Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Global Portal Incident

Incident Report for Bandwidth

Postmortem

Between 05:37 - 06:16 UTC on October 23, customers may have encountered issues accessing the Bandwidth Global Portal.

Bandwidth is continuing to investigate this issue to identify the root cause and all actions necessary to prevent this from recurring and will update this post with an Incident Report after investigations have concluded.

We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.

Posted Nov 16, 2024 - 13:10 EST

Resolved

This incident has been resolved.
Posted Oct 23, 2024 - 02:30 EDT

Investigating

Teams are investigating an incident impacting the availability of the Global Portal and associated APIs.
Posted Oct 23, 2024 - 02:28 EDT
This incident affected: Portals (Bandwidth International (fka Voxbone) Portal).