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been completed.","impact":"maintenance","timestamp":"Aug 13, 01:01 - 07:00 EDT"},{"code":"s6qvhmlm008n","name":"[Scheduled] Local Market Maintenance - 344 - Saginaw, MI","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug 13, 00:00 - 06:00 EDT"},{"code":"kn9hp085vpcv","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug 12, 23:00 - Aug 13, 06:00 EDT"},{"code":"srhlp3ycjlhy","name":"Pay.Bandwidth Site Incident","message":"Bandwidth has been notified by our payment processing vendor that this incident is resolved. Bandwidth Billing Teams confirm payments are processing as expected. We consider this incident resolved.","impact":"minor","timestamp":"Aug 10, 11:01 - Aug 12, 13:42 EDT"},{"code":"x17nw7lqw2h8","name":"[Scheduled] Local Market Maintenance - 344 - Saginaw, MI","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug 12, 00:01 - 07:00 EDT"},{"code":"6w566c7pyg8m","name":"[Scheduled] Messaging Maintenance","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug 12, 05:00 - 07:00 EDT"},{"code":"dmxyx4y300p9","name":"[Scheduled] Local Market Maintenance - 344 - Saginaw, MI","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug 12, 00:00 - 07:00 EDT"},{"code":"jnvw80fbjvbs","name":"SMPP Incident to DFW","message":"From 9:28 pm-11:20 pm ET, SMPP messages may have received failures through our DFW datacenter.","impact":"none","timestamp":"Aug 11, 21:30 - 21:30 EDT"},{"code":"mjg48nm6lmhm","name":"Bandwidth Local Market Impairment- 635- Cedar Rapids, IA","message":"Final: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 8/11/2020 14:45 ET Stop Time: 8/11/2020 21:35 ET","impact":"critical","timestamp":"Aug 11, 10:59 - 20:34 EDT"},{"code":"jm77rq3jkr83","name":"[Scheduled] Local Market Maintenance - 923 - Mansfield, OH","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug 10, 22:00 - Aug 11, 06:00 EDT"},{"code":"rqt8c2k71mzb","name":"[Scheduled] Local Market Maintenance - 636 - Fargo, ND","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug 11, 02:00 - 06:00 EDT"},{"code":"xfygy0t6k930","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug 11, 01:01 - 05:00 EDT"},{"code":"mjyvw9jgqv7g","name":"[Scheduled] SMS Messaging Maintenance - DFW & LAX","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug 11, 00:00 - 04:00 EDT"},{"code":"wm5f197hk40s","name":"V2 SMS Delays","message":"Bandwidth has seen outbound messages process without delay. We now consider this incident resolved.","impact":"minor","timestamp":"Aug 10, 21:58 - 23:20 EDT"},{"code":"37tysv8mql23","name":"Outbound V2 Voice Failures","message":"Between 08:07 PM - 08:22 PM ET and 08:26 PM - 08:36 PM ET, a small subset of V2 voice customers may have experienced outbound voice call failures in DFW.","impact":"none","timestamp":"Aug 10, 20:00 - 20:00 EDT"},{"code":"qf0pll63h2zk","name":"Possible Inbound CNAM Issues","message":"Some customers may have experienced inbound CNAM lookup failures between 08:07 PM - 08:22 PM ET and 08:26 PM - 08:36 PM ET. All systems have restored and are stable.","impact":"none","timestamp":"Aug 10, 20:00 - 20:00 EDT"},{"code":"2vjlgt99df49","name":"Bandwidth Local Market Impairment - LATA 540 - El Paso, TX","message":"This incident has been resolved.","impact":"critical","timestamp":"Aug 9, 10:03 - Aug 10, 09:06 EDT"},{"code":"cp1yt50gnyx4","name":"[Scheduled] Messaging Maintenance - Toll Free SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug 10, 01:00 - 07:00 EDT"},{"code":"ds870bh817d2","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug 10, 01:00 - 07:00 EDT"},{"code":"5j9thysrz30v","name":"Bandwidth Dashboard Portal and API Incident","message":"For a brief period of time between 04:37 and 04:40 eastern, the Bandwidth Portal and APIs may have been unresponsive to requests and inflight requests may have timed out. All services have been restored and functioning as expected.","impact":"none","timestamp":"Aug 10, 04:30 - 04:30 EDT"},{"code":"w99kx9ybmph7","name":"[Scheduled] Messaging Maintenance - SMS/MMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug 7, 00:00 - 07:00 EDT"},{"code":"sc7xcvtp2y6q","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug 7, 02:00 - 07:00 EDT"},{"code":"5lcp4jp7fzjc","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug 7, 01:00 - 07:00 EDT"},{"code":"dln82t02pwyn","name":"[Scheduled] Messaging Maintenance - SMS/MMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug 6, 00:04 - 07:00 EDT"},{"code":"8y2n9kx5csw1","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug 6, 01:01 - 07:00 EDT"},{"code":"1bzth5j7gnpt","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug 6, 01:00 - 07:00 EDT"},{"code":"y7mc2s1kcjk5","name":"[Scheduled] Local Market Maintenance - 640 - Sioux Falls, SD","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug 6, 00:01 - 05:00 EDT"},{"code":"7kgbdmw2y0ss","name":"Possible Outbound Call failures","message":"Bandwidth identified an issue that may have affected outbound SIP calls for only our SIP Trunking Customers, causing intermittent connection failures. Outbound calls may have received a 500 response. We implemented a change at 1:40pm EST today 8/6 that has resolved the issue.","impact":"none","timestamp":"Aug 5, 12:30 - 12:30 EDT"},{"code":"pyh02zb9mmz2","name":"[Scheduled] Messaging Maintenance - Toll Free SMS/MMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug 5, 00:00 - 07:00 EDT"},{"code":"lvc0yllk0lw6","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug 5, 00:00 - 07:00 EDT"},{"code":"3m1t32m4v2b6","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug 5, 02:00 - 06:00 EDT"},{"code":"hlwdfjwm9sy7","name":"Update On Tropical Storm Isaias","message":"-","impact":"minor","timestamp":"Aug 3, 16:17 - Aug 4, 22:45 EDT"},{"code":"l5nzfyl86wn9","name":"Bandwidth Support","message":"Bandwidth support teams are operating at full capacity. We consider this incident resolved.","impact":"minor","timestamp":"Aug 4, 11:54 - 12:10 EDT"},{"code":"vxgwjk42qwm9","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug 4, 01:00 - 07:00 EDT"},{"code":"qs9tzf9zzgzc","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug 4, 00:00 - 06:00 EDT"},{"code":"gc6nhp5fqdjf","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug 4, 02:00 - 06:00 EDT"},{"code":"8m525ff152sm","name":"Possible V2 MMS Delays","message":"Bandwidth has seen V2 MMS return to normal. We are considering this issue resolved.","impact":"major","timestamp":"Aug 1, 17:17 - 18:28 EDT"},{"code":"62fqhdh5fhb2","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Aug 1, 09:01 - 17:00 EDT"}]},{"name":"July","year":2020,"starts_on":3,"days":31,"incidents":[{"code":"76gk9fv2z4xm","name":"Possible V2 MMS Delays","message":"Bandwidth has seen not seen any further issues with V2 MMS during monitoring. We are considering this issue resolved.","impact":"none","timestamp":"Jul 31, 13:00 - 16:13 EDT"},{"code":"n499g9cn6wpx","name":"V1 Call Scenario Incident","message":"Bandwidth has seen services maintain stability. We are considering this issue resolved.","impact":"minor","timestamp":"Jul 30, 15:07 - Jul 31, 10:15 EDT"},{"code":"hxfhnqtjbnph","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 31, 00:00 - 07:00 EDT"},{"code":"lxpl7gdn6rb3","name":"Bandwidth Local Market Impairment - Lata 446- Macon GA","message":"Final: Our carrier has completed all necessary repairs for the equipment failure and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 07/29/2020 15:09 ET Stop Time: 07/30/2020 16:44 ET","impact":"critical","timestamp":"Jul 29, 15:55 - Jul 31, 03:02 EDT"},{"code":"xzpcz5nsc602","name":"Bandwidth Local Market Impairment - 440 - Savannah, GA","message":"Final: Our carrier has completed all necessary repairs for the equipment failure and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 07/29/2020 15:09 ET Stop Time: 07/30/2020 16:44 ET","impact":"critical","timestamp":"Jul 29, 15:49 - Jul 31, 03:01 EDT"},{"code":"zhm098h48k0w","name":"[Scheduled] Messaging Maintenance (V2 SMS)","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 31, 00:00 - 02:00 EDT"},{"code":"3byzgymfbv81","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 30, 01:00 - 07:00 EDT"},{"code":"3lk350nb1y8v","name":"[Scheduled] Local Market Maintenance - 338 - Bloomington, IN","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 29, 23:01 - Jul 30, 06:00 EDT"},{"code":"yqr7r9d8kdxv","name":"[Scheduled] Messaging Maintenance - Toll Free SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 30, 02:01 - 05:00 EDT"},{"code":"60mbt4mxsvdz","name":"[Scheduled] Messaging Maintenance - Toll Free SMS & MMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 30, 00:06 - 03:00 EDT"},{"code":"gb2ntlwgqmvs","name":"Possible SMS delays and failures to Verizon","message":"The industry vendor has implemented a change and Bandwidth has seen SMS function return to normal during monitoring. We are considering the issue resolved.","impact":"major","timestamp":"Jul 29, 16:44 - 17:03 EDT"},{"code":"5qftyyt43kr1","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 29, 01:00 - 07:00 EDT"},{"code":"j82r800wgl1j","name":"[Scheduled] Messaging Maintenance - Toll Free SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 29, 01:00 - 06:00 EDT"},{"code":"rdq9wjxfp12n","name":"V1 & V2 Voice and Messaging Incident","message":"We have seen traffic restore and process as expected. With continued stability, Bandwidth considers this incident resolved.","impact":"minor","timestamp":"Jul 28, 06:22 - 08:29 EDT"},{"code":"l6wlmj798k4d","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 28, 01:00 - 08:00 EDT"},{"code":"fm06r1dnq7zz","name":"[Scheduled] Local Market Maintenance - 344 - Saginaw, MI","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 28, 01:00 - 07:00 EDT"},{"code":"rx04y5l74f8b","name":"[Scheduled] Messaging Maintenance - SMS & MMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 28, 02:00 - 04:00 EDT"},{"code":"yrgxcrdb7fz3","name":"Voice Incident to Sprint Customers","message":"We have seen call and DTMF quality with Sprint Customers restore. We consider this incident resolved.","impact":"minor","timestamp":"Jul 27, 14:10 - 15:33 EDT"},{"code":"xqgzm4v9ppf3","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 27, 00:00 - 07:00 EDT"},{"code":"qchmc2nwqxbx","name":"Possible Termination Delays","message":"Termination calls may have experienced delays in setting up to the below LATAs between 12:15 and 12:45pm. At this time calls are processing as expected across the network. Affected LATAs: 324 340 358 448 470 480 490 492 520 528 532 534 548 552 556 558 560 562 564 624 628 635 640 646 656 664 666 672 674 720 722 730 732 738 958","impact":"none","timestamp":"Jul 24, 12:00 - 12:00 EDT"},{"code":"3w8bl3khhd7k","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 24, 00:00 - 06:30 EDT"},{"code":"y95qgcbqlqf9","name":"Port Completion Delays","message":"We have seen an end to the delays and function has returned to normal levels. Bandwidth is considering this incident resolved.","impact":"minor","timestamp":"Jul 23, 12:04 - 13:14 EDT"},{"code":"2b215m044qn8","name":"Bandwidth Local Market Impairment - 526 - Bentonville, AR|Fayetteville, AR|Fort Smith, AR|Rogers, AR|Springdale, AR|Van Buren, AR","message":"Our carrier has completed all necessary repairs (fiber cut/equipment failure) and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 07/23/2020 03:56 ET Stop Time: 07/23/2020 07:36 ET","impact":"critical","timestamp":"Jul 22, 16:09 - Jul 23, 12:23 EDT"},{"code":"9hxnh2kxn1v3","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 23, 00:02 - 05:00 EDT"},{"code":"mkvpb9j8xclm","name":"[Scheduled] SMS Messaging Maintenance - LAX","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 23, 00:01 - 04:00 EDT"},{"code":"8cq0fwgdp0c4","name":"[Scheduled] Messaging Maintenance - Toll Free SMS & MMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 23, 00:02 - 03:00 EDT"},{"code":"fpk2b238gxw3","name":"Bandwidth Local Market Impairment - Multiple Markets Impacted","message":"Final: Our carrier has completed all necessary repairs from equipment failure and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 07/22 01:55:46 AM ET Stop Time: 07/22 08:26:39 AM ET","impact":"major","timestamp":"Jul 22, 03:08 - 14:36 EDT"},{"code":"2n710lcdv3kv","name":"[Scheduled] Local Market Maintenance - 526 - Fort Smith, AR","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 22, 01:01 - 07:01 EDT"},{"code":"06m79bds3y0w","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 22, 01:00 - 07:01 EDT"},{"code":"xfg5k3x163jd","name":"V2 Calling Incident","message":"Bandwidth teams identified a network condition impacting a small subset of customers. This condition caused inbound and outbound calls to be rejected. Bandwidth teams have resolved the incident, and we have observed inbound and outbound call traffic processing as expected. We consider this incident resolved.","impact":"none","timestamp":"Jul 22, 07:00 - 07:00 EDT"},{"code":"qwycrk7nrkqg","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 22, 02:00 - 06:01 EDT"},{"code":"wx6kvj2fvm1s","name":"[Scheduled] Messaging Maintenance","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 22, 05:02 - 06:00 EDT"},{"code":"6j4bz0tq6k17","name":"[Scheduled] MMS Messaging Maintenance - DFW","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 22, 00:00 - 04:00 EDT"},{"code":"n4k3q5jtr19y","name":"Bandwidth Local Market Impairment - 338 - Bloomington, IN","message":"Final: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 07/21/2020 04:05 PM ET Stop Time: 07/21/2020 09:40 PM ET","impact":"critical","timestamp":"Jul 21, 17:07 - Jul 22, 02:00 EDT"},{"code":"x5y8csbc0fdj","name":"Possible Internal Port Completion Delays","message":"Bandwidth has seen continued stability with Port Orders processing as expected. We consider this incident resolved.","impact":"minor","timestamp":"Jul 21, 10:31 - 15:13 EDT"},{"code":"5d3ppgfb08ty","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 21, 01:00 - 08:01 EDT"},{"code":"kpvgdnm1wdcx","name":"Porting Incident","message":"Bandwidth experienced a brief incident impacting Port Completion and Provisioning in the Dashboard. All services have restored and Port Orders are completing and numbers Provisioning as expected. We consider this incident resolved.","impact":"none","timestamp":"Jul 21, 07:00 - 07:00 EDT"},{"code":"sgnvs511dvb1","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 21, 02:01 - 06:00 EDT"},{"code":"r6hvy06y1flm","name":"[Scheduled] SMS Messaging Maintenance - DFW","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 21, 00:00 - 04:00 EDT"},{"code":"gcm88sj2hyxs","name":"Outbound MMS Issue","message":"Bandwidth has taken corrective action to fix the issue and verified it was successful. Function has returned to normal levels and we're considering the issue resolved.","impact":"major","timestamp":"Jul 20, 18:44 - 19:37 EDT"},{"code":"gd6wl1vd78ly","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 20, 07:00 - 19:00 EDT"},{"code":"jszwdynl087t","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 20, 01:00 - 19:00 EDT"},{"code":"rzbydmh937ns","name":"Port completion issues","message":"We have seen function for porting return to normal levels, we're considering this issue resolved.","impact":"major","timestamp":"Jul 20, 13:30 - 15:14 EDT"},{"code":"vbh7jgq2062t","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 20, 01:00 - 07:01 EDT"},{"code":"ysrs1xdrgs77","name":"[Scheduled] MMS Messaging Maintenance - LAX","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 20, 00:01 - 04:00 EDT"},{"code":"bjb8bdql5f0h","name":"Bandwidth Local Market Impairment - LATA: 342 (Marquette, MI)","message":"Final: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 07/17/2020 02:40 ET Stop Time: 07/18/2020 09:21 ET","impact":"critical","timestamp":"Jul 17, 15:09 - Jul 19, 03:20 EDT"},{"code":"y52bl6d3lx8r","name":"Support and Ticketing Portal","message":"We've seen continued stabilization with our Support and Ticketing portal alongside our vendor. We now consider this incident resolved.","impact":"major","timestamp":"Jul 17, 17:30 - 18:38 EDT"},{"code":"wcbw2lhs826s","name":"[Scheduled] Messaging Maintenance - Toll Free SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 17, 01:01 - 06:00 EDT"},{"code":"765q8cn8shg9","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 16, 01:00 - 07:00 EDT"},{"code":"gtc0y0pwplcq","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 16, 02:00 - 06:00 EDT"},{"code":"pd0l7y2g4zqs","name":"[Scheduled] Messaging Maintenance - Toll Free SMS & MMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 16, 00:00 - 03:00 EDT"},{"code":"9jjrjkz1djf5","name":"V1 Call Scenario Incident","message":"Bandwidth experienced a brief incident impacting: Call Bridge Scenario, DTMF Gathering, and BXML GA Transfer Scenario that could have caused call failures. This incident was resolved and all call features are processing as expected.","impact":"none","timestamp":"Jul 15, 19:00 - 19:00 EDT"},{"code":"84xxnmbrbcn5","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 15, 00:00 - 07:02 EDT"},{"code":"ynl5rd7bbf65","name":"[Scheduled] Messaging Maintenance","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 15, 05:00 - 06:00 EDT"},{"code":"nfy6j1bv7y8b","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 14, 01:00 - 07:00 EDT"},{"code":"ddhv27v4x5td","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 14, 02:00 - 06:01 EDT"},{"code":"75pwz8wl1vrf","name":"[Scheduled] DLS Maintenance - ATL Data Center","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 14, 00:01 - 04:00 EDT"},{"code":"p09ztdwr6rgn","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 13, 01:00 - 07:00 EDT"},{"code":"jzvt8l9s72zf","name":"[Scheduled] Bandwidth Dashboard Maintenance","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 12, 00:00 - 03:00 EDT"},{"code":"d1zkh0n0fbn6","name":"Possible MMS delays and failures","message":"Bandwidth is has seen MMS function return to normal during monitoring and we're considering the issue resolved.","impact":"major","timestamp":"Jul 10, 16:17 - Jul 11, 09:26 EDT"},{"code":"qj48pckn7c2x","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 10, 23:00 - Jul 11, 06:00 EDT"},{"code":"6scy4llgwmyv","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 10, 01:01 - 08:00 EDT"},{"code":"8186p52t88v6","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 10, 01:02 - 07:00 EDT"},{"code":"bsk3ldc6vqts","name":"[Scheduled] Messaging Maintenance (V2 SMS)","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 10, 00:01 - 02:00 EDT"},{"code":"1tjx7nqnxhy6","name":"Bandwidth Dashboard Incident","message":"Bandwidth continues to see stable portal access. We consider this incident resolved.","impact":"critical","timestamp":"Jul 9, 08:52 - 09:51 EDT"},{"code":"7djyzchkylc4","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 9, 00:01 - 07:00 EDT"},{"code":"h3ltmcdy7lt9","name":"[Scheduled] Messaging Maintenance - Toll Free SMS & MMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 9, 00:01 - 07:00 EDT"},{"code":"4kcn9wrz7lbm","name":"A2P Messaging Incident","message":"Due to an industry condition Bandwidth teams observed a higher than normal message failure rate for A2P Messaging Traffic. Industry vendors took actions to correct and resolve this condition. After the corrective actions were taken by the industry vendor, Bandwidth Teams saw A2P message traffic restore to normal levels. This incident is considered resolved.","impact":"none","timestamp":"Jul 9, 00:00 - 00:00 EDT"},{"code":"jpx0801szw5r","name":"Possible issues with Transcription for HTTP Voice","message":"Our vendor has confirmed they were able to fix the issue and our engineers have verified function has returned to normal levels. Bandwidth is considering this issue resolved.","impact":"major","timestamp":"Jul 7, 12:12 - Jul 8, 08:10 EDT"},{"code":"brdmt93chgrt","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 8, 03:00 - 08:00 EDT"},{"code":"ql0zcvycbs89","name":"[Scheduled] Messaging Maintenance - Toll Free SMS & MMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 8, 00:02 - 07:01 EDT"},{"code":"6zr9m0hwwqjl","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 8, 00:01 - 06:00 EDT"},{"code":"1r2syy6g94nm","name":"[Scheduled] Messaging Maintenance","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 8, 05:00 - 06:00 EDT"},{"code":"9wrxn15ppkqr","name":"[Scheduled] Local Market Maintenance - 244 - Roanoke, VA","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 8, 00:01 - 05:00 EDT"},{"code":"wv1f6c359kx1","name":"Porting Activation Delays","message":"Bandwidth has received confirmation from our vendor the issue is resolved and we have seen porting functions return to normal levels. Bandwidth is now considering this issue resolved.","impact":"major","timestamp":"Jul 7, 11:10 - 18:24 EDT"},{"code":"96qlzgctr8wm","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 7, 01:00 - 07:00 EDT"},{"code":"n9v79n8l7642","name":"[Scheduled] DLS Maintenance - JFK Data Center","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 7, 00:01 - 04:00 EDT"},{"code":"9616439t691n","name":"[Scheduled] Local Market Maintenance - 638 - Bismarck, ND","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 6, 02:00 - 07:00 EDT"},{"code":"lrfmbcmtctgj","name":"[Scheduled] Messaging Maintenance - Toll Free SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 2, 00:02 - 06:00 EDT"},{"code":"fvslcvlj7g0k","name":"[Scheduled] Local Market Maintenance - 636 - Fargo, ND","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 2, 01:02 - 06:00 EDT"},{"code":"s7wcp4dgwcn1","name":"[Scheduled] SMS Messaging Maintenance - DFW & LAX","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 2, 00:01 - 04:00 EDT"},{"code":"x18gd6dkmzrl","name":"[Scheduled] Messaging Maintenance - Toll Free SMS & MMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 2, 00:02 - 03:00 EDT"},{"code":"5q4wfxhmdcj7","name":"[Scheduled] Local Market Maintenance - 220 - Pleasantville, NJ","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 2, 00:02 - 01:30 EDT"},{"code":"npgggd7d41bk","name":"[Scheduled] Messaging Maintenance - Toll Free SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 1, 01:02 - 06:03 EDT"},{"code":"bxj7qgnnw52w","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 1, 01:02 - 06:03 EDT"},{"code":"m7w807vr116k","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 1, 02:00 - 06:02 EDT"},{"code":"tl4nzpb1bg0s","name":"[Scheduled] Messaging Maintenance","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 1, 05:00 - 06:00 EDT"},{"code":"db8kfxzyndmh","name":"[Scheduled] Local Market Maintenance - 244 - Roanoke, VA","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jul 1, 00:00 - 05:01 EDT"}]},{"name":"June","year":2020,"starts_on":1,"days":30,"incidents":[{"code":"lbz26t0plpfc","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 30, 00:01 - 07:00 EDT"},{"code":"qcfb15kqfwm6","name":"[Scheduled] Application Platform Maintenance","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 30, 05:01 - 05:30 EDT"},{"code":"01qjlm492r26","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 30, 00:02 - 05:01 EDT"},{"code":"7bv5rfqhmnkb","name":"[Scheduled] Messaging Maintenance - Toll Free SMS & MMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 29, 00:01 - 07:00 EDT"},{"code":"2c9z2y8v3hj1","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 29, 00:01 - 05:00 EDT"},{"code":"tyyy17j150zm","name":"Bandwidth Local Market Impairment - 330 - Evansville, IN","message":"Final: Our carrier advised the circuit auto recovered and that they are investigating so they may provide an rfo. Start Time: 6/26/2020 6:16 ET Stop Time: 6:26/2020 10:00 ET","impact":"critical","timestamp":"Jun 26, 18:16 - Jun 27, 07:26 EDT"},{"code":"7r5k1xz4kqxp","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 27, 00:03 - 07:01 EDT"},{"code":"s1cxts7nk9vr","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 27, 00:03 - 07:01 EDT"},{"code":"f2g6k6kn2jk5","name":"[Scheduled] Messaging Maintenance - Toll Free SMS & MMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 26, 00:00 - 07:00 EDT"},{"code":"898cdwgzz9cc","name":"[Scheduled] Local Market Maintenance - 640 - Sioux Falls, SD","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 26, 00:00 - 05:00 EDT"},{"code":"d3x0zdj8sdkw","name":"Bandwidth Local Market Impairment - 635 - Cedar Rapids, IA","message":"Final: Our carrier has completed all necessary repairs to resolve a fiber cut and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 06/25/2020 6:21 PM ET Stop Time: 06/25/2020 7:57 PM ET","impact":"none","timestamp":"Jun 25, 19:18 - Jun 26, 02:45 EDT"},{"code":"cd6cdmv8zjdz","name":"Bandwidth Local Market Impairment-LATA 434 Columbia,SC","message":"This incident has been resolved.","impact":"critical","timestamp":"Jun 24, 22:00 - Jun 25, 14:28 EDT"},{"code":"3m3t35lyqv4m","name":"Bandwidth Local Market Impairment - LATA 522 - Springfield, MO","message":"Services have restored and are stable. Our carrier informed us this period of impairment was due to a fiber maintenance. Start Time: 06/25/2020 03:15 ET Stop Time: 06/25/2020 10:00 ET","impact":"critical","timestamp":"Jun 25, 03:15 - 10:01 EDT"},{"code":"2757wdc59ks9","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 25, 01:01 - 07:00 EDT"},{"code":"9hvdd7lyzxrj","name":"[Scheduled] Messaging Maintenance - Toll Free SMS & MMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 25, 00:00 - 07:00 EDT"},{"code":"mr0y6sky5ycy","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 25, 02:00 - 06:00 EDT"},{"code":"7d1jskm17lck","name":"Bandwidth Local Market Impairment - Lata 548, Wichita Falls, TX","message":"Final: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 6/24/2020 13:10 ET Stop Time: 6/24/2020 13:18 ET","impact":"critical","timestamp":"Jun 24, 09:18 - 22:02 EDT"},{"code":"jstcpsgvblb4","name":"Bandwidth Local Market Impairment - Lata 927- Harrisonburg VA","message":"This incident has been resolved.","impact":"critical","timestamp":"Jun 24, 09:15 - 09:16 EDT"},{"code":"w3zwfyy9hf00","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 24, 00:02 - 07:03 EDT"},{"code":"bvgcxw61ccsw","name":"[Scheduled] Messaging Maintenance - Toll Free SMS & MMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 24, 00:02 - 07:03 EDT"},{"code":"lr8f42strvtq","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 24, 02:03 - 06:00 EDT"},{"code":"gzzb25d5h2ll","name":"[Scheduled] Messaging Maintenance","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 24, 05:00 - 06:00 EDT"},{"code":"bh4l7x6ysk5z","name":"[Scheduled] Edge Proxy Maintenance - LAX","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 24, 00:01 - 01:01 EDT"},{"code":"rxqv4n7tnx88","name":"LAX Incident","message":"From 8:53:05p EST - 9:12p EST, customers may have experienced the following on traffic sent to LAX ONLY • Dropped voice calls in progress • Call failures • V1 MMS failures All network devices are operating as expected at this time.","impact":"none","timestamp":"Jun 23, 21:00 - 21:00 EDT"},{"code":"sxdj827x5lvx","name":"[Scheduled] Messaging Maintenance - Toll Free SMS & MMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 23, 00:00 - 07:00 EDT"},{"code":"b6wjqtfgf3n6","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 23, 00:00 - 07:00 EDT"},{"code":"cmj9wh3fphws","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 23, 02:00 - 06:00 EDT"},{"code":"df8x23zqk2nf","name":"[Scheduled] Edge Proxy Maintenance - DFW","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 23, 00:00 - 01:00 EDT"},{"code":"b2rl68xgt9cc","name":"Bandwidth Local Market Impairment - Lata 927- Harrisonburg VA","message":"Final: Fiber cut was repaired per carrier. Start Time: 9:05 AM ET Stop Time: 4:55 PM ET","impact":"critical","timestamp":"Jun 22, 09:05 - 19:50 EDT"},{"code":"l453wr824fv1","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 22, 00:01 - 07:00 EDT"},{"code":"1yb1fxtps42w","name":"[Scheduled] Messaging Maintenance - Toll Free SMS & MMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 22, 00:01 - 07:00 EDT"},{"code":"mlvql9w0w2dz","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 21, 23:00 - Jun 22, 06:03 EDT"},{"code":"06wlvcdlx43b","name":"Possible Message failures","message":"Bandwidth customers may have received a 451 error for some v2 MMS messages sent between 12:05-12:09pm EST with failure callback to the customer.","impact":"none","timestamp":"Jun 21, 12:00 - 12:00 EDT"},{"code":"djpznc0kwjyf","name":"Delayed BDR/MDR Data","message":"Bandwidth teams observed a data delay impacting BDR and MDR Reports from 6/19-6/20. Teams worked to correct the incident over the weekend and expect the backfill of report data to complete by mid-week. No calls or messages were impacted by this data delay.","impact":"none","timestamp":"Jun 19, 17:00 - 17:00 EDT"},{"code":"nkwr9vn13rb4","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 19, 00:00 - 07:00 EDT"},{"code":"pdgdzbz3rhqs","name":"[Scheduled] Messaging Maintenance (V2 SMS)","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 19, 00:01 - 02:00 EDT"},{"code":"fvgdglts77z2","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 18, 00:02 - 07:00 EDT"},{"code":"3gkj4181vblq","name":"[Scheduled] Messaging Maintenance - Toll Free SMS & MMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 18, 00:01 - 03:05 EDT"},{"code":"fqy15jvpmbnh","name":"Bandwidth Local Market Impairment - 554 - Longview, TX","message":"Final: Carrier replaced faulty card, all alarms cleared. Start Time: 6:54 AM EDT Stop Time: 2:08 PM EDT","impact":"critical","timestamp":"Jun 17, 06:54 - 17:56 EDT"},{"code":"hcmqvf8dp8kc","name":"Bandwidth Dashboard Incident","message":"The Bandwidth Dashboard experienced an incident affecting the portal and APIs between 10:10-10:25 ET. During this time, some users may have been unable to access the dashboard or experienced partial unavailability. All systems have restored and are stable.","impact":"none","timestamp":"Jun 17, 10:30 - 10:30 EDT"},{"code":"lr9vsszd53xd","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 17, 01:00 - 07:00 EDT"},{"code":"trrl6qrx6683","name":"[Scheduled] Messaging Maintenance","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 17, 05:01 - 06:00 EDT"},{"code":"1wx2lwm8cp7w","name":"Bandwidth Local Market Impairment -526- Fort Smith, AR","message":"Final: Our carrier has completed all necessary repairs (fiber cut/equipment failure) and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 06/16/2020 1:07 PM ET Stop Time: 06/16/2020 9:22 PM ET","impact":"none","timestamp":"Jun 16, 13:16 - Jun 17, 05:52 EDT"},{"code":"kpnxlzxpsy4x","name":"East/West Gateway Incident","message":"Bandwidth continues to see stable traffic across these gateways. We consider this incident resolved","impact":"minor","timestamp":"Jun 15, 11:53 - Jun 16, 13:00 EDT"},{"code":"kl9cqcltwmyr","name":"T-Mobile Network Incident","message":"T-Mobile has confirmed all services have restored. Bandwidth has seen continued stabilization with voice traffic and message delivery to their network. We now consider this incident resolved.","impact":"minor","timestamp":"Jun 15, 15:42 - Jun 16, 07:04 EDT"},{"code":"fys27cqdr0ht","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 16, 01:00 - 07:01 EDT"},{"code":"rc33ymv7wmdd","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 16, 01:01 - 06:00 EDT"},{"code":"d0r17p0ycysr","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 16, 00:03 - 05:00 EDT"},{"code":"c3wcdbn3m40k","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 15, 01:00 - 07:00 EDT"},{"code":"sgnd6gv4kqt3","name":"Bandwidth Local Market Impairment - 548 - Wichita Falls, TX","message":"Final: Card was replaced & fibers cleaned. Start Time: 6/11/20 @ 12:54 AM ET Stop Time: 6/12/20 @ 3:13 PM ET","impact":"critical","timestamp":"Jun 12, 00:54 - 18:52 EDT"},{"code":"r8g1zhv6dvqs","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 12, 01:00 - 07:00 EDT"},{"code":"6cks0k18jxc6","name":"Bandwidth Local Market Impairment - 548 - Wichita Falls, TX","message":"Final: Our carrier has completed all necessary repairs (fiber cut) and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 06/11/2020 16:52 ET Stop Time: 06/11/2020 17:46 ET","impact":"none","timestamp":"Jun 11, 17:44 - 20:54 EDT"},{"code":"0cfy05bh7tnt","name":"[Scheduled] Messaging Maintenance - Toll Free SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 11, 00:02 - 06:30 EDT"},{"code":"r54rbwg8wjk6","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 11, 00:03 - 06:01 EDT"},{"code":"00xngkpp2v1f","name":"[Scheduled] Messaging Maintenance - Toll Free MMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 11, 00:02 - 03:01 EDT"},{"code":"tstrz7l5pr39","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 10, 01:00 - 07:00 EDT"},{"code":"vt088y4c4txt","name":"[Scheduled] Messaging Maintenance","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 10, 05:00 - 06:00 EDT"},{"code":"5f45jrrvg6cj","name":"V2 API Call Incident","message":"An incident occurred today that would have caused some V2 API calls or BXML calls to not complete as expected. This only impacted a small portion of calls. There were no further issues with V2 API or BXML calling at this time.","impact":"none","timestamp":"Jun 9, 15:00 - 15:00 EDT"},{"code":"1d94fx0ddv98","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 9, 01:01 - 07:00 EDT"},{"code":"43tv7tx131wp","name":"Intermittent Issue With Messaging","message":"Bandwidth is considering this issue resolved as we have confirmed function has returned to normal.","impact":"minor","timestamp":"Jun 8, 17:28 - 19:26 EDT"},{"code":"y6sh6ckfbv7c","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 8, 00:00 - 08:00 EDT"},{"code":"m7qb453p6pf8","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 7, 07:01 - 19:00 EDT"},{"code":"v2rx9q5myp2j","name":"[Scheduled] Number Porting Maintenance","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 7, 01:01 - 04:00 EDT"},{"code":"6g44g6ply7b4","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 6, 07:00 - 19:01 EDT"},{"code":"pdh9lfv0wrkj","name":"Bandwidth Local Market Impairment - 668 - Tucson, AZ","message":"Final: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 06/06/2020 09:09 ET Stop Time: 06/06/2020 11:03 ET","impact":"none","timestamp":"Jun 6, 10:30 - 14:26 EDT"},{"code":"kgt2r61p47vc","name":"[Scheduled] Local Market Maintenance - 526 - Fort Smith, AR","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 5, 01:00 - 06:00 EDT"},{"code":"1p583m6q6rjg","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 4, 01:00 - 07:00 EDT"},{"code":"2tmkt7p48vdm","name":"Bandwidth Local Market Impairment - (Charlottesville, VA) LATA: 928","message":"Final:Our carrier identified fiber damage which has been repaired. All services have been confirmed restored. Start Time:06/03/2020 15:12 ET Stop Time: 06/04/2020 06:12 ET","impact":"critical","timestamp":"Jun 3, 15:12 - Jun 4, 06:17 EDT"},{"code":"ntbl7894t809","name":"[Scheduled] Local Market Maintenance - 923 - Mansfield, OH","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 3, 23:00 - Jun 4, 05:00 EDT"},{"code":"6nrkzns42xb4","name":"Bandwidth Local Market Impairment - (Harrisonburg, VA) LATA: 927","message":"Our carrier identified fiber damage which has been repaired. All services have been confirmed restored. 06/03/2020 15:09 ET 06/04/2020 03:21 ET","impact":"critical","timestamp":"Jun 3, 15:09 - Jun 4, 03:21 EDT"},{"code":"0b3gf1sfwjs3","name":"[Scheduled] Messaging Maintenance - Toll Free SMS & MMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 4, 00:00 - 03:00 EDT"},{"code":"y5qbnb2zbpxn","name":"[Scheduled] Messaging Maintenance (V2 SMS)","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 4, 00:00 - 02:00 EDT"},{"code":"9s7gq3k916v6","name":"[Scheduled] Local Market Maintenance - 640 - Sioux Falls, SD","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 3, 03:00 - 08:01 EDT"},{"code":"znfw07kysm2b","name":"[Scheduled] Local Market Maintenance - 724 - Chico, CA","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 3, 02:01 - 07:00 EDT"},{"code":"0nqjb3slflv3","name":"[Scheduled] Messaging Maintenance","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 3, 05:00 - 06:00 EDT"},{"code":"sqt7s50hccxl","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 2, 23:01 - Jun 3, 05:00 EDT"},{"code":"5md3bs8b0f1w","name":"Bandwidth Local Market Impairment: LATA: 724 (Chico, CA) (Redding, CA)","message":"Final: Our carrier has completed all necessary repairs (DS3 card/equipment failure) and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 2:41 PM ET End Time: 4:45 PM ET","impact":"critical","timestamp":"Jun 2, 14:53 - 19:38 EDT"},{"code":"5lk2rf60lkkn","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Jun 2, 00:00 - 07:00 EDT"}]}],"show_component_filter":true,"show_uptime_calendar":true,"component_filter":null,"start_time":"2020-06-01T00:00:00-04:00","end_time":"2020-08-31T23:59:59-04:00"}

Incident History