Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages,
scheduled maintenance, and general notices with real-time updates.
Update - We continue to work with the impacted provider to restore expected calling behaviors.
Sep 02, 2026 - 23:17 EDT
Identified - Bandwidth teams have identified an off-network incident impacting some voice traffic to experience packet loss. Bandwidth is working with the impacted provider to bring out expected calling behaviors.
Sep 02, 2026 - 13:33 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 02, 2026 - 23:00 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
Sep 2, 202623:00 - Sep 3, 202603:00 EDT
Investigating - We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Sep 02, 2026 - 22:50 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 02, 2026 - 18:00 EDT
Scheduled - Bandwidth will be performing scheduled maintenance in the Germany data center.
As a part of the maintenance, with the intent of minimizing impact to voice services, Bandwidth will be removing voice traffic from the Germany data center, redirecting traffic to geo-redundant global data centers. As a result of the traffic removal, customers may observe their voice traffic being routed to/from them through our geo-redundant global data centers. Bandwidth advises customers connecting exclusively to the Germany data center to proactively re-route their traffic to our geo-redundant data centers to avoid any possible disruption to services.
Sep 2, 202618:00 - Sep 3, 202600:00 EDT
United States Inbound Calling Services
Degraded Performance
Inbound Calling (SIP) - United States
Degraded Performance
Toll-Free calling - Inbound (SIP) - United States
Operational
REST APIs - HTTP Voice - United States
Operational
REST APIs - SIP Voice - United States
Operational
BXML - United States
Operational
United States Outbound Calling Services
Degraded Performance
Outbound Calling (SIP) - United States
Degraded Performance
Toll-Free calling - Outbound (SIP) - United States
Operational
REST APIs - HTTP Voice - United States
Operational
REST APIs - SIP Voice - United States
Operational
BXML - United States
Operational
Hosted Signing Service - US
Operational
United States V2 Application Add On Services
Operational
Call Recording
Operational
Transcriptions
Operational
Text-to-Speech
Operational
CNAM Lookup
Operational
United States Messaging Services
Under Maintenance
SMS Messaging (SMPP)
Operational
MMS Messaging (MM4)
Operational
Toll-Free SMS - Inbound
Under Maintenance
Toll-Free SMS - Outbound
Under Maintenance
International Messaging (HTTP)
Operational
REST APIs - HTTP SMS Messaging
Operational
REST APIs - HTTP MMS Messaging
Operational
Toll Free MMS - Inbound
Under Maintenance
Toll Free MMS - Outbound
Under Maintenance
International A2P Messaging
Operational
International A2P Platform (SMPP)
Operational
International A2P Platform (HTTP)
Operational
International A2P Messaging Regional Connectivity
Operational
Latin America
Operational
APAC
Operational
Europe
Operational
Middle East & Africa
Operational
Insights
Operational
Messaging Insights Dashboard
Operational
Message Log API
Operational
Number Management Services
Operational
New Number Ordering
Operational
Number Porting
Operational
Inbound Calling - Caller ID Lookup (CNAM)
Operational
Line Feature Management
Operational
Phone Number Lookup API
Operational
Call Assure
Operational
9-1-1 Services
Operational
9-1-1 Call Routing Service
Operational
9-1-1 Provisioning Service
Operational
DLR (Dynamic Location Routing)
Operational
Direct Network Connection
Operational
Network Expansion Service (NES)
Operational
Inbound Direct Link Services (DLS)
Operational
Outbound Direct Link Services (DLS)
Operational
Virtual (cloud) Connection Service
Operational
Support
Operational
Phone Support
Operational
Ticketing Support
Operational
Help Center
Operational
Portals
Operational
Bandwidth App
Operational
9-1-1 Dashboard
Operational
Bandwidth International (fka Voxbone) Portal
Operational
Bandwidth Build
Operational
Argentina Calling Services
Under Maintenance
Inbound Calling- Argentina
Under Maintenance
Outbound Calling- Argentina
Under Maintenance
Australia Calling Services
Under Maintenance
Inbound Calling- Australia
Under Maintenance
Outbound Calling- Australia
Under Maintenance
Emergency Calling- Australia
Under Maintenance
Austria Calling Services
Under Maintenance
Inbound Calling - Austria
Under Maintenance
Outbound Calling - Austria
Under Maintenance
Emergency Calling - Austria
Under Maintenance
Belgium Calling Services
Under Maintenance
Inbound Calling - Belgium
Under Maintenance
Outbound Calling - Belgium
Under Maintenance
Emergency Calling - Belgium
Under Maintenance
Brazil Calling Services
Under Maintenance
Inbound Calling- Brazil
Under Maintenance
Bulgaria Calling Services
Under Maintenance
Inbound Calling - Bulgaria
Under Maintenance
Outbound Calling - Bulgaria
Under Maintenance
Emergency Calling - Bulgaria
Under Maintenance
Canada Calling Services
Under Maintenance
Inbound Calling - Canada (SIP)
Under Maintenance
Chile Calling Services
Under Maintenance
Inbound Calling- Chile
Under Maintenance
China Calling Services
Under Maintenance
Inbound Calling- China
Under Maintenance
Colombia Calling Services
Under Maintenance
Inbound Calling- Colombia
Under Maintenance
Croatia Calling Services
Under Maintenance
Inbound Calling - Croatia
Under Maintenance
Outbound Calling - Croatia
Under Maintenance
Emergency Calling - Croatia
Under Maintenance
Cyprus Calling Services
Under Maintenance
Inbound Calling - Cyprus
Under Maintenance
Outbound Calling - Cyprus
Under Maintenance
Emergency Calling - Cyprus
Under Maintenance
Czech Republic Calling Services
Under Maintenance
Inbound Calling - Czech Republic
Under Maintenance
Outbound Calling - Czech Republic
Under Maintenance
Emergency Calling - Czech Republic
Under Maintenance
Denmark Calling Services
Under Maintenance
Inbound Calling - Denmark
Under Maintenance
Outbound Calling - Denmark
Under Maintenance
Emergency Calling - Denmark
Under Maintenance
Dominican Republic Calling Services
Under Maintenance
Inbound Calling - Dominican Republic (SIP)
Under Maintenance
Egypt Calling Services
Under Maintenance
Inbound Calling - Egypt
Under Maintenance
El Salvador Calling Services
Under Maintenance
Inbound Calling- El Salvador
Under Maintenance
Estonia Calling Services
Under Maintenance
Inbound Calling - Estonia
Under Maintenance
Outbound Calling - Estonia
Under Maintenance
Emergency Calling - Estonia
Under Maintenance
Finland Calling Services
Under Maintenance
Inbound Calling - Finland
Under Maintenance
Outbound Calling - Finland
Under Maintenance
Emergency Calling - Finland
Under Maintenance
France Calling Services
Under Maintenance
Inbound Calling - France
Under Maintenance
Outbound Calling - France
Under Maintenance
Emergency Calling - France
Under Maintenance
Hosted Signing Service - France
Operational
Georgia Calling Services
Under Maintenance
Inbound Calling - Georgia
Under Maintenance
Germany Calling Services
Under Maintenance
Inbound Calling - Germany
Under Maintenance
Outbound Calling - Germany
Under Maintenance
Emergency Calling - Germany
Under Maintenance
Greece Calling Services
Under Maintenance
Inbound Calling - Greece
Under Maintenance
Outbound Calling - Greece
Under Maintenance
Emergency Calling - Greece
Under Maintenance
Hong Kong Calling Services
Under Maintenance
Inbound Calling- Hong Kong
Under Maintenance
Outbound Calling- Hong Kong
Under Maintenance
Emergency Calling- Hong Kong
Under Maintenance
Hungary Calling Services
Under Maintenance
Inbound Calling - Hungary
Under Maintenance
Outbound Calling - Hungary
Under Maintenance
Emergency Calling - Hungary
Under Maintenance
India Calling Services
Under Maintenance
Inbound Calling- India
Under Maintenance
Indonesia Calling Services
Under Maintenance
Inbound Calling- Indonesia
Under Maintenance
Ireland Calling Services
Under Maintenance
Inbound Calling - Ireland
Under Maintenance
Outbound Calling - Ireland
Under Maintenance
Emergency Calling - Ireland
Under Maintenance
Israel Calling Services
Under Maintenance
Inbound Calling - Israel
Under Maintenance
Outbound Calling - Israel
Under Maintenance
Emergency Calling - Israel
Under Maintenance
Italy Calling Services
Under Maintenance
Inbound Calling - Italy
Under Maintenance
Outbound Calling - Italy
Under Maintenance
Emergency Calling - Italy
Under Maintenance
Japan Calling Services
Under Maintenance
Inbound Calling- Japan
Under Maintenance
Outbound Calling- Japan
Under Maintenance
Emergency Calling- Japan
Under Maintenance
Jordan Calling Services
Under Maintenance
Inbound Calling- Jordan
Under Maintenance
Kenya Calling Services
Under Maintenance
Inbound Calling- Kenya
Under Maintenance
Latvia Calling Services
Under Maintenance
Inbound Calling - Latvia
Under Maintenance
Outbound Calling - Latvia
Under Maintenance
Emergency Calling - Latvia
Under Maintenance
Lithuania Calling Services
Under Maintenance
Inbound Calling - Lithuania
Under Maintenance
Outbound Calling - Lithuania
Under Maintenance
Emergency Calling - Lithuania
Under Maintenance
Luxembourg Calling Services
Under Maintenance
Inbound Calling - Luxembourg
Under Maintenance
Outbound Calling - Luxembourg
Under Maintenance
Emergency Calling - Luxembourg
Under Maintenance
Malaysia Calling Services
Under Maintenance
Inbound Calling- Malaysia
Under Maintenance
Malta Calling Services
Under Maintenance
Inbound Calling - Malta
Under Maintenance
Mexico Calling Services
Under Maintenance
Inbound Calling - Mexico
Under Maintenance
Netherlands Calling Services
Under Maintenance
Inbound Calling - Neatherlands
Under Maintenance
Outbound Calling - Netherlands
Under Maintenance
Emergency Calling - Netherlands
Under Maintenance
Norway Calling Services
Under Maintenance
Inbound Calling - Norway
Under Maintenance
Outbound Calling - Norway
Under Maintenance
Emergency Calling -Norway
Under Maintenance
Panama Calling Services
Under Maintenance
Inbound Calling- Panama
Under Maintenance
Peru Calling Services
Under Maintenance
Inbound Calling- Peru
Under Maintenance
Outbound Calling- Peru
Under Maintenance
Philippines Calling Service
Under Maintenance
Inbound Calling- Philippines
Under Maintenance
Poland Calling Services
Under Maintenance
Inbound Calling - Poland
Under Maintenance
Outbound Calling - Poland
Under Maintenance
Emergency Calling - Poland
Under Maintenance
Portugal Calling Services
Under Maintenance
Inbound Calling - Portugal
Under Maintenance
Outbound Calling - Portugal
Under Maintenance
Emergency Calling - Portugal
Under Maintenance
Puerto Rico Calling Services
Under Maintenance
Inbound Calling - Puerto Rico
Under Maintenance
Outbound Calling - Puerto Rico
Under Maintenance
Emergency Calling - Puerto Rico
Under Maintenance
Qatar Calling Services
Under Maintenance
Inbound Calling- Qatar
Under Maintenance
Romania Calling Services
Under Maintenance
Inbound Calling - Romania
Under Maintenance
Outbound Calling - Romania
Under Maintenance
Emergency Calling - Romania
Under Maintenance
Singapore Calling Services
Under Maintenance
Inbound Calling- Singapore
Under Maintenance
Outbound Calling- Singapore
Under Maintenance
Emergency Calling- Singapore
Under Maintenance
Slovakia Calling Services
Under Maintenance
Inbound Calling - Slovakia
Under Maintenance
Outbound Calling - Slovakia
Under Maintenance
Emergency Calling - Slovakia
Under Maintenance
Slovenia Calling Services
Under Maintenance
Inbound Calling - Slovenia
Under Maintenance
Outbound Calling- Slovenia
Under Maintenance
Emergency Calling- Slovenia
Under Maintenance
South Africa Calling Services
Under Maintenance
Inbound Calling- South Africa
Under Maintenance
South Korea Calling Services
Under Maintenance
Inbound Calling- South Korea
Under Maintenance
Outbound Calling- South Korea
Under Maintenance
Spain Calling Services
Under Maintenance
Inbound Calling - Spain
Under Maintenance
Outbound Calling - Spain
Under Maintenance
Emergency Calling - Spain
Under Maintenance
Sweden Calling Services
Under Maintenance
Inbound Calling - Sweden
Under Maintenance
Outbound Calling - Sweden
Under Maintenance
Emergency Calling - Sweden
Under Maintenance
Switzerland Calling Services
Under Maintenance
Inbound Calling - Switzerland
Under Maintenance
Outbound Calling - Switzerland
Under Maintenance
Emergency Calling - Switzerland
Under Maintenance
Thailand Calling Services
Under Maintenance
Inbound Calling- Thailand
Under Maintenance
United Arab Emirates Calling Services
Under Maintenance
Inbound Calling- United Arab Emirates
Under Maintenance
United Kingdom Calling Services
Under Maintenance
Inbound Calling - United Kingdom
Under Maintenance
Outbound Calling - United Kingdom
Under Maintenance
Emergency Calling - United Kingdom
Under Maintenance
Virgin Islands (U.S.) Calling Services
Under Maintenance
Inbound Calling - Virgin Islands (U.S.)
Under Maintenance
Emergency Calling - Virgin Islands (U.S.)
Under Maintenance
FCC Disaster Information Reporting System (DIRS)
Operational
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free SMS messages may be encountered. Posted on
Sep 01, 2026 - 13:43 EDT
Bandwidth will be performing scheduled maintenance in the Singapore data center.
As a part of the maintenance, with the intent of minimizing impact to voice services, Bandwidth will be removing voice traffic from the Singapore data center, redirecting traffic to geo-redundant global data centers. As a result of the traffic removal, customers may observe their voice traffic being routed to/from them through our geo-redundant global data centers. Bandwidth advises customers connecting exclusively to the Singapore data center to proactively re-route their traffic to our geo-redundant data centers to avoid any possible disruption to services. Posted on
Aug 27, 2026 - 09:20 EDT
Bandwidth will be performing scheduled maintenance in the Australia data center.
As a part of the maintenance, with the intent of minimizing impact to voice services, Bandwidth will be removing voice traffic from the Australia data center, redirecting traffic to geo-redundant global data centers. As a result of the traffic removal, customers may observe their voice traffic being routed to/from them through our geo-redundant global data centers. Bandwidth advises customers connecting exclusively to the Australia data center to proactively re-route their traffic to our geo-redundant data centers to avoid any possible disruption to services. Posted on
Aug 27, 2026 - 09:22 EDT
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered. Posted on
Aug 26, 2026 - 10:13 EDT
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free SMS messages may be encountered. Posted on
Sep 02, 2026 - 14:42 EDT
Bandwidth will be performing scheduled maintenance in the Germany data center.
As a part of the maintenance, with the intent of minimizing impact to voice services, Bandwidth will be removing voice traffic from the Germany data center, redirecting traffic to geo-redundant global data centers. As a result of the traffic removal, customers may observe their voice traffic being routed to/from them through our geo-redundant global data centers. Bandwidth advises customers connecting exclusively to the Germany data center to proactively re-route their traffic to our geo-redundant data centers to avoid any possible disruption to services. Posted on
Sep 01, 2026 - 09:42 EDT
Bandwidth will be performing scheduled maintenance in the Belgium data center.
As a part of the maintenance, with the intent of minimizing impact to voice services, Bandwidth will be removing voice traffic from the Belgium data center, redirecting traffic to geo-redundant global data centers. As a result of the traffic removal, customers may observe their voice traffic being routed to/from them through our geo-redundant global data centers. Bandwidth advises customers connecting exclusively to the Belgium data center to proactively re-route their traffic to our geo-redundant data centers to avoid any possible disruption to services. Posted on
Sep 01, 2026 - 10:09 EDT
Bandwidth will be performing network maintenance in our Vancouver Canada (YVR) data center. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the YVR data center.
Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.
For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal. Posted on
Sep 01, 2026 - 10:30 EDT
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered. Posted on
Aug 26, 2026 - 10:14 EDT
Bandwidth will be performing network maintenance in our YYZ data center. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the YYZ data center.
Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.
For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal. Posted on
Sep 01, 2026 - 10:34 EDT
Bandwidth will be performing network maintenance in our ATL data center. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the ATL data center.
Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.
For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal. Posted on
Sep 01, 2026 - 10:36 EDT
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered. Posted on
Aug 26, 2026 - 10:16 EDT
Bandwidth will be performing network maintenance in our DFW data center. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.
Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.
For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal. Posted on
Sep 01, 2026 - 10:39 EDT
Bandwidth will be performing network maintenance in our JFK data center. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the JFK data center.
Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.
For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal. Posted on
Sep 01, 2026 - 10:43 EDT
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered. Posted on
Aug 26, 2026 - 10:17 EDT
Bandwidth will be performing network maintenance in our ATL data center. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the ATL data center.
Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.
For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal. Posted on
Sep 01, 2026 - 10:46 EDT
Resolved -
This incident has been resolved.
Sep 2, 07:56 EDT
Monitoring -
Teams are observing expected reporting behavior and will monitor for stability.
Sep 2, 05:38 EDT
Identified -
Bandwidth teams have d identified an incident where MDRs may not fully populate for recorded traffic. Teams are working to restore expected reporting.
Sep 2, 05:16 EDT
Resolved -
This incident has been resolved.
Sep 1, 13:29 EDT
Identified -
Teams have identified the source of this incident and are working to restore expected network behavior.
Sep 1, 12:53 EDT
Investigating -
Bandwidth teams are investigating an incident where outbound calls are receiving an unexpected 404 error code. As a result, these calls are failing to connect as expected.
Sep 1, 12:15 EDT
Resolved -
Final: Our carrier has completed all necessary repairs (SSL certificate update) and Bandwidth can confirm all services are restored. This incident is being resolved.
Start Time: 2026-09-01 07:11:00 UTC
End Time: 2026-09-01 08:55:00 UTC
Sep 1, 07:11 EDT
Monitoring -
We have observed services in Thailand have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
Sep 1, 06:09 EDT
Investigating -
We are investigating a network impairment in Thailand with our carrier affecting voice traffic. We are currently working with our carrier for resolution.
Sep 1, 04:40 EDT
Resolved -
This incident has been resolved.
Sep 1, 00:29 EDT
Monitoring -
Teams are observing expected network behavior and will monitor for stability
Aug 31, 23:15 EDT
Identified -
Bandwidth teams have identified a network condition impacting a small subset of voice calls transversing our DFW datacenter. These calls may not complete as expected.
Aug 31, 22:28 EDT
Resolved -
This incident has been resolved.
Aug 31, 17:13 EDT
Monitoring -
Teams are observing expected delivery. We will monitor for stability.
Aug 31, 14:16 EDT
Identified -
Bandwidth teams have identified an off network event in which SMS messages destined to T-Mobile subscribers may experience irregular delivery with inconsistent delivery times.
Aug 31, 13:05 EDT
Resolved -
For a brief period of time, some Toll Free port orders were delayed in provisioning due to network condition with a industry partner. At this time provisioning activities are processing as expected.
Aug 31, 11:46 EDT
Resolved -
For a brief period of time, a sub-set of Toll Free Origination voice traffic was unable to complete due to an off-network incident. This incident has been resolved and we are observing expected network behavior.
Aug 28, 11:54 EDT
Completed -
The scheduled maintenance has been completed.
Aug 27, 03:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 23:00 EDT
Scheduled -
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
Jul 10, 16:02 EDT
Resolved -
For a brief period of time a subset of customer traffic, with a specific account settings were until not route traffic as expected. Teams have resolved this incident and are observing expected traffic behaviors.
Aug 26, 14:23 EDT
Completed -
The scheduled maintenance has been completed.
Aug 26, 02:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 00:00 EDT
Scheduled -
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free SMS messages may be encountered.
Aug 21, 15:01 EDT
Completed -
The scheduled maintenance has been completed.
Aug 23, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 03:00 EDT
Scheduled -
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's MMS/SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the provisioning of campaign telephone numbers.
Aug 21, 09:13 EDT
Resolved -
This incident has been resolved.
Aug 20, 17:39 EDT
Monitoring -
Teams are observing expected port order behavior. We will monitor for stability.
Aug 20, 14:10 EDT
Investigating -
Bandwidth teams have identified an off-network incident impacting the timely activation of port orders for some off net numbers. These orders may not activate at the expected time. Teams are working with the impacted carrier to bring about expected order activations.
Aug 20, 10:05 EDT
Resolved -
This incident has been resolved.
Aug 20, 09:13 EDT
Identified -
Teams have identified the source of this incident and are working to restore expected visibility.
Aug 20, 08:55 EDT
Investigating -
Bandwidth teams are investigating an incident impacting the visibility of some 10DLC campaigns in the App Store teams are working to restore expected App and campaign behavior
Aug 20, 08:17 EDT
Completed -
The scheduled maintenance has been completed.
Aug 20, 08:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 00:00 EDT
Scheduled -
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's MMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound MMS messages.
Aug 14, 13:31 EDT
Completed -
The scheduled maintenance has been completed.
Aug 20, 03:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 23:00 EDT
Scheduled -
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
Jul 10, 16:01 EDT
Completed -
The scheduled maintenance has been completed.
Aug 19, 08:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 00:00 EDT
Scheduled -
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's MMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound MMS messages.
Aug 14, 13:29 EDT
Resolved -
For a brief period of time, number orders in the Bandwidth App were delayed or failed to complete. This incident has been resolved.
Aug 19, 07:16 EDT