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Lincoln, NE","created_at":"2016-12-13T17:58:40.140-05:00","updated_at":"2019-03-14T05:00:14.970-04:00","position":154,"description":null,"showcase":false,"id":"j3x6ksvwyb86","group_id":"3vwq0hlnybv8","page_id":"nlrgjx1zrcyr","group":false,"only_show_if_degraded":false},{"status":"operational","name":"973 - Palm Springs, CA","created_at":"2016-12-13T17:58:59.336-05:00","updated_at":"2019-04-03T04:24:22.398-04:00","position":155,"description":null,"showcase":false,"id":"vvz42vn5k7rh","group_id":"3vwq0hlnybv8","page_id":"nlrgjx1zrcyr","group":false,"only_show_if_degraded":false},{"status":"operational","name":"974 - Rochester, NY","created_at":"2016-12-13T17:59:14.735-05:00","updated_at":"2019-04-24T06:00:23.587-04:00","position":156,"description":null,"showcase":false,"id":"llgntrky8t97","group_id":"3vwq0hlnybv8","page_id":"nlrgjx1zrcyr","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Support","created_at":"2018-06-12T13:11:10.220-04:00","updated_at":"2018-06-12T13:11:10.220-04:00","position":10,"description":null,"showcase":false,"id":"ck9qh63t5lyw","group_id":null,"page_id":"nlrgjx1zrcyr","group":true,"only_show_if_degraded":false,"components":["kb5627trm91j","ghtz0xbnzspd","dx5v997bs3qw"]},{"status":"operational","name":"Phone Support","created_at":"2018-06-12T13:09:19.010-04:00","updated_at":"2018-06-12T13:11:10.226-04:00","position":1,"description":null,"showcase":false,"id":"kb5627trm91j","group_id":"ck9qh63t5lyw","page_id":"nlrgjx1zrcyr","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Ticketing Support","created_at":"2018-06-12T13:11:48.917-04:00","updated_at":"2018-06-12T13:11:48.917-04:00","position":2,"description":null,"showcase":false,"id":"ghtz0xbnzspd","group_id":"ck9qh63t5lyw","page_id":"nlrgjx1zrcyr","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Help Center","created_at":"2018-06-12T13:12:13.108-04:00","updated_at":"2018-06-12T13:12:13.108-04:00","position":3,"description":null,"showcase":false,"id":"dx5v997bs3qw","group_id":"ck9qh63t5lyw","page_id":"nlrgjx1zrcyr","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Portals","created_at":"2018-11-07T16:12:16.717-05:00","updated_at":"2018-11-07T16:12:16.717-05:00","position":11,"description":null,"showcase":false,"id":"vd0g141qqqbb","group_id":null,"page_id":"nlrgjx1zrcyr","group":true,"only_show_if_degraded":false,"components":["ylpg4rnz5ptd","47sbfsbj3cq1","9r3vl7kn3xfm"]},{"status":"operational","name":"Bandwidth Dashboard","created_at":"2018-11-07T16:12:16.728-05:00","updated_at":"2019-04-16T09:56:55.844-04:00","position":1,"description":null,"showcase":false,"id":"ylpg4rnz5ptd","group_id":"vd0g141qqqbb","page_id":"nlrgjx1zrcyr","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Application Platform Dashboard","created_at":"2018-11-07T16:12:35.549-05:00","updated_at":"2019-04-01T06:00:27.835-04:00","position":2,"description":null,"showcase":false,"id":"47sbfsbj3cq1","group_id":"vd0g141qqqbb","page_id":"nlrgjx1zrcyr","group":false,"only_show_if_degraded":false},{"status":"operational","name":"9-1-1 Dashboard","created_at":"2018-11-07T16:12:53.597-05:00","updated_at":"2018-11-07T16:12:53.597-05:00","position":3,"description":null,"showcase":false,"id":"9r3vl7kn3xfm","group_id":"vd0g141qqqbb","page_id":"nlrgjx1zrcyr","group":false,"only_show_if_degraded":false}],"months":[{"name":"April","year":2019,"starts_on":1,"days":30,"incidents":[{"code":"bmbzp8nv20zf","name":"Bandwidth Local Market Impairment - 923 - Mansfield, OH","message":"Our carrier technician has arrived on site.","impact":"major","timestamp":"Apr 25, 20:23 EDT"},{"code":"wbmf1ldjpn3j","name":"Bandwidth Local Market Impairment - LATA 338 - Bloomington, IN","message":"Update: Our carrier is continuing to isolate the cause of this incident.","impact":"major","timestamp":"Apr 25, 13:19 EDT"},{"code":"8tjw40gct90t","name":"[Scheduled] Toll Free Messaging Maintenance","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 24, 22:00 - Apr 25, 06:00 EDT"},{"code":"gzt78wvzflzn","name":"[Scheduled] Local Market Maintenance - 250 - Lynchburg, VA","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 25, 00:00 - 05:00 EDT"},{"code":"tddj2xzfrgzp","name":"[Scheduled] Messaging Maintenance - Toll Free SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 25, 01:00 - 03:00 EDT"},{"code":"ytvm826p9xjt","name":"[Scheduled] Messaging Maintenance - MMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 24, 02:01 - 06:00 EDT"},{"code":"5pwh1rsdxg3c","name":"[Scheduled] Toll Free Messaging Maintenance","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 23, 22:00 - Apr 24, 06:00 EDT"},{"code":"qg3wkwvxfkb5","name":"[Scheduled] URGENT Network Maintenance - JFK Data Center","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 24, 00:00 - 06:00 EDT"},{"code":"nrc1vrx1m0ds","name":"[Scheduled] Local Market Maintenance - 250 - Lynchburg, VA","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 24, 00:00 - 05:00 EDT"},{"code":"sjh5slytdgy5","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 24, 02:01 - 03:00 EDT"},{"code":"vqv1ngqz6zw8","name":"Bandwidth Local Market Impairment - 120 - Portland, ME","message":"Final: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 04/22/2019 - 10:01 AM ET Stop Time: 04/23/2019 - 6:29 AM ET","impact":"critical","timestamp":"Apr 22, 10:33 - Apr 23, 10:46 EDT"},{"code":"j2crgcd3ntrk","name":"Bandwidth Local Market Impairment - 556 - Waco, TX","message":"Final: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 04/22/2019 01:35 ET Stop Time: 04/22/2019 10:10 ET","impact":"critical","timestamp":"Apr 22, 02:40 - Apr 23, 05:47 EDT"},{"code":"35zdm1b1545b","name":"Bandwidth Local Market Impairment - 562 - Beaumont, TX","message":"Final: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 04/22/2019 01:15 AM ET Stop Time: 04/22/2019 08:25 AM ET","impact":"critical","timestamp":"Apr 22, 02:15 - 23:48 EDT"},{"code":"h9mr9qlpz2t0","name":"Bandwidth Local Market Impairment - LATA 540 - El Paso, TX","message":"Final: Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 4/19/19 20:19 Stop Time: 4/21/19 11:39","impact":"critical","timestamp":"Apr 19, 20:19 - Apr 21, 11:40 EDT"},{"code":"x5tn8bgq3js2","name":"Bandwidth Local Market Impairment - 250 - Lynchburg, VA","message":"Final: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 04/20/2019 06:14 ET Stop Time: 04/20/2019 10:56 ET","impact":"critical","timestamp":"Apr 20, 18:19 - Apr 21, 05:31 EDT"},{"code":"4pkffygjplhq","name":"Bandwidth Local Market Impairment - LATA: 740 (San Luis Obispo, CA)","message":"Final: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 8:25 AM EST Stop Time: 9:40 AM EST","impact":"critical","timestamp":"Apr 20, 08:58 - 15:34 EDT"},{"code":"lzfdttvyg3sz","name":"Bandwidth Local Market Impairment - LATA: 546 (Amarillo, TX)","message":"Bandwidth can confirm services are stable. This incident is being resolved. Start Time: 4/18/2019 4:41:00 AM GMT Stop Time: 4/18/2019 2:52:00 PM GMT","impact":"critical","timestamp":"Apr 18, 01:45 - Apr 19, 12:34 EDT"},{"code":"7n1j7kc7cf8g","name":"Bandwidth Local Market Impairment - LATA 368 - Peoria, IL","message":"Service has remained stable and uninterrupted since 07:00 GMT. We are continuing to pursue an RFO with the carrier, but at this time the incident is resolved.","impact":"critical","timestamp":"Apr 17, 02:01 - 09:49 EDT"},{"code":"xrjhyshskdzy","name":"Bandwidth Dashboard","message":"Bandwidth has seen further stabilization of the Bandwidth Dashboard and API's. We now consider this incident resolved","impact":"none","timestamp":"Apr 16, 09:48 - 11:14 EDT"},{"code":"s21c6cdbd165","name":"Bandwidth Local Market Impairment - 244 - Roanoke, VA","message":"Final: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 04/12/2019 15:21 GMT (11:21 EDT) Stop Time: 04/13/2019 15:17 GMT (11:17 EDT)","impact":"none","timestamp":"Apr 12, 11:33 - Apr 13, 12:04 EDT"},{"code":"n2398bsc87jt","name":"[Scheduled] Messaging Maintenance - Toll Free SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 11, 01:00 - 01:30 EDT"},{"code":"ctnr4rdqchqg","name":"Bandwidth Local Market Impairment - LATA: 338 - Bloomington, IN","message":"Final: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 04/09/2019 01:57 ET Stop Time: 04/09/2019 04:43 ET","impact":"critical","timestamp":"Apr 9, 03:00 - 06:32 EDT"},{"code":"wrksdqsck4ng","name":"[Scheduled] Messaging Maintenance - Toll Free SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 9, 01:57 - 01:58 EDT"},{"code":"vl0gfnhx175r","name":"Delays in processing On-Net Port Requests","message":"Bandwidth has seen further stabilization with On-Net Port Requests processing in real time and we now consider this incident resolved.","impact":"major","timestamp":"Apr 7, 19:12 - 21:48 EDT"},{"code":"m4bxyfy1c1m8","name":"[Scheduled] Messaging Maintenance - Toll Free SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 7, 01:01 - 03:00 EDT"},{"code":"64dfn044wz4w","name":"Bandwidth Local Market Impairment - Halifax, NS","message":"Final: Our upstream provider has corrected the underlying issue and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 11:24 AM ET Stop Time: 12:29 PM ET","impact":"minor","timestamp":"Apr 4, 11:24 - 14:36 EDT"},{"code":"l25c0j9fhz2c","name":"[Scheduled] Messaging Maintenance - SMS/MMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 4, 02:00 - 06:00 EDT"},{"code":"jjgstmlp8jf4","name":"[Scheduled] Messaging Maintenance - Toll Free SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 4, 01:00 - 01:30 EDT"},{"code":"xq6gkljk9bww","name":"[Scheduled] URGENT Network Maintenance - LAX Data Center","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 3, 00:00 - 04:24 EDT"},{"code":"9x0zqcbtpgtx","name":"[Scheduled] Voice Maintenance - DFW Data Center","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 3, 00:00 - 03:00 EDT"},{"code":"1f5j7c1n7v4g","name":"[Scheduled] EVS Maintenance - DFW Data Center","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 3, 00:00 - 02:00 EDT"},{"code":"3dymygv49qnz","name":"[Scheduled] Messaging Maintenance - SMS/MMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 2, 02:00 - 06:00 EDT"},{"code":"zpbrs8xdfzw3","name":"[Scheduled] Messaging Maintenance - Toll Free SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 2, 01:01 - 03:00 EDT"},{"code":"vwcb84kx1l84","name":"[Scheduled] Application Platform Maintenance","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 1, 05:00 - 06:00 EDT"}]},{"name":"March","year":2019,"starts_on":5,"days":31,"incidents":[{"code":"p41sx086g0xn","name":"[Scheduled] SMS Messaging Maintenance","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 29, 00:00 - 01:00 EDT"},{"code":"pxp23gl62bcn","name":"Bandwidth Local Market Impairment - LATA 244 - Roanoke, VA","message":"Final: The outage was due to a carrier maintenance. We have received word that their maintenance has completed. Start Time: 3/28/2019 1:15 am ET Stop Time: 3/28/2019 6:12 am ET","impact":"critical","timestamp":"Mar 28, 01:15 - 06:16 EDT"},{"code":"tfj52w17t8tp","name":"[Scheduled] EVS Maintenance - DFW Data Center","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 28, 00:00 - 02:45 EDT"},{"code":"cd6kvhtzlj4d","name":"Application Platform: Number Management","message":"Bandwidth’s Application Platform experienced an incident affecting number management. At this time, number management for the Application Platform has normalized and we consider this incident resolved.","impact":"none","timestamp":"Mar 26, 22:33 - 22:33 EDT"},{"code":"xw4wg6t5f3j3","name":"[Scheduled] Messaging Maintenance - SMS/MMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 22, 21:00 - Mar 23, 02:00 EDT"},{"code":"zpyhg2hd55sj","name":"[Scheduled] Messaging Maintenance - Toll Free SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 22, 01:00 - 03:00 EDT"},{"code":"hq5ln565k9lj","name":"[Scheduled] Messaging Maintenance - Toll Free SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 20, 23:00 - Mar 21, 03:00 EDT"},{"code":"2m5fgt9wf0ld","name":"[Scheduled] Messaging Maintenance - Toll Free SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 21, 01:00 - 03:00 EDT"},{"code":"09bldg6qdtll","name":"Bandwidth Local Market Impairment - 244 - Roanoke, VA","message":"Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time - 03/18/19, 12:14 PM Eastern Stop Time - 03/19/19, 12:24 AM Eastern","impact":"major","timestamp":"Mar 18, 12:18 - Mar 19, 07:23 EDT"},{"code":"2lmmkkvjztyn","name":"[Scheduled] URGENT EVS Portal Maintenance","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 19, 00:00 - 06:01 EDT"},{"code":"8hqzh2cf2fxn","name":"Bandwidth Local Market Impairment - LATA: 562 (Beaumont, TX)","message":"Final: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 03/18/2019 15:34 ET Stop Time: 03/18/2019 22:10 ET","impact":"critical","timestamp":"Mar 18, 16:30 - 22:41 EDT"},{"code":"cv8lzczf2mmn","name":"Issue with Bandwidth short code.","message":"Bandwidth has identified and fixed the impairment affecting the sending and delivery of short code messages and considers this incident resolved.","impact":"major","timestamp":"Mar 17, 19:09 - 21:43 EDT"},{"code":"5yg2w2jq5jff","name":"[Scheduled] Messaging Maintenance - Toll Free SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 16, 23:00 - Mar 17, 07:00 EDT"},{"code":"zqb31v2h9yb8","name":"[Scheduled] Network Maintenance - ATL Data Center","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 16, 00:00 - 04:49 EDT"},{"code":"3cwxjjyvt1yc","name":"Short Code Messaging","message":"We have seen short code messages continue to process as expected. We now consider this incident resolved.","impact":"none","timestamp":"Mar 14, 17:30 - 18:22 EDT"},{"code":"0jmyd8xczmmv","name":"[Scheduled] Network Maintenance - DFW Data Center","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 14, 00:00 - 05:18 EDT"},{"code":"vgn9fqfffl39","name":"[Scheduled] Toll Free Messaging Maintenance","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 14, 01:00 - 03:00 EDT"},{"code":"1qn62748m4br","name":"DFW: Inbound Calls","message":"After continued monitoring, We consider this incident resolved as traffic is processing as expected.","impact":"major","timestamp":"Mar 13, 09:48 - 13:04 EDT"},{"code":"kylryyknnbn3","name":"Bandwidth Local Market Impairment - LATA 244 - Roanoke VA","message":"Our carrier has repaired the fiber cut and Bandwidth can confirm that all services are restored. Start 03/12/2019 01:10 PM ET Stop 03/13/2019 06:00 AM ET","impact":"critical","timestamp":"Mar 12, 13:10 - Mar 13, 06:06 EDT"},{"code":"27q9w2zt087d","name":"Bandwidth Local Market Impairment - LATA: 338 - Bloomington, IN","message":"Final: Our carrier has repaired the fiber cut and Bandwidth can confirm that all services are restored. Start Time: 3/11/19 20:21 EDT Stop Time: 3/12/19 18:45 EDT","impact":"critical","timestamp":"Mar 11, 20:21 - Mar 12, 18:46 EDT"},{"code":"0x3sqjq05j00","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 12, 01:00 - 05:00 EDT"},{"code":"8220zkx6bzym","name":"[Scheduled] URGENT SMS Messaging Maintenance","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 8, 00:00 - 03:01 EST"},{"code":"pzyq6j6cykjk","name":"Bandwidth V2 Messaging API CallBacks","message":"Bandwidth experienced an incident involving V2 Messaging where the ability to manage V2 Messaging Callbacks was impacted. The incident has been resolved.","impact":"none","timestamp":"Mar 7, 08:00 - 08:00 EST"},{"code":"cnkk2drmxj5n","name":"[Scheduled] Toll Free Messaging Maintenance","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 7, 01:00 - 03:00 EST"},{"code":"gs1x4h7gd3zk","name":"[Scheduled] SMS Messaging Maintenance - DFW","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 5, 00:00 - 02:00 EST"},{"code":"s8g4mpgxgdsm","name":"[Scheduled] Network Maintenance - DFW Data Center","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 2, 00:01 - 04:46 EST"},{"code":"zysm5280xzfx","name":"Landing page issue on app.bandwidth.com","message":"Bandwidth has seen the issue on Application Platform Dashboard resolve and we now consider this incident closed.","impact":"minor","timestamp":"Mar 1, 10:47 - 11:27 EST"},{"code":"d03250dsscx8","name":"[Scheduled] Session Border Controller (SBC) Maintenance - DFW","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 1, 00:00 - 01:00 EST"}]},{"name":"February","year":2019,"starts_on":5,"days":28,"incidents":[{"code":"ryd1vvffcy8y","name":"Bandwidth Local Market Impairment - 338 - Bloomington IN","message":"This incident has been resolved by our carrier. They reported having a power outage in their network and have made appropriate repairs. Service has been restored to your region. Start 02/28/2019 07:44 ET Stop 02/28/2019 22:30 ET","impact":"critical","timestamp":"Feb 28, 07:45 - 22:31 EST"},{"code":"wpwxzyr1ttl5","name":"[Scheduled] Toll Free Messaging Maintenance","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 28, 01:00 - 03:00 EST"},{"code":"lb88kzrz89wr","name":"Bandwidth Local Market Impairment - 620 (Rochester, MN), 626 (St Cloud, MN), 636 (Brainerd, MN), 650 (Billings, MT)","message":"Final: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 7:00 AM Eastern Stop Time: 8:08 AM Eastern","impact":"critical","timestamp":"Feb 27, 06:59 - 10:39 EST"},{"code":"770x3zhph5l1","name":"Voice & Messaging incident in our LAX Data Center.","message":"Bandwidth has seen continued stabilization with the voice impairment on Bandwidth 9 in LAX stabilize and we now consider this resolved.","impact":"major","timestamp":"Feb 26, 14:49 - 17:16 EST"},{"code":"dc43b3wpdytl","name":"Bandwidth Local Market Impairment - 338 - Bloomington, IN","message":"Final: DS3 was down due to fiber maintenance. Start Time: 01:31 AM Eastern on 2/26/2019 Stop Time: 05:30 AM Eastern on 2/26/2019","impact":"critical","timestamp":"Feb 26, 02:31 - 09:51 EST"},{"code":"cj708msz6hdv","name":"Bandwidth Local Market Impairment - LATA 368 - Peoria, IL","message":"Final: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 4:35 PM Eastern on 02/25/2019 Stop Time: 5:45 PM Eastern on 02/25/2019","impact":"critical","timestamp":"Feb 25, 16:47 - Feb 26, 08:32 EST"},{"code":"86t5ks3qgfj9","name":"Bandwidth Local Market Impairment - 634 - Davenport IA","message":"Final: Our carrier has completed all necessary fiber cut repairs and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 02/24/2019 13:28 ET Stop Time: 02/25/2019 00:29 ET","impact":"major","timestamp":"Feb 24, 13:40 - Feb 25, 23:57 EST"},{"code":"rdf1m417bm99","name":"Bandwidth Local Market Impairment - 923 - Mansfield, OH","message":"Final: Our carrier has confirmed that repairs are complete and they are now hands-off. Bandwidth has confirmed that all services are restored. Start Time: FEB 25, 2019 03:23 ET Stop Time: FEB 25, 2019 15:31 ET","impact":"critical","timestamp":"Feb 25, 03:23 - 15:32 EST"},{"code":"fy1m9vtmw1p4","name":"Bandwidth Local Market Impairment - 368 - Peoria, IL","message":"Final: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 02/22/2019 17:11 ET Stop Time: 02/23/2019 17:25 ET","impact":"critical","timestamp":"Feb 22, 11:39 - Feb 24, 00:06 EST"},{"code":"v95nvljmbmmv","name":"DFW Inbound Impairment","message":"Bandwidth has seen continued stabilization of inbound calling to the DFW datacenter. We now consider this incident resolved.","impact":"none","timestamp":"Feb 23, 09:45 - 10:32 EST"},{"code":"sn1ksp02xlw6","name":"Bandwidth Local Market Impairment - 224 - Newark, NJ","message":"Final: Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 9:53 AM Eastern Stop Time: 11:36 AM Eastern","impact":"critical","timestamp":"Feb 22, 10:59 - 13:12 EST"},{"code":"spn87x7ky7zk","name":"[Scheduled] Network Maintenance - ATL Data Center","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 21, 00:00 - 04:41 EST"},{"code":"jg6qnct8pycv","name":"[Scheduled] SMS Messaging Maintenance","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 19, 02:00 - 06:00 EST"},{"code":"zy2rvsth0776","name":"[Scheduled] SMS Messaging Maintenance - LAX","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 19, 00:00 - 02:00 EST"},{"code":"60w149bxsgtf","name":"Python SDK issue in the Application Platform","message":"Bandwidth has the Application Platform fully stabilize and we now consider this issue resolved.","impact":"major","timestamp":"Feb 15, 14:36 - 17:55 EST"},{"code":"7jh1ckxv7z1v","name":"Inbound/Outbound issues on the Application Platform","message":"Bandwidth has seen continued stabilization of inbound and outbound calling on the application platform. We now consider this incident resolved.","impact":"major","timestamp":"Feb 14, 21:12 - 22:15 EST"},{"code":"d94ygg6vfr6k","name":"[Scheduled] 911 Network Maintenance - DFW","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 14, 00:00 - 06:00 EST"},{"code":"nctp6hr9msny","name":"[Scheduled] EMERGENCY Voice Proxy Maintenance - DFW","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 13, 20:00 - Feb 14, 00:00 EST"},{"code":"q0jyd7bwwgfh","name":"TF SMS Inbound and Outbound incident","message":"Bandwidth has seen the issue with TF SMS Inbound and Outbound continue to stabilize and we now consider this incident resolved.","impact":"major","timestamp":"Feb 13, 12:48 - 15:41 EST"},{"code":"8cwm4s7000sy","name":"[Scheduled] EMERGENCY Voice Proxy Maintenance - JFK","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 12, 20:00 - Feb 13, 00:01 EST"},{"code":"87w5vjf045q2","name":"Bandwidth Local Market Impairment - 634 - Davenport, IA/Bettendorf IA","message":"Final: Our carrier has completed their fiber maintenance and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time:02/12/2019 00:14 ET Stop Time: 02/12/2019 03:10 ET","impact":"critical","timestamp":"Feb 12, 01:17 - 06:07 EST"},{"code":"3j8t7l61gj9p","name":"[Scheduled] SMS Messaging Maintenance","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 12, 02:00 - 06:00 EST"},{"code":"rpbs62cqrmv0","name":"[Scheduled] 911 Network Maintenance - ATL","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 12, 00:00 - 06:00 EST"},{"code":"httdr8s2h45y","name":"[Scheduled] EMERGENCY Voice Proxy Maintenance - JFK/LAX","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 11, 20:00 - Feb 12, 00:00 EST"},{"code":"6wjgzkvk0vv8","name":"[Scheduled] Toll Free Messaging Maintenance","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 11, 03:01 - 06:00 EST"},{"code":"2k6sfbkt7w2x","name":"Bandwidth Dashboard Issue","message":"Bandwidth experienced a brief issue with the Phone Numbers Dashboard. The Dashboard is fully functional at this time and we consider this issue resolved.","impact":"none","timestamp":"Feb 8, 15:20 - 16:06 EST"},{"code":"v7t49cyxykyg","name":"Bandwidth Dashboard Incident","message":"Bandwidth observed a brief impairment with the Bandwidth Dashboard. For approximately 15 minutes API calls were queued, and process within the user interface timed out. Bandwidth engineering teams worked quickly to restore services and we continue to see portal stability.","impact":"none","timestamp":"Feb 8, 00:33 - 00:33 EST"},{"code":"m254stbt0snr","name":"V2 Platform: Outbound MMS","message":"Bandwidth has seen the impairment with outbound MMS on our V2 platform stabilize and we now consider this incident resolved.","impact":"major","timestamp":"Feb 7, 07:10 - 07:59 EST"},{"code":"yk0j1blnhwxw","name":"[Scheduled] SMS Messaging Maintenance - DFW","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 7, 00:00 - 02:00 EST"},{"code":"0h42m3jbkg7n","name":"Multiple Bandwidth Local Markets Impairment","message":"Final: Our carrier has completed all necessary repairs (fiber cut/equipment failure) and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 13:01:53.000 GMT Stop Time: 18:30:00 GMT","impact":"critical","timestamp":"Feb 6, 08:15 - 17:06 EST"},{"code":"vyy37xl6q0m3","name":"[Scheduled] SMS Messaging Maintenance - LAX","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 5, 00:00 - 02:00 EST"},{"code":"ggjhlpf7dhb6","name":"Bandwidth Local Market Impairment - 334 - Fort Wayne, IN","message":"Final: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 1/30/2019 4:21:43 AM Eastern Time Stop Time: 2/01/2019 8:43:00 AM Eastern Time","impact":"critical","timestamp":"Jan 30, 04:07 - Feb 1, 11:14 EST"},{"code":"xwwfl1qk4gw5","name":"[Scheduled] Bandwidth Dashboard Maintenance","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 1, 00:00 - 06:00 EST"}]}],"show_component_filter":true,"show_uptime_calendar":true,"component_filter":null,"start_time":"2019-02-01T00:00:00-05:00","end_time":"2019-04-30T23:59:59-04:00"}

Status

All Systems Operational

Status

Under Maintenance

Status

Degraded Performance

Status

Partial Outage

Status

Major Outage

Incident History