Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's MMS/SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound MMS/SMS messages. Posted on
Jun 08, 2026 - 13:04 EDT
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free SMS messages may be encountered. Posted on
Jun 08, 2026 - 13:02 EDT
Bandwidth's downstream vendor will be performing maintenance in our Switzerland market. During the maintenance there will be a brief period when inbound and outbound calling will be disrupted. Posted on
Jun 02, 2026 - 13:52 EDT
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered. Posted on
Jun 05, 2026 - 15:14 EDT
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's MMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound MMS messages. Posted on
Jun 08, 2026 - 13:05 EDT
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered. Posted on
May 05, 2026 - 13:50 EDT
Bandwidth will be performing maintenance in our New York data center. During the maintenance, customers may observe their DLS services being rerouted to their geo-redundant link. Bandwidth advises customers connecting exclusively to the New York data center to proactively reroute their DLS services to their geo-redundant link to avoid any possible disruption to services.
For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal. Posted on
Jun 04, 2026 - 09:57 EDT
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free SMS messages may be encountered. Posted on
Jun 08, 2026 - 13:07 EDT
Bandwidth will be performing maintenance in our New York data center. During the maintenance, customers may observe their DLS services being rerouted to their geo-redundant link. Bandwidth advises customers connecting exclusively to the New York data center to proactively reroute their DLS services to their geo-redundant link to avoid any possible disruption to services.
For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal. Posted on
Jun 04, 2026 - 09:59 EDT
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered. Posted on
May 05, 2026 - 13:51 EDT
Bandwidth will be performing maintenance in our Atlanta data center. During the maintenance, customers may observe their DLS services being rerouted to their geo-redundant link. Bandwidth advises customers connecting exclusively to the Atlanta data center to proactively reroute their DLS services to their geo-redundant link to avoid any possible disruption to services.
For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal. Posted on
Jun 04, 2026 - 10:01 EDT
Bandwidth will be performing maintenance in our Atlanta data center. During the maintenance, customers may observe their DLS services being rerouted to their geo-redundant link. Bandwidth advises customers connecting exclusively to the Atlanta data center to proactively reroute their DLS services to their geo-redundant link to avoid any possible disruption to services.
For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal. Posted on
Jun 04, 2026 - 10:03 EDT
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered. Posted on
May 05, 2026 - 13:52 EDT
Completed -
The scheduled maintenance has been completed.
Jun 8, 08:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 07:00 EDT
Scheduled -
Bandwidth’s downstream vendor will be performing maintenance in our Australia market. For a brief period during the maintenance a subset of inbound and outbound long-duration calls may disconnect.
Jun 2, 13:47 EDT
Resolved -
This incident has been resolved.
Jun 8, 07:44 EDT
Monitoring -
Teams are observing expected network behavior and will monitor for stability.
Jun 8, 07:30 EDT
Investigating -
Bandwidth teams are investigating an incident impacting Inbound and Outbound Italy based calls. These calls may fail to complete.
Jun 8, 04:08 EDT
Completed -
The scheduled maintenance has been completed.
Jun 8, 06:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 00:00 EDT
Scheduled -
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound SMS messages.
May 22, 12:13 EDT
Resolved -
This incident has been resolved.
Jun 4, 13:34 EDT
Monitoring -
Teams are observing expected network behavior and will monitor for stability.
Jun 4, 12:28 EDT
Investigating -
Bandwidth teams are investigating an incident impacting Inbound and Outbound calls in Italy. These calls may fail to complete as expected.
Jun 4, 12:00 EDT
Completed -
The scheduled maintenance has been completed.
Jun 4, 08:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 07:00 EDT
Scheduled -
Bandwidth’s downstream vendor will be performing maintenance in our Australia market. For a brief period during the maintenance a subset of inbound and outbound long-duration calls may disconnect.
Jun 2, 13:45 EDT
Completed -
The scheduled maintenance has been completed.
Jun 4, 03:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 23:00 EDT
Scheduled -
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
May 5, 13:49 EDT
Completed -
The scheduled maintenance has been completed.
Jun 3, 06:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 00:00 EDT
Scheduled -
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound SMS messages.
May 22, 12:12 EDT
Completed -
The scheduled maintenance has been completed.
Jun 3, 04:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 00:01 EDT
Scheduled -
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free SMS messages may be encountered.
May 28, 14:04 EDT
Resolved -
This incident has been resolved.
Jun 2, 14:07 EDT
Update -
Bandwidth teams have identified an off-network incident impacting our inbound Voice Authentication services. The impacted vendor is working to restore expected voice authentication behaviors.
Jun 2, 14:06 EDT
Investigating -
Bandwidth teams have identified an off-network incident impacting our inbound Voice Authentication services. The impacted vendor is working to restore expected voice authentication behaviors.
Jun 2, 11:29 EDT
Completed -
The scheduled maintenance has been completed.
Jun 2, 08:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 23:00 EDT
Scheduled -
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound SMS messages.
May 22, 12:09 EDT
Completed -
The scheduled maintenance has been completed.
Jun 1, 06:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 00:00 EDT
Scheduled -
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound SMS messages.
May 22, 12:05 EDT
Resolved -
This incident has been resolved.
May 30, 07:19 EDT
Investigating -
Teams are investigating an incident impacting outbound voice traffic on our legacy Global platform. These calls may fail to connect.
May 30, 06:00 EDT
Resolved -
This incident has been resolved.
May 29, 18:00 EDT
Update -
We continue to monitor for stability.
May 29, 08:32 EDT
Update -
We continue to monitor for stability.
May 28, 16:19 EDT
Monitoring -
Teams are observing expected messaging delivery. We are monitoring for stability.
May 28, 07:39 EDT
Update -
Teams remain engaged with the impacted industry vendor to bring about a resolution.
May 27, 20:54 EDT
Identified -
Bandwidth teams have identified an off-network incident impacting outbound SMS and MMS messages towards the Verizon Wireless network. These messages may not deliver as expected.
May 27, 13:55 EDT
Resolved -
For a brief period of of time, some inbound calls from the Fibernetics network were not reaching the Bandwidth network. Teams have resolved the incident and are observing expected inbound traffic. We consider this incident resolved.
May 28, 15:08 EDT
Completed -
The scheduled maintenance has been completed.
May 28, 09:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 23:01 EDT
Scheduled -
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound SMS messages.
May 22, 12:04 EDT
Completed -
The scheduled maintenance has been completed.
May 28, 03:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 23:00 EDT
Scheduled -
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free SMS messages may be encountered.
Apr 16, 14:27 EDT
Resolved -
Customers may have experienced inbound and outbound call failures when routing through our DFW Datacenter. This incident has been resolved after prolonged stability was observed.
May 26, 15:41 EDT
Resolved -
This incident has been resolved.
May 25, 01:43 EDT
Investigating -
Bandwidth teams are investigating an incident impacting outbound MMS Messages towards the AT&T network. These messages may not complete as expected. Teams are working to restore expected messaging deliverability.
May 25, 00:46 EDT