Increased Message Failures Towards Verizon

Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Incident Report for Bandwidth

Resolved

At this time our partner has confirmed with Verizon the issue is resolved, and we’ve observed a decrease in errors back to expected levels. We’re considering this incident resolved at this time.

Posted Apr 25, 2024 - 18:01 EDT

Identified

We've identified an issue causing an increase in 5620 errors when sending messages to Verizon. We're currently working with our partner to implement a fix for the issue.

Posted Apr 25, 2024 - 15:25 EDT

This incident affected: United States Messaging Services (SMS Messaging (SMPP), MMS Messaging (MM4), REST APIs - HTTP SMS Messaging).