MMS Delivery Delays
Incident
Report for Bandwidth
Postmortem
Between 14:45 - 19:53 UTC, outbound 10DLC MMS messages encountered significant delays and failure in delivery. Bandwidth has concluded its investigation of this issue and details can be found in the following Incident Report:
Please note that this link will remain active for 30 days. To access the Incident Report after 30 days, a request for the report can be made through the Bandwidth support portal.
We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Resolved
This incident has been resolved.
Monitoring
Bandwidth teams have deployed a change and are observing expected MMS messaging delivery behavior. We will continue to monitor for stability.
Update
Bandwidth teams are investigating an incident resulting in delayed or expired MMS messages.
Update
Bandwidth teams are investigating an incident resulting in delayed or expired MMS messages.
Investigating
Bandwidth teams are investigating an incident resulting in delayed or expired MMS messages.
This incident affected: United States Messaging Services (MMS Messaging (MM4), REST APIs - HTTP MMS Messaging).