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This incident is being resolved. Start Time: 11/28/2022 21:19 ET Stop Time: 11/30/2022 02:42 ET","impact":"major","timestamp":"Nov 29, 20:22 - Nov 30, 09:36 EST"},{"code":"f6klt4thnqhc","name":"DE PoP Network Incident","message":"The BWI network experienced a network incident between 9:50am and 10:10am UTC (4:50am-5:10am EST) that may have caused some calls to drop and/or fail to connect over DEFR1SPB01. 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This incident is being resolved. Start Time: 11/22/2022 20:07 PM EST Stop Time: 11/23/2022 04:55AM EST","impact":"none","timestamp":"Nov 22, 20:07 - Nov 23, 08:22 EST"},{"code":"kqrp5p4mypcm","name":"Inbound Calling Incident: United Kingdom","message":"This incident has been resolved.","impact":"minor","timestamp":"Nov 18, 10:13 - Nov 23, 07:58 EST"},{"code":"xrd01p0r21gs","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 23, 01:00 - 07:00 EST"},{"code":"r677qmsr96vm","name":"[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 22, 23:01 - Nov 23, 03:00 EST"},{"code":"btwpznc5mtym","name":"Bandwidth Local Market Impairment -928 - Charlottesville VA","message":"Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 11/21/2022 6:50 ET Stop Time: 11/21/20202 20:50 ET","impact":"none","timestamp":"Nov 21, 07:06 - Nov 22, 06:13 EST"},{"code":"jk3vv2sgpvh4","name":"[Scheduled] Local Market Maintenance - 220 - Pleasantville, NJ","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 22, 00:00 - 06:00 EST"},{"code":"mg3rrvh8c8h0","name":"[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 21, 23:00 - Nov 22, 03:00 EST"},{"code":"4h7hhmw06sb7","name":"Global Portal: Login & Insights","message":"This incident has been resolved.","impact":"minor","timestamp":"Nov 21, 08:18 - 08:56 EST"},{"code":"cr6540vjx2p7","name":"[Scheduled] Local Market Maintenance - 220 - Pleasantville, NJ","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 21, 00:00 - 06:00 EST"},{"code":"0nwkjnqkbk75","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 18, 22:02 - Nov 19, 06:01 EST"},{"code":"3131kd8cqcvm","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 19, 00:01 - 05:00 EST"},{"code":"0qk5wx1frzs0","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 18, 01:00 - 07:01 EST"},{"code":"g9dwzd504wyf","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 17, 20:02 - Nov 18, 06:00 EST"},{"code":"vdmkrwf0kh3w","name":"[Scheduled] Bandwidth Dashboard Maintenance","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 18, 00:00 - 01:30 EST"},{"code":"y995zrwbznj8","name":"[Scheduled] Bandwidth Voice Maintenance","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 18, 00:00 - 01:01 EST"},{"code":"znrm5kg9jx0y","name":"[Scheduled] Global Voice Maintenance - Singapore","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 17, 12:00 - 18:01 EST"},{"code":"kdtl8s8tg5gf","name":"Off-Net Porting Delays","message":"At this time our vendor has confirmed their backlog is clear, we've confirmed all pending ports have been completed, and we're considering this incident resolved.","impact":"major","timestamp":"Nov 16, 12:53 - Nov 17, 10:18 EST"},{"code":"g67n3bl5c513","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 17, 00:01 - 05:00 EST"},{"code":"btlzry61v9gt","name":"[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 16, 23:02 - Nov 17, 03:00 EST"},{"code":"s68dt1d4ckvz","name":"Intermittent Stir/Shaken failures","message":"We encountered an incident earlier today that would have caused intermittent failures on inbound Stir/Shaken identity headers between 9:01am and 2:40pm ET. 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This incident is being resolved. 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The Bandwidth network remains stable at this time.","impact":"none","timestamp":"Nov 11, 20:30 - 20:30 EST"},{"code":"1264k3z5pcwm","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 11, 01:00 - 07:01 EST"},{"code":"h6fskw12bgf8","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 10, 20:01 - Nov 11, 06:01 EST"},{"code":"9nyctyxr5jv3","name":"[Scheduled] Messaging Maintenance (V2 SMS)","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 11, 00:00 - 01:00 EST"},{"code":"z8g4jlls1hlz","name":"[Scheduled] Global Voice Maintenance - Poland","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 10, 19:00 - 20:00 EST"},{"code":"hy424jd266h9","name":"[Scheduled] Messaging Maintenance - MMS/SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 10, 01:01 - 07:02 EST"},{"code":"93nwbs5x1ts8","name":"[Scheduled] Local Market Maintenance - 620 - Rochester, MN","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 10, 01:01 - 07:01 EST"},{"code":"b37g05n7l3hy","name":"[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 9, 23:00 - Nov 10, 03:00 EST"},{"code":"9bbvqg37h2l7","name":"Bandwidth International Market Impairment - El Salvador","message":"Final: Calls are working properly again in El Salvador. This incident is being resolved. Start Time: 11/09/2022 19:53 GMT Stop Time: 11/09/2022 22:47 GMT","impact":"critical","timestamp":"Nov 9, 17:21 - 18:49 EST"},{"code":"k400v4jxy6cc","name":"Bandwidth Local Market Impairment - 250 - Lynchburg, VA","message":"Final: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 11/09/2022 15:21 GMT Stop Time: 11/09/2022 19:52 GMT","impact":"critical","timestamp":"Nov 9, 10:54 - 16:18 EST"},{"code":"lcvyxw6j98x9","name":"Bandwidth Local Market Impairment - 738 - Stockton CA","message":"Final: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 11/09/2022 07:55 ET Stop Time: 11/09/2022 09:35 ET","impact":"critical","timestamp":"Nov 9, 04:00 - 10:13 EST"},{"code":"db87vdp8yw04","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 8, 23:00 - Nov 9, 10:07 EST"},{"code":"gbf1dx7g0nhs","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 9, 00:00 - 07:01 EST"},{"code":"wtdt3sl94dh2","name":"911 ALI Incident","message":"This incident has been resolved.","impact":"none","timestamp":"Nov 7, 15:42 - Nov 9, 02:00 EST"},{"code":"30zh4s6015k4","name":"BWI Web Apps Incident","message":"We’ve resolved the incident at this time. It occurred during a system maintenance, the system was restarted and function has been restored.","impact":"major","timestamp":"Nov 8, 17:38 - 17:54 EST"},{"code":"4rhdyd88fydg","name":"Bandwidth Local Market Impairment - 420 - Asheville NC","message":"Final: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 11/08/2022 05:15 GMT Stop Time: 11/08/2022 11:10GMT","impact":"critical","timestamp":"Nov 8, 01:03 - 11:37 EST"},{"code":"l46mxd5drzfl","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 8, 00:00 - 05:00 EST"},{"code":"2kp3ykpyy24c","name":"[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 7, 23:00 - Nov 8, 03:00 EST"},{"code":"wmrkr1z9jdjg","name":"Bandwidth Local Market Impairment - 562 - Beaumont, TX","message":"Final: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 11/05/2022 21:55 GMT Stop Time: 11/07/2022 07:15 GMT","impact":"none","timestamp":"Nov 5, 18:23 - Nov 7, 14:24 EST"},{"code":"cdxkwnyzzf4m","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 7, 00:00 - 07:00 EST"},{"code":"xlmlnbw02g1v","name":"Bandwidth Local Market Impairment - LATA 256 - Clarksburg, WV","message":"This incident has been resolved.","impact":"critical","timestamp":"Nov 6, 11:00 - 14:38 EST"},{"code":"1d35zz7wkw6s","name":"[Scheduled] Local Market Maintenance - 522 - Springfield, MO","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 5, 01:00 - 03:00 EDT"},{"code":"vtpcwzvy8tsq","name":"T-Mobile Messaging Delays, Toll-Free MMS","message":"This incident has been resolved.","impact":"minor","timestamp":"Nov 4, 12:49 - 21:24 EDT"},{"code":"cwtnn861z9d1","name":"Number Provisioning Incident, US & Canada Dashboard","message":"This incident has been resolved.","impact":"minor","timestamp":"Nov 4, 14:24 - 16:27 EDT"},{"code":"m2dcdv54vkwg","name":"Bandwidth Local Market Impairment - 256 - Clarksburg, WV","message":"Final: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 11/03/2022 20:42 GMT Stop Time: 11/03/2022 21:22 GMT","impact":"none","timestamp":"Nov 3, 17:14 - Nov 4, 08:39 EDT"},{"code":"vxv6c1rz1q2t","name":"Bandwidth Local Market Impairment - 476 - Birmingham AL","message":"Final: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 11/04/2022 05:15 GMT Stop Time: 11/04/2022 09:18 GMT","impact":"none","timestamp":"Nov 4, 02:05 - 08:33 EDT"},{"code":"qwq61v194s68","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 4, 00:00 - 06:00 EDT"},{"code":"346h1fk5gy6r","name":"[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 3, 23:02 - Nov 4, 03:00 EDT"},{"code":"w40pdkgvnmh3","name":"Inbound SMS Delays from Verizon","message":"This incident has been resolved.","impact":"minor","timestamp":"Nov 2, 14:28 - Nov 3, 19:17 EDT"},{"code":"hs7jyt23bz65","name":"Inbound Canada Calling Incident","message":"This incident has been resolved.","impact":"minor","timestamp":"Nov 3, 17:32 - 19:16 EDT"},{"code":"vjd3n3v6nz7n","name":"Bandwidth Local Market Impairment - 256 - Clarksburg WV","message":"Final: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 11/03/2022 03:16 GMT Stop Time: 11/03/2022 12:24 GMT","impact":"minor","timestamp":"Nov 3, 05:29 - 15:02 EDT"},{"code":"4smwlfyltg2x","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 3, 00:01 - 07:00 EDT"},{"code":"gdywwn0mkj6h","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 3, 00:00 - 06:01 EDT"},{"code":"gsjjjpn9pmhc","name":"Voice network incident","message":"Some calls traversing our network may have failed to connect between 4:21pm and 4:29pm ET due to a loss of connection with VMware host. Connection was regained and traffic has been flowing normally since.","impact":"none","timestamp":"Nov 2, 16:30 - 16:30 EDT"},{"code":"8bv59p3v83k0","name":"Dashboard Notes for Port In Requests Lost","message":"Any notes submitted on port in orders in the dashboard between 8:04am and 12:30pm ET today 11/2 did not create an internal task for LNP agents to work and were lost. Customers will need to resubmit any notes on port in orders added during the outage in order for them to received by the LNP team.","impact":"none","timestamp":"Nov 2, 08:00 - 08:00 EDT"},{"code":"7k0xhz7ggkmf","name":"[Scheduled] Local Market Maintenance - 620 - Rochester, MN","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 2, 01:00 - 06:01 EDT"},{"code":"swzjrcwqhkx5","name":"[Scheduled] Local Market Maintenance - 338 - Bloomington, IN","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 2, 00:00 - 05:00 EDT"},{"code":"tf8nkt56yc7d","name":"10DLC MMS Delays","message":"Messages are continuing to deliver normally, we’ve confirmed stability, and we’re considering this incident resolved.","impact":"minor","timestamp":"Nov 1, 15:57 - 21:50 EDT"},{"code":"1dwlrtt328q5","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 1, 00:00 - 07:00 EDT"}]},{"name":"October","year":2022,"starts_on":6,"days":31,"incidents":[{"code":"44hl341s1v90","name":"Possible 10DLC MMS Delays","message":"At this time we’ve confirmed delays have subsided, function is at expected levels, and we’re considering this incident resolved.","impact":"minor","timestamp":"Oct 31, 15:46 - 22:03 EDT"},{"code":"q6vx1j2v7f27","name":"BW Voice Network Incident","message":"Calls going through the LAX2 SBC may have dropped during a network incident between 6:36pm and 6:37pm ET. Network is stable at this time and relevant teams are following up with our vendor.","impact":"none","timestamp":"Oct 31, 19:30 - 19:30 EDT"},{"code":"bww58kcf41p6","name":"DFW Network Incident","message":"We've confirmed our equipment is in order and we're considering this incident resolved.","impact":"none","timestamp":"Oct 31, 15:54 - 16:52 EDT"},{"code":"1fyv3mc0m503","name":"Addendum to DFW Network Incident on 10/31","message":"Inbound and outbound MMS may have been affected outside the posted window for the incident between 3:58pm ET and 4:13pm ET due to the same issue. 63342 messages were dropped due to the intervention during this window. These would of had to be retried by customer/carrier equipment or they were lost.","impact":"none","timestamp":"Oct 31, 16:00 - 16:00 EDT"},{"code":"sxg9hf73cxp6","name":"WebRTC Network Incident","message":"AWS is experiencing a network impairment, so we had to redirect traffic to another node, and service has been restored. Downtime would have occurred between 4:02pm and 4:22pm ET.","impact":"none","timestamp":"Oct 31, 16:00 - 16:00 EDT"},{"code":"4hhk3jclyz74","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 30, 23:02 - Oct 31, 07:00 EDT"},{"code":"vjnj1518mr2d","name":"Intermittent Inbound LC MMS Delays","message":"We’ve confirmed return to normal function and the vendor has also confirmed resolution on there end. At this time we’re considering this incident resolved.","impact":"minor","timestamp":"Oct 28, 14:47 - Oct 29, 08:11 EDT"},{"code":"zd13f7mjk920","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 28, 00:01 - 07:00 EDT"},{"code":"tfm3cjjk9s22","name":"[Scheduled] Messaging Maintenance (V2 SMS)","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 28, 00:00 - 01:00 EDT"},{"code":"qc22368vwz8j","name":"Number Provisioning Delays","message":"We've confirmed stability with the network and we're considering this incident resolved.","impact":"minor","timestamp":"Oct 27, 10:40 - 12:30 EDT"},{"code":"5zpwhq803ryl","name":"[Scheduled] Local Market Maintenance - 344 - Saginaw, MI","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 27, 00:01 - 08:00 EDT"},{"code":"drlbrpjrtwxm","name":"[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 26, 23:00 - Oct 27, 03:00 EDT"},{"code":"0wb9gg1pbxkm","name":"Possible Call drops for SIP Auth/Network Bridge customers","message":"A small subset of calls using this gateway may have experienced an increase in 4XX responses between 9:00 PM ET 10/26/2022 and 2:00 PM ET 11/1/2022. The problem has been mitigated at this time and a permanent fix is scheduled for tonight, 11/1/2022.","impact":"none","timestamp":"Oct 26, 21:00 - 21:00 EDT"},{"code":"jwzw7pwm2pmk","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 26, 00:00 - 08:00 EDT"},{"code":"xlky7bw79d14","name":"[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 25, 23:00 - Oct 26, 06:03 EDT"},{"code":"djpjlmf5jmp4","name":"Bandwidth Local Market Impairment - 330 - Evansville IN","message":"Our carrier has completed all necessary repairs (fiber cut/equipment failure) and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 10/26/2022 00:04 ET Stop Time: 10/26/2022 01:14 ET","impact":"none","timestamp":"Oct 26, 00:52 - 06:00 EDT"},{"code":"7hhddqb7q2q2","name":"Bandwidth Local Market Impairment - 350 - Appleton WI","message":"Our carrier has completed all necessary repairs (fiber cut/equipment failure) and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 10/26/2022 00:04 ET Stop Time: 10/26/2022 01:04 ET","impact":"none","timestamp":"Oct 26, 00:53 - 06:00 EDT"},{"code":"bvwxzrvw78lg","name":"[Scheduled] Local Market Maintenance - 344 - Saginaw, MI","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 25, 00:00 - 08:00 EDT"},{"code":"lwdnv6sbjr36","name":"Bandwidth Local Market Impairment - 234 - Pittsburgh PA","message":"Our carrier has completed all necessary repairs (restored power) and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 10/24/2022 23:14 ET Stop Time: 10/25/2022 02:04 ET","impact":"none","timestamp":"Oct 24, 23:55 - Oct 25, 06:42 EDT"},{"code":"vmb583rt2yy4","name":"[Scheduled] Global Voice Maintenance - Croatia","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 24, 19:01 - 20:01 EDT"},{"code":"jj17nj640qgh","name":"Intermittent WebRTC Failures","message":"AWS was able to implement a fix for the underlying issue and we've confirmed failures have ceased. At this time we're considering this incident resolved.","impact":"major","timestamp":"Oct 24, 12:11 - 14:20 EDT"},{"code":"p76ytyqk37xt","name":"Bandwidth Local Market Impairment - 322 - Youngstown OH","message":"Final: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 10/23/2022 23:55 ET Stop Time: 10/24/2022 04:05 ET","impact":"critical","timestamp":"Oct 24, 00:40 - 13:10 EDT"},{"code":"5r9xz8svg3qs","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 23, 21:00 - Oct 24, 09:00 EDT"},{"code":"1lw7ktfq4jt2","name":"Increase in DLR 999 Errors","message":"A system maintenance deployed this morning resulted in an increase in 999 errors on DLRs today for Long Code SMS. The deployment was rolled back to mitigate and errors for this specific issue ceased at 15:13.","impact":"none","timestamp":"Oct 24, 05:00 - 05:00 EDT"},{"code":"16j91fk5y4j0","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 22, 23:00 - Oct 23, 06:00 EDT"},{"code":"7h98hn3ltr7x","name":"[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 22, 23:01 - Oct 23, 03:02 EDT"},{"code":"pg4tqlmn6jvy","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 22, 11:50 - 14:52 EDT"},{"code":"7lpmf1scnknx","name":"[Scheduled] Local Market Maintenance - 338 - Bloomington, IN","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 21, 23:00 - Oct 22, 05:00 EDT"},{"code":"l1rxv2s91kzh","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 21, 01:00 - 07:00 EDT"},{"code":"y05lq6dr742k","name":"Bandwidth Local Market Impairment - 420 - Asheville NC","message":"Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 10/21/2022 00:08 ET Stop Time: 10/21/2022 01:12 ET","impact":"none","timestamp":"Oct 21, 00:48 - 06:18 EDT"},{"code":"7pcyjclbszrk","name":"Bandwidth US and Canada Dashboard Incident, 911 Searching","message":"This incident has been resolved.","impact":"minor","timestamp":"Oct 20, 11:17 - 11:49 EDT"},{"code":"rrxn387my2zm","name":"Messaging Insights Delays","message":"The queue has cleared, insights are populating normally and we're considering this incident resolved. Internal teams are working on a long term fix for the increased load on the insights infrastructure.","impact":"minor","timestamp":"Oct 19, 17:43 - Oct 20, 08:10 EDT"},{"code":"vh74w2ds3tfq","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 20, 01:01 - 06:00 EDT"},{"code":"3zq7w6x7gds1","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 20, 00:01 - 06:00 EDT"},{"code":"n1v9wnm78pwp","name":"[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 19, 23:01 - Oct 20, 06:00 EDT"},{"code":"wcv26djf3ttq","name":"[Scheduled] Network Maintenance - DFW & ATL Data Centers","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 20, 00:01 - 06:00 EDT"},{"code":"wg9f0h08g261","name":"Possible Messaging Delays to ATT Handsets","message":"The vendor has advised they implemented a fix and we confirmed deliveries are functioning as expected. We're considering this incident resolved at this time.","impact":"minor","timestamp":"Oct 19, 14:58 - 19:53 EDT"},{"code":"8hpcj3qm6gsx","name":"International Portal Number Update Failures","message":"The drop down menu for number configuration changes wasn't functioning in the BWI portal. We confirmed a bug in the portal release today and the release was rolled back to mitigate. We've confirmed function has returned to normal and we're considering the incident resolved.","impact":"major","timestamp":"Oct 19, 17:47 - 18:50 EDT"},{"code":"vsthd80wgcrh","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 19, 02:00 - 08:02 EDT"},{"code":"q3jtwcnhgsvl","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 19, 00:01 - 06:01 EDT"},{"code":"4dd6dlpmg0dk","name":"[Scheduled] Network Maintenance - LAX & JFK Data Centers","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 19, 00:00 - 06:01 EDT"},{"code":"ks9t77wm42ff","name":"Port Activation Incident","message":"At this time we've confirmed stability and we're considering this incident resolved. We also wanted to note that this issue could have affected all backend system updates to numbers. So initial provisioning with porting, messaging, etc., as well as IP updates, new number orders, etc. All updates were queued and are complete at this time.","impact":"minor","timestamp":"Oct 18, 09:33 - 15:16 EDT"},{"code":"gwqv129ht2jh","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 18, 00:00 - 07:01 EDT"},{"code":"c5479kldtfjn","name":"Possible Interruption with API Requests","message":"We've confirmed stability at this time and we're considering this incident resolved.","impact":"minor","timestamp":"Oct 17, 16:30 - 17:25 EDT"},{"code":"tv370ql5k5yl","name":"Possible Messaging Latency with T-Mobile","message":"Customers may have experienced increased delay impacting MO/MT messaging & DLRs from/to T-Mobile between 9:13am and 10:44am ET today. At this time the incident is resolved and messaging function with T-Mobile has returned to normal.","impact":"none","timestamp":"Oct 17, 09:00 - 09:00 EDT"},{"code":"qvwf5gdlcmy8","name":"[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 15, 23:01 - Oct 16, 03:00 EDT"},{"code":"nr2r8ybzzgk4","name":"Bandwidth Local Market Impairment - 478 - Montgomery, AL","message":"Final: Our carrier has completed all necessary repairs equipment failure and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 10/15/0000 01:05 ET Stop Time: 00/00/0000 04:10 ET","impact":"critical","timestamp":"Oct 15, 01:39 - 08:08 EDT"},{"code":"3tnnfmp6g18n","name":"Bandwidth Local Market Impairment - 326 - Toledo OH","message":"Final: Our carrier has completed all necessary repairs (fiber cut/equipment failure) and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 10/14/2022 03:14 ET Stop Time: 10/14/2022 06:08 ET","impact":"major","timestamp":"Oct 14, 15:16 - 21:44 EDT"},{"code":"lvw21pmdbkzc","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 14, 00:00 - 07:02 EDT"},{"code":"cg5vs6b0dk6g","name":"[Scheduled] Messaging Maintenance (V2 SMS)","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 14, 00:00 - 01:00 EDT"},{"code":"nvkm53phd34l","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 13, 00:00 - 06:00 EDT"},{"code":"98wx2j1hzxl7","name":"[Scheduled] Local Market Maintenance - 338 - Bloomington, IN","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 12, 23:00 - Oct 13, 05:00 EDT"},{"code":"th2c8wg6sxwd","name":"[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 12, 23:00 - Oct 13, 03:00 EDT"},{"code":"rbymsd3mw565","name":"Bandwidth Local Market Impairment - 256 - Clarksburg WV","message":"Final: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 10/11/2022 18:50 ET Stop Time: 10/12/2022 09:30 ET","impact":"major","timestamp":"Oct 11, 19:07 - Oct 12, 14:16 EDT"},{"code":"6qnwtp8mdrfb","name":"[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 11, 23:00 - Oct 12, 06:00 EDT"},{"code":"5s4hb8hfc96d","name":"Bandwidth Local Market Impairment - 568 - Harlingen TX","message":"Final: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 10/11/2022 01:05 ET Stop Time: 10/11/2022 07:30 ET","impact":"critical","timestamp":"Oct 11, 01:58 - 16:38 EDT"},{"code":"1f71hvwrqgbc","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 11, 02:30 - 04:30 EDT"},{"code":"zwc6cl0z1l0t","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 10, 00:00 - 07:00 EDT"},{"code":"04mctfv4y2tp","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 9, 01:01 - 06:00 EDT"},{"code":"gxb16db8wds7","name":"[Scheduled] Local Market Maintenance - 338 - Bloomington, IN","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 7, 22:01 - Oct 8, 06:00 EDT"},{"code":"n5h6zlvt512f","name":"Bandwidth Local Market Impairment - 342 - Marquette MI","message":"Final: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 10/07/2022 01:10 ET Stop Time: 10/07/2022 05:26 ET","impact":"none","timestamp":"Oct 7, 02:06 - 08:55 EDT"},{"code":"92j41dw0r970","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 6, 22:00 - Oct 7, 07:00 EDT"},{"code":"3ybm38h4sbjn","name":"[Scheduled] Intemational A2P Messaging Maintenance","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 7, 01:00 - 03:02 EDT"},{"code":"d51lpk89zky0","name":"Bandwidth Local Market Impairment - 322 - Youngstown, OH","message":"Final: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 10/04/2022 17:46 ET Stop Time: 10/06/2022 08:16 ET","impact":"major","timestamp":"Oct 4, 17:55 - Oct 6, 16:51 EDT"},{"code":"9p7gyvs20hyt","name":"US & Canada Porting Incident","message":"At this time we've confirmed backlog completion and ports are processing normally. We're considering this incident resolved.","impact":"minor","timestamp":"Oct 5, 17:52 - Oct 6, 15:02 EDT"},{"code":"b3pmzd3kq8nl","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 5, 22:00 - Oct 6, 06:01 EDT"},{"code":"l113h4z80whk","name":"[Scheduled] Messaging Maintenance - Toll-Free MMS/SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 5, 23:01 - Oct 6, 03:00 EDT"},{"code":"ds64s3kjrwq5","name":"Dashboard API Incident","message":"Customers may have seen increased timeouts for the Get Available Numbers function in Dashboard/API from 18:23 - 22:38 Eastern. This API has been restored and remains stable.","impact":"none","timestamp":"Oct 5, 18:00 - 18:00 EDT"},{"code":"1cjt3tvvl3mr","name":"[Scheduled] Messaging Maintenance - SMS","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 5, 03:00 - 06:01 EDT"},{"code":"hg0zsfsqv5gh","name":"Local Market Impairment-322-Youngstown, OH","message":"Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 10/03/2022 10:50 ET Stop Time: 10/03/2022 20:47 ET","impact":"none","timestamp":"Oct 3, 11:18 - Oct 4, 05:00 EDT"},{"code":"y856pz5clt9y","name":"[Scheduled] Local Market Maintenance - Multiple Markets","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 4, 00:00 - 04:00 EDT"},{"code":"ptcqpms71bcg","name":"Local Market Impairment-133-Poughkeepsie, NY","message":"Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 10/03/2022 12:34 ET Stop Time: 10/03/2022 14:32 ET","impact":"none","timestamp":"Oct 2, 13:33 - Oct 3, 20:03 EDT"},{"code":"q7d7l1mgmkm1","name":"Severe Weather Notice, Hurricane Ian","message":"This incident has been resolved.","impact":"none","timestamp":"Sep 28, 10:51 - Oct 3, 14:20 EDT"},{"code":"4341bq3mcgnb","name":"Bandwidth Local Market Impairment","message":"Final: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 10/01/2022 05:06 ET Stop Time: 10/01/2022 03:42 ET","impact":"major","timestamp":"Oct 1, 05:30 - 22:59 EDT"}]}],"show_component_filter":true,"show_uptime_calendar":true,"component_filter":null,"start_time":"2022-10-01T00:00:00-04:00","end_time":"2022-12-31T23:59:59-05:00"}

Incidents across areas

Incident History