Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered. Posted on
Jun 08, 2026 - 13:11 EDT
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered. Posted on
Jun 08, 2026 - 13:12 EDT
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered. Posted on
Jun 08, 2026 - 13:13 EDT
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered. Posted on
Jun 08, 2026 - 13:14 EDT
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered. Posted on
Jun 08, 2026 - 13:15 EDT
Completed -
The scheduled maintenance has been completed.
Jun 25, 13:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 12:00 EDT
Scheduled -
Bandwidth's downstream vendor will be performing maintenance in our South Korea market. During the maintenance there will be a brief period when inbound and outbound calling will be disrupted.
Jun 15, 10:18 EDT
Resolved -
This incident has been resolved.
Jun 25, 12:10 EDT
Monitoring -
Teams are observing expected portal behavior and will monitor for prolonged stability.
Jun 25, 11:15 EDT
Investigating -
Bandwidth teams are investigating a provisioning incident impacting the Bandwidth App. Specifically provisioning request around messaging enablement are delayed.
Jun 25, 10:49 EDT
Resolved -
This incident has been resolved.
Jun 25, 04:37 EDT
Investigating -
Bandwidth teams are investigating an incident impacting the legacy Global Portal. Customers are unable to save changes within the portal at this time.
Jun 25, 04:08 EDT
Completed -
The scheduled maintenance has been completed.
Jun 25, 03:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 23:00 EDT
Scheduled -
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
May 5, 13:52 EDT
Resolved -
This incident has been resolved.
Jun 24, 17:28 EDT
Monitoring -
Bandwidth is experiencing congestion in our JFK data center. At this time we are not observing impact to customer calls. Bandwidth is monitoring and determining actions to ensure the data center remains stable.
Jun 24, 09:56 EDT
Resolved -
For a brief period if time a small subset of traffic transferring our ATL datacenter reviewed unexpected 404 and 503 errors. Teams have resolved these errors, and consider this incident resolved.
Jun 23, 09:00 EDT
Completed -
The scheduled maintenance has been completed.
Jun 23, 06:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 00:01 EDT
Scheduled -
Bandwidth will be performing scheduled maintenance in the New York data center.
As a part of the maintenance, with the intent of minimizing impact to voice services, Bandwidth will be removing voice traffic from the New York data center, redirecting traffic to geo-redundant global data centers. As a result of the traffic removal, customers may observe their voice traffic being routed to/from them through our geo-redundant global data centers. Bandwidth advises customers connecting exclusively to the New York data center to proactively re-route their traffic to our geo-redundant data centers to avoid any possible disruption to services.
Jun 12, 10:24 EDT
Resolved -
This incident has been resolved.
Jun 22, 19:08 EDT
Monitoring -
Teams are observing expected portal behavior and will monitor for prolonged stability.
Jun 22, 18:07 EDT
Update -
Teams continue work to restore expected Invoice download functions.
Jun 22, 16:26 EDT
Update -
We are continuing to work on a fix for this issue.
Jun 22, 15:32 EDT
Identified -
Bandwidth teams have identified an incident impacting the ability to download invoices within the Bandwidth App. Teams are working to restore expected application behavior.
Jun 22, 14:41 EDT
Resolved -
This incident has been resolved.
Jun 19, 20:51 EDT
Monitoring -
Teams are observing expected network performance. We will continue to monitor for prolonged stability.
Jun 19, 19:25 EDT
Investigating -
Bandwidth teams are investigating an incident impacting SIP Registrar calls. These calls may experience an unexpected 404 error code.
Jun 19, 17:04 EDT
Resolved -
This incident has been resolved.
Jun 19, 14:37 EDT
Investigating -
Teams are investigating an incident impacting Inbound and Outbound calls for Czech Republic based calls. These calls may not complete as expected.
Jun 19, 07:27 EDT
Completed -
The scheduled maintenance has been completed.
Jun 19, 04:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 00:00 EDT
Scheduled -
Bandwidth will be performing maintenance in our Atlanta data center. During the maintenance, customers may observe their DLS services being rerouted to their geo-redundant link. Bandwidth advises customers connecting exclusively to the Atlanta data center to proactively reroute their DLS services to their geo-redundant link to avoid any possible disruption to services.
For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Jun 4, 10:03 EDT
Completed -
The scheduled maintenance has been completed.
Jun 18, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 05:00 EDT
Scheduled -
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free SMS messages may be encountered.
Jun 8, 13:09 EDT
Completed -
The scheduled maintenance has been completed.
Jun 18, 04:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 00:00 EDT
Scheduled -
Bandwidth will be performing maintenance in our Atlanta data center. During the maintenance, customers may observe their DLS services being rerouted to their geo-redundant link. Bandwidth advises customers connecting exclusively to the Atlanta data center to proactively reroute their DLS services to their geo-redundant link to avoid any possible disruption to services.
For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Jun 4, 10:01 EDT
Completed -
The scheduled maintenance has been completed.
Jun 18, 03:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 23:00 EDT
Scheduled -
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
May 5, 13:51 EDT
Resolved -
This incident has been resolved.
Jun 17, 13:34 EDT
Monitoring -
Teams are observing expected port order behavior and will monitor for stability.
Jun 17, 11:49 EDT
Identified -
Bandwidth teams have identified an incident impacting both Port In and Port Out Orders. These orders are delayed in completing, due to an industry provider incident.
Jun 17, 11:27 EDT
Completed -
The scheduled maintenance has been completed.
Jun 17, 06:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 21:00 EDT
Scheduled -
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
Jun 16, 15:02 EDT
Completed -
The scheduled maintenance has been completed.
Jun 17, 04:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 00:00 EDT
Scheduled -
Bandwidth will be performing maintenance in our New York data center. During the maintenance, customers may observe their DLS services being rerouted to their geo-redundant link. Bandwidth advises customers connecting exclusively to the New York data center to proactively reroute their DLS services to their geo-redundant link to avoid any possible disruption to services.
For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Jun 4, 09:59 EDT
Completed -
The scheduled maintenance has been completed.
Jun 16, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 05:00 EDT
Scheduled -
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free SMS messages may be encountered.
Jun 8, 13:07 EDT
Completed -
The scheduled maintenance has been completed.
Jun 16, 04:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 00:00 EDT
Scheduled -
Bandwidth will be performing maintenance in our New York data center. During the maintenance, customers may observe their DLS services being rerouted to their geo-redundant link. Bandwidth advises customers connecting exclusively to the New York data center to proactively reroute their DLS services to their geo-redundant link to avoid any possible disruption to services.
For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Jun 4, 09:57 EDT
Completed -
The scheduled maintenance has been completed.
Jun 16, 03:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 23:00 EDT
Scheduled -
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free SMS messages may be encountered.
Jun 15, 16:05 EDT
Resolved -
This incident has been resolved.
Jun 12, 07:23 EDT
Monitoring -
Teams are observing expected messaging behavior. We will monitor for stability.
Jun 11, 22:27 EDT
Identified -
Bandwidth teams have identified an incident impacting inbound MMS messages from AT&T. Teams are working in partnership to restore expected services.
Jun 11, 19:36 EDT
Resolved -
This incident has been resolved.
Jun 11, 12:31 EDT
Investigating -
Teams are investigating an intermittent call failure incident for a small sub-set of traffic transversing the DFW Datacenter.
Jun 11, 10:27 EDT
Completed -
The scheduled maintenance has been completed.
Jun 11, 03:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 23:00 EDT
Scheduled -
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
May 5, 13:50 EDT