Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Bandwidth International Market Impairment - Australia
Incident Report for Bandwidth
Postmortem

Between 22:30 UTC on October 11 and 07:50 UTC on October 12, a portion of inbound calls through our Australia market were unable to be completed. Bandwidth has concluded its investigation of this issue and details can be found in the following Incident Report:

20241012 | BWI Voice Australia

Please note that this link will remain active for 30 days. To access the Incident Report after 30 days, a request for the report can be made through the Bandwidth support portal.

We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.

Posted Oct 13, 2024 - 16:26 EDT

Resolved
The BWI network in Australia experienced an incident causing inbound call failures.

Start Time: 22:30 GMT 10/11
Stop Time: 7:50 GMT 10/12
Posted Oct 11, 2024 - 18:30 EDT