All Systems Operational

About This Site

Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Inbound Calling Services Operational
Inbound Calling (SIP) Operational
Toll-Free calling - Inbound (SIP) Operational
REST APIs - HTTP Voice Operational
REST APIs - SIP Voice Operational
BXML Operational
Outbound Calling Services Operational
Outbound Calling (SIP) Operational
Toll-Free calling - Outbound (SIP) Operational
REST APIs - HTTP Voice Operational
REST APIs - SIP Voice Operational
BXML Operational
Add On Services Operational
Call Recording Operational
Transcriptions Operational
Text-to-Speech Operational
CNAM Lookup Operational
Messaging Services Operational
SMS Messaging (SMPP) Operational
MMS Messaging (SMPP) Operational
Toll-Free SMS - Inbound Operational
Toll-Free SMS - Outbound Operational
International Messaging (HTTP) Operational
International messaging (SIP) Operational
REST APIs - HTTP SMS Messaging Operational
REST APIs - HTTP MMS Messaging Operational
Number Management Services Operational
New Number Ordering Operational
Number Portability Operational
Inbound Calling - Caller ID Lookup (CNAM) Operational
Updating Phone Number Caller ID (LIDB) Operational
9-1-1 Services Operational
NextGen 9-1-1 (Alabama) Operational
EVS 9-1-1 Call Routing Service Operational
9-1-1 Provisioning Service Operational
SIP Trunking Operational
Local Market Status ? Operational
120 - Portland, ME Operational
122 - Manchester, NH Operational
124 - Burlington, VT Operational
126 - Springfield, MA Operational
128 - Cambridge, MA Operational
130 - Providence, RI Operational
132 - New York City, NY Operational
133 - Poughkeepsie, NY Operational
134 - Albany, NY Operational
136 - Syracuse, NY Operational
138 - Binghamton, NY Operational
140 - Buffalo, NY Operational
220 - Pleasantville, NJ Operational
222 - Camden, NJ Operational
224 - Newark, NJ Operational
226 - Harrisburg, PA Operational
228 - Philadelphia, PA Operational
230 - Altoona, PA Operational
232 - Scranton, PA Operational
234 - Pittsburgh, PA Operational
236 - Washington, DC Operational
238 - Baltimore, MD Operational
240 - Frederick, MD Operational
244 - Roanoke, VA Operational
246 - Culpeper, VA Operational
248 - Richmond, VA Operational
250 - Lynchburg, VA Operational
252 - Norfolk, VA Operational
254 - Charleston, WV Operational
256 - Clarksburg, WV Operational
320 - Cleveland, OH Operational
322 - Youngstown, OH Operational
324 - Worthington, OH Operational
325 - Akron, OH Operational
326 - Toledo, OH Operational
328 - Dayton, OH Operational
330 - Evansville, IN Operational
332 - South Bend, IN Operational
334 - Fort Wayne, IN Operational
336 - Indianapolis, IN Operational
338 - Bloomington, IN Operational
340 - Southfield, MI Operational
342 - Marquette, MI Operational
344 - Saginaw, MI Operational
348 - Grand Rapids, MI Operational
350 - Appleton, WI Operational
354 - Madison, WI Operational
356 - Milwaukee, WI Operational
358 - Chicago, IL Operational
368 - Peoria, IL Operational
420 - Asheville, NC Operational
422 - Charlotte, NC Operational
424 - Greensboro, NC Operational
426 - Raleigh, NC Operational
428 - Wilmington, NC Operational
432 - Myrtle Beach, SC Operational
434 - Columbia, SC Operational
436 - Charleston, SC Operational
438 - Atlanta, GA Operational
440 - Savannah, GA Operational
442 - Augusta, GA Operational
446 - Macon, GA Operational
448 - Pensacola, FL Operational
452 - Jacksonville, FL Operational
454 - Gainesville, FL Operational
458 - Orlando, FL Operational
460 - Miami, FL Operational
462 - Louisville, KY Operational
468 - Memphis, TN Operational
470 - Nashville, TN Operational
472 - Chattanooga, TN Operational
474 - Knoxville, TN Operational
476 - Birmingham, AL Operational
477 - Huntsville, AL Operational
478 - Montgomery, AL Operational
480 - Mobile, AL Operational
482 - Jackson, MS Operational
486 - Shreveport, LA Operational
488 - Lake Charles, LA Operational
490 - New Orleans, LA Operational
492 - Baton Rouge, LA Operational
520 - St. Louis, MO Operational
522 - Springfield, MO Operational
524 - Kansas City, MO Operational
526 - Fort Smith, AR Operational
528 - Little Rock, AR Operational
532 - Wichita, KS Operational
534 - Topeka, KS Operational
536 - Oklahoma City, OK Operational
538 - Tulsa, OK Operational
540 - El Paso, TX Operational
542 - Midland, TX Operational
544 - Lubbock, TX Operational
546 - Amarillo, TX Operational
548 - Wichita Falls, TX Operational
550 - Abilene, TX Operational
552 - Dallas, TX Operational
554 - Longview, TX Operational
556 - Waco, TX Operational
558 - Austin, TX Operational
560 - Houston, TX Operational
562 - Beaumont, TX Operational
564 - Corpus Christi, TX Operational
566 - San Antonio, TX Operational
568 - Harlingen, TX Operational
620 - Rochester, MN Operational
624 - Duluth, MN Operational
626 - St. Cloud, MN Operational
628 - Minneapolis, MN Operational
632 - Des Moines, IA Operational
634 - Davenport, IA Operational
635 - Cedar Rapids, IA Operational
636 - Fargo, ND Operational
638 - Bismarck,ND Operational
640 - Sioux Falls, SD Operational
644 - Omaha, NE Operational
650 - Billings, MT Operational
652 - Boise, ID Operational
654 - Cheyenne, WY Operational
656 - Denver, CO Operational
658 - Colorado Springs, CO Operational
660 - Salt Lake City, UT Operational
664 - Albuquerque, NM Operational
666 - Phoenix, AZ Operational
668 - Tucson, AZ Operational
670 - Eugene, OR Operational
672 - Portland, OR Operational
674 - Seattle, WA Operational
676 - Spokane, WA Operational
720 - Reno, NV Operational
721 - Las Vegas, NV Operational
722 - San Francisco, CA Operational
724 - Chico, CA Operational
726 - Sacramento, CA Operational
728 - Fresno, CA Operational
730 - Los Angeles, CA Operational
732 - San Diego, CA Operational
734 - Bakersfield, CA Operational
736 - Monterey, CA Operational
738 - Stockton, CA Operational
740 - San Luis Obispo, CA Operational
920 - New Haven, CT Operational
922 - Cincinnati, OH Operational
923 - Mansfield, OH Operational
924 - Erie, PA Operational
927 - Harrisonburg, VA Operational
928 - Charlottesville, VA Operational
949 - Fayetteville, NC Operational
951 - Rocky Mount, NC Operational
952 - Tampa, FL Operational
953 - Tallahassee, FL Operational
956 - Johnson City, TN Operational
958 - Lincoln, NE Operational
973 - Palm Springs, CA Operational
974 - Rochester, NY Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Application Platform Maintenance Aug 24, 05:00-06:00 EDT
Bandwidth will be performing maintenance on the Application Platform. During this maintenance window, there will be a one-time drop of any calls or messages that are in the setup/initialization process. It is anticipated this interruption will only last a few seconds. Any calls already established will not be impacted. Any messages already sent will also not be impacted.
Posted on Aug 11, 17:24 EDT
SMS Messaging Maintenance - DFW Aug 30, 01:00-03:00 EDT
Bandwidth will be performing maintenance on our messaging platform. There will be a brief delay in SMS messaging service in DFW. Binds to DFW will bounce but messages will be queued and delivered once DFW comes back online.

All traffic going to LAX will be unaffected during this event. Customers may choose to point all traffic to LAX to ensure no interruption to service.

For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Posted on Aug 18, 18:28 EDT
SMS Messaging Maintenance - LAX Aug 31, 01:00-03:00 EDT
Bandwidth will be performing maintenance on our messaging platform. There will be a brief delay in SMS messaging service in LAX. Binds to LAX will bounce but messages will be queued and delivered once LAX comes back online.

All traffic going to DFW will be unaffected during this event. Customers may choose to point all traffic to DFW to ensure no interruption to service.

For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Posted on Aug 18, 18:30 EDT
Application Platform Maintenance Aug 31, 05:00-06:00 EDT
Bandwidth will be performing maintenance on the Application Platform. During this maintenance window, there will be a one-time drop of any calls or messages that are in the setup/initialization process. It is anticipated this interruption will only last a few seconds. Any calls already established will not be impacted. Any messages already sent will also not be impacted.
Posted on Aug 18, 18:33 EDT
Past Incidents
Aug 18, 2017

No incidents reported today.

Aug 17, 2017

No incidents reported.

Aug 16, 2017
Resolved - Final: Our carrier has completed all necessary repairs (fiber cut/equipment failure) and Bandwidth can confirm all services are restored. This incident is being resolved.

Start Time: 08/16/2017 11:48 ET
Stop Time: 08/16/2017 17:14 ET
Aug 16, 18:26 EDT
Identified - Update: Our carrier has identified a fiber cut and is working to complete repairs.
Aug 16, 17:24 EDT
Investigating - Update: Our carrier has identified the cause of this issue. We are continuing to engage our carrier until this issue is resolved.
Aug 16, 16:12 EDT
Identified - We are experiencing a transport issue on the Bandwidth network affecting your inbound origination service only.

We are currently working with our carrier for resolution.
Aug 16, 12:06 EDT
Completed - The scheduled maintenance has been completed.
Aug 16, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 23:01 EDT
Scheduled - Bandwidth will be performing an emergency maintenance on our messaging platform. There will be a brief delay in SMS messaging service in DFW. Binds to DFW will bounce but messages will be queued and delivered once DFW comes back online.

All traffic going to LAX will be unaffected during this event. Customers may choose to point all traffic to LAX to ensure no interruption to service.

For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Aug 15, 17:18 EDT
Aug 15, 2017
Resolved - Final:Our carrier has completed all fiber repairs and advised all service has been restored.

Start Time:08/13/2017 3:38 pm ET
Stop Time:08/15/2017 03:58 am ET
Aug 15, 04:09 EDT
Update - Our carrier is continuing to work to repair the fiber cut and currently no ettr.
Aug 15, 01:00 EDT
Update - Our carrier is continuing to work to repair the fiber cut at this time
Aug 14, 16:04 EDT
Update - Our carrier is currently working to repair the fiber cut at this time.
Aug 14, 12:30 EDT
Update - Our carrier continues working to repair the fiber cut at this time.
Aug 14, 08:30 EDT
Update - Our carrier is currently working to repair the fiber cut at this time.
Aug 14, 04:00 EDT
Update - Our carrier has identified a fiber cut and is continuing to work on the repairs at this time.
Aug 14, 00:01 EDT
Update - Update: Our carrier has identified a fiber cut and is working on the repairs at this time.
Aug 13, 19:38 EDT
Identified - We are experiencing a transport issue on the Bandwidth network affecting your inbound origination service only.

We are currently working with our carrier for resolution.
Aug 13, 15:38 EDT
Aug 12, 2017
Resolved - Final: Our carrier has reported that services recovered during testing and Bandwidth can confirm that all services are restored.

Start Time: August 11, 2017 5:45 PM EST
Stop Time: August 11, 2017 09:53 PM EST
Aug 12, 07:00 EDT
Monitoring - Update:Service to this market has been restored, but our carrier is still investigating the root cause of this issue.
Aug 12, 03:00 EDT
Update - We are experiencing a transport issue on the Bandwidth network affecting your inbound origination service only.

We are still working with our carrier for a resolution.
Aug 11, 22:01 EDT
Identified - We are experiencing a transport issue on the Bandwidth network affecting your inbound origination service only.

We are currently working with our carrier for resolution.
Aug 11, 17:56 EDT
Aug 11, 2017
Completed - The scheduled maintenance has been completed.
Aug 11, 01:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 23:00 EDT
Scheduled - Bandwidth will be performing maintenance on our messaging platform. There will be a brief delay in SMS messaging service in LAX. Binds to LAX will bounce but messages will be queued and delivered once LAX comes back online.

All traffic going to DFW will be unaffected during this event. Customers may choose to point all traffic to DFW to ensure no interruption to service.

For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Jul 25, 20:39 EDT
Aug 10, 2017
Completed - The scheduled maintenance has been completed.
Aug 10, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 05:00 EDT
Scheduled - Bandwidth will be performing maintenance on the Application Platform. During this maintenance window, there will be a one-time drop of any calls or messages that are in the setup/initialization process. It is anticipated this interruption will only last a few seconds. Any calls already established will not be impacted. Any messages already sent will also not be impacted.
Jul 28, 16:24 EDT
Resolved - Final:Our carrier advised the circuit has recovered and that all services have been restored.

Start Time:08/10/2017 00:58 et
Stop Time:08/10/2017 03:09 et
Aug 10, 03:17 EDT
Investigating - We are experiencing a transport issue on the Bandwidth network affecting your inbound origination service only.

We are currently working with our carrier for resolution.
Aug 10, 00:58 EDT
Aug 9, 2017
Resolved - Final: Our carrier has reported that services recovered during testing and Bandwidth can confirm that all services are restored.

Start Time: AUG 09, 2017 12:01 ET
Stop Time: AUG 09, 2017 02:33 ET
Aug 9, 04:14 EDT
Identified - We are experiencing a transport issue on the Bandwidth network affecting your inbound origination service only.

We are currently working with our carrier for resolution.
Aug 9, 00:20 EDT
Completed - The scheduled maintenance has been completed.
Aug 9, 01:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 23:01 EDT
Scheduled - Bandwidth will be performing maintenance on our messaging platform. There will be a brief delay in SMS messaging service in DFW. Binds to DFW will bounce but messages will be queued and delivered once DFW comes back online.

All traffic going to LAX will be unaffected during this event. Customers may choose to point all traffic to LAX to ensure no interruption to service.

For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Jul 25, 20:37 EDT
Aug 7, 2017

No incidents reported.

Aug 6, 2017

No incidents reported.

Aug 5, 2017

No incidents reported.

Aug 4, 2017

No incidents reported.