Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Update - Update: Our carrier is continuing to isolate the cause of this incident.
Mar 26, 2023 - 21:16 EDT
Update - Update: Our carrier is continuing to isolate the cause of this incident.
Mar 26, 2023 - 17:24 EDT
Update - Update: Our carrier is continuing to isolate the cause of this incident.
Mar 26, 2023 - 12:42 EDT
Update - Update: Our carrier is continuing to isolate the cause of this incident.
Mar 26, 2023 - 08:38 EDT
Update - Update: Our carrier is continuing to isolate the cause of this incident.
Mar 26, 2023 - 04:41 EDT
Update - Update: Our carrier is continuing to isolate the cause of this incident.
Mar 26, 2023 - 00:59 EDT
Update - Update: Our carrier is continuing to isolate the cause of this incident.
Mar 25, 2023 - 21:28 EDT
Update - Update: Our carrier is continuing to isolate the cause of this incident.
Mar 25, 2023 - 13:12 EDT
Update - Update:Our carrier is continuing to isolate the cause of this incident.
Mar 25, 2023 - 08:07 EDT
Update - Update: Our carrier is continuing to isolate the cause of this incident.
Mar 25, 2023 - 04:21 EDT
Update - Update: Our carrier is continuing to isolate the cause of this incident.
Mar 25, 2023 - 00:04 EDT
Identified - Our carrier is continuing to isolate the cause of this incident.
Mar 24, 2023 - 20:22 EDT
Update - Update: Our carrier is continuing to isolate the cause of this incident.
Mar 24, 2023 - 16:26 EDT
Investigating - We are experiencing an issue on the Bandwidth network affecting Local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

We are currently working with our carrier for resolution.

Mar 24, 2023 - 10:57 EDT
United States Inbound Calling Services Operational
Inbound Calling (SIP) - United States Operational
Toll-Free calling - Inbound (SIP) - United States Operational
REST APIs - HTTP Voice - United States Operational
REST APIs - SIP Voice - United States Operational
BXML - United States Operational
United States Outbound Calling Services Operational
Outbound Calling (SIP) - United States Operational
Toll-Free calling - Outbound (SIP) - United States Operational
REST APIs - HTTP Voice - United States Operational
REST APIs - SIP Voice - United States Operational
BXML - United States Operational
United States V2 Application Add On Services Operational
Call Recording Operational
Transcriptions Operational
Text-to-Speech Operational
CNAM Lookup Operational
United States Messaging Services Operational
SMS Messaging (SMPP) Operational
MMS Messaging (MM4) Operational
Toll-Free SMS - Inbound Operational
Toll-Free SMS - Outbound Operational
International Messaging (HTTP) Operational
REST APIs - HTTP SMS Messaging Operational
REST APIs - HTTP MMS Messaging Operational
Toll Free MMS - Inbound Operational
Toll Free MMS - Outbound Operational
International A2P Messaging Operational
International A2P Platform (SMPP) Operational
International A2P Platform (HTTP) Operational
International A2P Messaging Regional Connectivity Operational
Latin America Operational
APAC Operational
Europe Operational
Middle East & Africa Operational
Insights Operational
Messaging Insights Dashboard Operational
Message Log API Operational
Number Management Services Operational
New Number Ordering Operational
Number Porting Operational
Inbound Calling - Caller ID Lookup (CNAM) Operational
Line Feature Management ? Operational
Phone Number Lookup API Operational
Call Assure Operational
9-1-1 Services Operational
9-1-1 Call Routing Service Operational
9-1-1 Provisioning Service Operational
DLR (Dynamic Location Routing) Operational
Direct Network Connection Operational
Network Expansion Service (NES) Operational
Inbound Direct Link Services (DLS) Operational
Outbound Direct Link Services (DLS) Operational
Virtual (cloud) Connection Service Operational
WebRTC Operational
United States Local Market Status ? Partial Outage
120 - Portland, ME Operational
122 - Manchester, NH Operational
124 - Burlington, VT Operational
126 - Springfield, MA Operational
128 - Cambridge, MA Operational
130 - Providence, RI Operational
132 - New York City, NY Operational
133 - Poughkeepsie, NY Operational
134 - Albany, NY Operational
136 - Syracuse, NY Operational
138 - Binghamton, NY Operational
140 - Buffalo, NY Operational
220 - Pleasantville, NJ Operational
222 - Camden, NJ Operational
224 - Newark, NJ Operational
226 - Harrisburg, PA Operational
228 - Philadelphia, PA Operational
230 - Altoona, PA Operational
232 - Scranton, PA Operational
234 - Pittsburgh, PA Operational
236 - Washington, DC Operational
238 - Baltimore, MD Operational
240 - Frederick, MD Operational
244 - Roanoke, VA Operational
246 - Culpeper, VA Operational
248 - Richmond, VA Operational
250 - Lynchburg, VA Operational
252 - Norfolk, VA Operational
254 - Charleston, WV Operational
256 - Clarksburg, WV Operational
320 - Cleveland, OH Operational
322 - Youngstown, OH Operational
324 - Worthington, OH Operational
325 - Akron, OH Operational
326 - Toledo, OH Operational
328 - Dayton, OH Operational
330 - Evansville, IN Operational
332 - South Bend, IN Operational
334 - Fort Wayne, IN Operational
336 - Indianapolis, IN Operational
338 - Bloomington, IN Operational
340 - Southfield, MI Operational
342 - Marquette, MI Operational
344 - Saginaw, MI Operational
348 - Grand Rapids, MI Operational
350 - Appleton, WI Operational
354 - Madison, WI Operational
356 - Milwaukee, WI Operational
358 - Chicago, IL Operational
368 - Peoria, IL Operational
420 - Asheville, NC Operational
422 - Charlotte, NC Operational
424 - Greensboro, NC Operational
426 - Raleigh, NC Operational
428 - Wilmington, NC Operational
430 - Greenville, SC Operational
432 - Myrtle Beach, SC Operational
434 - Columbia, SC Operational
436 - Charleston, SC Operational
438 - Atlanta, GA Operational
440 - Savannah, GA Operational
442 - Augusta, GA Operational
446 - Macon, GA Operational
448 - Pensacola, FL Operational
452 - Jacksonville, FL Operational
454 - Gainesville, FL Operational
458 - Orlando, FL Operational
460 - Miami, FL Operational
462 - Louisville, KY Operational
468 - Memphis, TN Operational
470 - Nashville, TN Operational
472 - Chattanooga, TN Operational
474 - Knoxville, TN Operational
476 - Birmingham, AL Operational
477 - Huntsville, AL Operational
478 - Montgomery, AL Operational
480 - Mobile, AL Operational
482 - Jackson, MS Operational
486 - Shreveport, LA Operational
488 - Lake Charles, LA Operational
490 - New Orleans, LA Operational
492 - Baton Rouge, LA Operational
520 - St. Louis, MO Operational
522 - Springfield, MO Operational
524 - Kansas City, MO Operational
526 - Fort Smith, AR Operational
528 - Little Rock, AR Operational
532 - Wichita, KS Operational
534 - Topeka, KS Operational
536 - Oklahoma City, OK Operational
538 - Tulsa, OK Operational
540 - El Paso, TX Operational
542 - Midland, TX Operational
544 - Lubbock, TX Operational
546 - Amarillo, TX Operational
548 - Wichita Falls, TX Operational
550 - Abilene, TX Partial Outage
552 - Dallas, TX Operational
554 - Longview, TX Partial Outage
556 - Waco, TX Operational
558 - Austin, TX Operational
560 - Houston, TX Operational
562 - Beaumont, TX Operational
564 - Corpus Christi, TX Operational
566 - San Antonio, TX Operational
568 - Harlingen, TX Operational
620 - Rochester, MN Operational
624 - Duluth, MN Operational
626 - St. Cloud, MN Operational
628 - Minneapolis, MN Operational
632 - Des Moines, IA Operational
634 - Davenport, IA Operational
635 - Cedar Rapids, IA Operational
636 - Fargo, ND Operational
640 - Sioux Falls, SD Operational
644 - Omaha, NE Operational
646 - Grand Island, NE Operational
650 - Billings, MT Operational
652 - Boise, ID Operational
654 - Cheyenne, WY Operational
656 - Denver, CO Operational
658 - Colorado Springs, CO Operational
660 - Salt Lake City, UT Operational
664 - Albuquerque, NM Operational
666 - Phoenix, AZ Operational
668 - Tucson, AZ Operational
670 - Eugene, OR Operational
672 - Portland, OR Operational
674 - Seattle, WA Operational
676 - Spokane, WA Operational
720 - Reno, NV Operational
721 - Las Vegas, NV Operational
722 - San Francisco, CA Operational
724 - Chico, CA Operational
726 - Sacramento, CA Operational
728 - Fresno, CA Operational
730 - Los Angeles, CA Operational
732 - San Diego, CA Operational
734 - Bakersfield, CA Operational
736 - Monterey, CA Operational
738 - Stockton, CA Operational
740 - San Luis Obispo, CA Operational
920 - New Haven, CT Operational
922 - Cincinnati, OH Operational
923 - Mansfield, OH Operational
924 - Erie, PA Operational
927 - Harrisonburg, VA Operational
928 - Charlottesville, VA Operational
939 - Fort Myers/Naples, FL Operational
949 - Fayetteville, NC Operational
951 - Rocky Mount, NC Operational
952 - Tampa, FL Operational
953 - Tallahassee, FL Operational
956 - Johnson City, TN Operational
958 - Lincoln, NE Operational
973 - Palm Springs, CA Operational
974 - Rochester, NY Operational
Support Operational
Phone Support Operational
Ticketing Support Operational
Help Center Operational
Portals Operational
Bandwidth Dashboard Operational
Application Platform Dashboard Operational
9-1-1 Dashboard Operational
Bandwidth International (fka Voxbone) Portal Operational
Dominican Republic Calling Services Operational
Inbound Calling - Dominican Republic (SIP) Operational
Argentina Calling Services Operational
Inbound Calling- Argentina Operational
Outbound Calling- Argentina Operational
Brazil Calling Services Operational
Inbound Calling- Brazil Operational
Chile Calling Services Operational
Inbound Calling- Chile Operational
Colombia Calling Services Operational
Inbound Calling- Colombia Operational
El Salvador Calling Services Operational
Inbound Calling- El Salvador Operational
Panama Calling Services Operational
Inbound Calling- Panama Operational
Peru Calling Services Operational
Inbound Calling- Peru Operational
Outbound Calling- Peru Operational
Austria Calling Services Operational
Inbound Calling - Austria Operational
Outbound Calling - Austria Operational
Emergency Calling - Austria Operational
Belgium Calling Services Operational
Inbound Calling - Belgium Operational
Outbound Calling - Belgium Operational
Emergency Calling - Belgium Operational
France Calling Services Operational
Inbound Calling - France Operational
Outbound Calling - France Operational
Emergency Calling - France Operational
Germany Calling Services Operational
Inbound Calling - Germany Operational
Outbound Calling - Germany Operational
Emergency Calling - Germany Operational
Luxembourg Calling Services Operational
Inbound Calling - Luxembourg Operational
Outbound Calling - Luxembourg Operational
Emergency Calling - Luxembourg Operational
Netherlands Calling Services Operational
Inbound Calling - Neatherlands Operational
Outbound Calling - Netherlands Operational
Emergency Calling - Netherlands Operational
Switzerland Calling Services Operational
Inbound Calling - Switzerland Operational
Outbound Calling - Switzerland Operational
Emergency Calling - Switzerland Operational
Croatia Calling Services Operational
Inbound Calling - Croatia Operational
Outbound Calling - Croatia Operational
Emergency Calling - Croatia Operational
Greece Calling Services Operational
Inbound Calling - Greece Operational
Outbound Calling - Greece Operational
Emergency Calling - Greece Operational
Italy Calling Services Operational
Inbound Calling - Italy Operational
Outbound Calling - Italy Operational
Emergency Calling - Italy Operational
Malta Calling Services Operational
Inbound Calling - Malta Operational
Portugal Calling Services Operational
Inbound Calling - Portugal Operational
Outbound Calling - Portugal Operational
Emergency Calling - Portugal Operational
Slovenia Calling Services Operational
Inbound Calling - Slovenia Operational
Outbound Calling- Slovenia Operational
Emergency Calling- Slovenia Operational
Spain Calling Services Operational
Inbound Calling - Spain Operational
Outbound Calling - Spain Operational
Emergency Calling - Spain Operational
Bulgaria Calling Services Operational
Inbound Calling - Bulgaria Operational
Outbound Calling - Bulgaria Operational
Emergency Calling - Bulgaria Operational
Georgia Calling Services Operational
Inbound Calling - Georgia Operational
Czech Republic Calling Services Operational
Inbound Calling - Czech Republic Operational
Outbound Calling - Czech Republic Operational
Emergency Calling - Czech Republic Operational
Hungary Calling Services Operational
Inbound Calling - Hungary Operational
Outbound Calling - Hungary Operational
Emergency Calling - Hungary Operational
Poland Calling Services Operational
Inbound Calling - Poland Operational
Outbound Calling - Poland Operational
Emergency Calling - Poland Operational
Romania Calling Services Operational
Inbound Calling - Romania Operational
Outbound Calling - Romania Operational
Emergency Calling - Romania Operational
Slovakia Calling Services Operational
Inbound Calling - Slovakia Operational
Outbound Calling - Slovakia Operational
Emergency Calling - Slovakia Operational
Denmark Calling Services Operational
Inbound Calling - Denmark Operational
Outbound Calling - Denmark Operational
Emergency Calling - Denmark Operational
Estonia Calling Services Operational
Inbound Calling - Estonia Operational
Outbound Calling - Estonia Operational
Emergency Calling - Estonia Operational
Finland Calling Services Operational
Inbound Calling - Finland Operational
Outbound Calling - Finland Operational
Emergency Calling - Finland Operational
Ireland Calling Services Operational
Inbound Calling - Ireland Operational
Outbound Calling - Ireland Operational
Emergency Calling - Ireland Operational
Latvia Calling Services Operational
Inbound Calling - Latvia Operational
Outbound Calling - Latvia Operational
Emergency Calling - Latvia Operational
Lithuania Calling Services Operational
Inbound Calling - Lithuania Operational
Outbound Calling - Lithuania Operational
Emergency Calling - Lithuania Operational
Norway Calling Services Operational
Inbound Calling - Norway Operational
Outbound Calling - Norway Operational
Emergency Calling -Norway Operational
Sweden Calling Services Operational
Inbound Calling - Sweden Operational
Outbound Calling - Sweden Operational
Emergency Calling - Sweden Operational
United Kingdom Calling Services Operational
Inbound Calling - United Kingdom Operational
Outbound Calling - United Kingdom Operational
Emergency Calling - United Kingdom Operational
Canada Calling Services Operational
Inbound Calling - Canada (SIP) Operational
Mexico Calling Services Operational
Inbound Calling - Mexico Operational
Puerto Rico Calling Services Operational
Inbound Calling - Puerto Rico Operational
Outbound Calling - Puerto Rico Operational
Emergency Calling - Puerto Rico Operational
Virgin Islands (U.S.) Calling Services Operational
Inbound Calling - Virgin Islands (U.S.) Operational
Emergency Calling - Virgin Islands (U.S.) Operational
Cyprus Calling Services Operational
Inbound Calling - Cyprus Operational
Outbound Calling - Cyprus Operational
Emergency Calling - Cyprus Operational
Egypt Calling Services Operational
Inbound Calling - Egypt Operational
Israel Calling Services Operational
Inbound Calling - Israel Operational
Outbound Calling - Israel Operational
Emergency Calling - Israel Operational
Jordan Calling Services Operational
Inbound Calling- Jordan Operational
Kenya Calling Services Operational
Inbound Calling- Kenya Operational
Qatar Calling Services Operational
Inbound Calling- Qatar Operational
South Africa Calling Services Operational
Inbound Calling- South Africa Operational
United Arab Emirates Calling Services Operational
Inbound Calling- United Arab Emirates Operational
Australia Calling Services Operational
Inbound Calling- Australia Operational
Outbound Calling- Australia Operational
Emergency Calling- Australia Operational
China Calling Services Operational
Inbound Calling- China Operational
Hong Kong Calling Services Operational
Inbound Calling- Hong Kong Operational
Outbound Calling- Hong Kong Operational
Emergency Calling- Hong Kong Operational
India Calling Services Operational
Inbound Calling- India Operational
Indonesia Calling Services Operational
Inbound Calling- Indonesia Operational
Japan Calling Services Operational
Inbound Calling- Japan Operational
Outbound Calling- Japan Operational
Emergency Calling- Japan Operational
Malaysia Calling Services Operational
Inbound Calling- Malaysia Operational
Philippines Calling Service Operational
Inbound Calling- Philippines Operational
Singapore Calling Services Operational
Inbound Calling- Singapore Operational
Outbound Calling- Singapore Operational
Emergency Calling- Singapore Operational
South Korea Calling Services Operational
Inbound Calling- South Korea Operational
Outbound Calling- South Korea Operational
Thailand Calling Services Operational
Inbound Calling- Thailand Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Messaging Maintenance - SMS Mar 27, 2023 01:00-07:00 EDT
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound SMS messages.
Posted on Mar 24, 2023 - 12:15 EDT
Local Market Maintenance - 338 - Bloomington, IN Mar 27, 2023 21:00 - Mar 28, 2023 06:00 EDT
Bandwidth's downstream vendor will be performing maintenance that will affect a small portion of inbound calling to customers in the following market for the duration of the maintenance:

338 - Bloomington, IN

We do not anticipate any service disruption to outbound calling during this maintenance.

Posted on Mar 23, 2023 - 14:45 EDT
Bandwidth's downstream vendor will be performing maintenance that will affect a small portion of inbound calling to customers in the following local markets for the duration of the maintenance:

220 - Pleasantville, NJ
344 - Saginaw, MI
522 - Springfield, MO
974 - Rochester, NY

We do not anticipate any service disruption to outbound calling from these local markets during this maintenance.

Posted on Mar 24, 2023 - 14:20 EDT
Messaging Maintenance - MMS Mar 28, 2023 17:00-21:00 EDT
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's MMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound MMS messages.
Posted on Mar 23, 2023 - 14:40 EDT
Messaging Maintenance - Toll-Free MMS/SMS Mar 29, 2023 23:00 - Mar 30, 2023 03:00 EDT
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
Posted on Feb 24, 2023 - 15:04 EST
Global Data Center Maintenance - China Mar 30, 2023 07:30-13:30 EDT
Bandwidth will be performing scheduled hardware maintenance in the China data center.

As a part of the maintenance, with the intent of minimizing impact to voice services, Bandwidth will be removing voice traffic from the China data center, and redirecting traffic to geo-redundant global data centers.

Customers with direct connections to the China data center may observe a brief disruption in connectivity, however, services will route over the public internet and should not experience any service disruption.

Posted on Mar 21, 2023 - 11:43 EDT
Messaging Maintenance (V2 SMS) Mar 31, 2023 00:00-01:00 EDT
Bandwidth will be performing maintenance on the V2 SMS messaging platform. There will be no impact to the delivery of messages during the window, however, customers may not receive delivery receipts for messages for a brief portion of the maintenance.
Posted on Mar 20, 2023 - 14:26 EDT
Messaging Maintenance - Toll-Free MMS/SMS Apr 5, 2023 23:00 - Apr 6, 2023 03:00 EDT
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
Posted on Mar 15, 2023 - 12:13 EDT
Messaging Maintenance - Toll-Free MMS/SMS Apr 12, 2023 23:00 - Apr 13, 2023 03:00 EDT
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
Posted on Mar 15, 2023 - 12:14 EDT
Messaging Maintenance - Toll-Free MMS/SMS Apr 19, 2023 23:00 - Apr 20, 2023 03:00 EDT
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
Posted on Mar 15, 2023 - 12:15 EDT
Messaging Maintenance - Toll-Free MMS/SMS Apr 26, 2023 23:00 - Apr 27, 2023 03:00 EDT
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
Posted on Mar 15, 2023 - 12:17 EDT
Past Incidents
Mar 26, 2023

Unresolved incident: Bandwidth Local Market Impairment - 550 - Abilene, TX.

Mar 25, 2023
Mar 24, 2023
Resolved - This incident has been resolved.
Mar 24, 09:39 EDT
Monitoring - Bandwidth teams are observing expected call behavior and will continue to monitor for ongoing stability.
Mar 24, 07:38 EDT
Identified - Bandwidth teams have identified an incident impacting ported UK numbers where traffic may not complete as expected.
Mar 24, 06:12 EDT
Completed - The scheduled maintenance has been completed.
Mar 24, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 00:00 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will affect a small portion of inbound calling to customers in the following local markets for the duration of the maintenance:

254 - Charleston, WV
256 - Clarksburg, WV
334 - Fort Wayne, IN
338 - Bloomington, IN
923 - Mansfield, OH
927 - Harrisonburg, VA

We do not anticipate any service disruption to outbound calling from these local markets during this maintenance.

Mar 22, 14:55 EDT
Mar 23, 2023
Resolved - Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved.

Start Time: 03/22/2023 20:06 GMT

Stop Time: 03/23/2023 20:16 GMT

Mar 23, 21:00 EDT
Monitoring - Update: We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
Mar 23, 16:17 EDT
Update - Our carrier has identified a fiber cut and is working to complete repairs.
Mar 23, 11:23 EDT
Update - Our carrier has identified a fiber cut and is working to complete repairs.
Mar 23, 08:10 EDT
Update - Our carrier has identified a fiber cut and is working to complete repairs.
Mar 23, 04:25 EDT
Identified - Our carrier has identified a fiber cut and is working to complete repairs.
Mar 23, 00:25 EDT
Update - Our carrier is continuing to isolate the cause of this incident.
Mar 22, 20:25 EDT
Investigating - We are experiencing an issue on the Bandwidth network affecting Local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

We are currently working with our carrier for resolution.

Mar 22, 16:28 EDT
Completed - The scheduled maintenance has been completed.
Mar 23, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 00:00 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's MMS/SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound MMS/SMS messages.
Mar 10, 14:47 EST
Completed - The scheduled maintenance has been completed.
Mar 23, 07:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 00:00 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will affect a small portion of inbound calling to customers in the following local markets for the duration of the maintenance:

338 - Bloomington, IN
344 - Saginaw, MI
522 - Springfield, MO

We do not anticipate any service disruption to outbound calling from these local markets during this maintenance.

Mar 21, 14:47 EDT
Completed - The scheduled maintenance has been completed.
Mar 23, 07:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 01:00 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound SMS messages.
Mar 21, 13:45 EDT
Completed - The scheduled maintenance has been completed.
Mar 23, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 23:01 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
Feb 24, 15:02 EST
Mar 22, 2023
Resolved - We’ve confirmed stability and we’re considering this incident resolved.
Mar 22, 12:39 EDT
Monitoring - We’ve confirmed the mitigation has been implemented and services are now fully restored. We’re currently monitoring for stability and we’ll advise once we confirm.
Mar 22, 10:53 EDT
Update - We're continuing to work on implementing mitigation for the issue. We have noticed improvement in function at this time, but we're still working to restore full functionality.
Mar 22, 10:23 EDT
Identified - We’ve identified the issue and we’re working on implementing a fix.
Mar 22, 08:56 EDT
Investigating - We’re currently investigating a network issue impacting both the customer web portal and API services for Bandwidth International customers.
Mar 22, 08:04 EDT
Resolved - Final: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored.
This incident is being resolved.

Start Time: 03/22/2023 06:15 GMT

Stop Time: 03/22/2023 09:31 GMT

Mar 22, 09:18 EDT
Monitoring - We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we
confirm all repairs are complete.

Mar 22, 05:55 EDT
Investigating - We are experiencing a transport issue on the Bandwidth network affecting a small portion of your inbound origination service only.

We are currently working with our carrier for resolution.

Mar 22, 02:45 EDT
Completed - The scheduled maintenance has been completed.
Mar 22, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 00:00 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will affect a small portion of inbound calling to customers in the following local markets for the duration of the maintenance:

338 - Bloomington, IN
344 - Saginaw, MI
522 - Springfield, MO

We do not anticipate any service disruption to outbound calling from these local markets during this maintenance.

Mar 20, 14:41 EDT
Completed - The scheduled maintenance has been completed.
Mar 22, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 00:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 13, 14:52 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's SMS & Toll Free SMS messaging platforms. During the maintenance window, Bandwidth's Verizon Wireless US customers may experience delays, rejections, or failures in the delivery of inbound and outbound SMS messages.
Mar 13, 14:41 EDT
Mar 21, 2023
Resolved - Toll-Free SMS and MMS messages to the T-Mobile network are delivery as expected. This off network incident is now resolved.
Mar 21, 22:52 EDT
Monitoring - Bandwidth is observing expected Toll-Free message delivery to the T-Mobile network. Bandwidth will continue to monitor this off network incident.
Mar 21, 20:37 EDT
Update - SMS Toll-Free messages are being delivered as expected. MMS Toll-Free remain impaired with delayed delivery to the T-Mobile network.
Mar 21, 20:23 EDT
Identified - Bandwidth teams have identified an off network condition that is impacting delivery of Toll-Free SMS and MMS messages to the T-Mobile network. Messages may be delayed in delivery.
Mar 21, 19:52 EDT
Completed - The scheduled maintenance has been completed.
Mar 21, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 19:00 EDT
Scheduled - Bandwidth will be performing maintenance on the Global Portal & API. While all steps are being taken to reduce impact to services, users may experience intermittent delays and disruption of global portal and API services for the duration of the maintenance.
Mar 7, 10:05 EST
Resolved - Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved.

Start Time: 03/21/2023 18:11 GMT

Stop Time: 03/21/2023 19:03 GMT

Mar 21, 18:06 EDT
Investigating - We are experiencing an issue on the Bandwidth network affecting Local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

We are currently working with our carrier for resolution.

Mar 21, 14:22 EDT
Completed - The scheduled maintenance has been completed.
Mar 21, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 00:01 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's MMS/SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound MMS/SMS messages.
Mar 10, 14:45 EST
Resolved - Final: Calls are working properly again in Brazil - Natal
This incident has been resolved.

Mar 21, 12:35 EDT
Update - We continue to investigate the issue with our carrier.
Mar 21, 09:26 EDT
Update - We continue to investigate the issue with our carrier.
Mar 21, 03:22 EDT
Update - We continue to investigate the issue with our carrier.
Mar 20, 23:20 EDT
Update - We continue to investigate the issue with our carrier.
Mar 20, 19:11 EDT
Update - We continue to investigate the issue with our carrier.
Mar 20, 14:06 EDT
Update - We continue to investigate the issue with our carrier.
Mar 20, 10:14 EDT
Update - We continue to investigate the issue with our carrier.
Mar 20, 03:01 EDT
Update - We continue to investigate the issue with our carrier.
Mar 19, 22:44 EDT
Update - We continue to investigate the issue with our carrier.
Mar 19, 15:57 EDT
Update - We continue to investigate the issue with our carrier.
Mar 19, 12:03 EDT
Update - We continue to investigate the issue with our carrier.
Mar 19, 08:45 EDT
Update - We continue to investigate the issue with our carrier.
Mar 19, 03:58 EDT
Update - We continue to investigate the issue with our carrier.
Mar 19, 00:24 EDT
Update - We continue to investigate the issue with our carrier.
Mar 18, 20:31 EDT
Update - We continue to investigate the issue with our carrier.
Mar 18, 15:40 EDT
Update - We continue to investigate the issue with our carrier.
Mar 18, 11:59 EDT
Update - We continue to investigate the issue with our carrier.
Mar 18, 07:45 EDT
Update - We continue to investigate the issue with our carrier.
Mar 18, 03:21 EDT
Update - We continue to investigate the issue with our carrier.
Mar 17, 23:03 EDT
Investigating - We are investigating a network impairment in Brazil (in the area of Natal) with our carrier affecting voice traffic. We are currently working with our carrier for resolution.
Mar 17, 19:08 EDT
Completed - The scheduled maintenance has been completed.
Mar 21, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 00:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 20, 14:36 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will affect a small portion of inbound calling to customers in the following local markets for the duration of the maintenance:

338 - Bloomington, IN
344 - Saginaw, MI
974 - Rochester, NY

We do not anticipate any service disruption to outbound calling from these local markets during this maintenance.

Mar 17, 14:20 EDT
Completed - The scheduled maintenance has been completed.
Mar 21, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 00:00 EDT
Scheduled - Bandwidth will be performing maintenance on our messaging platform. There will be a brief delay in SMS/MMS messaging service in LAX. Binds to LAX will bounce but messages will be queued and delivered once LAX comes back online.

All traffic going to DFW will be unaffected during this event. Customers may choose to point all traffic to DFW to ensure no interruption to service.

For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.

Mar 9, 10:17 EST
Completed - The scheduled maintenance has been completed.
Mar 21, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 00:00 EDT
Scheduled - Bandwidth will be performing maintenance alongside our messaging vendor to migrate a portion of messaging traffic. While all steps are being taken to minimize impact, there will be a moment during the maintenance where inbound messages will not be delivered.
Mar 7, 09:37 EST
Mar 20, 2023
Completed - The scheduled maintenance has been completed.
Mar 20, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 01:00 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will affect a small portion of inbound calling to customers in the following market for the duration of the maintenance:

338 - Bloomington, IN

We do not anticipate any service disruption to outbound calling during this maintenance.

Mar 17, 14:18 EDT
Completed - The scheduled maintenance has been completed.
Mar 20, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 00:00 EDT
Scheduled - Bandwidth will be performing maintenance alongside our messaging vendor to migrate a portion of messaging traffic. While all steps are being taken to minimize impact, there will be a moment during the maintenance where inbound messages will not be delivered.
Mar 7, 09:35 EST
Mar 19, 2023
Completed - The scheduled maintenance has been completed.
Mar 19, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 09:01 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will affect a small portion of inbound calling to customers in the following local markets for the duration of the maintenance:

344 - Saginaw, MI
522 - Springfield, MO

We do not anticipate any service disruption to outbound calling from these local markets during this maintenance.

Mar 17, 14:16 EDT
Completed - The scheduled maintenance has been completed.
Mar 19, 05:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 00:02 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will affect a small portion of inbound calling to customers in the following market for the duration of the maintenance:

338 - Bloomington, IN

We do not anticipate any service disruption to outbound calling during this maintenance.

Mar 17, 14:13 EDT
Mar 18, 2023
Mar 17, 2023
Resolved - Voice calls transferring over our Australian data center may have experienced unexpected call failures. The datacenter is now stable and calls processing as expected.
Mar 17, 15:45 EDT
Completed - The scheduled maintenance has been completed.
Mar 17, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 01:00 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will affect a small portion of inbound calling to customers in the following local markets for the duration of the maintenance:

338 - Bloomington, IN
344 - Saginaw, MI

We do not anticipate any service disruption to outbound calling from these local markets during this maintenance.

Mar 15, 14:36 EDT
Completed - The scheduled maintenance has been completed.
Mar 17, 02:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 00:30 EDT
Scheduled - Bandwidth will be performing maintenance on our global messaging platform. While all steps have been taken to minimize impact for customers, messaging binds to our Belgium data center will bounce which may affect customers who do not have automatic bind reconnection configured. These customers will need to manually reconnect their binds upon the completion of this maintenance.

All messaging traffic to the Germany data center will be unaffected during this event. Customers may choose to point all traffic to Germany to ensure no interruption to service.

Mar 7, 09:59 EST
Completed - The scheduled maintenance has been completed.
Mar 17, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 00:02 EDT
Scheduled - Bandwidth will be performing maintenance on the V2 SMS messaging platform. There will be no impact to the delivery of messages during the window, however, customers may not receive delivery receipts for messages for a brief portion of the maintenance.
Mar 6, 14:44 EST
Mar 16, 2023
Resolved - For a brief moment a small subset of voice calls transversing the LAX datacenter encounter unexpected call failures. At this time the datacenter remains stable with expected call behavior.
Mar 16, 21:59 EDT
Resolved - This incident has been resolved.
Mar 16, 19:03 EDT
Monitoring - Bandwidth teams are seeing expected messaging behavior to T-Mobile subscribers. We will monitor for continued stability.
Mar 16, 17:43 EDT
Update - Bandwidth teams remain engaged with industry partners and T-Mobile to bring about a resolution.
Mar 16, 16:53 EDT
Identified - After continued monitoring, unexpected delivery failures of messages to the T-Mobile network were observed. Bandwidth teams remain engaged with industry partners to bring about resolution. This incident remains isolated outside of the Bandwidth Network.
Mar 15, 17:18 EDT
Monitoring - Bandwidth teams are observing expected messaging behavior and delivery. We will continue to monitor for prolonged stability.
Mar 15, 12:08 EDT
Update - Bandwidth teams remain engaged with industry partners with regards to restoring message delivery. The Bandwidth network remains stable.
Mar 15, 09:03 EDT
Identified - Bandwidth teams have identified that the cause of this incident is not a result of the Bandwidth network. Additional updates will be provided as available or by 9am eastern March 15, 2023.
Mar 14, 20:10 EDT
Investigating - Bandwidth teams are investigating an incident where outbound 10DLC SMS messages to the T-Mobile network are not delivering as expected.
Mar 14, 15:46 EDT
Completed - The scheduled maintenance has been completed.
Mar 16, 07:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 00:00 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will affect a small portion of inbound calling to customers in the following local markets for the duration of the maintenance:

338 - Bloomington, IN
344 - Saginaw, MI
974 - Rochester, NY

We do not anticipate any service disruption to outbound calling from these local markets during this maintenance.

Mar 14, 14:42 EDT
Completed - The scheduled maintenance has been completed.
Mar 16, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 02:00 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound SMS messages.
Mar 8, 14:49 EST
Completed - The scheduled maintenance has been completed.
Mar 16, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 23:00 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
Feb 24, 15:00 EST
Completed - The scheduled maintenance has been completed.
Mar 16, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 00:00 EDT
Scheduled - Bandwidth will be performing maintenance on our messaging platform. There will be a brief delay in MMS messaging service in DFW. Binds to DFW will bounce but messages will be queued and delivered once DFW comes back online.

All traffic going to LAX will be unaffected during this event. Customers may choose to point all traffic to LAX to ensure no interruption to service.

For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.

Feb 28, 09:41 EST
Mar 15, 2023
Completed - The scheduled maintenance has been completed.
Mar 15, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 03:00 EDT
Scheduled - Bandwidth will be performing scheduled maintenance in the New York data center.

As a part of the maintenance, with the intent of minimizing impact to voice services, Bandwidth will be removing voice traffic from the New York data center, redirecting traffic to geo-redundant global data centers. As a result, while voice services will be uninterrupted for the duration of the maintenance, customers may observe their traffic being routed to/from them through our geo-redundant global data centers.

Mar 9, 10:21 EST
Completed - The scheduled maintenance has been completed.
Mar 15, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 01:00 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound SMS messages.
Mar 10, 14:41 EST
Completed - The scheduled maintenance has been completed.
Mar 15, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 00:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 14, 14:39 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will affect a small portion of inbound calling to customers in the following local markets for the duration of the maintenance:

254 - Charleston, WV
256 - Clarksburg, WV
334 - Fort Wayne, IN
338 - Bloomington, IN
344 - Saginaw, MI
923 - Mansfield, OH
927 - Harrisonburg, VA

We do not anticipate any service disruption to outbound calling from these local markets during this maintenance.

Mar 13, 15:01 EDT
Mar 14, 2023
Resolved - This incident has been resolved.
Mar 14, 12:56 EDT
Monitoring - Bandwidth teams are observing expected messaging behavior and are monitoring for continued stability.
Mar 14, 10:57 EDT
Identified - Bandwidth teams have identified an incident impacting Bandwidth International's (fka Voxbone) Outbound SMS. SMS messages may not deliver as expected. Teams are working toward a resolution.
Mar 14, 10:18 EDT
Completed - The scheduled maintenance has been completed.
Mar 14, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 03:00 EDT
Scheduled - Bandwidth will be performing scheduled maintenance in the Los Angeles data center.

As a part of the maintenance, with the intent of minimizing impact to voice services, Bandwidth will be removing voice traffic from the Los Angeles data center, redirecting traffic to geo-redundant global data centers. As a result, while voice services will be uninterrupted for the duration of the maintenance, customers may observe their traffic being routed to/from them through our geo-redundant global data centers.

Mar 9, 10:26 EST
Completed - The scheduled maintenance has been completed.
Mar 14, 07:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 01:01 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound SMS messages.
Mar 6, 14:48 EST
Resolved - Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved.

Start Time: 03/14/2023 00:10 ET
Stop Time: 03/14/2023 3:04 ET

Mar 14, 06:12 EDT
Monitoring - We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we
confirm all repairs are complete.

Mar 14, 05:05 EDT
Investigating - We are experiencing a transport issue on the Bandwidth network affecting a small portion of your inbound origination service only.

We are currently working with our carrier for resolution.

Mar 14, 01:06 EDT
Resolved - Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved.

Start Time: 03/14/2023 00:10 ET
Stop Time: 03/14/2023 3:04 ET

Mar 14, 06:07 EDT
Monitoring - We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we
confirm all repairs are complete.

Mar 14, 05:04 EDT
Investigating - We are experiencing an issue on the Bandwidth network affecting a small portion of local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

We are currently working with our carrier for resolution.

Mar 14, 01:09 EDT
Resolved - Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved.

Start Time: 03/13/2023 22:44 ET
Stop Time: 03/14/2023 2:12 ET

Mar 14, 06:03 EDT
Monitoring - We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we
confirm all repairs are complete.

Mar 14, 03:39 EDT
Investigating - We are experiencing a transport issue on the Bandwidth network affecting a small portion of your inbound origination service only.

We are currently working with our carrier for resolution.

Mar 13, 23:14 EDT
Completed - The scheduled maintenance has been completed.
Mar 14, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 00:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 13, 14:57 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will affect a small portion of inbound calling to customers in the following local markets for the duration of the maintenance:

220 - Pleasantville, NJ
254 - Charleston, WV
256 - Clarksburg, WV
334 - Fort Wayne, IN
338 - Bloomington, IN
923 - Mansfield, OH
927 - Harrisonburg, VA
974 - Rochester, NY

We do not anticipate any service disruption to outbound calling from these local markets during this maintenance.

Mar 10, 15:08 EST
Completed - The scheduled maintenance has been completed.
Mar 14, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 00:00 EDT
Scheduled - Bandwidth will be performing maintenance on our messaging platform. There will be a brief delay in MMS messaging service in LAX. Binds to LAX will bounce but messages will be queued and delivered once LAX comes back online.

All traffic going to DFW will be unaffected during this event. Customers may choose to point all traffic to DFW to ensure no interruption to service.

For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.

Feb 28, 09:39 EST
Mar 13, 2023
Resolved - Final: Calls are working properly again in Brazil - Porto Alegre
This incident has been resolved.

Mar 13, 16:33 EDT
Identified - Our partner continues investigating the outage.
It appears that this only affects calls from the Vivo and Telefonica networks.

We will provide another update as soon as we receive more details.

Mar 13, 09:44 EDT
Update - We continue to investigate the issue with our carrier.
Mar 10, 23:24 EST
Investigating - We are investigating a network impairment in Brazil (in the area of Porto Alegre) with our carrier affecting voice traffic. We are currently working with our carrier for resolution.
Mar 10, 17:56 EST
Completed - The scheduled maintenance has been completed.
Mar 13, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 09:00 EDT
Scheduled - Bandwidth will be performing scheduled maintenance in the Australia data center.

As a part of the maintenance, with the intent of minimizing impact to voice services, Bandwidth will be removing voice traffic from the Australia data center, redirecting traffic to geo-redundant global data centers. As a result, while voice services will be uninterrupted for the duration of the maintenance, customers may observe their traffic being routed to/from them through our geo-redundant global data centers.

Mar 9, 10:24 EST
Completed - The scheduled maintenance has been completed.
Mar 13, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 22:01 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will affect a small portion of inbound calling to customers in the following local markets for the duration of the maintenance:

220 - Pleasantville, NJ
338 - Bloomington, IN

We do not anticipate any service disruption to outbound calling from these local markets during this maintenance.

Mar 10, 15:03 EST
Completed - The scheduled maintenance has been completed.
Mar 13, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 01:00 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound SMS messages.
Mar 10, 14:39 EST
Mar 12, 2023
Completed - The scheduled maintenance has been completed.
Mar 12, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 22:01 EST
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will affect a small portion of inbound calling to customers in the following market for the duration of the maintenance:

338 - Bloomington, IN

We do not anticipate any service disruption to outbound calling during this maintenance.

Mar 10, 15:00 EST