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We're considering this incident resolved.","impact":"minor","timestamp":"Mar 19, 18:45 - Mar 20, 15:17 EDT"},{"code":"5sdqgspscnhh","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 20, 01:00 - 07:00 EDT"},{"code":"grcdhzml4b4z","name":"[Scheduled] Local Market Maintenance - 526 - Fort Smith, AR","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 19, 01:00 - 07:00 EDT"},{"code":"6sg4j3z2ywbt","name":"Raleigh, NC- Weather Statement","message":"This incident has been resolved.","impact":"none","timestamp":"Mar 18, 09:14 - 20:05 EDT"},{"code":"zt89cvdbvfz5","name":"[Scheduled] DLS Maintenance - LAX Data Center","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 18, 04:01 - 09:00 EDT"},{"code":"b6d44tzczn3q","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 17, 23:01 - Mar 18, 07:00 EDT"},{"code":"b2czbrwncq2j","name":"Level3 Porting Delays","message":"Bandwidth has received confirmation from Lumen the issue has been resolved and all queued orders are now complete. 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Start Time: 03/12/2021 12:25 AM ET Stop Time: 03/15/2021 12:47 AM ET","impact":"none","timestamp":"Mar 12, 08:20 - Mar 15, 21:41 EDT"},{"code":"bhjrcxm1nt4j","name":"[Scheduled] Bandwidth Dashboard Maintenance","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 15, 00:00 - 02:00 EDT"},{"code":"t4xzgkcjsg6m","name":"Porting Delays","message":"This incident has been resolved.","impact":"minor","timestamp":"Mar 12, 12:16 - 14:31 EST"},{"code":"kxjht5fmx1j1","name":"Bandwidth Local Market Impairment - LATA: 330 (Evansville, IN)","message":"Our carrier has completed all necessary repairs for the equipment failure and Bandwidth can confirm all services are restored. This incident is being resolved.","impact":"none","timestamp":"Mar 10, 09:09 - Mar 12, 08:23 EST"},{"code":"p64sd1q3z0xq","name":"Bandwidth Local Market Impairment - LATA: 334 (Fort Wayne, IN)","message":"Our carrier has completed all necessary repairs for the equipment failure and Bandwidth can confirm all services are restored. This incident is being resolved.","impact":"none","timestamp":"Mar 10, 01:59 - Mar 12, 08:22 EST"},{"code":"zgq57myvvfny","name":"Bandwidth Local Market Impairment - 342 - Marquette, MI","message":"Our carrier has completed all necessary repairs for the equipment failure and Bandwidth can confirm all services are restored. This incident is being resolved.","impact":"none","timestamp":"Mar 10, 02:36 - Mar 12, 08:21 EST"},{"code":"zsc34x53d50b","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 12, 00:01 - 07:00 EST"},{"code":"rq3q4syrpfyd","name":"[Scheduled] Messaging Maintenance (V2 SMS)","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 12, 00:00 - 01:00 EST"},{"code":"ht3glnnmdp6r","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 10, 23:00 - Mar 11, 07:00 EST"},{"code":"8shg9zq36ysn","name":"[Scheduled] DLS Maintenance - JKF Data Center","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 11, 00:00 - 05:00 EST"},{"code":"zkhjn48dvd22","name":"Bandwidth Local Market Impairment - Multiple Markets","message":"Final: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved. 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This incident is being resolved. Start Time: 03/07/2021 05:13 ET Stop Time: 03/07/2021 06:46 ET","impact":"major","timestamp":"Mar 7, 18:30 - Mar 8, 01:46 EST"},{"code":"qk1rbr3jczgy","name":"[Scheduled] Local Market Maintenance - 220 - Pleasantville, NJ","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 6, 01:00 - 06:00 EST"},{"code":"hnlrvfzv81z8","name":"MMS Delivery Delays","message":"MMS is completing as normal. This is incident is resolved.","impact":"minor","timestamp":"Mar 5, 16:35 - 18:39 EST"},{"code":"3ly0bldxr87z","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 4, 23:00 - Mar 5, 07:00 EST"},{"code":"h76mb7npwzk0","name":"[Scheduled] DLS Maintenance - ATL Data Center","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 5, 00:00 - 06:00 EST"},{"code":"kgrvn4wm44sq","name":"[Scheduled] EVS (911) Maintenance - DFW Data Center","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 5, 00:00 - 02:00 EST"},{"code":"t9fc3tyvkdxk","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 4, 00:00 - 05:00 EST"},{"code":"83rr3rzb90lk","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 3, 00:03 - 06:00 EST"},{"code":"c91s6425k35w","name":"Bandwidth Local Market Impairment - LATA 420: Asheville,NC","message":"Final: Carrier has confirmed that services are up and running. Full testing concluded. Start Time: 7:43 AM ET Stop Time: 1:58 PM ET","impact":"major","timestamp":"Mar 2, 08:18 - 16:44 EST"},{"code":"pm47hm2k51b7","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 2, 00:00 - 05:00 EST"},{"code":"7frtc94h20yc","name":"[Scheduled] Messaging Maintenance - Toll Free MMS/SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 1, 23:03 - Mar 2, 03:00 EST"}]},{"name":"February","year":2021,"starts_on":1,"days":28,"incidents":[{"code":"jv36wwj9bvdc","name":"[Scheduled] Local Market Maintenance - 220 - Pleasantville, NJ","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 27, 00:00 - 05:00 EST"},{"code":"nq4bq3f03y03","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 26, 01:01 - 07:00 EST"},{"code":"gkzxczg93z9w","name":"[Scheduled] DLS Maintenance - ATL Data Center","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 26, 00:01 - 06:01 EST"},{"code":"2rp2tbfnrwxp","name":"[Scheduled] Messaging Maintenance (V2 SMS)","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 26, 00:00 - 01:00 EST"},{"code":"62gcpzq82hnb","name":"Port Activation Delays","message":"Bandwidth has confirmed the delay has subsided, orders are completing as scheduled at this time, and all pending orders have completed. We're considering this issue resolved.","impact":"minor","timestamp":"Feb 25, 12:38 - 14:19 EST"},{"code":"z2253pm3hr0p","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 25, 01:02 - 08:01 EST"},{"code":"bb01bh5dxfsv","name":"[Scheduled] Local Market Maintenance - 328 - Dayton, OH","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 25, 00:00 - 06:00 EST"},{"code":"4m6r1k79n3c9","name":"[Scheduled] Messaging Maintenance - Toll Free MMS/SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 24, 23:01 - Feb 25, 03:01 EST"},{"code":"xrp64vvpfsj9","name":"[Scheduled] Application Platform Maintenance","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 25, 00:01 - 01:00 EST"},{"code":"wksw7954321f","name":"TRAM Tool (CSR Tool) Incident","message":"Bandwidth has confirmed stability and we are considering this incident resolved.","impact":"minor","timestamp":"Feb 24, 12:27 - 15:40 EST"},{"code":"t3cjp19r9klp","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 24, 01:01 - 06:03 EST"},{"code":"9bylzxpb3cz8","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 23, 01:00 - 09:00 EST"},{"code":"qgsb0mrs2xb4","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 22, 23:00 - Feb 23, 07:00 EST"},{"code":"ds7p2chq0sm3","name":"Texas Winter Weather Statement","message":"This incident has been resolved.","impact":"none","timestamp":"Feb 16, 16:12 - Feb 22, 09:29 EST"},{"code":"sgy9kts1xg0q","name":"[Scheduled] Local Market Maintenance - 640 - Sioux Falls, SD","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 22, 00:00 - 05:01 EST"},{"code":"jmky2tddxdk8","name":"Port-in Latency Issue","message":"Bandwidth teams have seen orders complete without delay and consider this incident resolved.","impact":"minor","timestamp":"Feb 19, 11:34 - 17:35 EST"},{"code":"98pp285nk3cm","name":"LAX Voice Incident","message":"Traffic is traversing the LAX data center as expected. We consider this incident resolved,","impact":"minor","timestamp":"Feb 19, 09:46 - 13:12 EST"},{"code":"84fm28yyb60l","name":"[Scheduled] DLS Maintenance - LAX Data Center","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 19, 03:02 - 09:00 EST"},{"code":"3qz8d5lm8962","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 19, 01:00 - 08:00 EST"},{"code":"b6ltnr13y2fr","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 19, 00:00 - 07:00 EST"},{"code":"bnhjxcnj3jrs","name":"Bandwidth Dashboard e911 API Incident","message":"Bandwidth teams have resolved this API issue and GET requests are processing as expected.","impact":"minor","timestamp":"Feb 18, 22:43 - 23:37 EST"},{"code":"jh70v5tqql7j","name":"[Scheduled] DLS Maintenance - ATL Data Center","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 18, 00:01 - 06:00 EST"},{"code":"9cyp9w51r6mj","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 18, 00:01 - 06:00 EST"},{"code":"5bntv4h2qx30","name":"[Scheduled] Messaging Maintenance - Toll Free MMS/SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 17, 23:01 - Feb 18, 03:01 EST"},{"code":"qck6y9n8811n","name":"EVS (911) TTS Emergency Notifications Issue","message":"Between 2/17/21 10:22pm EST – 2/18/21 1:44pm EST Customers who have TTS Emergency Notifications were not properly sending notifications as designed. The issue has been resolved and notifications are stable.","impact":"none","timestamp":"Feb 17, 22:30 - 22:30 EST"},{"code":"63kcyfwgtxgy","name":"Bandwidth Dashboard Incident","message":"Our vendor has implemented a fix and it has remained stable. We consider this incident resolved.","impact":"minor","timestamp":"Feb 15, 14:03 - Feb 17, 21:36 EST"},{"code":"dgjylh2hcjz2","name":"Port-In Translation Issue","message":"Our vendor has implemented a fix and it has remained stable. We consider this incident resolved.","impact":"minor","timestamp":"Feb 16, 11:05 - Feb 17, 21:36 EST"},{"code":"6wr2521yl2hz","name":"Bandwidth Local Market Impairment - LATA 348: Grand Rapids, MI","message":"This incident has been resolved.","impact":"critical","timestamp":"Feb 16, 11:12 - Feb 17, 09:44 EST"},{"code":"29wvrn30w2ns","name":"[Scheduled] DLS Maintenance - LAX Data Center","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 17, 03:03 - 09:00 EST"},{"code":"nczm9n3jpzkk","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 17, 02:00 - 06:01 EST"},{"code":"2x0899df4k3d","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 17, 00:00 - 05:00 EST"},{"code":"l5xcxwsxl49s","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 15, 23:00 - Feb 16, 07:00 EST"},{"code":"rsvmbwtk7m69","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 16, 02:00 - 06:00 EST"},{"code":"3tyjrjrmcfyb","name":"Toll Free SMS Outbound Delays","message":"Vendor fix is confirmed, All TF SMS messages to T-Mobile handsets are completing as normal.","impact":"minor","timestamp":"Feb 15, 08:53 - 13:48 EST"},{"code":"9vwxd2fssxp0","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 15, 02:02 - 06:01 EST"},{"code":"xp3ypqm4h9w3","name":"[Scheduled] SMS Messaging Maintenance - DFW & LAX","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 15, 00:00 - 02:00 EST"},{"code":"yjq5m4z7zz08","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 12, 00:01 - 07:00 EST"},{"code":"plh9fstjrt21","name":"[Scheduled] Messaging Maintenance (V2 SMS)","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 12, 00:01 - 01:00 EST"},{"code":"gvgj60p9tlf1","name":"Potential Inbound Call Failures","message":"Inbound calling has remained stable. This issue is resolved.","impact":"minor","timestamp":"Feb 11, 11:11 - 13:51 EST"},{"code":"4ghbxk9fsb16","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 11, 00:01 - 07:00 EST"},{"code":"9phr74vbl4sy","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 11, 02:01 - 06:00 EST"},{"code":"ns051gdn5745","name":"[Scheduled] Messaging Maintenance - Toll Free MMS/SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 10, 23:00 - Feb 11, 03:01 EST"},{"code":"mprsss0tjmhz","name":"Bandwidth Dashboard Brief API Timeout","message":"Between 8:48pm and 8:53pm Eastern, Bandwidth Dashboard users may have experienced API errors or timeouts while using the dashboard. This issue has been resolved.","impact":"none","timestamp":"Feb 10, 20:30 - 20:30 EST"},{"code":"rxvxpnj8z8ch","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 10, 00:00 - 06:00 EST"},{"code":"3df69550zx91","name":"Increase in TF SMS Errors","message":"Between 4:15AM - 07:30AM ET, TF SMPP customers may have seen an increase in errors and message rejections. This has been resolved.","impact":"none","timestamp":"Feb 9, 07:30 - 07:30 EST"},{"code":"4q25qdt9gp3w","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 9, 00:00 - 06:01 EST"},{"code":"008p6d5rl060","name":"[Scheduled] RDU Data Center Maintenance","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 9, 00:00 - 03:00 EST"},{"code":"5khl39gh512g","name":"911 Dashboard Provisioning","message":"Between 4:30 PM ET - 6:57 PM ET, customers may have experienced issues adding locations or endpoints in the Bandwidth Dashboard and 911 Dashboard. 911 provisioning has restored and remains stable","impact":"none","timestamp":"Feb 8, 19:00 - 19:00 EST"},{"code":"ns69gl82fgtk","name":"Support & Ticketing Portal","message":"Our Support and Ticketing Portal has remained stable. We've also received confirmation from our vendor that this issue has been resolved.","impact":"critical","timestamp":"Feb 8, 10:10 - 15:13 EST"},{"code":"8xqqt91my0b2","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 6, 01:01 - 06:00 EST"},{"code":"j8c5rbjdc8zv","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 5, 01:00 - 09:00 EST"},{"code":"6lp9w220fz89","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 5, 00:00 - 07:00 EST"},{"code":"fgngdk1cyv2s","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 4, 01:00 - 07:00 EST"},{"code":"pv11n1tjld9x","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 4, 02:02 - 06:00 EST"},{"code":"cv8ny3t81pxb","name":"[Scheduled] Messaging Maintenance - Toll Free MMS/SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 3, 23:01 - Feb 4, 03:00 EST"},{"code":"psp0vgh1jqmr","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 3, 00:00 - 05:00 EST"},{"code":"s2qs3nnglvjm","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 2, 00:01 - 07:00 EST"},{"code":"4djq72mrsqg6","name":"[Scheduled] V1 Voice and Messaging Maintenance","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 2, 00:00 - 01:00 EST"},{"code":"k9l7c2jp9z10","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 1, 01:00 - 06:00 EST"}]}],"show_component_filter":true,"show_uptime_calendar":true,"component_filter":null,"start_time":"2021-02-01T00:00:00-05:00","end_time":"2021-04-30T23:59:59-04:00"}

Incident History