Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

All Systems Operational
Inbound Calling Services Operational
Inbound Calling (SIP) Operational
Inbound Calling - Canada (SIP) Operational
Toll-Free calling - Inbound (SIP) Operational
REST APIs - HTTP Voice Operational
REST APIs - SIP Voice Operational
BXML Operational
Outbound Calling Services Operational
Outbound Calling (SIP) Operational
Toll-Free calling - Outbound (SIP) Operational
REST APIs - HTTP Voice Operational
REST APIs - SIP Voice Operational
BXML Operational
Application Platform Add On Services Operational
Call Recording Operational
Transcriptions Operational
Text-to-Speech Operational
CNAM Lookup Operational
Messaging Services Operational
SMS Messaging (SMPP) Operational
MMS Messaging (MM4) Operational
Toll-Free SMS - Inbound Operational
Toll-Free SMS - Outbound Operational
International Messaging (HTTP) Operational
REST APIs - HTTP SMS Messaging Operational
REST APIs - HTTP MMS Messaging Operational
Toll Free MMS - Inbound Operational
Toll Free MMS - Outbound Operational
International A2P Messaging Operational
International A2P Platform (SMPP) Operational
International A2P Platform (HTTP) Operational
International A2P Messaging Regional Connectivity Operational
Latin America Operational
APAC Operational
Europe Operational
Middle East & Africa Operational
Number Management Services Operational
New Number Ordering Operational
Number Porting Operational
Inbound Calling - Caller ID Lookup (CNAM) Operational
Line Feature Management ? Operational
9-1-1 Services Operational
9-1-1 Call Routing Service Operational
9-1-1 Provisioning Service Operational
DLR (Dynamic Location Routing) Operational
Direct Network Connection Operational
Network Expansion Service (NES) Operational
Inbound Direct Link Services (DLS) Operational
Outbound Direct Link Services (DLS) Operational
Virtual (cloud) Connection Service Operational
WebRTC Operational
SIP Trunking Operational
Local Market Status ? Operational
120 - Portland, ME Operational
122 - Manchester, NH Operational
124 - Burlington, VT Operational
126 - Springfield, MA Operational
128 - Cambridge, MA Operational
130 - Providence, RI Operational
132 - New York City, NY Operational
133 - Poughkeepsie, NY Operational
134 - Albany, NY Operational
136 - Syracuse, NY Operational
138 - Binghamton, NY Operational
140 - Buffalo, NY Operational
220 - Pleasantville, NJ Operational
222 - Camden, NJ Operational
224 - Newark, NJ Operational
226 - Harrisburg, PA Operational
228 - Philadelphia, PA Operational
230 - Altoona, PA Operational
232 - Scranton, PA Operational
234 - Pittsburgh, PA Operational
236 - Washington, DC Operational
238 - Baltimore, MD Operational
240 - Frederick, MD Operational
244 - Roanoke, VA Operational
246 - Culpeper, VA Operational
248 - Richmond, VA Operational
250 - Lynchburg, VA Operational
252 - Norfolk, VA Operational
254 - Charleston, WV Operational
256 - Clarksburg, WV Operational
320 - Cleveland, OH Operational
322 - Youngstown, OH Operational
324 - Worthington, OH Operational
325 - Akron, OH Operational
326 - Toledo, OH Operational
328 - Dayton, OH Operational
330 - Evansville, IN Operational
332 - South Bend, IN Operational
334 - Fort Wayne, IN Operational
336 - Indianapolis, IN Operational
338 - Bloomington, IN Operational
340 - Southfield, MI Operational
342 - Marquette, MI Operational
344 - Saginaw, MI Operational
348 - Grand Rapids, MI Operational
350 - Appleton, WI Operational
354 - Madison, WI Operational
356 - Milwaukee, WI Operational
358 - Chicago, IL Operational
368 - Peoria, IL Operational
420 - Asheville, NC Operational
422 - Charlotte, NC Operational
424 - Greensboro, NC Operational
426 - Raleigh, NC Operational
428 - Wilmington, NC Operational
432 - Myrtle Beach, SC Operational
434 - Columbia, SC Operational
436 - Charleston, SC Operational
438 - Atlanta, GA Operational
440 - Savannah, GA Operational
442 - Augusta, GA Operational
446 - Macon, GA Operational
448 - Pensacola, FL Operational
452 - Jacksonville, FL Operational
454 - Gainesville, FL Operational
458 - Orlando, FL Operational
460 - Miami, FL Operational
462 - Louisville, KY Operational
468 - Memphis, TN Operational
470 - Nashville, TN Operational
472 - Chattanooga, TN Operational
474 - Knoxville, TN Operational
476 - Birmingham, AL Operational
477 - Huntsville, AL Operational
478 - Montgomery, AL Operational
480 - Mobile, AL Operational
482 - Jackson, MS Operational
486 - Shreveport, LA Operational
488 - Lake Charles, LA Operational
490 - New Orleans, LA Operational
492 - Baton Rouge, LA Operational
520 - St. Louis, MO Operational
522 - Springfield, MO Operational
524 - Kansas City, MO Operational
526 - Fort Smith, AR Operational
528 - Little Rock, AR Operational
532 - Wichita, KS Operational
534 - Topeka, KS Operational
536 - Oklahoma City, OK Operational
538 - Tulsa, OK Operational
540 - El Paso, TX Operational
542 - Midland, TX Operational
544 - Lubbock, TX Operational
546 - Amarillo, TX Operational
548 - Wichita Falls, TX Operational
550 - Abilene, TX Operational
552 - Dallas, TX Operational
554 - Longview, TX Operational
556 - Waco, TX Operational
558 - Austin, TX Operational
560 - Houston, TX Operational
562 - Beaumont, TX Operational
564 - Corpus Christi, TX Operational
566 - San Antonio, TX Operational
568 - Harlingen, TX Operational
620 - Rochester, MN Operational
624 - Duluth, MN Operational
626 - St. Cloud, MN Operational
628 - Minneapolis, MN Operational
632 - Des Moines, IA Operational
634 - Davenport, IA Operational
635 - Cedar Rapids, IA Operational
636 - Fargo, ND Operational
638 - Bismarck,ND Operational
640 - Sioux Falls, SD Operational
644 - Omaha, NE Operational
650 - Billings, MT Operational
652 - Boise, ID Operational
654 - Cheyenne, WY Operational
656 - Denver, CO Operational
658 - Colorado Springs, CO Operational
660 - Salt Lake City, UT Operational
664 - Albuquerque, NM Operational
666 - Phoenix, AZ Operational
668 - Tucson, AZ Operational
670 - Eugene, OR Operational
672 - Portland, OR Operational
674 - Seattle, WA Operational
676 - Spokane, WA Operational
720 - Reno, NV Operational
721 - Las Vegas, NV Operational
722 - San Francisco, CA Operational
724 - Chico, CA Operational
726 - Sacramento, CA Operational
728 - Fresno, CA Operational
730 - Los Angeles, CA Operational
732 - San Diego, CA Operational
734 - Bakersfield, CA Operational
736 - Monterey, CA Operational
738 - Stockton, CA Operational
740 - San Luis Obispo, CA Operational
920 - New Haven, CT Operational
922 - Cincinnati, OH Operational
923 - Mansfield, OH Operational
924 - Erie, PA Operational
927 - Harrisonburg, VA Operational
928 - Charlottesville, VA Operational
949 - Fayetteville, NC Operational
951 - Rocky Mount, NC Operational
952 - Tampa, FL Operational
953 - Tallahassee, FL Operational
956 - Johnson City, TN Operational
958 - Lincoln, NE Operational
973 - Palm Springs, CA Operational
974 - Rochester, NY Operational
430 - Greenville, SC Operational
646 - Grand Island, NE Operational
Support Operational
Phone Support Operational
Ticketing Support Operational
Help Center Operational
Portals Operational
Bandwidth Dashboard Operational
Application Platform Dashboard Operational
9-1-1 Dashboard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Bandwidth will be performing maintenance in our JFK data center. While we are taking necessary steps to reduce impact to services, DLS customers will experience outages during the maintenance.
Bandwidth advises that customers route DLS services to their geo-redundant link to avoid any service interruption.

For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Posted on Jul 20, 11:15 EDT
Bandwidth will be performing maintenance in our JFK data center. While we are taking necessary steps to reduce impact to services, DLS customers will experience outages during the maintenance.
Bandwidth advises that customers route DLS services to their geo-redundant link to avoid any service interruption.

For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Posted on Jul 20, 11:18 EDT
Messaging Maintenance - Toll Free MMS/SMS Aug 4, 23:00 - Aug 5, 03:00 EDT
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
Posted on Jul 15, 11:52 EDT
Maintenance - Bandwidth Dashboard Aug 8, 22:00 - Aug 9, 00:00 EDT
Bandwidth will be performing maintenance on the Bandwidth Dashboard. During the maintenance window, the Bandwidth Dashboard portal and API will be intermittently inaccessible.

During the periods of inaccessibility, customers will be unable to search inventory, view orders, place orders or perform any other portal/API functions. API calls to the Bandwidth Dashboard will time-out with no response.
Posted on Jul 29, 16:55 EDT
SMS Messaging Maintenance - LAX Aug 9, 00:00-02:00 EDT
Bandwidth will be performing maintenance on our messaging platform. There will be a brief delay in SMS messaging service in LAX. Binds to LAX will bounce but messages will be queued and delivered once LAX comes back online.

All traffic going to DFW will be unaffected during this event. Customers may choose to point all traffic to DFW to ensure no interruption to service.

For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Posted on Jul 27, 09:38 EDT
SMS Messaging Maintenance - DFW Aug 10, 00:00-02:00 EDT
Bandwidth will be performing maintenance on our messaging platform. There will be a brief delay in SMS messaging service in DFW. Binds to DFW will bounce but messages will be queued and delivered once DFW comes back online.

All traffic going to LAX will be unaffected during this event. Customers may choose to point all traffic to LAX to ensure no interruption to service.

For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Posted on Jul 27, 09:35 EDT
DLS Maintenance - LAX Data Center Aug 10, 00:00-06:00 EDT
Bandwidth's downstream vendor will be performing maintenance in our LAX data center. While we are taking necessary steps to reduce impact to services, Bandwidth advises that customers route DLS services to their geo-redundant link to avoid any service interruption.

For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Posted on Jul 27, 12:17 EDT
DLS Maintenance - LAX Data Center Aug 11, 00:00-06:00 EDT
Bandwidth's downstream vendor will be performing maintenance in our LAX data center. While we are taking necessary steps to reduce impact to services, Bandwidth advises that customers route DLS services to their geo-redundant link to avoid any service interruption.

For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Posted on Jul 27, 12:23 EDT
Messaging Maintenance - Toll Free MMS/SMS Aug 11, 23:00 - Aug 12, 03:00 EDT
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
Posted on Jul 15, 11:53 EDT
Messaging Maintenance - Toll Free MMS/SMS Aug 18, 23:00 - Aug 19, 03:00 EDT
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
Posted on Jul 15, 11:54 EDT
Messaging Maintenance - Toll Free MMS/SMS Aug 25, 23:00 - Aug 26, 03:00 EDT
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
Posted on Jul 15, 11:57 EDT
Messaging Maintenance - Toll Free MMS/SMS Sep 1, 23:00 - Sep 2, 03:00 EDT
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
Posted on Jul 15, 11:58 EDT
Past Incidents
Aug 1, 2021

No incidents reported today.

Jul 31, 2021

No incidents reported.

Jul 30, 2021
Resolved - Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved.

Start Time: 07/29/2021 01:50 PM ET
Stop Time: 07/30/2021 07:00 PM ET
Jul 30, 20:54 EDT
Monitoring - We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
Jul 30, 19:13 EDT
Update - Our carrier has identified an equipment issue and is working to implement a fix.
Jul 30, 14:33 EDT
Update - Update: Our carrier is continuing to isolate the cause of this incident.
Jul 30, 13:30 EDT
Update - Update: Our carrier is continuing to isolate the cause of this incident.
Jul 30, 09:32 EDT
Update - Our carrier continues to work to isolate the issue causing this incident.
Jul 30, 05:46 EDT
Update - We are continuing to work on a fix for this issue.
Jul 30, 02:01 EDT
Update - "Our carrier continues to work to isolate the issue causing this incident."
Jul 30, 02:01 EDT
Update - Update: Our carrier is continuing to isolate the cause of this incident.
Jul 29, 22:02 EDT
Update - Update: Our carrier is continuing to isolate the cause of this incident.
Jul 29, 18:01 EDT
Identified - We are experiencing an issue on the Bandwidth network affecting Local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

We are currently working with our carrier for resolution.
Jul 29, 14:04 EDT
Completed - The scheduled maintenance has been completed.
Jul 30, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 00:00 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound SMS messages.
Jul 29, 13:10 EDT
Resolved - Our carrier has repaired the fiber cut and Bandwidth can confirm that all services are restored.

Start Time: 7/29/2021 3:20PM
Stop Time: 7/30/2021 2:50AM
Jul 30, 03:05 EDT
Update - We are continuing to investigate this issue.
Jul 29, 23:21 EDT
Update - We are continuing to investigate this issue.
Jul 29, 19:42 EDT
Investigating - We are experiencing a transport issue on the Bandwidth network affecting your inbound origination service only.

We are currently working with our carrier for resolution.
Jul 29, 15:48 EDT
Completed - The scheduled maintenance has been completed.
Jul 30, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 00:00 EDT
Scheduled - Bandwidth will be performing maintenance on the V2 SMS messaging platform. There will be no impact to the delivery of messages during the window, however, customers may not receive delivery receipts for messages for a brief portion of the maintenance.
Jul 19, 13:21 EDT
Jul 29, 2021
Resolved - Bandwidth has seen continued network stability. We consider this incident resolved.
Jul 29, 17:13 EDT
Monitoring - Bandwidth teams are monitoring our V2 Voice Product after a small period of time where V2 Conferencing was impacted with intermittent failed calls. We are observing network stability at this time and will continue to monitor.
Jul 29, 16:52 EDT
Completed - The scheduled maintenance has been completed.
Jul 29, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 00:02 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will affect inbound calling to customers in the following local markets for the duration of the maintenance:

124 - Burlington, VT
428 - Wilmington, NC
434 - Columbia, SC
640 - Sioux Falls, SD

We do not anticipate any service disruption to outbound calling from these local markets during this maintenance.
Jul 28, 14:44 EDT
Completed - The scheduled maintenance has been completed.
Jul 29, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 00:02 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound SMS messages.
Jul 28, 14:47 EDT
Completed - The scheduled maintenance has been completed.
Jul 29, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 23:00 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
Jul 15, 11:51 EDT
Jul 28, 2021
Completed - The scheduled maintenance has been completed.
Jul 28, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 00:02 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will affect inbound calling to customers in the following local markets for the duration of the maintenance:

334 - Fort Wayne, IN
338 - Bloomington, IN
342 - Marquette, MI
344 - Saginaw, MI
922 - Cincinnati, OH

We do not anticipate any service disruption to outbound calling from these local markets during this maintenance.
Jul 27, 12:39 EDT
Completed - The scheduled maintenance has been completed.
Jul 28, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 00:02 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound SMS messages.
Jul 27, 12:30 EDT
Completed - The scheduled maintenance has been completed.
Jul 28, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 00:01 EDT
Scheduled - Bandwidth will be performing maintenance in our DFW data center. While we are taking necessary steps to reduce impact to services, Bandwidth advises that customers route DLS services to their geo-redundant link to avoid any service interruption.

For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Jul 13, 16:16 EDT
Jul 27, 2021
Completed - The scheduled maintenance has been completed.
Jul 27, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 00:00 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will affect inbound calling to customers in the following local markets for the duration of the maintenance:

254 - Charleston, WV
334 - Fort Wayne, IN
338 - Bloomington, IN
342 - Marquette, MI
344 - Saginaw, MI
434 - Columbia, SC
472 - Chattanooga, TN
554 - Longview, TX
640 - Sioux Falls, SD
922 - Cincinnati, OH
923 - Mansfield, OH
927 - Harrisonburg, VA
953 - Tallahassee, FL

We do not anticipate any service disruption to outbound calling from these local markets during this maintenance.
Jul 26, 13:51 EDT
Completed - The scheduled maintenance has been completed.
Jul 27, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 00:00 EDT
Scheduled - Bandwidth will be performing maintenance in our DFW data center. While we are taking necessary steps to reduce impact to services, Bandwidth advises that customers route DLS services to their geo-redundant link to avoid any service interruption.

For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Jul 13, 16:14 EDT
Jul 26, 2021
Completed - The scheduled maintenance has been completed.
Jul 26, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 00:00 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will affect inbound calling to customers in the following market for the duration of the maintenance:

434 - Columbia, SC

We do not anticipate any service disruption to outbound calling during this maintenance.
Jul 23, 11:14 EDT
Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021
Completed - The scheduled maintenance has been completed.
Jul 23, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 00:02 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will affect inbound calling to customers in the following local markets for the duration of the maintenance:

220 - Pleasantville, NJ
330 - Evansville, IN
544 - Lubbock, TX
546 - Amarillo, TX
550 - Abilene, TX

We do not anticipate any service disruption to outbound calling from these local markets during this maintenance.
Jul 22, 13:44 EDT
Completed - The scheduled maintenance has been completed.
Jul 23, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 00:02 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound SMS messages.
Jul 22, 13:38 EDT
Jul 22, 2021
Resolved - Final: This incident has been resolved.

Start Time: 7/22/2021 @ 12:40 GMT
Stop Time: 7/22/2021 @ 16:50 GMT
Jul 22, 16:54 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 22, 13:37 EDT
Identified - We are experiencing a transport issue on the Bandwidth network affecting your inbound origination service only.

We are currently working with our carrier for resolution.
Jul 22, 09:26 EDT
Resolved - Customers using BXML in any way would have experienced a total outage during the 9:29 - 9:41 time window. This incident has been resolved.
Jul 22, 09:30 EDT
Completed - The scheduled maintenance has been completed.
Jul 22, 08:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 03:01 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance in our LAX data center. While we are taking necessary steps to reduce impact to services, Bandwidth advises that customers route DLS services to their geo-redundant link to avoid any service interruption.

For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Jul 21, 11:34 EDT
Completed - The scheduled maintenance has been completed.
Jul 22, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 00:00 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound SMS messages.
Jul 21, 11:20 EDT
Completed - The scheduled maintenance has been completed.
Jul 22, 05:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 00:00 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will affect inbound calling to customers in the following local markets for the duration of the maintenance:

220 - Pleasantville, NJ
254 - Charleston, WV
342 - Marquette, MI
434 - Columbia, SC
640 - Sioux Falls, SD
927 - Harrisonburg, VA

We do not anticipate any service disruption to outbound calling from these local markets during this maintenance.
Jul 21, 11:31 EDT
Completed - The scheduled maintenance has been completed.
Jul 22, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 01:04 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's MMS/SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound MMS/SMS messages.
Jul 21, 11:23 EDT
Completed - The scheduled maintenance has been completed.
Jul 22, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 23:02 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
Jul 15, 11:49 EDT
Jul 21, 2021
Resolved - This incident has been resolved.
Jul 21, 09:03 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 21, 08:13 EDT
Update - We are continuing to work on a fix for this issue.
Jul 21, 05:03 EDT
Update - We are continuing to work on a fix for this issue.
Jul 21, 04:47 EDT
Update - We are continuing to work on a fix for this issue.
Jul 21, 04:47 EDT
Identified - We are experiencing an issue on the Bandwidth network affecting Local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

We are currently working with our carrier for resolution.
Jul 21, 04:46 EDT
Completed - The scheduled maintenance has been completed.
Jul 21, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 01:00 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will affect inbound calling to customers in the following local markets for the duration of the maintenance:

344 - Saginaw, MI
522 - Springfield, MO
544 - Lubbock, TX
550 - Abilene, TX

We do not anticipate any service disruption to outbound calling from these local markets during this maintenance.
Jul 20, 11:52 EDT
Completed - The scheduled maintenance has been completed.
Jul 21, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 00:00 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound SMS messages.
Jul 20, 12:28 EDT
Jul 20, 2021
Completed - The scheduled maintenance has been completed.
Jul 20, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 05:00 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound SMS messages.
Jul 19, 13:26 EDT
Completed - The scheduled maintenance has been completed.
Jul 20, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 00:01 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will affect inbound calling to customers in the following local markets for the duration of the maintenance:

338 - Bloomington, IN
550 - Abilene, TX

We do not anticipate any service disruption to outbound calling from these local markets during this maintenance.
Jul 19, 13:24 EDT
Jul 19, 2021
Resolved - This incident has been resolved
Jul 19, 14:52 EDT
Monitoring - We are monitoring for call completions. Updates to follow.
Jul 19, 13:15 EDT
Investigating - We are currently investigate in issue effecting Toll Free Inbound Calling, possibly calls may experience completion issues.
Jul 19, 12:48 EDT
Completed - The scheduled maintenance has been completed.
Jul 19, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 00:00 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will affect inbound calling to customers in the following market for the duration of the maintenance:

220 - Pleasantville, NJ

We do not anticipate any service disruption to outbound calling during this maintenance.
Jul 16, 12:28 EDT
Jul 18, 2021
Completed - The scheduled maintenance has been completed.
Jul 18, 08:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 02:30 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound SMS messages.
Jul 16, 12:05 EDT
Completed - The scheduled maintenance has been completed.
Jul 18, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 23:01 EDT
Scheduled - Bandwidth's downstream vendor will be performing maintenance that will affect inbound calling to customers in the following local markets for the duration of the maintenance:

254 - Charleston, WV
334 - Fort Wayne, IN
927 - Harrisonburg, VA

We do not anticipate any service disruption to outbound calling from these local markets during this maintenance.
Jul 16, 12:37 EDT