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Dashboard","created_at":"2018-11-07T16:12:16.728-05:00","updated_at":"2021-12-07T14:19:12.694-05:00","position":1,"description":null,"showcase":false,"start_date":null,"id":"ylpg4rnz5ptd","group_id":"vd0g141qqqbb","page_id":"nlrgjx1zrcyr","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Application Platform Dashboard","created_at":"2018-11-07T16:12:35.549-05:00","updated_at":"2021-10-19T10:17:36.470-04:00","position":2,"description":null,"showcase":false,"start_date":null,"id":"47sbfsbj3cq1","group_id":"vd0g141qqqbb","page_id":"nlrgjx1zrcyr","group":false,"only_show_if_degraded":false},{"status":"operational","name":"9-1-1 Dashboard","created_at":"2018-11-07T16:12:53.597-05:00","updated_at":"2021-10-15T12:27:00.334-04:00","position":3,"description":null,"showcase":false,"start_date":null,"id":"9r3vl7kn3xfm","group_id":"vd0g141qqqbb","page_id":"nlrgjx1zrcyr","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Bandwidth International (fka Voxbone) Portal","created_at":"2021-10-14T11:50:12.313-04:00","updated_at":"2021-10-28T12:50:07.304-04:00","position":4,"description":null,"showcase":false,"start_date":"2021-10-14T00:00:00.000-04:00","id":"q03jv6rlwy2l","group_id":"vd0g141qqqbb","page_id":"nlrgjx1zrcyr","group":false,"only_show_if_degraded":false}],"months":[{"name":"December","year":2021,"starts_on":3,"days":31,"incidents":[{"code":"9k90vcynq54y","name":"Bandwidth Dashboard Notification Incident","message":"After prolonged notification stability. We consider this incident resolved.","impact":"minor","timestamp":"Dec 7, 10:18 - 15:33 EST"},{"code":"cd9xq2q54n0r","name":"WebRCT Incident","message":"Bandwidth Teams continue to investigate this incident.","impact":"minor","timestamp":"Dec 7, 12:37 EST"},{"code":"fycs7kfpsvqg","name":"Transcription delays on HTTP Voice","message":"Bandwidth teams continue to investigate this incident.","impact":"minor","timestamp":"Dec 7, 12:28 EST"},{"code":"bz318ww4br0d","name":"HTTP Messaging Delays","message":"Bandwidth teams have identified the cause of this incident and have been able to stabilize; Longcode SMS & MMS. We continue to work to stabilize Shortcode and TollFree which may have delayed or failed DLRs. Additionally, some on-net messaging may continue fail intermittently.","impact":"minor","timestamp":"Dec 7, 12:19 EST"},{"code":"m6tycbpsc9q4","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Dec 7, 02:02 - 06:00 EST"},{"code":"3z190jrncprv","name":"[Scheduled] Local Market Maintenance - 220 - Pleasantville, NJ","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Dec 7, 01:00 - 05:00 EST"},{"code":"3mkb74rj67nd","name":"[Scheduled] Messaging Maintenance (V2 SMS)","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Dec 3, 00:01 - 01:00 EST"},{"code":"hjswz02mdq4r","name":"Bandwidth International SMS","message":"This incident has been resolved.","impact":"critical","timestamp":"Dec 1, 12:39 - 16:37 EST"},{"code":"2gfjsz43kthl","name":"Bandwidth Local Market Impairment--Lata 133- Poughkeepsie, NY","message":"Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved.","impact":"critical","timestamp":"Dec 1, 09:21 - 12:29 EST"},{"code":"s9kngfj330gv","name":"Bandwidth Local Market Impairment - LATA 624 Duluth, MN.","message":"No additional issues during monitoring, setting as cleared and resolved.","impact":"critical","timestamp":"Dec 1, 02:17 - 11:06 EST"},{"code":"mth9qvzk08n7","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Dec 1, 00:00 - 06:00 EST"},{"code":"6zt2x8wvlymm","name":"[Scheduled] URGENT Bandwidth Dashboard Maintenance","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Dec 1, 00:01 - 00:30 EST"}]},{"name":"November","year":2021,"starts_on":1,"days":30,"incidents":[{"code":"0zjx1qgx6736","name":"Bandwidth Dashboard Outage","message":"This incident has been resolved.","impact":"minor","timestamp":"Nov 30, 17:28 - 19:33 EST"},{"code":"77dz4wd4w596","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 30, 00:00 - 06:00 EST"},{"code":"jcmjdpp1cc9j","name":"[Scheduled] Bandwidth Dashboard Maintenance","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 30, 00:00 - 00:30 EST"},{"code":"kzgs2n14bpxs","name":"Canadian Calling Incident","message":"Customers may have had call drops/failures or degraded audio quality on Canadian termination calls. This incident has been resolved.","impact":"none","timestamp":"Nov 28, 13:00 - 13:00 EST"},{"code":"mfn3jknp72hn","name":"Canada Voice Incident","message":"With all locations having restored services. This incident is resolved.","impact":"minor","timestamp":"Nov 17, 22:08 - Nov 26, 14:33 EST"},{"code":"s0fjkmrxbb12","name":"Toll Free Messaging Delays","message":"With observed continued messaging stability. This incident is resolved.","impact":"minor","timestamp":"Nov 26, 13:19 - 14:30 EST"},{"code":"0k640vc8lnlc","name":"Bandwidth Local Market Impairment - 420 - Asheville, NC","message":"Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 11/23/2021 13:31 ET Stop Time: 11/21/2021 15:45 ET","impact":"none","timestamp":"Nov 23, 14:15 - 20:04 EST"},{"code":"rs4pjzpw4zvb","name":"Bandwidth Local Market Impairment - 973 - Palm Springs, CA","message":"Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 11/21/2021 00:31 ET Stop Time: 11/22/2021 12:46 ET","impact":"none","timestamp":"Nov 21, 02:19 - Nov 22, 17:58 EST"},{"code":"m04bhrnfvcxk","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 20, 23:00 - Nov 21, 06:05 EST"},{"code":"4m3wkpw0mcng","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 19, 23:00 - Nov 20, 06:00 EST"},{"code":"n3990x02pj9f","name":"MMS Delivery Delays","message":"The queue of messages has drained and we’re back to normal deliver for MMS messages. We’re considering this incident resolved.","impact":"minor","timestamp":"Nov 19, 13:20 - 22:42 EST"},{"code":"9qk3y6vzyq7x","name":"[Scheduled] Messaging Maintenance - Toll Free MMS/SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 18, 23:00 - Nov 19, 03:00 EST"},{"code":"93j5892gd4l2","name":"[Scheduled] Messaging Maintenance (V2 SMS)","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 19, 00:01 - 01:01 EST"},{"code":"j9nx44xmmbcb","name":"Dashboard Order Delays","message":"We've confirmed stability and consider this incident resolved.","impact":"minor","timestamp":"Nov 18, 11:54 - 14:56 EST"},{"code":"fghxyf3hkrmt","name":"Bandwidth Local Market Impairment - 342 - Marquette, MI","message":"Our carrier has completed all necessary repairs for the fiber cut and Bandwidth can confirm all services are restored. This incident is being resolved.","impact":"critical","timestamp":"Nov 17, 12:28 - Nov 18, 12:54 EST"},{"code":"m7nns3qw4zzh","name":"Bandwidth Local Market Impairment - 330 - Evansville, IN","message":"Our carrier has completed all necessary repairs for the fiber cut and Bandwidth can confirm all services are restored. This incident is being resolved.","impact":"major","timestamp":"Nov 17, 12:15 - Nov 18, 12:52 EST"},{"code":"89r07378q36l","name":"Bandwidth Local Market Impairment","message":"No additional issues at this point, market has stayed stable and recovered.","impact":"critical","timestamp":"Nov 18, 01:43 - 08:37 EST"},{"code":"1vjc9pywgcp5","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 18, 01:03 - 07:00 EST"},{"code":"5sbvtjnrtgnz","name":"[Scheduled] Messaging Maintenance - Toll Free MMS/SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 17, 23:01 - Nov 18, 03:00 EST"},{"code":"987spkynsc7z","name":"Intermittent One-Way Audio","message":"This incident has been resolved.","impact":"minor","timestamp":"Nov 17, 15:14 - 18:12 EST"},{"code":"hpdh6j2spjb0","name":"Possible Off-Net Port Completion Delays","message":"We have confirmed stability and are considering this incident resolved.","impact":"minor","timestamp":"Nov 17, 11:27 - 16:45 EST"},{"code":"hsg2kd3d5h1c","name":"Possible Inbound Voice Issues","message":"The carrier has confirmed resolution on their end and we have confirmed stability with traffic. We are considering this incident resolved.","impact":"major","timestamp":"Nov 15, 12:21 - Nov 17, 12:23 EST"},{"code":"dfjl251z7wkf","name":"[Scheduled] MMS Messaging Maintenance - DFW","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 17, 00:01 - 04:00 EST"},{"code":"r4yw9z4ct17f","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 16, 18:02 - Nov 17, 00:02 EST"},{"code":"wpg8rx54bybz","name":"Possible Dropped Calls Over Canadian Carriers","message":"Between 9:30 - 10:30AM ET today, inbound calls may have been dropped or had issues setting up over one of our Canadian carriers. This would have primarily affected Western Canada, and is the result of continuing issues from the mud slides and floods on Sunday. We have confirmed stability since that window. Also note this is a distinct issue from the ongoing incident we have open for Canadian traffic.","impact":"none","timestamp":"Nov 16, 09:30 - 09:30 EST"},{"code":"h8gxv3pzr261","name":"Possible Call Drops","message":"Customers may have experienced call drops or issues setting up calls between 10:40 - 11:00 AM ET on inbound traffic via Iristel due to an incident on their network. The issue has been resolved and we have confirmed stability.","impact":"none","timestamp":"Nov 15, 10:30 - 10:30 EST"},{"code":"41l514ybpsm9","name":"[Scheduled] MMS Messaging Maintenance - LAX","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 15, 00:00 - 04:00 EST"},{"code":"xyrcbb9myc4v","name":"Carrier Network Incident","message":"We have confirmed stability and considering this issue resolved.","impact":"major","timestamp":"Nov 12, 15:25 - 19:08 EST"},{"code":"p8hkmq50qh2k","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 12, 00:00 - 09:00 EST"},{"code":"gqdmgxmj46h1","name":"Intermittent API Failures","message":"We have confirmed stability and consider the incident resolved.","impact":"minor","timestamp":"Nov 11, 14:46 - 18:20 EST"},{"code":"prwtzvgqcf9x","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 11, 11:00 - 17:00 EST"},{"code":"yngy816vx7jv","name":"Bandwidth Local Market Impairment - 334 - Fort Wayne, IN","message":"Final: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 11/08/2021 2:57pm ET Stop Time: 11/10/2021 8:21pm ET","impact":"none","timestamp":"Nov 8, 15:20 - Nov 11, 03:29 EST"},{"code":"bmbxx94wrzm9","name":"[Scheduled] Messaging Maintenance - Toll Free MMS/SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 10, 23:00 - Nov 11, 03:00 EST"},{"code":"y66qvcq2q6jh","name":"Possible Voice Service Interruption","message":"Between 4:02-4:05 EST, customers MAY have experienced inbound/outbound call failures. The issue has been mitigated and we expect no further impact.","impact":"minor","timestamp":"Nov 10, 16:00 - 16:00 EST"},{"code":"d5xc7ks1p3ph","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 9, 23:01 - Nov 10, 07:00 EST"},{"code":"pp8v026nrxmn","name":"[Scheduled] Messaging Maintenance - Toll Free MMS/SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 9, 23:01 - Nov 10, 07:00 EST"},{"code":"k01c96xkc5rc","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 8, 20:01 - Nov 9, 07:00 EST"},{"code":"38m9vzv1xr24","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 9, 00:00 - 04:00 EST"},{"code":"hdtpc3wsnvjj","name":"Bandwidth Local Market Impairment","message":"Final: Our carrier has completed all necessary repairs (fiber cut/equipment failure) and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 11/07/2021 11:50 ET Stop Time: 11/08/2021 12:33 ET","impact":"critical","timestamp":"Nov 8, 00:00 - 02:55 EST"},{"code":"4qnwf55gmj1m","name":"Bandwidth Local Market Impairment","message":"Our carrier has completed all necessary repairs on the cut fiber and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 11/07/2021 01:52:25 AM ET Stop Time: 11/07/2021 07:05:39 AM ET","impact":"minor","timestamp":"Nov 7, 02:09 - 12:43 EST"},{"code":"6nnnwndjjkrr","name":"Bandwidth Local Market Impairment- LATA - 562 - Beaumont, TX","message":"Circuit remained stable and the carrier is hands off.","impact":"critical","timestamp":"Nov 6, 02:30 - 13:55 EDT"},{"code":"y99f419t57hn","name":"[Scheduled] Messaging Maintenance - Toll Free MMS/SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 4, 23:00 - Nov 5, 01:00 EDT"},{"code":"ykvq2wvwj486","name":"[Scheduled] Messaging Maintenance (V2 SMS)","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 5, 00:00 - 01:00 EDT"},{"code":"6k575h3qgszn","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 4, 00:01 - 07:00 EDT"},{"code":"zkw18r0q2nf0","name":"[Scheduled] Messaging Maintenance - Toll Free MMS/SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 3, 23:04 - Nov 4, 03:00 EDT"},{"code":"hlm280x50j6g","name":"JFK Datacenter Incident","message":"For a brief period some calls transversing the JFK data may have unexpectedly failed. At this time all calls are processing as expected.","impact":"none","timestamp":"Nov 2, 21:30 - 21:30 EDT"},{"code":"lslrg1mw7vf3","name":"911 Address Provisioning Incident","message":"We consider this incident resolved.","impact":"minor","timestamp":"Nov 2, 12:23 - 13:10 EDT"},{"code":"d7py1hdw6mwy","name":"Spain Voice Outage","message":"Between 8:32-10:30 GMT voice calls to Spain DIDs were failing in Alicante, Malaga, Sevilla and Valencia. We have identified and resolved the issue.","impact":"none","timestamp":"Nov 2, 08:30 - 08:30 EDT"},{"code":"8hwcdr8wkjl8","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 2, 01:01 - 07:00 EDT"},{"code":"pnm1ghr559k8","name":"Bandwidth Local Market Impairment - LATA 928 Charlottesville, VA","message":"This incident has been resolved.","impact":"critical","timestamp":"Oct 31, 20:31 - Nov 1, 03:59 EDT"}]},{"name":"October","year":2021,"starts_on":5,"days":31,"incidents":[{"code":"z47x0dts2z1j","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 30, 19:00 - Oct 31, 04:00 EDT"},{"code":"k6rchg2z2mzt","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 29, 01:00 - 07:00 EDT"},{"code":"2dhn7z1b5wft","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 29, 00:01 - 05:01 EDT"},{"code":"m6z7xwcwdtzs","name":"BWI Portal Downtime","message":"We have confirmed stability with the BWI dashboard and are considering this issue resolved.","impact":"critical","timestamp":"Oct 28, 11:35 - 14:16 EDT"},{"code":"wtdxt0wxdtqx","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 28, 00:01 - 07:00 EDT"},{"code":"dq6tq7r9knf7","name":"[Scheduled] Messaging Maintenance - Toll Free SMS/MMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 27, 23:01 - Oct 28, 03:00 EDT"},{"code":"mm9bypbh9bm0","name":"Possible Phone Support Downtime","message":"We have confirmed stability and are considering this incident resolved.","impact":"minor","timestamp":"Oct 27, 15:27 - 19:20 EDT"},{"code":"fw2xymvt9qn4","name":"Dashboard Downtime","message":"We have confirmed stability and are considering this issue resolved.","impact":"none","timestamp":"Oct 27, 15:34 - 19:19 EDT"},{"code":"ys85g8lvzlp1","name":"[Scheduled] Messaging Maintenance - MMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 27, 08:00 - 18:00 EDT"},{"code":"l645fdj9b6d5","name":"Toll Free SMS Delivery Delays","message":"We continue to see real time delivery. We consider this incident resolved.","impact":"minor","timestamp":"Oct 27, 10:30 - 13:47 EDT"},{"code":"05gmy44gllvm","name":"[Scheduled] Messaging Maintenance - Toll Free MMS/SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 27, 00:02 - 07:00 EDT"},{"code":"wrdvlhcp0tdw","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 27, 00:02 - 07:00 EDT"},{"code":"k8lq0mmd225x","name":"[Scheduled] Local Market Maintenance - 640 - Sioux Falls, SD","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 27, 01:00 - 05:01 EDT"},{"code":"026c5sswsrg0","name":"[Scheduled] MMS Messaging Maintenance - DFW","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 27, 00:01 - 04:00 EDT"},{"code":"x6ryy6n3g84p","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 26, 03:04 - 06:30 EDT"},{"code":"13l99svnltjv","name":"Dashboard Delays","message":"We have confirmed stability with affected functions in the dashboard and are confirming the issue is resolved.","impact":"minor","timestamp":"Oct 25, 12:08 - 15:27 EDT"},{"code":"gcmhw4jgb084","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 25, 01:06 - 05:00 EDT"},{"code":"n30q651rj1zz","name":"[Scheduled] MMS Messaging Maintenance - LAX","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 25, 00:01 - 03:00 EDT"},{"code":"y2ghzyfhn0kz","name":"Bandwidth Local Market Impairment - 568 (Harlingen, TX)","message":"Final: Services have been restored. Start Time: 10/22/2021 2:52 ET Stop Time: 10/23/2021 6:14 ET","impact":"major","timestamp":"Oct 22, 15:09 - Oct 23, 07:40 EDT"},{"code":"qn0xhq3p0732","name":"[Scheduled] Messaging Maintenance - Toll Free SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 21, 23:02 - Oct 22, 03:00 EDT"},{"code":"csn5mcr6kny2","name":"[Scheduled] Messaging Maintenance (V2 SMS)","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 22, 00:00 - 01:00 EDT"},{"code":"fstlstt164gl","name":"Outbound Canada Calls","message":"We consider this incident resolved.","impact":"minor","timestamp":"Oct 21, 15:24 - 19:51 EDT"},{"code":"fxbblbnl7z2g","name":"[Scheduled] Messaging Maintenance - Toll Free MMS/SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 20, 23:03 - Oct 21, 03:00 EDT"},{"code":"rf1n8vygc13k","name":"[Scheduled] Messaging Maintenance - MMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 20, 12:00 - 18:00 EDT"},{"code":"n9k5bvf5wf74","name":"[Scheduled] Messaging Maintenance - Toll Free MMS/SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 20, 00:00 - 07:01 EDT"},{"code":"p5c78m0c2s2v","name":"[Scheduled] Messaging Maintenance - Toll Free MMS/SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 19, 23:00 - Oct 20, 01:02 EDT"},{"code":"ymnlxbxl6g9l","name":"Bandwidth Dashboard Incident","message":"This incident has been resolved.","impact":"none","timestamp":"Oct 19, 21:32 - 22:26 EDT"},{"code":"lsp8yx0sw007","name":"Bandwidth Dashboard API Incident","message":"We are seeing continued stability for both the Bandwidth Dashboard and API, we consider this incident resolved.","impact":"minor","timestamp":"Oct 19, 09:51 - 10:53 EDT"},{"code":"nwqhlr0g1llp","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 19, 00:04 - 07:00 EDT"},{"code":"ytp64qnjys4f","name":"Bandwidth Local Market Impairment - LATA:420 (Asheville, NC)","message":"This incident has been resolved.","impact":"critical","timestamp":"Oct 17, 13:18 - Oct 18, 05:45 EDT"},{"code":"zy2n17sy7wzb","name":"[Scheduled] Urgent Network Maintenance, Voice","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 17, 17:01 - 20:16 EDT"},{"code":"2wxzvzwf8vvb","name":"[Scheduled] Local Market Maintenance - 420 - Asheville, NC","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 17, 08:02 - 17:02 EDT"},{"code":"9fyr4sznrh0c","name":"On Net Port Activation Delays","message":"We have resolved the incident and the order queue has been cleared.","impact":"minor","timestamp":"Oct 15, 08:46 - 16:27 EDT"},{"code":"2l3zf768q27k","name":"Intermittent Voice Quality Incident","message":"After continued network stability, we consider this incident resolved.","impact":"minor","timestamp":"Oct 14, 16:47 - Oct 15, 13:20 EDT"},{"code":"xly4w2m5n68v","name":"Bandwidth Dashboard & 911 Dashboard Portal","message":"With continued portal stability, we consider this incident resolved.","impact":"major","timestamp":"Oct 15, 10:51 - 13:13 EDT"},{"code":"rn3y1ln5w3t5","name":"Port Order Activation Delays","message":"We have resolved this incident and the order queue has been cleared.","impact":"minor","timestamp":"Oct 14, 11:24 - 16:16 EDT"},{"code":"k62ywpp79gsx","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 14, 00:01 - 04:32 EDT"},{"code":"9fn1h46yttb6","name":"[Scheduled] Messaging Maintenance - Toll Free MMS/SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 13, 23:01 - Oct 14, 03:00 EDT"},{"code":"qwg70nw9vg83","name":"Port Forwarding Delays","message":"We consider this delay resolved.","impact":"minor","timestamp":"Oct 13, 09:23 - 17:24 EDT"},{"code":"gl0hh1ccldm2","name":"Voice Connectivity Incident","message":"For a small window of time, customers may have experienced unexpected delays or failed call setups. This incident is currently resolved.","impact":"none","timestamp":"Oct 13, 11:00 - 11:00 EDT"},{"code":"7fb55l4x725b","name":"Bandwidth International (fka Voxbone) Portal Incident","message":"Customers may have experienced intermittent service disruptions when attempting to log into the Bandwidth International (fka Voxbone) Portal for a brief period of time.","impact":"none","timestamp":"Oct 13, 10:30 - 10:30 EDT"},{"code":"f1qvl8tyh4g4","name":"9-1-1 Dashboard Portal Incident","message":"For a brief period of time, customers may have experienced intermittent issues accessing the 9-1-1 Dashboard Portal and associated APIs. Emergency calls were not impacted.","impact":"none","timestamp":"Oct 13, 10:30 - 10:30 EDT"},{"code":"n4t3sqbbsbs0","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 13, 00:03 - 07:00 EDT"},{"code":"dv3zq0jldbgd","name":"[Scheduled] Messaging Maintenance - Toll Free MMS/SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 12, 23:02 - Oct 13, 07:00 EDT"},{"code":"kyv2yvwwg7hz","name":"[Scheduled] Local Market Maintenance - 428 - Wilmington, NC","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 13, 00:03 - 06:01 EDT"},{"code":"thjw50w0jzx4","name":"On-Net Porting Delays","message":"We have resolved the incident and the order queue has been cleared.","impact":"minor","timestamp":"Oct 12, 12:06 - 12:27 EDT"},{"code":"086fm4qjm0x8","name":"[Scheduled] SMS Messaging Maintenance - DFW","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 12, 00:02 - 02:00 EDT"},{"code":"b3ljnwcxmmzg","name":"[Scheduled] Local Market Maintenance - 344 - Saginaw, MI","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 8, 00:01 - 04:00 EDT"},{"code":"c0kj88069zjv","name":"[Scheduled] Messaging Maintenance (V2 SMS)","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 8, 00:00 - 01:01 EDT"},{"code":"gwhrkx5n4jlc","name":"Off-Net Porting Delays","message":"The backlog from this incident has been cleared and we're considering the incident resolved.","impact":"major","timestamp":"Oct 4, 15:48 - Oct 7, 10:37 EDT"},{"code":"gk16849nm9d9","name":"Bandwidth Local Market Impairment - LATA 562 Beaumont, TX.","message":"Services have been restored","impact":"major","timestamp":"Oct 7, 01:33 - 10:28 EDT"},{"code":"khdw9btq3w8m","name":"[Scheduled] Local Market Maintenance - 640 - Sioux Falls, SD","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 7, 01:00 - 05:00 EDT"},{"code":"r8m1y70wc70m","name":"[Scheduled] Messaging Maintenance - Toll Free MMS/SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 6, 23:04 - Oct 7, 03:00 EDT"},{"code":"hjjv0v9lwsh7","name":"Inbound Toll Free Incident","message":"Bandwidth teams have observed expected inbound Toll Free traffic with regards to Verizon’s network. We consider this incident resolved.","impact":"major","timestamp":"Oct 6, 21:40 - 23:51 EDT"},{"code":"1j44r3jqsb3c","name":"Phone Support Incident","message":"Bandwidth Phone Support has restored and inbound calls are processing as expected.","impact":"minor","timestamp":"Oct 6, 22:32 - 23:48 EDT"},{"code":"k6hw20qz14tb","name":"Bandwidth International Network Incident","message":"After prolonged monitoring and expected network behavior. We consider this incident closed.","impact":"minor","timestamp":"Oct 4, 12:15 - Oct 6, 13:27 EDT"},{"code":"d8vft1kpxdmk","name":"911, Inbound & Outbound Voice, V2 Voice, Portal and API, Messaging Incident","message":"After prolonged monitoring and expected network behavior. We consider this incident closed.","impact":"minor","timestamp":"Sep 29, 13:01 - Oct 6, 13:27 EDT"},{"code":"p3ltks3gvgrx","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 6, 00:00 - 07:00 EDT"},{"code":"6gbkpznjn319","name":"[Scheduled] Messaging Maintenance - Toll Free MMS/SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 5, 23:02 - Oct 6, 03:00 EDT"},{"code":"m6s7w5q2q3yg","name":"Automatic Account Refill Incident","message":"Bandwidth teams have resolved Automatic Refills. At this time accounts along with Voice and Messaging traffic are behaving as expected.","impact":"minor","timestamp":"Oct 5, 08:04 - 08:52 EDT"},{"code":"x1x7cvhppykw","name":"Bandwidth Local Market Impairment - LATA - 446 - Macon, GA","message":"Services restored while carrier was testing. Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 10/04/2021 13:31 ET Stop Time: 10/04/2021 13:36 ET","impact":"none","timestamp":"Oct 4, 13:41 - 16:27 EDT"},{"code":"lffk7wf2ygq4","name":"Bandwidth Local Market Impairment - 350 - Appleton, WI","message":"This incident has been resolved.","impact":"none","timestamp":"Oct 1, 14:15 - Oct 2, 09:57 EDT"},{"code":"yqyvb1n16hq6","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 1, 00:01 - 05:00 EDT"}]}],"show_component_filter":true,"show_uptime_calendar":true,"component_filter":null,"start_time":"2021-10-01T00:00:00-04:00","end_time":"2021-12-31T23:59:59-05:00"}

Incident History