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This incident is being resolved.","impact":"critical","timestamp":"Dec 12, 22:00 - Dec 13, 06:10 EST"},{"code":"hgg01h5wfvfg","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Dec 11, 21:01 - Dec 12, 15:00 EST"},{"code":"qmygr3jw1ylr","name":"Bandwidth Dashboard Incident","message":"After continued monitoring we have seen the Dashboard remain stable. 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Start Time: 12/06/2020 15:45 ET Stop Time: 12/08/2020 16:45 ET","impact":"critical","timestamp":"Dec 6, 15:45 - Dec 9, 07:44 EST"},{"code":"4y7qjb1r5qwx","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Dec 9, 02:00 - 06:00 EST"},{"code":"rtpry0s97mgj","name":"[Scheduled] DLS Maintenance - JFK Data Center","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Dec 8, 01:00 - 06:00 EST"},{"code":"n93fqyhr9v8h","name":"[Scheduled] Local Market Maintenance - 923 - Mansfield, OH","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Dec 8, 00:00 - 05:00 EST"},{"code":"6q5kqzdh3vv6","name":"[Scheduled] MMS Messaging Maintenance - DFW","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Dec 8, 00:00 - 03:00 EST"},{"code":"xwq9whypvmnv","name":"[Scheduled] DLS Maintenance - LAX Data Center","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Dec 7, 03:01 - 09:00 EST"},{"code":"xl3fk8m2633c","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Dec 7, 02:00 - 06:00 EST"},{"code":"fxp19dyyvzvx","name":"[Scheduled] SMS Messaging Maintenance - LAX","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Dec 7, 00:00 - 04:00 EST"},{"code":"9bqg2x91kqdr","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Dec 6, 00:02 - 05:01 EST"},{"code":"wgs4p1g0gjdh","name":"Bandwidth Local Market Impairment - 440 - Savannah, GA","message":"Final: Our carrier has completed all necessary repairs (fiber cut/equipment failure) and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 12/05/2020 12:19 ET Stop Time: 12/05/2020 1:00 ET","impact":"none","timestamp":"Dec 5, 01:19 - 05:08 EST"},{"code":"m7ggfn9572cq","name":"SMS outbound delays","message":"This incident has been resolved. SMS outbound are delivering normally.","impact":"minor","timestamp":"Dec 4, 20:04 - 23:09 EST"},{"code":"5f4p1s97xr7d","name":"EVS Dashboard","message":"This incident has been resolved. The EVS Portal and related APIs are performing correctly.","impact":"minor","timestamp":"Dec 4, 11:26 - 13:31 EST"},{"code":"h1b8t74q3qj5","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Dec 4, 00:00 - 07:00 EST"},{"code":"jrlnx4c69ch4","name":"[Scheduled] SMS Messaging Maintenance - DFW","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Dec 4, 00:00 - 04:00 EST"},{"code":"1wnzqcn0vypj","name":"[Scheduled] EVS (911) Dashboard Maintenance","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Dec 4, 00:00 - 03:00 EST"},{"code":"rvzkv8twlvd1","name":"[Scheduled] Messaging Maintenance (V2 SMS)","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Dec 4, 00:00 - 02:00 EST"},{"code":"g8w56rh3z015","name":"Toll Free SMS Outbound to T-Mobile handsets","message":"This incident has been resolved on our vendors end and messages are now delivering normally.","impact":"minor","timestamp":"Dec 3, 11:14 - 20:25 EST"},{"code":"hjshr68flzk0","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Dec 3, 02:00 - 06:00 EST"},{"code":"0fpd4xywjc9g","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Dec 3, 00:01 - 06:00 EST"},{"code":"kxnj7238jyyx","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Dec 2, 23:06 - Dec 3, 06:00 EST"},{"code":"10xrtyxdqbfl","name":"[Scheduled] MMS Messaging Maintenance - LAX","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Dec 3, 00:00 - 03:00 EST"},{"code":"z1g8clqlsqrr","name":"[Scheduled] Messaging Maintenance - Toll Free MMS/SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Dec 2, 23:06 - Dec 3, 02:01 EST"},{"code":"jyn2ddgq1461","name":"Bandwidth Local Market Impairment - 350 - Appleton, WI","message":"This incident has been resolved.","impact":"critical","timestamp":"Dec 2, 04:39 - 12:01 EST"},{"code":"tn6c4kx0ybkf","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Dec 2, 02:00 - 06:00 EST"},{"code":"7j3332wgfp3t","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Dec 2, 00:00 - 06:00 EST"},{"code":"2yy85nmj8x8v","name":"[Scheduled] Messaging Maintenance - Toll Free SMS/MMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Dec 1, 23:01 - Dec 2, 01:00 EST"},{"code":"hfbr1sy3hqml","name":"Bandwidth Local Market Impairment - 534 - Topeka, KS","message":"Final: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 12/01/2020 15:40 ET Stop Time: 12/01/2020 19:10 ET","impact":"major","timestamp":"Dec 1, 11:15 - 20:05 EST"},{"code":"4lgvhy93w91d","name":"[Scheduled] Local Market Maintenance - 522 - Springfield, MO","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Dec 1, 01:00 - 07:00 EST"}]},{"name":"November","year":2020,"starts_on":0,"days":30,"incidents":[{"code":"d6wfkjx90p5d","name":"Bandwidth Local Market Impairment - 668 - Tucson, AZ","message":"Market has remained stable, without any additional since 11/29 @ 3:10 PM ET. We are awaiting a formal RCA from the carrier.","impact":"critical","timestamp":"Nov 29, 15:09 - Nov 30, 20:17 EST"},{"code":"xsn985tyt08b","name":"Bandwidth Local Market Impairment Lata 724 (Chico,CA)","message":"This incident has been resolved.","impact":"critical","timestamp":"Nov 24, 12:35 - Nov 25, 13:01 EST"},{"code":"tsxcpgt9w5ln","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 25, 02:00 - 06:00 EST"},{"code":"w8y1yqkph9gw","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 24, 01:00 - 07:00 EST"},{"code":"z4v22lrmfym2","name":"Bandwidth Local Market Impairment LATA: 478 (Montgomery, AL","message":"Bandwidth network was affected by an outage on Saturday November 21st at 5:56PM. Customers may have experienced inbound calling issues within the affected area. Services were restored at 4:23AM on November 22nd. Start Time: 11/21 5:56PM Stop Time: 11/22 4:23AM","impact":"none","timestamp":"Nov 23, 08:01 - 08:01 EST"},{"code":"10pyjcnqpkrg","name":"Bandwidth Local Market Impairment - LATA - 526 (Bentonville, AR|Fayetteville, AR|Fort Smith, AR|Rogers, AR|Springdale, AR|Van Buren, AR)","message":"Final: Our carrier has completed all necessary repairs (fiber cut/equipment failure) and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 11/22/2020 03:30 ET Stop Time: 11/21/2020 04:44:46 AM ET","impact":"major","timestamp":"Nov 21, 05:52 - Nov 22, 06:36 EST"},{"code":"1lfctzztfzz1","name":"Bandwidth Local Market Impairment: - LATA: 342 (Marquette, MI)","message":"Final: Our carrier has completed all necessary repairs (fiber cut/equipment failure) and Bandwidth can confirm all services are restored. This incident is being resolved.","impact":"critical","timestamp":"Nov 20, 15:33 - 22:52 EST"},{"code":"5fnzcvqf21mf","name":"V2 Voice Recording and Transcription Delays","message":"We now consider this incident resolved.","impact":"minor","timestamp":"Nov 20, 12:23 - 16:17 EST"},{"code":"5d71tmqc5zhw","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 20, 00:00 - 07:00 EST"},{"code":"mj77trlm2j9v","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 20, 02:00 - 06:00 EST"},{"code":"dcfs7hhpw5bq","name":"[Scheduled] DLS Maintenance - JFK Data Center","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 20, 00:00 - 05:00 EST"},{"code":"g93gqkkbzhyj","name":"[Scheduled] Messaging Maintenance (V2 SMS)","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 20, 00:00 - 02:00 EST"},{"code":"77rtjzcqtd0k","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 19, 00:01 - 09:00 EST"},{"code":"dxl1ygn3jvzs","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 19, 02:00 - 06:00 EST"},{"code":"22xhblcm3q71","name":"[Scheduled] Messaging Maintenance - Toll Free SMS/MMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 19, 00:01 - 03:00 EST"},{"code":"7wtl90lmqjg5","name":"[Scheduled] MMS Messaging Maintenance - DFW","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 19, 00:00 - 03:00 EST"},{"code":"xqz0vvgydbvf","name":"[Scheduled] Edge Proxy Maintenance - DFW","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 19, 00:00 - 02:00 EST"},{"code":"3r172vdcpkg4","name":"[Scheduled] DLS Maintenance - DFW Data Center","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 18, 03:00 - 09:00 EST"},{"code":"pc4x4v1ql5qz","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 18, 00:01 - 09:00 EST"},{"code":"bg5cmrvj9wjc","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 18, 02:00 - 06:00 EST"},{"code":"lc4nm0116y93","name":"[Scheduled] DLS Maintenance - ATL Data Center","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 18, 00:00 - 06:00 EST"},{"code":"ypfcqlmx3jg0","name":"Concatenated Message Delivery","message":"Between 12:20pm-10:30pm EST, SMPP, V2, and V1 customers may have experienced failures with concatenated messages.","impact":"none","timestamp":"Nov 17, 22:30 - 22:30 EST"},{"code":"pvs36c0pgbmg","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 17, 00:00 - 06:00 EST"},{"code":"6wt4p3xn3v4r","name":"[Scheduled] MMS Messaging Maintenance - LAX","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 17, 00:00 - 03:00 EST"},{"code":"n3dscymcyyb9","name":"[Scheduled] Local Market Maintenance - 640 - Sioux Falls, SD","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 15, 01:00 - 06:02 EST"},{"code":"6hvbz5ql8rp9","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 15, 01:00 - 06:02 EST"},{"code":"j77v45mr5smt","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 13, 01:00 - 09:00 EST"},{"code":"k8yqbvktypcq","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 12, 00:00 - 07:00 EST"},{"code":"z6f7jlkvv2dl","name":"[Scheduled] Messaging Maintenance - SMS/MMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 12, 01:01 - 06:00 EST"},{"code":"0rwznt87nxj2","name":"[Scheduled] Messaging Maintenance - Toll Free MMS/SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 12, 00:00 - 03:00 EST"},{"code":"dm6s7mt7tbls","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 11, 00:00 - 06:30 EST"},{"code":"2v8jd0y9jg2y","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 11, 02:00 - 06:00 EST"},{"code":"7lyh2wmwr1jz","name":"[Scheduled] Messaging Maintenance - Toll Free SMS/MMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 11, 00:00 - 03:00 EST"},{"code":"w6y2d9yh872f","name":"Bandwidth Local Market Impairment - Multiple Markets","message":"Final: We are observing services restored and stable. Our carrier is hands off. This incident is being resolved. Start Time: 11/10 12:35:08 AM ET Stop Time: 11/10 02:25:12 AM ET","impact":"critical","timestamp":"Nov 10, 01:37 - 11:16 EST"},{"code":"k2sq0ystplq7","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 10, 00:01 - 06:00 EST"},{"code":"g1xqf9319y79","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 10, 01:02 - 06:00 EST"},{"code":"zrx3gp500hvl","name":"[Scheduled] SMS Messaging Maintenance - DFW & LAX","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 10, 00:00 - 05:00 EST"},{"code":"xb49bg49hjtt","name":"Support Ticket, Emails, and Notifications Delayed","message":"Bandwidth has confirmed this incident has been resolved. We will continue to monitor to ensure our network remains stable.","impact":"none","timestamp":"Nov 9, 12:20 - 13:58 EST"},{"code":"vcd1p1jzdpqc","name":"Dashboard Inaccessible","message":"Our Bandwidth Dashboard was possibly inaccessible from 12:05 PM to 12:06 PM. This incident has been resolved. We will continue to monitor to ensure our network remains stable.","impact":"none","timestamp":"Nov 9, 12:54 - 12:54 EST"},{"code":"s9ylx7gww4mk","name":"User function Issue","message":"Bandwidth has seen User Management now functioning and this incident has been resolved. We will continue to monitor to ensure our network remains stable.","impact":"none","timestamp":"Nov 9, 09:29 - 11:06 EST"},{"code":"wl3mvjw0vmt2","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 9, 01:00 - 07:00 EST"},{"code":"ncn7h2ch7rmn","name":"[Scheduled] Messaging Maintenance - MMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 9, 02:00 - 06:00 EST"},{"code":"b2k47487x9jp","name":"[Scheduled] Messaging Maintenance - MMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 8, 01:00 - 06:03 EST"},{"code":"dsh39vhmqplv","name":"[Scheduled] Network Maintenance - RDU Data Center","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 8, 00:00 - 06:00 EST"},{"code":"p470b0f0vnmv","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 6, 01:00 - 09:00 EST"},{"code":"mlbwn5hwmqtt","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 6, 01:00 - 06:00 EST"},{"code":"ks8czyyzdt2x","name":"[Scheduled] Messaging Maintenance (V2 SMS)","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 6, 00:02 - 02:00 EST"},{"code":"nsn280jh3v45","name":"A2P Locations New Number Order Incident","message":"Bandwidth Teams have resolved the incident impacting A2P Locations and New Number Ordering.","impact":"minor","timestamp":"Nov 5, 11:34 - 12:30 EST"},{"code":"hrk0xkpvyx4h","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 4, 23:02 - Nov 5, 07:00 EST"},{"code":"ytnznkpb7rhh","name":"[Scheduled] Messaging Maintenance - Toll Free SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 5, 00:00 - 06:00 EST"},{"code":"s1b3k47nbjlc","name":"[Scheduled] Messaging Maintenance - Toll Free MMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 5, 00:00 - 03:00 EST"},{"code":"d08m7l7mtpkw","name":"[Scheduled] Canadian Voice Maintenance","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 3, 22:00 - Nov 4, 08:00 EST"},{"code":"lcnxqs9s8hrw","name":"[Scheduled] Local Market Maintenance - 626 - St. Cloud, MN","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 4, 01:00 - 07:00 EST"},{"code":"1vlk60f375rb","name":"[Scheduled] DLS Maintenance - LAX Data Center","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 3, 21:00 - Nov 4, 02:01 EST"},{"code":"77qjgkrfzv05","name":"[Scheduled] Canadian Voice Maintenance","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 2, 22:00 - Nov 3, 08:00 EST"},{"code":"mt6d6r93npbt","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 3, 00:00 - 07:00 EST"},{"code":"vq2vyv0xfzr1","name":"[Scheduled] Messaging Maintenance - Toll Free SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 3, 01:30 - 03:30 EST"},{"code":"s8pt8bx43nfj","name":"5xx errors for messaging V2 outbound, SMS and MMS","message":"From 1347-1400 EST today, customers may have seen an increase in 5xx errors for messaging V2 outbound, SMS and MMS.","impact":"none","timestamp":"Nov 2, 17:19 - 17:19 EST"},{"code":"yzb7pr4z9560","name":"[Scheduled] Canadian Voice Maintenance","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 2, 00:01 - 08:00 EST"},{"code":"sx2rc7nw6wpv","name":"[Scheduled] Emergency Infrastructure Maintenance - LAX Data Center","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 2, 00:01 - 00:30 EST"},{"code":"jj36khy01tls","name":"[Scheduled] Canadian Voice Maintenance","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 1, 00:00 - 07:00 EST"}]}],"show_component_filter":true,"show_uptime_calendar":true,"component_filter":null,"start_time":"2020-11-01T00:00:00-04:00","end_time":"2021-01-31T23:59:59-05:00"}

Incident History