All Systems Operational

About This Site

Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Inbound Calling Services Operational
Inbound Calling (SIP) Operational
Toll-Free calling - Inbound (SIP) Operational
REST APIs - HTTP Voice Operational
REST APIs - SIP Voice Operational
BXML Operational
Outbound Calling Services Operational
Outbound Calling (SIP) Operational
Toll-Free calling - Outbound (SIP) Operational
REST APIs - HTTP Voice Operational
REST APIs - SIP Voice Operational
BXML Operational
Add On Services Operational
Call Recording Operational
Transcriptions Operational
Text-to-Speech Operational
CNAM Lookup Operational
Messaging Services Operational
SMS Messaging (SMPP) Operational
MMS Messaging (SMPP) Operational
Toll-Free SMS - Inbound Operational
Toll-Free SMS - Outbound Operational
International Messaging (HTTP) Operational
International messaging (SIP) Operational
REST APIs - HTTP SMS Messaging Operational
REST APIs - HTTP MMS Messaging Operational
Number Management Services Operational
New Number Ordering Operational
Number Portability Operational
Inbound Calling - Caller ID Lookup (CNAM) Operational
Updating Phone Number Caller ID (LIDB) Operational
9-1-1 Services Operational
NextGen 9-1-1 (Alabama) Operational
EVS 9-1-1 Call Routing Service Operational
9-1-1 Provisioning Service Operational
SIP Trunking Operational
Local Market Status ? Operational
120 - Portland, ME Operational
122 - Manchester, NH Operational
124 - Burlington, VT Operational
126 - Springfield, MA Operational
128 - Cambridge, MA Operational
130 - Providence, RI Operational
132 - New York City, NY Operational
133 - Poughkeepsie, NY Operational
134 - Albany, NY Operational
136 - Syracuse, NY Operational
138 - Binghamton, NY Operational
140 - Buffalo, NY Operational
220 - Pleasantville, NJ Operational
222 - Camden, NJ Operational
224 - Newark, NJ Operational
226 - Harrisburg, PA Operational
228 - Philadelphia, PA Operational
230 - Altoona, PA Operational
232 - Scranton, PA Operational
234 - Pittsburgh, PA Operational
236 - Washington, DC Operational
238 - Baltimore, MD Operational
240 - Frederick, MD Operational
244 - Roanoke, VA Operational
246 - Culpeper, VA Operational
248 - Richmond, VA Operational
250 - Lynchburg, VA Operational
252 - Norfolk, VA Operational
254 - Charleston, WV Operational
256 - Clarksburg, WV Operational
320 - Cleveland, OH Operational
322 - Youngstown, OH Operational
324 - Worthington, OH Operational
325 - Akron, OH Operational
326 - Toledo, OH Operational
328 - Dayton, OH Operational
330 - Evansville, IN Operational
332 - South Bend, IN Operational
334 - Fort Wayne, IN Operational
336 - Indianapolis, IN Operational
338 - Bloomington, IN Operational
340 - Southfield, MI Operational
342 - Marquette, MI Operational
344 - Saginaw, MI Operational
348 - Grand Rapids, MI Operational
350 - Appleton, WI Operational
354 - Madison, WI Operational
356 - Milwaukee, WI Operational
358 - Chicago, IL Operational
368 - Peoria, IL Operational
420 - Asheville, NC Operational
422 - Charlotte, NC Operational
424 - Greensboro, NC Operational
426 - Raleigh, NC Operational
428 - Wilmington, NC Operational
432 - Myrtle Beach, SC Operational
434 - Columbia, SC Operational
436 - Charleston, SC Operational
438 - Atlanta, GA Operational
440 - Savannah, GA Operational
442 - Augusta, GA Operational
446 - Macon, GA Operational
448 - Pensacola, FL Operational
452 - Jacksonville, FL Operational
454 - Gainesville, FL Operational
458 - Orlando, FL Operational
460 - Miami, FL Operational
462 - Louisville, KY Operational
468 - Memphis, TN Operational
470 - Nashville, TN Operational
472 - Chattanooga, TN Operational
474 - Knoxville, TN Operational
476 - Birmingham, AL Operational
477 - Huntsville, AL Operational
478 - Montgomery, AL Operational
480 - Mobile, AL Operational
482 - Jackson, MS Operational
486 - Shreveport, LA Operational
488 - Lake Charles, LA Operational
490 - New Orleans, LA Operational
492 - Baton Rouge, LA Operational
520 - St. Louis, MO Operational
522 - Springfield, MO Operational
524 - Kansas City, MO Operational
526 - Fort Smith, AR Operational
528 - Little Rock, AR Operational
532 - Wichita, KS Operational
534 - Topeka, KS Operational
536 - Oklahoma City, OK Operational
538 - Tulsa, OK Operational
540 - El Paso, TX Operational
542 - Midland, TX Operational
544 - Lubbock, TX Operational
546 - Amarillo, TX Operational
548 - Wichita Falls, TX Operational
550 - Abilene, TX Operational
552 - Dallas, TX Operational
554 - Longview, TX Operational
556 - Waco, TX Operational
558 - Austin, TX Operational
560 - Houston, TX Operational
562 - Beaumont, TX Operational
564 - Corpus Christi, TX Operational
566 - San Antonio, TX Operational
568 - Harlingen, TX Operational
620 - Rochester, MN Operational
624 - Duluth, MN Operational
626 - St. Cloud, MN Operational
628 - Minneapolis, MN Operational
632 - Des Moines, IA Operational
634 - Davenport, IA Operational
635 - Cedar Rapids, IA Operational
636 - Fargo, ND Operational
638 - Bismarck,ND Operational
640 - Sioux Falls, SD Operational
644 - Omaha, NE Operational
650 - Billings, MT Operational
652 - Boise, ID Operational
654 - Cheyenne, WY Operational
656 - Denver, CO Operational
658 - Colorado Springs, CO Operational
660 - Salt Lake City, UT Operational
664 - Albuquerque, NM Operational
666 - Phoenix, AZ Operational
668 - Tucson, AZ Operational
670 - Eugene, OR Operational
672 - Portland, OR Operational
674 - Seattle, WA Operational
676 - Spokane, WA Operational
720 - Reno, NV Operational
721 - Las Vegas, NV Operational
722 - San Francisco, CA Operational
724 - Chico, CA Operational
726 - Sacramento, CA Operational
728 - Fresno, CA Operational
730 - Los Angeles, CA Operational
732 - San Diego, CA Operational
734 - Bakersfield, CA Operational
736 - Monterey, CA Operational
738 - Stockton, CA Operational
740 - San Luis Obispo, CA Operational
920 - New Haven, CT Operational
922 - Cincinnati, OH Operational
923 - Mansfield, OH Operational
924 - Erie, PA Operational
927 - Harrisonburg, VA Operational
928 - Charlottesville, VA Operational
949 - Fayetteville, NC Operational
951 - Rocky Mount, NC Operational
952 - Tampa, FL Operational
953 - Tallahassee, FL Operational
956 - Johnson City, TN Operational
958 - Lincoln, NE Operational
973 - Palm Springs, CA Operational
974 - Rochester, NY Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Application Platform Maintenance Jul 27, 05:00-06:00 EDT
Bandwidth will be performing maintenance on the Application Platform. During this maintenance window, there will be a one-time drop of any calls or messages that are in the setup/initialization process. It is anticipated this interruption will only last a few seconds. Any calls already established will not be impacted. Any messages already sent will also not be impacted.
Posted on Jul 14, 19:35 EDT
Bandwidth will be performing IP Network maintenance in our ATL data center. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location.

During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the ATL data center.

Inbound Voice (origination) calls: We anticipate service disruption for a small portion of inbound calls in the following local markets served out of the ATL data center:

*244 - Roanoke VA
*332 - South Bend IN
*350 - Appleton WI
*420 - Asheville NC
*428 - Wilmington NC
*432 - Florence SC
*442 - Augusta GA
*534 - Topeka KS

Outbound Voice (termination) calls: We suggest that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.

The following services will not be impacted during the maintenance:

*Emergency (911) voice calling
*SMS / MMS Messaging
*HTTP Voice / Messaging services
*Number Ordering / Provisioning / Management API services
Posted on Jul 21, 19:44 EDT
Application Platform Maintenance Aug 3, 05:00-06:00 EDT
Bandwidth will be performing maintenance on the Application Platform. During this maintenance window, there will be a one-time drop of any calls or messages that are in the setup/initialization process. It is anticipated this interruption will only last a few seconds. Any calls already established will not be impacted. Any messages already sent will also not be impacted.
Posted on Jul 21, 19:24 EDT
Past Incidents
Jul 24, 2017

No incidents reported today.

Jul 23, 2017

No incidents reported.

Jul 22, 2017

No incidents reported.

Jul 21, 2017

No incidents reported.

Jul 20, 2017
Completed - The scheduled maintenance has been completed.
Jul 20, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 05:00 EDT
Scheduled - Bandwidth will be performing maintenance on the Application Platform. During this maintenance window, there will be a one-time drop of any calls or messages that are in the setup/initialization process. It is anticipated this interruption will only last a few seconds. Any calls already established will not be impacted. Any messages already sent will also not be impacted.
Jul 7, 19:01 EDT
Jul 19, 2017
Resolved - Final:
The circuit remains stable.
Start Time:7/18/2017 1:03 pm et
Stop Time:7/18/2017 4:59 pm et
Jul 19, 01:27 EDT
Update - Update: Service to this market has been restored and has remained stable. Our carrier is still investigating the root cause of this issue.

We are continuing to monitor for stability.
Jul 18, 21:04 EDT
Monitoring - Update: Service to this market has been restored, but our carrier is still investigating the root cause of this issue.

We are continuing to monitor for stability.
Jul 18, 16:59 EDT
Identified - We are experiencing a transport issue on the Bandwidth network affecting your inbound origination service only.

We are currently working with our carrier for resolution.
Jul 18, 13:03 EDT
Completed - The scheduled maintenance has been completed.
Jul 19, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 00:00 EDT
Scheduled - Bandwidth will be performing maintenance on the Edge02 LAX Proxy. The Edge02 LAX Proxy will experience a one-time drop of any calls that are in the setup/initialization process during the maintenance window. It is anticipated this interruption will only last a few seconds. Any calls already established will not be impacted.

Edge02 JFK will be unaffected during this event. Edge02 LAX customers may choose to point all traffic to Edge02 JFK to ensure no interruption to service.

Customers currently connected directly to Bandwidth SBC's will not be impacted by this maintenance and can ignore this maintenance notification.

For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Jul 6, 17:20 EDT
Jul 17, 2017

No incidents reported.

Jul 16, 2017

No incidents reported.

Jul 15, 2017

No incidents reported.

Jul 14, 2017

No incidents reported.

Jul 13, 2017
Completed - The scheduled maintenance has been completed.
Jul 13, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 05:01 EDT
Scheduled - Bandwidth will be performing maintenance on the Application Platform. During this maintenance window, there will be a one-time drop of any calls or messages that are in the setup/initialization process. It is anticipated this interruption will only last a few seconds. Any calls already established will not be impacted. Any messages already sent will also not be impacted.
Jun 30, 18:06 EDT
Completed - The scheduled maintenance has been completed.
Jul 13, 00:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 23:01 EDT
Scheduled - Bandwidth will be performing maintenance on our messaging platform. There will be a brief delay in SMS messaging service in DFW. Binds to DFW will bounce but messages will be queued and delivered once DFW comes back online.

All traffic going to LAX will be unaffected during this event. Customers may choose to point all traffic to LAX to ensure no interruption to service.

For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Jul 12, 17:19 EDT
Jul 12, 2017
Resolved - Bandwidth has confirmed with our vendor that all queued messages have delivered at this time. We consider this impairment resolved.
Jul 12, 21:03 EDT
Monitoring - Bandwidth, along with our vendor, has seen a restoration of Toll Free Messaging service. We are seeing successful delivery of new messages and we are monitoring to ensure delivery of queued messages.
Jul 12, 19:50 EDT
Update - Bandwidth continues to work with our vendor to restore their services affecting Toll Free Messaging. We will remain actively engaged with this impairment. Toll Free Messages remain queued for delivery.
Jul 12, 19:16 EDT
Update - Bandwidth continues to escalate with our vendor to restore their services. Toll Free Messages remain queued for delivery. The next update will be in 2 hours unless we have new information to share.
Jul 12, 17:16 EDT
Update - Bandwidth continues to escalate with our vendor to restore their services. Toll Free Messages remain queued for delivery. We continue to be actively engaged in this impairment.
Jul 12, 16:06 EDT
Identified - Our vendor has identified a network connectivity impairment and actively working to restore their systems. Toll Free Messages continue to be queued for delivery. Bandwidth teams are actively engaged with the vendor.
Jul 12, 14:50 EDT
Investigating - Bandwidth is investigating an impairment causing a delay with Inbound and Outbound Toll Free Messaging. Messages are being queued for delivery. We are working with our vendor to resolve this impairment.
Jul 12, 13:56 EDT
Completed - The scheduled maintenance has been completed.
Jul 12, 00:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 23:00 EDT
Scheduled - Bandwidth will be performing maintenance on our messaging platform. There will be a brief delay in SMS messaging service in DFW. Binds to DFW will bounce but messages will be queued and delivered once DFW comes back online.

All traffic going to LAX will be unaffected during this event. Customers may choose to point all traffic to LAX to ensure no interruption to service.

For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Jun 29, 19:11 EDT
Jul 11, 2017
Completed - The scheduled maintenance has been completed.
Jul 11, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 23:00 EDT
Scheduled - Bandwidth will be performing maintenance on our messaging platform. There will be a brief delay in MMS messaging service in DFW. Binds to DFW will bounce but messages will be queued and delivered once DFW comes back online.

All traffic going to LAX will be unaffected during this event. Customers may choose to point all traffic to LAX to ensure no interruption to service.

For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Jun 20, 18:13 EDT