Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
Incidents across areas
Group Messaging Incident
Postmortem
Between October 17 00:00 - October 19 14:00 UTC, Bandwidth delivered inbound MMS messages with multiple recipients to HTTP customers, however, the callbacks did not include all numbers in the group message. This prevented Bandwidth customers from seeing and replying to all message parties. Bandwidth has concluded its investigation of this issue and details can be found in the following Incident Report:
Please note that this link will remain active for 30 days. To access the Incident Report after 30 days, a request for the report can be made through the Bandwidth support portal.
We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.