Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free SMS messages may be encountered. Posted on
Nov 12, 2025 - 16:01 EST
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's MMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound MMS messages. Posted on
Nov 12, 2025 - 16:04 EST
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's MMS/SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the provisioning of campaign telephone numbers. Posted on
Nov 12, 2025 - 16:02 EST
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's MMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound MMS messages. Posted on
Nov 12, 2025 - 16:06 EST
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's MMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound MMS messages. Posted on
Nov 12, 2025 - 16:07 EST
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered. Posted on
Oct 09, 2025 - 10:29 EDT
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered. Posted on
Nov 10, 2025 - 14:20 EST
Bandwidth's provider will be performing maintenance in our Sweden market. At some point during the maintenance there will be a brief period when new inbound and outbound calling will be disrupted.
Ongoing calls will not be affected. Posted on
Nov 10, 2025 - 12:49 EST
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered. Posted on
Nov 10, 2025 - 14:21 EST
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered. Posted on
Nov 10, 2025 - 14:22 EST
Completed -
The scheduled maintenance has been completed.
Nov 13, 05:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 22:00 EST
Scheduled -
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
Oct 9, 10:22 EDT
Completed -
The scheduled maintenance has been completed.
Nov 12, 05:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 00:00 EST
Scheduled -
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free SMS messages may be encountered.
Nov 4, 13:14 EST
Completed -
The scheduled maintenance has been completed.
Nov 11, 06:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 00:00 EST
Scheduled -
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's MMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound MMS messages.
Nov 4, 13:12 EST
Completed -
The scheduled maintenance has been completed.
Nov 11, 05:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 00:01 EST
Scheduled -
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free SMS messages may be encountered.
Nov 4, 13:13 EST
Resolved -
This incident has been resolved.
Nov 10, 17:57 EST
Investigating -
Bandwidth teams are investigating an incident where API Orders of International Numbers are not completing or provisioning as expected.
Nov 10, 14:53 EST
Resolved -
This incident has been resolved.
Nov 7, 07:29 EST
Update -
Bandwidth teams continue to investigate this incident alongside the impaired provider.
Nov 6, 14:31 EST
Investigating -
Bandwidth teams are investigating an inbound calling incident to the Philippines where inbound calls are intermittently not completing as expected.
Nov 6, 10:05 EST
Completed -
The scheduled maintenance has been completed.
Nov 7, 06:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 23:00 EST
Scheduled -
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's MMS/SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound MMS/SMS messages.
Oct 30, 14:11 EDT
Completed -
The scheduled maintenance has been completed.
Nov 6, 03:01 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 01:00 EST
Scheduled -
Bandwidth will be performing maintenance on our messaging platform. There will be a brief delay in MMS/SMS messaging service in LAX. Binds to LAX will bounce but messages will be queued and delivered once LAX comes back online.
All traffic going to DFW will be unaffected during this event. Customers may choose to point all traffic to DFW to ensure no interruption to service.
For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Oct 21, 09:15 EDT
Completed -
The scheduled maintenance has been completed.
Nov 6, 03:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 23:00 EST
Scheduled -
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
Oct 9, 10:20 EDT
Completed -
The scheduled maintenance has been completed.
Nov 5, 06:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 23:00 EST
Scheduled -
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's MMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound MMS messages.
Sep 29, 14:11 EDT
Resolved -
This incident has been resolved.
Nov 4, 16:08 EST
Monitoring -
Teams are observing expected DLR behavior from this industry vendor. We will continue to monitor for stability.
Nov 4, 12:55 EST
Investigating -
Teams continue to investigate this off-network incident.
Nov 4, 11:24 EST
Identified -
Teams have identified the cause of DLR rejections as an off-network industry impairment. We continue to work with the provider to restore expected DLR behaviors.
Nov 4, 10:08 EST
Investigating -
Bandwidth teams are investigating in incident where unexpected rejected DLR's from AT&T destinations are being received for outbound messages.
Nov 4, 09:10 EST
Completed -
The scheduled maintenance has been completed.
Nov 4, 03:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 01:00 EST
Scheduled -
Bandwidth will be performing maintenance on our messaging platform. There will be a brief delay in MMS/SMS messaging service in DFW. Binds to DFW will bounce but messages will be queued and delivered once DFW comes back online.
All traffic going to LAX will be unaffected during this event. Customers may choose to point all traffic to LAX to ensure no interruption to service.
For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Oct 21, 09:12 EDT
Resolved -
This incident has been resolved.
Oct 31, 22:08 EDT
Monitoring -
Teams are observing expected messaging behavior. We will monitor for prolonged stability.
Oct 31, 20:21 EDT
Update -
Teams have identified this incident as a result of an off network impairment. We continue to work with the impacted industry provider to restore expected messaging behavior.
Oct 31, 19:12 EDT
Update -
Teams have identified this incident as a result of an off network impairment. We continue to work with the impacted industry provider to restore expected messaging behavior.
Oct 31, 17:46 EDT
Identified -
Teams have identified this incident as a result of an off network impairment. We continue to work with the impacted industry provider to restore expected messaging behavior.
Oct 31, 15:15 EDT
Investigating -
Bandwidth teams are investigating an incident impacting outbound MMS 10DLC messages. These messages are delayed in delivery to T-Mobile destinations.
Oct 31, 14:08 EDT
Resolved -
This incident has been resolved.
Oct 30, 16:55 EDT
Investigating -
Bandwidth teams are investigating an incident impacting some Canada based port in orders. These orders are delayed in activation.
Oct 30, 13:25 EDT
Completed -
The scheduled maintenance has been completed.
Oct 30, 12:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 08:00 EDT
Scheduled -
Bandwidth will be performing maintenance in the Los Angeles global data center.
As a part of the maintenance, with the intent of minimizing impact to voice services, Bandwidth will be removing voice traffic from the Los Angeles global data center, redirecting traffic to geo-redundant global data centers. As a result of the traffic removal, customers may observe their voice traffic being routed to/from them through our geo-redundant global data centers. Bandwidth advises customers connecting exclusively to the Los Angeles global data center to proactively re-route their traffic to our geo-redundant data centers to avoid any possible disruption to services.
Oct 29, 09:07 EDT
Completed -
The scheduled maintenance has been completed.
Oct 30, 03:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 23:00 EDT
Scheduled -
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
Sep 8, 12:17 EDT