved - Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Sep 22, 10:25 EDT
Update - We are continuing to monitor for any further issues.
Sep 22, 07:45 EDT
Monitoring - We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
Sep 22, 07:44 EDT
Update - Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 22, 06:12 EDT
Identified - Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 22, 02:13 EDT
Update - We are continuing to investigate this issue.
Sep 21, 23:03 EDT
Update - We are continuing to investigate this issue.
Sep 21, 18:58 EDT
Investigating - We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Sep 21, 16:14 EDT
Bandwidth Local Market Impairment - 668 - Tucson, AZ
Resolved - Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Sep 22, 08:42 EDT
Update - We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
Sep 22, 07:07 EDT
Monitoring - We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
Sep 22, 04:05 EDT
Investigating - We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Sep 22, 00:46 EDT
Outbound Incident - Italy
Postmortem - Read details
Sep 24, 06:59 EDT
Resolved - This incident has been resolved.
Sep 22, 08:13 EDT
Identified - Bandwidth teams have identified an outbound calling incident impacting Itlian based traffic. Teams are working to restore expected network behavior.
Sep 22, 07:32 EDT
Messaging Maintenance - SMS
Completed - The scheduled maintenance has been completed.
Sep 22, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 23:00 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound SMS messages.
Sep 17, 12:08 EDT

Sep 21, 2026

Bandwidth Local Market Impairment - 220 - Pleasantville, NJ
Resolved - Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Sep 21, 21:58 EDT
Investigating - We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Sep 21, 19:17 EDT
Bandwidth Local Market Impairment - 951 - Rocky Mount, NC
Resolved - Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Sep 21, 21:52 EDT
Investigating - We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Sep 21, 19:15 EDT
Bandwidth Local Market Impairment - 932 Bluefield, WV
Resolved - Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Sep 21, 18:22 EDT
Investigating - We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Sep 21, 16:01 EDT
Toll Free Porting Incident
Postmortem - Read details
Sep 22, 08:46 EDT
Resolved - This incident has been resolved.
Sep 21, 13:56 EDT
Identified - Bandwidth teams have identified select Toll Free Port Orders that remain in Pending status longer than expected. Teams are working to restore expected order activations.
Sep 21, 10:15 EDT

Sep 20, 2026

No incidents reported.

Sep 19, 2026

Messaging Incident - Verizon Wireless
Resolved - For a brief period of time outbound messages to Verizon Wireless destination were not delivering as expected. This was investigated and determined to be an off-network incident.
Sep 19, 08:11 EDT

Sep 18, 2026

Bandwidth App - Insights Incident
Postmortem - Read details
Sep 21, 08:21 EDT
Resolved - During this incident customers may have experienced delayed or duplicated call logs in Insights within the Bandwidth App. Teams have restored expected reporting behaviors.
Sep 18, 15:32 EDT
Network Maintenance - LAX Data Center
Completed - The scheduled maintenance has been completed.
Sep 18, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 00:00 EDT
Scheduled - Bandwidth will be performing network maintenance in our LAX data center. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the LAX data center.

Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.

For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Sep 1, 10:46 EDT

Sep 17, 2026

Bandwidth Local Market Impairment - 951 - Rocky Mount, NC
Resolved - Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Sep 17, 15:09 EDT
Monitoring - We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
Sep 17, 11:42 EDT
Update - Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 17, 07:22 EDT
Update - Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 17, 03:16 EDT
Update - Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 16, 22:27 EDT
Update - Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 16, 18:30 EDT
Update - Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 16, 14:27 EDT
Update - Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 16, 09:42 EDT
Update - Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 16, 06:29 EDT
Update - Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 16, 02:40 EDT
Update - Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 15, 22:58 EDT
Update - Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 15, 19:04 EDT
Update - Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 15, 13:00 EDT
Update - Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 15, 09:11 EDT
Update - We are continuing to work on a fix for this issue.
Sep 14, 23:37 EDT
Update - We are continuing to work on a fix for this issue.
Sep 14, 18:14 EDT
Update - Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 14, 14:13 EDT
Update - Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 14, 10:13 EDT
Update - Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 14, 06:13 EDT
Update - Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 14, 05:09 EDT
Update - We are continuing to work on a fix for this issue.
Sep 14, 05:01 EDT
Update - Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 13, 20:50 EDT
Identified - Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 13, 17:11 EDT
Update - Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 13, 15:33 EDT
Investigating - Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 13, 11:22 EDT
Update - Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 13, 07:22 EDT
Identified - Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 13, 03:51 EDT
Update - We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Sep 13, 00:59 EDT
Investigating - We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Sep 12, 21:00 EDT
Bandwidth Local Market Impairment - 234 - Pittsburgh, PA
Resolved - Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Sep 17, 10:31 EDT
Update - We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
Sep 17, 09:26 EDT
Monitoring - We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
Sep 17, 05:01 EDT
Update - We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Sep 17, 03:46 EDT
Update - We are continuing to investigate this issue.
Sep 16, 23:56 EDT
Update - We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Sep 16, 23:55 EDT
Investigating - We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Sep 16, 21:11 EDT
Messaging Maintenance - Toll Free MMS
Completed - The scheduled maintenance has been completed.
Sep 17, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 04:01 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS may be encountered.
Sep 3, 14:30 EDT
Messaging Maintenance - MMS
Completed - The scheduled maintenance has been completed.
Sep 17, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 23:00 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's MMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound MMS messages.
Sep 16, 14:28 EDT
Messaging Maintenance - Toll-Free MMS/SMS
Completed - The scheduled maintenance has been completed.
Sep 17, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 22:00 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
Aug 26, 10:14 EDT

Sep 16, 2026

Bandwidth Local Market Impairment - 949 - Fayetteville, NC
Resolved - Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Sep 16, 13:12 EDT
Monitoring - We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
Sep 16, 08:01 EDT
Identified - Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 16, 05:11 EDT
Update - We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Sep 16, 02:38 EDT
Update - We are continuing to investigate this issue.
Sep 15, 21:50 EDT
Update - We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Sep 15, 20:20 EDT
Investigating - We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Sep 15, 16:13 EDT
Bandwidth Local Market Impairment - 234 - Pittsburgh, PA
Resolved - Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Sep 16, 11:10 EDT
Monitoring - We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
Sep 16, 06:02 EDT
Identified - Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 16, 03:33 EDT
Investigating - We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Sep 16, 00:16 EDT
Bandwidth Local Market Impairment - 920 - New Haven, CT
Resolved - Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
Sep 16, 06:25 EDT
Monitoring - We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
Sep 16, 02:37 EDT
Investigating - We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Sep 16, 01:35 EDT
Network Maintenance - JFK Data Center
Completed - The scheduled maintenance has been completed.
Sep 16, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 00:00 EDT
Scheduled - Bandwidth will be performing network maintenance in our JFK data center. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the JFK data center.

Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.

For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Sep 1, 10:43 EDT
Emergency Network Maintenance - ATL & LAX Data Centers
Completed - The scheduled maintenance has been completed.
Sep 16, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 00:01 EDT
Scheduled - Bandwidth will be performing emergency voice maintenance in our ATL & LAX data centers.
While necessary steps are being taken to minimize impact to services, there may be a momentary brief disruption to a subset of inbound and outbound calls. Calls will automatically retry connecting through their georedundant path.
Sep 15, 16:06 EDT

Sep 15, 2026

Global Data Center Maintenance - Belgium
Completed - The scheduled maintenance has been completed.
Sep 15, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 18:01 EDT
Scheduled - Bandwidth will be performing scheduled maintenance in the Belgium data center.

As a part of the maintenance, with the intent of minimizing impact to voice services, Bandwidth will be removing voice traffic from the Belgium data center, redirecting traffic to geo-redundant global data centers. As a result of the traffic removal, customers may observe their voice traffic being routed to/from them through our geo-redundant global data centers. Bandwidth advises customers connecting exclusively to the Belgium data center to proactively re-route their traffic to our geo-redundant data centers to avoid any possible disruption to services.
Sep 1, 10:09 EDT
Outbound SMS Incident - T-Mobile
Resolved - This incident has been resolved.
Sep 15, 20:09 EDT
Update - This incident has been identified as an off network incident. T-Mobile is working to restore expected delivery results. Updates will be provided as they become available.
Sep 15, 14:52 EDT
Identified - This incident has been identified as an off network incident. T-Mobile is working to restore expected delivery results. Updates will be provided as they become available.
Sep 14, 19:46 EDT
Investigating - Bandwidth teams are investigating an off network condition where outbound SMS messages to T-Mobile are receiving an unexpected error code of 4740. These messages may not complete as expected.
Sep 14, 14:31 EDT
Bandwidth App Incident - IP Adding
Resolved - This incident has been resolved.
Sep 15, 16:45 EDT
Identified - Bandwidth teams have identified an incident impacting the ability to add IPs for routing to the Bandwidth App. Teams are working to on restore expected portal behavior.
Sep 15, 14:51 EDT

Sep 14, 2026

Bandwidth App Incident - Registration Center — Brand Creation
Resolved - This incident has been resolved.
Sep 14, 23:58 EDT
Investigating - Bandwidth teams are currently investigating an incident on the Bandwidth App impacting the Registration Center and Brand creation. Users are unable to create a new Brand at this time. Teams are working to restore expected portal behavior.
Sep 14, 14:54 EDT
Outbound SIP Auth Calling incident
Postmortem - Read details
Sep 21, 08:31 EDT
Resolved - This incident has been resolved.
Sep 14, 04:38 EDT
Identified - Teams have identified the incident and are working to restore expected network performance.
Sep 14, 02:22 EDT
Investigating - Teams are investigating an incident impacting outbound SIP auth TLS calls. These calls may fail to complete as expected.
Sep 14, 02:10 EDT
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