All Systems Operational

About This Site

Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Inbound Calling Services Operational
Inbound Calling (SIP) Operational
Toll-Free calling - Inbound (SIP) Operational
REST APIs - HTTP Voice Operational
REST APIs - SIP Voice Operational
BXML Operational
Outbound Calling Services Operational
Outbound Calling (SIP) Operational
Toll-Free calling - Outbound (SIP) Operational
REST APIs - HTTP Voice Operational
REST APIs - SIP Voice Operational
BXML Operational
Add On Services Operational
Call Recording Operational
Transcriptions Operational
Text-to-Speech Operational
CNAM Lookup Operational
Messaging Services Operational
SMS Messaging (SMPP) Operational
MMS Messaging (SMPP) Operational
Toll-Free SMS - Inbound Operational
Toll-Free SMS - Outbound Operational
International Messaging (HTTP) Operational
International messaging (SIP) Operational
REST APIs - HTTP SMS Messaging Operational
REST APIs - HTTP MMS Messaging Operational
Number Management Services Operational
New Number Ordering Operational
Number Portability Operational
Inbound Calling - Caller ID Lookup (CNAM) Operational
Updating Phone Number Caller ID (LIDB) Operational
9-1-1 Services Operational
NextGen 9-1-1 (Alabama) Operational
EVS 9-1-1 Call Routing Service Operational
9-1-1 Provisioning Service Operational
SIP Trunking Operational
Local Market Status ? Operational
120 - Portland, ME Operational
122 - Manchester, NH Operational
124 - Burlington, VT Operational
126 - Springfield, MA Operational
128 - Cambridge, MA Operational
130 - Providence, RI Operational
132 - New York City, NY Operational
133 - Poughkeepsie, NY Operational
134 - Albany, NY Operational
136 - Syracuse, NY Operational
138 - Binghamton, NY Operational
140 - Buffalo, NY Operational
220 - Pleasantville, NJ Operational
222 - Camden, NJ Operational
224 - Newark, NJ Operational
226 - Harrisburg, PA Operational
228 - Philadelphia, PA Operational
230 - Altoona, PA Operational
232 - Scranton, PA Operational
234 - Pittsburgh, PA Operational
236 - Washington, DC Operational
238 - Baltimore, MD Operational
240 - Frederick, MD Operational
244 - Roanoke, VA Operational
246 - Culpeper, VA Operational
248 - Richmond, VA Operational
250 - Lynchburg, VA Operational
252 - Norfolk, VA Operational
254 - Charleston, WV Operational
256 - Clarksburg, WV Operational
320 - Cleveland, OH Operational
322 - Youngstown, OH Operational
324 - Worthington, OH Operational
325 - Akron, OH Operational
326 - Toledo, OH Operational
328 - Dayton, OH Operational
330 - Evansville, IN Operational
332 - South Bend, IN Operational
334 - Fort Wayne, IN Operational
336 - Indianapolis, IN Operational
338 - Bloomington, IN Operational
340 - Southfield, MI Operational
342 - Marquette, MI Operational
344 - Saginaw, MI Operational
348 - Grand Rapids, MI Operational
350 - Appleton, WI Operational
354 - Madison, WI Operational
356 - Milwaukee, WI Operational
358 - Chicago, IL Operational
368 - Peoria, IL Operational
420 - Asheville, NC Operational
422 - Charlotte, NC Operational
424 - Greensboro, NC Operational
426 - Raleigh, NC Operational
428 - Wilmington, NC Operational
432 - Myrtle Beach, SC Operational
434 - Columbia, SC Operational
436 - Charleston, SC Operational
438 - Atlanta, GA Operational
440 - Savannah, GA Operational
442 - Augusta, GA Operational
446 - Macon, GA Operational
448 - Pensacola, FL Operational
452 - Jacksonville, FL Operational
454 - Gainesville, FL Operational
458 - Orlando, FL Operational
460 - Miami, FL Operational
462 - Louisville, KY Operational
468 - Memphis, TN Operational
470 - Nashville, TN Operational
472 - Chattanooga, TN Operational
474 - Knoxville, TN Operational
476 - Birmingham, AL Operational
477 - Huntsville, AL Operational
478 - Montgomery, AL Operational
480 - Mobile, AL Operational
482 - Jackson, MS Operational
486 - Shreveport, LA Operational
488 - Lake Charles, LA Operational
490 - New Orleans, LA Operational
492 - Baton Rouge, LA Operational
520 - St. Louis, MO Operational
522 - Springfield, MO Operational
524 - Kansas City, MO Operational
526 - Fort Smith, AR Operational
528 - Little Rock, AR Operational
532 - Wichita, KS Operational
534 - Topeka, KS Operational
536 - Oklahoma City, OK Operational
538 - Tulsa, OK Operational
540 - El Paso, TX Operational
542 - Midland, TX Operational
544 - Lubbock, TX Operational
546 - Amarillo, TX Operational
548 - Wichita Falls, TX Operational
550 - Abilene, TX Operational
552 - Dallas, TX Operational
554 - Longview, TX Operational
556 - Waco, TX Operational
558 - Austin, TX Operational
560 - Houston, TX Operational
562 - Beaumont, TX Operational
564 - Corpus Christi, TX Operational
566 - San Antonio, TX Operational
568 - Harlingen, TX Operational
620 - Rochester, MN Operational
624 - Duluth, MN Operational
626 - St. Cloud, MN Operational
628 - Minneapolis, MN Operational
632 - Des Moines, IA Operational
634 - Davenport, IA Operational
635 - Cedar Rapids, IA Operational
636 - Fargo, ND Operational
638 - Bismarck,ND Operational
640 - Sioux Falls, SD Operational
644 - Omaha, NE Operational
650 - Billings, MT Operational
652 - Boise, ID Operational
654 - Cheyenne, WY Operational
656 - Denver, CO Operational
658 - Colorado Springs, CO Operational
660 - Salt Lake City, UT Operational
664 - Albuquerque, NM Operational
666 - Phoenix, AZ Operational
668 - Tucson, AZ Operational
670 - Eugene, OR Operational
672 - Portland, OR Operational
674 - Seattle, WA Operational
676 - Spokane, WA Operational
720 - Reno, NV Operational
721 - Las Vegas, NV Operational
722 - San Francisco, CA Operational
724 - Chico, CA Operational
726 - Sacramento, CA Operational
728 - Fresno, CA Operational
730 - Los Angeles, CA Operational
732 - San Diego, CA Operational
734 - Bakersfield, CA Operational
736 - Monterey, CA Operational
738 - Stockton, CA Operational
740 - San Luis Obispo, CA Operational
920 - New Haven, CT Operational
922 - Cincinnati, OH Operational
923 - Mansfield, OH Operational
924 - Erie, PA Operational
927 - Harrisonburg, VA Operational
928 - Charlottesville, VA Operational
949 - Fayetteville, NC Operational
951 - Rocky Mount, NC Operational
952 - Tampa, FL Operational
953 - Tallahassee, FL Operational
956 - Johnson City, TN Operational
958 - Lincoln, NE Operational
973 - Palm Springs, CA Operational
974 - Rochester, NY Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 25, 2017

No incidents reported today.

Feb 24, 2017

No incidents reported.

Feb 23, 2017
Completed - The scheduled maintenance has been completed.
Feb 23, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 05:00 EST
Scheduled - Bandwidth will be performing maintenance on the Application Platform. During this maintenance window, there will be a one-time drop of any calls or messages that are in the setup/initialization process. It is anticipated this interruption will only last a few seconds. Any calls already established will not be impacted. Any messages already sent will also not be impacted.
Feb 6, 20:38 EST
Completed - The scheduled maintenance has been completed.
Feb 23, 04:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 02:00 EST
Scheduled - Bandwidth will be performing emergency IP Network maintenance in our LAX data center. During the maintenance window, Bandwidth does not anticipate any noticeable impact to calls or messages and is taking necessary steps to ensure network stability.
Feb 22, 16:55 EST
Feb 22, 2017
Completed - The scheduled maintenance has been completed.
Feb 22, 02:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 00:00 EST
Scheduled - Bandwidth will be performing IP Network maintenance in our LAX data center. During the maintenance window, Bandwidth does not anticipate any noticeable impact to calls or messages and is taking necessary steps to ensure network stability.
Feb 21, 18:19 EST
Feb 21, 2017
Resolved - Our carrier has resolved the outage and Bandwidth can confirm that all services are restored.

Start Time: FEB 21, 2017 14:50 ET
Stop Time: FEB 21, 2017 19:10 ET
Feb 21, 21:24 EST
Investigating - Our carrier continues to work to isolate the issue causing this incident.
Feb 21, 19:04 EST
Identified - We are experiencing a transport issue on the Bandwidth network affecting your inbound origination service only.

We are currently working with our carrier for resolution.
Feb 21, 15:07 EST
Feb 20, 2017
Resolved - Final: All services have been restored at this time.

Start Time: 1:48
Stop Time: 4:18
Responsible Party: LEC
Fix/Cause of Outage: Wire / Cable
Feb 20, 04:33 EST
Identified - We are experiencing a transport issue on the Bandwidth network affecting your inbound origination service only.

We are currently working with our carrier for resolution.
Feb 20, 01:48 EST
Feb 19, 2017

No incidents reported.

Feb 18, 2017

No incidents reported.

Feb 17, 2017
Resolved - Bandwidth has seen all queued messages deliver and no delay on new Outbound Toll Free messages. This impairment has been resolved. We will continue to monitor to ensure our network remains stable.
Feb 17, 14:38 EST
Monitoring - We continue to see queued Outbound Toll Free Messages deliver as expected. Bandwidth will continue to monitor Outbound Toll Free Messages and the overall network until this impairment is resolved.
Feb 17, 14:02 EST
Identified - We have identified the delay of Outbound Toll Free Messages. Bandwidth is working with our vendor to deliver queued messages. We are continuing to monitor the queued messages and overall network
Feb 17, 13:41 EST
Investigating - Bandwidth is investigating an impairment causing a delay with Outbound Toll Free Messaging. Messages are being queued for delivery. We are working with our vendor to resolve this impairment.
Feb 17, 13:02 EST
Feb 16, 2017
Completed - The scheduled maintenance has been completed.
Feb 16, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 23:45 EST
Scheduled - Bandwidth will be performing maintenance on our 9-1-1 platform. During this maintenance, there will be a very brief disruption in service on the 9-1-1 dashboard and API. 9-1-1 dashboard portal users may be expected to log back in.

There will be no disruption to call processing during this maintenance. All 9-1-1 emergency calls will process as normal.
Jan 23, 20:06 EST
Feb 15, 2017
Resolved - Bandwidth has seen all queued messages deliver and there is no delay on new Outbound Toll Free Messages. This impairment has been resolved. We will continue to monitor to ensure our network remains stable.
Feb 15, 18:20 EST
Monitoring - We continue to see queued and new Outbound Toll Free Messages deliver as expected. Bandwidth will continue to monitor Outbound Toll Free Messages and the overall network until this impairment is resolved.
Feb 15, 17:51 EST
Identified - We have identified and taken steps to resolve the delay of Outbound Toll Free Messages. Bandwidth is seeing the queued messages begin to decrease as they are being delivered. New messages are being delivered as expected. We are continuing to monitor the queued messages and overall network.
Feb 15, 17:35 EST
Investigating - Bandwidth is investigating an impairment causing a delay with Outbound Toll Free Messaging. Messages are being queued for delivery. We are working with our vendor to resolve this impairment.
Feb 15, 17:09 EST
Feb 14, 2017
Completed - The scheduled maintenance has been completed.
Feb 14, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 23:45 EST
Scheduled - Bandwidth will be performing maintenance on our 9-1-1 platform. During this maintenance, there will be a very brief disruption in service on the 9-1-1 dashboard and API. 9-1-1 dashboard portal users may be expected to log back in.

There will be no disruption to call processing during this maintenance. All 9-1-1 emergency calls will process as normal.
Jan 23, 19:49 EST
Feb 13, 2017
Completed - The scheduled maintenance has been completed.
Feb 13, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 05:00 EST
Scheduled - Bandwidth will be performing maintenance on the Application Platform. During this maintenance window, there will be a one-time drop of any calls or messages that are in the setup/initialization process. It is anticipated this interruption will only last a few seconds. Any calls already established will not be impacted. Any messages already sent will also not be impacted.
Jan 23, 20:09 EST
Feb 12, 2017

No incidents reported.

Feb 11, 2017

No incidents reported.