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Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

    • All Systems Operational

    United States Inbound Calling Services Operational
    Inbound Calling (SIP) - United States Operational
    Toll-Free calling - Inbound (SIP) - United States Operational
    REST APIs - HTTP Voice - United States Operational
    REST APIs - SIP Voice - United States Operational
    BXML - United States Operational
    United States Outbound Calling Services Operational
    Outbound Calling (SIP) - United States Operational
    Toll-Free calling - Outbound (SIP) - United States Operational
    REST APIs - HTTP Voice - United States Operational
    REST APIs - SIP Voice - United States Operational
    BXML - United States Operational
    Hosted Signing Service - US Operational
    United States V2 Application Add On Services Operational
    Call Recording Operational
    Transcriptions Operational
    Text-to-Speech Operational
    CNAM Lookup Operational
    United States Messaging Services Operational
    SMS Messaging (SMPP) Operational
    MMS Messaging (MM4) Operational
    Toll-Free SMS - Inbound Operational
    Toll-Free SMS - Outbound Operational
    International Messaging (HTTP) Operational
    REST APIs - HTTP SMS Messaging Operational
    REST APIs - HTTP MMS Messaging Operational
    Toll Free MMS - Inbound Operational
    Toll Free MMS - Outbound Operational
    International A2P Messaging Operational
    International A2P Platform (SMPP) Operational
    International A2P Platform (HTTP) Operational
    International A2P Messaging Regional Connectivity Operational
    Latin America Operational
    APAC Operational
    Europe Operational
    Middle East & Africa Operational
    Insights Operational
    Messaging Insights Dashboard Operational
    Message Log API Operational
    Number Management Services Operational
    New Number Ordering Operational
    Number Porting Operational
    Inbound Calling - Caller ID Lookup (CNAM) Operational
    Line Feature Management ? Operational
    Phone Number Lookup API Operational
    Call Assure Operational
    9-1-1 Services Operational
    9-1-1 Call Routing Service Operational
    9-1-1 Provisioning Service Operational
    DLR (Dynamic Location Routing) Operational
    Direct Network Connection Operational
    Network Expansion Service (NES) Operational
    Inbound Direct Link Services (DLS) Operational
    Outbound Direct Link Services (DLS) Operational
    Virtual (cloud) Connection Service Operational
    Support Operational
    Phone Support Operational
    Ticketing Support Operational
    Help Center Operational
    Portals Operational
    Bandwidth App Operational
    Application Platform Dashboard Operational
    9-1-1 Dashboard Operational
    Bandwidth International (fka Voxbone) Portal Operational
    Argentina Calling Services Operational
    Inbound Calling- Argentina Operational
    Outbound Calling- Argentina Operational
    Australia Calling Services Operational
    Inbound Calling- Australia Operational
    Outbound Calling- Australia Operational
    Emergency Calling- Australia Operational
    Austria Calling Services Operational
    Inbound Calling - Austria Operational
    Outbound Calling - Austria Operational
    Emergency Calling - Austria Operational
    Belgium Calling Services Operational
    Inbound Calling - Belgium Operational
    Outbound Calling - Belgium Operational
    Emergency Calling - Belgium Operational
    Brazil Calling Services Operational
    Inbound Calling- Brazil Operational
    Bulgaria Calling Services Operational
    Inbound Calling - Bulgaria Operational
    Outbound Calling - Bulgaria Operational
    Emergency Calling - Bulgaria Operational
    Canada Calling Services Operational
    Inbound Calling - Canada (SIP) Operational
    Chile Calling Services Operational
    Inbound Calling- Chile Operational
    China Calling Services Operational
    Inbound Calling- China Operational
    Colombia Calling Services Operational
    Inbound Calling- Colombia Operational
    Croatia Calling Services Operational
    Inbound Calling - Croatia Operational
    Outbound Calling - Croatia Operational
    Emergency Calling - Croatia Operational
    Cyprus Calling Services Operational
    Inbound Calling - Cyprus Operational
    Outbound Calling - Cyprus Operational
    Emergency Calling - Cyprus Operational
    Czech Republic Calling Services Operational
    Inbound Calling - Czech Republic Operational
    Outbound Calling - Czech Republic Operational
    Emergency Calling - Czech Republic Operational
    Denmark Calling Services Operational
    Inbound Calling - Denmark Operational
    Outbound Calling - Denmark Operational
    Emergency Calling - Denmark Operational
    Dominican Republic Calling Services Operational
    Inbound Calling - Dominican Republic (SIP) Operational
    Egypt Calling Services Operational
    Inbound Calling - Egypt Operational
    El Salvador Calling Services Operational
    Inbound Calling- El Salvador Operational
    Estonia Calling Services Operational
    Inbound Calling - Estonia Operational
    Outbound Calling - Estonia Operational
    Emergency Calling - Estonia Operational
    Finland Calling Services Operational
    Inbound Calling - Finland Operational
    Outbound Calling - Finland Operational
    Emergency Calling - Finland Operational
    France Calling Services Operational
    Inbound Calling - France Operational
    Outbound Calling - France Operational
    Emergency Calling - France Operational
    Hosted Signing Service - France Operational
    Georgia Calling Services Operational
    Inbound Calling - Georgia Operational
    Germany Calling Services Operational
    Inbound Calling - Germany Operational
    Outbound Calling - Germany Operational
    Emergency Calling - Germany Operational
    Greece Calling Services Operational
    Inbound Calling - Greece Operational
    Outbound Calling - Greece Operational
    Emergency Calling - Greece Operational
    Hong Kong Calling Services Operational
    Inbound Calling- Hong Kong Operational
    Outbound Calling- Hong Kong Operational
    Emergency Calling- Hong Kong Operational
    Hungary Calling Services Operational
    Inbound Calling - Hungary Operational
    Outbound Calling - Hungary Operational
    Emergency Calling - Hungary Operational
    India Calling Services Operational
    Inbound Calling- India Operational
    Indonesia Calling Services Operational
    Inbound Calling- Indonesia Operational
    Ireland Calling Services Operational
    Inbound Calling - Ireland Operational
    Outbound Calling - Ireland Operational
    Emergency Calling - Ireland Operational
    Israel Calling Services Operational
    Inbound Calling - Israel Operational
    Outbound Calling - Israel Operational
    Emergency Calling - Israel Operational
    Italy Calling Services Operational
    Inbound Calling - Italy Operational
    Outbound Calling - Italy Operational
    Emergency Calling - Italy Operational
    Japan Calling Services Operational
    Inbound Calling- Japan Operational
    Outbound Calling- Japan Operational
    Emergency Calling- Japan Operational
    Jordan Calling Services Operational
    Inbound Calling- Jordan Operational
    Kenya Calling Services Operational
    Inbound Calling- Kenya Operational
    Latvia Calling Services Operational
    Inbound Calling - Latvia Operational
    Outbound Calling - Latvia Operational
    Emergency Calling - Latvia Operational
    Lithuania Calling Services Operational
    Inbound Calling - Lithuania Operational
    Outbound Calling - Lithuania Operational
    Emergency Calling - Lithuania Operational
    Luxembourg Calling Services Operational
    Inbound Calling - Luxembourg Operational
    Outbound Calling - Luxembourg Operational
    Emergency Calling - Luxembourg Operational
    Malaysia Calling Services Operational
    Inbound Calling- Malaysia Operational
    Malta Calling Services Operational
    Inbound Calling - Malta Operational
    Mexico Calling Services Operational
    Inbound Calling - Mexico Operational
    Netherlands Calling Services Operational
    Inbound Calling - Neatherlands Operational
    Outbound Calling - Netherlands Operational
    Emergency Calling - Netherlands Operational
    Norway Calling Services Operational
    Inbound Calling - Norway Operational
    Outbound Calling - Norway Operational
    Emergency Calling -Norway Operational
    Panama Calling Services Operational
    Inbound Calling- Panama Operational
    Peru Calling Services Operational
    Inbound Calling- Peru Operational
    Outbound Calling- Peru Operational
    Philippines Calling Service Operational
    Inbound Calling- Philippines Operational
    Poland Calling Services Operational
    Inbound Calling - Poland Operational
    Outbound Calling - Poland Operational
    Emergency Calling - Poland Operational
    Portugal Calling Services Operational
    Inbound Calling - Portugal Operational
    Outbound Calling - Portugal Operational
    Emergency Calling - Portugal Operational
    Puerto Rico Calling Services Operational
    Inbound Calling - Puerto Rico Operational
    Outbound Calling - Puerto Rico Operational
    Emergency Calling - Puerto Rico Operational
    Qatar Calling Services Operational
    Inbound Calling- Qatar Operational
    Romania Calling Services Operational
    Inbound Calling - Romania Operational
    Outbound Calling - Romania Operational
    Emergency Calling - Romania Operational
    Singapore Calling Services Operational
    Inbound Calling- Singapore Operational
    Outbound Calling- Singapore Operational
    Emergency Calling- Singapore Operational
    Slovakia Calling Services Operational
    Inbound Calling - Slovakia Operational
    Outbound Calling - Slovakia Operational
    Emergency Calling - Slovakia Operational
    Slovenia Calling Services Operational
    Inbound Calling - Slovenia Operational
    Outbound Calling- Slovenia Operational
    Emergency Calling- Slovenia Operational
    South Africa Calling Services Operational
    Inbound Calling- South Africa Operational
    South Korea Calling Services Operational
    Inbound Calling- South Korea Operational
    Outbound Calling- South Korea Operational
    Spain Calling Services Operational
    Inbound Calling - Spain Operational
    Outbound Calling - Spain Operational
    Emergency Calling - Spain Operational
    Sweden Calling Services Operational
    Inbound Calling - Sweden Operational
    Outbound Calling - Sweden Operational
    Emergency Calling - Sweden Operational
    Switzerland Calling Services Operational
    Inbound Calling - Switzerland Operational
    Outbound Calling - Switzerland Operational
    Emergency Calling - Switzerland Operational
    Thailand Calling Services Operational
    Inbound Calling- Thailand Operational
    United Arab Emirates Calling Services Operational
    Inbound Calling- United Arab Emirates Operational
    United Kingdom Calling Services Operational
    Inbound Calling - United Kingdom Operational
    Outbound Calling - United Kingdom Operational
    Emergency Calling - United Kingdom Operational
    Virgin Islands (U.S.) Calling Services Operational
    Inbound Calling - Virgin Islands (U.S.) Operational
    Emergency Calling - Virgin Islands (U.S.) Operational
    FCC Disaster Information Reporting System (DIRS) Operational
    FCC DIRS Activation Status Operational
    Integrations Operational
    Zoom Operational
    Cisco Webex Operational
    Five9 Operational
    Genesys Operational
    Operational
    Degraded Performance
    Partial Outage
    Major Outage
    Maintenance

    Scheduled Maintenance

    Messaging Maintenance - Toll-Free MMS/SMS Oct 29, 2025 23:00 - Oct 30, 2025 03:00 EDT

    Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
    Posted on Sep 08, 2025 - 12:17 EDT

    Local Market Maintenance - Australia Oct 30, 2025 03:00-04:00 EDT

    Update - We will be undergoing scheduled maintenance during this time.
    Oct 21, 2025 - 13:19 EDT
    Scheduled - Bandwidth's provider will be performing maintenance that will affect calls to our Australia market.
    Oct 21, 2025 - 09:45 EDT

    MMS/SMS Messaging Maintenance - DFW Nov 4, 2025 01:00-03:00 EST

    Bandwidth will be performing maintenance on our messaging platform. There will be a brief delay in MMS/SMS messaging service in DFW. Binds to DFW will bounce but messages will be queued and delivered once DFW comes back online.

    All traffic going to LAX will be unaffected during this event. Customers may choose to point all traffic to LAX to ensure no interruption to service.

    For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
    Posted on Oct 21, 2025 - 09:12 EDT

    Messaging Maintenance - MMS Nov 4, 2025 23:00 - Nov 5, 2025 06:00 EST

    Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's MMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound MMS messages.
    Posted on Sep 29, 2025 - 14:11 EDT

    Messaging Maintenance - Toll-Free MMS/SMS Nov 5, 2025 23:00 - Nov 6, 2025 03:00 EST

    Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
    Posted on Oct 09, 2025 - 10:20 EDT

    MMS/SMS Messaging Maintenance - LAX Nov 6, 2025 01:00-03:00 EST

    Bandwidth will be performing maintenance on our messaging platform. There will be a brief delay in MMS/SMS messaging service in LAX. Binds to LAX will bounce but messages will be queued and delivered once LAX comes back online.

    All traffic going to DFW will be unaffected during this event. Customers may choose to point all traffic to DFW to ensure no interruption to service.

    For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
    Posted on Oct 21, 2025 - 09:15 EDT

    Messaging Maintenance - Toll-Free MMS/SMS Nov 12, 2025 23:00 - Nov 13, 2025 03:00 EST

    Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
    Posted on Oct 09, 2025 - 10:22 EDT

    Messaging Maintenance - Toll-Free MMS/SMS Nov 25, 2025 23:00 - Nov 26, 2025 03:00 EST

    Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
    Posted on Oct 09, 2025 - 10:29 EDT
    Oct 27, 2025

    No incidents reported today.

    Oct 26, 2025
    Local Market Maintenance - Croatia
    Completed - The scheduled maintenance has been completed.
    Oct 26, 14:02 EDT
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Oct 26, 09:17 EDT
    Scheduled - Bandwidth's provider will be performing maintenance that will affect calls to our Croatia market.
    Oct 24, 09:18 EDT
    Oct 25, 2025

    No incidents reported.

    Oct 24, 2025
    Messaging Maintenance - MMS/SMS
    Completed - The scheduled maintenance has been completed.
    Oct 24, 06:00 EDT
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Oct 23, 23:00 EDT
    Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's MMS/SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound MMS/SMS messages.
    Sep 25, 15:15 EDT
    Oct 23, 2025
    Operator Connect - Microsoft Teams Sync Incident
    Resolved - This incident has been resolved.
    Oct 23, 18:38 EDT
    Identified - Bandwidth teams have identified an incident was numbers in the Bandwidth App are not syncing with Microsoft Teams via our Operator Connect services. Teams are working to deploy a resolution to restore expected number sync behavior.
    Oct 23, 16:08 EDT
    Local Market Maintenance - Singapore
    Completed - The scheduled maintenance has been completed.
    Oct 23, 18:00 EDT
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Oct 23, 12:00 EDT
    Scheduled - Bandwidth's provider will be performing maintenance that will affect voice calling to our Singapore market.
    Oct 20, 10:49 EDT
    Bandwidth App Incident
    Postmortem - Read details
    Oct 23, 09:09 EDT
    Resolved - This incident has been resolved.
    Oct 23, 07:44 EDT
    Investigating - Bandwidth teams are investigating an incident impacting the ability to access the Bandwidth App. Log-in attempts may not process as expected.
    Oct 23, 04:55 EDT
    Messaging Maintenance - Toll-Free MMS/SMS
    Completed - The scheduled maintenance has been completed.
    Oct 23, 07:00 EDT
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Oct 23, 05:00 EDT
    Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
    Sep 8, 12:15 EDT
    Messaging Maintenance - MMS/SMS
    Completed - The scheduled maintenance has been completed.
    Oct 23, 06:00 EDT
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Oct 22, 23:01 EDT
    Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's MMS/SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound MMS/SMS messages.
    Sep 25, 15:14 EDT
    Messaging Maintenance - Toll-Free MMS/SMS
    Completed - The scheduled maintenance has been completed.
    Oct 23, 03:00 EDT
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Oct 22, 23:00 EDT
    Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
    Sep 8, 12:14 EDT
    Bandwidth App Maintenance
    Completed - The scheduled maintenance has been completed.
    Oct 23, 02:00 EDT
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Oct 23, 00:00 EDT
    Scheduled - Bandwidth will be performing maintenance on the Bandwidth App.
    While all steps are being taken to minimize impact, there will be a brief period during the maintenance when customers may be unable to access the Bandwidth App user interface.
    There is no anticipated interruption to the Bandwidth APP API during this maintenance.

    For any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
    Oct 7, 10:41 EDT
    Oct 22, 2025
    Insights Latency Incident
    Postmortem - Read details
    Oct 23, 09:02 EDT
    Resolved - This incident has been resolved.
    Oct 22, 17:55 EDT
    Monitoring - Teams are observing expected insight behavior. We won’t monitor for prolonged stability.
    Oct 22, 17:06 EDT
    Investigating - Bandwidth teams are investigating an incident where some customers may experience latency with Insights reporting.
    Oct 22, 16:44 EDT
    Messaging Maintenance - MMS
    Completed - The scheduled maintenance has been completed.
    Oct 22, 08:00 EDT
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Oct 22, 00:01 EDT
    Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's MMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound MMS messages.
    Oct 17, 14:07 EDT
    Messaging Maintenance - Toll Free SMS
    Completed - The scheduled maintenance has been completed.
    Oct 22, 05:00 EDT
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Oct 22, 00:00 EDT
    Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free SMS messages may be encountered.
    Oct 20, 15:50 EDT
    Oct 21, 2025
    Israel Voice Incident
    Postmortem - Read details
    Oct 23, 07:37 EDT
    Resolved - This incident has been resolved.
    Oct 21, 13:19 EDT
    Monitoring - After a brief period of time where inbound voice calls could not complete, teams are observing expected calling behavior. We will continue to monitor.
    Oct 21, 08:08 EDT
    Greece Calling Incident
    Postmortem - Read details
    Oct 23, 08:55 EDT
    Resolved - This incident has been resolved.
    Oct 21, 09:40 EDT
    Monitoring - After a brief period of time where inbound and outbound voice calls were not completing as expected, teams are observing standard voice traffic. We will continue to monitor.
    Oct 21, 08:11 EDT
    Messaging API Incident
    Postmortem - Read details
    Oct 23, 08:52 EDT
    Resolved - This incident has been resolved.
    Oct 21, 09:40 EDT
    Update - We continue to monitor for continued stability.
    Oct 20, 17:23 EDT
    Update - We continue to monitor for prolonged stability.
    Oct 20, 12:37 EDT
    Monitoring - Bandwidth teams are monitoring API based messaging after an earlier incident where where some messaging API and/or delivery of API messages was delayed. Teams are observing, expected behavior and are monitoring for prolonged stability.
    Oct 20, 08:15 EDT
    Short Code Messaging - Outbound
    Postmortem - Read details
    Oct 23, 08:59 EDT
    Resolved - This incident has been resolved.
    Oct 21, 09:36 EDT
    Investigating - Teams are currently investigating an outbound Short Code messaging incident. Some Short Code messages may not complete as expected. Teams are working to restore expected messaging behavior.
    Oct 21, 08:14 EDT
    Messaging Maintenance - SMS
    Completed - The scheduled maintenance has been completed.
    Oct 21, 06:00 EDT
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Oct 21, 00:00 EDT
    Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound SMS messages.
    Oct 9, 10:19 EDT
    Oct 20, 2025
    Bandwidth App Notification Incident
    Resolved - This incident has been resolved.
    Oct 20, 19:26 EDT
    Identified - Due to an industry condition, Bandwidth teams have identified that email notifications generated from the Bandwidth App may not be delivered as expected.
    Oct 20, 15:22 EDT
    TN Lookup Incident
    Postmortem - Read details
    Oct 23, 08:39 EDT
    Resolved - This incident has been resolved.
    Oct 20, 17:43 EDT
    Monitoring - Teams are observing expected API behavior for TN Lookup. We will continue to monitor for prolonged stability.
    Oct 20, 17:19 EDT
    Investigating - Bandwidth teams are investigating an incident where TN Lookup API calls are not completing as expected with time outs for the API request. Teams are working to restore expected TN Lookup API behavior.
    Oct 20, 15:15 EDT
    Messaging Maintenance - Toll-Free MMS/SMS
    Completed - The scheduled maintenance has been completed.
    Oct 20, 07:00 EDT
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Oct 20, 02:00 EDT
    Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
    Oct 9, 10:27 EDT
    Oct 19, 2025

    No incidents reported.

    Oct 18, 2025
    Emergency Network Maintenance - JFK Data Center
    Completed - The scheduled maintenance has been completed.
    Oct 18, 06:00 EDT
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Oct 17, 22:00 EDT
    Scheduled - Bandwidth will be performing emergency network maintenance in our JFK data center. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the JFK data center.

    Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.

    Emergency (911) Voice Calling: Bandwidth advises that customers route all 911 calls through their geo-redundant site during this maintenance window to eliminate any potential impact.

    The following services will not be impacted during the maintenance:
    SMS/MMS (SMPP/MM4) Messaging
    HTTP Voice / HTTP Messaging Services
    Number Ordering / Provisioning / Management API services

    For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
    Oct 7, 10:51 EDT
    Oct 17, 2025
    Messaging Maintenance - Toll Free SMS
    Completed - The scheduled maintenance has been completed.
    Oct 17, 03:00 EDT
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Oct 17, 01:00 EDT
    Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free SMS messages may be encountered.
    Oct 13, 15:02 EDT
    Oct 16, 2025
    Messaging Maintenance - Toll-Free MMS/SMS
    Completed - The scheduled maintenance has been completed.
    Oct 16, 05:00 EDT
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Oct 16, 00:00 EDT
    Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
    Oct 9, 10:26 EDT
    Oct 15, 2025
    Messaging Maintenance - Toll-Free MMS/SMS
    Completed - The scheduled maintenance has been completed.
    Oct 15, 05:00 EDT
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Oct 15, 00:00 EDT
    Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
    Oct 9, 10:24 EDT
    Oct 14, 2025
    Messaging Maintenance - Toll-Free MMS/SMS
    Completed - The scheduled maintenance has been completed.
    Oct 14, 21:00 EDT
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Oct 14, 20:00 EDT
    Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
    Oct 9, 10:18 EDT
    Messaging Maintenance - SMS
    Completed - The scheduled maintenance has been completed.
    Oct 14, 08:00 EDT
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Oct 14, 00:00 EDT
    Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery of inbound and outbound SMS messages.
    Oct 9, 10:17 EDT
    Messaging Maintenance - Toll Free SMS
    Completed - The scheduled maintenance has been completed.
    Oct 14, 07:00 EDT
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Oct 14, 05:00 EDT
    Scheduled - Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free SMS messages may be encountered.
    Oct 13, 14:58 EDT
    Oct 13, 2025

    No incidents reported.

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