Global Portal API Incident

Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Incident Report for Bandwidth

Resolved

This incident has been resolved.

Posted Oct 14, 2024 - 15:25 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 14, 2024 - 09:33 EDT

Identified

The issue has been identified and we’re working to implement a fix.

Posted Oct 14, 2024 - 07:07 EDT

Update

We are continuing to investigate this issue.

Posted Oct 14, 2024 - 01:09 EDT

Investigating

We’re currently investigating an issue with the BWI API affecting accessibility to APIv4 - Billing App/Fulfillment/WCS. Relevant teams are engaged on the investigation.

Posted Oct 14, 2024 - 00:04 EDT

This incident affected: Portals (Bandwidth App, Bandwidth International (fka Voxbone) Portal).