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Voice Authentication Incident - Pindrop

Incident Report for Bandwidth

Resolved

This incident has been resolved.

Posted Nov 03, 2026 - 23:07 EST

Monitoring

Teams are observing expected verification behavior and will monitor for prolonged stability.

Posted Nov 03, 2026 - 22:01 EST

Investigating

Bandwidth teams have identified an incident impacting our inbound Voice Authentication services. Teams are working to restore expected voice authentication behaviors.

Posted Nov 03, 2026 - 17:59 EST

This incident affected: United States Inbound Calling Services (Inbound Calling (SIP) - United States).