Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
Incidents across areas
All Systems Operational
United States Inbound Calling Services
Operational
Inbound Calling (SIP) - United States
Operational
Toll-Free calling - Inbound (SIP) - United States
Operational
REST APIs - HTTP Voice - United States
Operational
REST APIs - SIP Voice - United States
Operational
BXML - United States
Operational
United States Outbound Calling Services
Operational
Outbound Calling (SIP) - United States
Operational
Toll-Free calling - Outbound (SIP) - United States
Operational
REST APIs - HTTP Voice - United States
Operational
REST APIs - SIP Voice - United States
Operational
BXML - United States
Operational
Hosted Signing Service - US
Operational
United States V2 Application Add On Services
Operational
Call Recording
Operational
Transcriptions
Operational
Text-to-Speech
Operational
CNAM Lookup
Operational
United States Messaging Services
Operational
SMS Messaging (SMPP)
Operational
MMS Messaging (MM4)
Operational
Toll-Free SMS - Inbound
Operational
Toll-Free SMS - Outbound
Operational
International Messaging (HTTP)
Operational
REST APIs - HTTP SMS Messaging
Operational
REST APIs - HTTP MMS Messaging
Operational
Toll Free MMS - Inbound
Operational
Toll Free MMS - Outbound
Operational
International A2P Messaging
Operational
International A2P Platform (SMPP)
Operational
International A2P Platform (HTTP)
Operational
International A2P Messaging Regional Connectivity
Operational
Latin America
Operational
APAC
Operational
Europe
Operational
Middle East & Africa
Operational
Insights
Operational
Messaging Insights Dashboard
Operational
Message Log API
Operational
Number Management Services
Operational
New Number Ordering
Operational
Number Porting
Operational
Inbound Calling - Caller ID Lookup (CNAM)
Operational
Line Feature Management
Operational
Phone Number Lookup API
Operational
Call Assure
Operational
9-1-1 Services
Operational
9-1-1 Call Routing Service
Operational
9-1-1 Provisioning Service
Operational
DLR (Dynamic Location Routing)
Operational
Direct Network Connection
Operational
Network Expansion Service (NES)
Operational
Inbound Direct Link Services (DLS)
Operational
Outbound Direct Link Services (DLS)
Operational
Virtual (cloud) Connection Service
Operational
Support
Operational
Phone Support
Operational
Ticketing Support
Operational
Help Center
Operational
Portals
Operational
Bandwidth App
Operational
9-1-1 Dashboard
Operational
Bandwidth International (fka Voxbone) Portal
Operational
Bandwidth Build
Operational
Argentina Calling Services
Operational
Inbound Calling- Argentina
Operational
Outbound Calling- Argentina
Operational
Australia Calling Services
Operational
Inbound Calling- Australia
Operational
Outbound Calling- Australia
Operational
Emergency Calling- Australia
Operational
Austria Calling Services
Operational
Inbound Calling - Austria
Operational
Outbound Calling - Austria
Operational
Emergency Calling - Austria
Operational
Belgium Calling Services
Operational
Inbound Calling - Belgium
Operational
Outbound Calling - Belgium
Operational
Emergency Calling - Belgium
Operational
Brazil Calling Services
Operational
Inbound Calling- Brazil
Operational
Bulgaria Calling Services
Operational
Inbound Calling - Bulgaria
Operational
Outbound Calling - Bulgaria
Operational
Emergency Calling - Bulgaria
Operational
Canada Calling Services
Operational
Inbound Calling - Canada (SIP)
Operational
Chile Calling Services
Operational
Inbound Calling- Chile
Operational
China Calling Services
Operational
Inbound Calling- China
Operational
Colombia Calling Services
Operational
Inbound Calling- Colombia
Operational
Croatia Calling Services
Operational
Inbound Calling - Croatia
Operational
Outbound Calling - Croatia
Operational
Emergency Calling - Croatia
Operational
Cyprus Calling Services
Operational
Inbound Calling - Cyprus
Operational
Outbound Calling - Cyprus
Operational
Emergency Calling - Cyprus
Operational
Czech Republic Calling Services
Operational
Inbound Calling - Czech Republic
Operational
Outbound Calling - Czech Republic
Operational
Emergency Calling - Czech Republic
Operational
Denmark Calling Services
Operational
Inbound Calling - Denmark
Operational
Outbound Calling - Denmark
Operational
Emergency Calling - Denmark
Operational
Dominican Republic Calling Services
Operational
Inbound Calling - Dominican Republic (SIP)
Operational
Egypt Calling Services
Operational
Inbound Calling - Egypt
Operational
El Salvador Calling Services
Operational
Inbound Calling- El Salvador
Operational
Estonia Calling Services
Operational
Inbound Calling - Estonia
Operational
Outbound Calling - Estonia
Operational
Emergency Calling - Estonia
Operational
Finland Calling Services
Operational
Inbound Calling - Finland
Operational
Outbound Calling - Finland
Operational
Emergency Calling - Finland
Operational
France Calling Services
Operational
Inbound Calling - France
Operational
Outbound Calling - France
Operational
Emergency Calling - France
Operational
Hosted Signing Service - France
Operational
Georgia Calling Services
Operational
Inbound Calling - Georgia
Operational
Germany Calling Services
Operational
Inbound Calling - Germany
Operational
Outbound Calling - Germany
Operational
Emergency Calling - Germany
Operational
Greece Calling Services
Operational
Inbound Calling - Greece
Operational
Outbound Calling - Greece
Operational
Emergency Calling - Greece
Operational
Hong Kong Calling Services
Operational
Inbound Calling- Hong Kong
Operational
Outbound Calling- Hong Kong
Operational
Emergency Calling- Hong Kong
Operational
Hungary Calling Services
Operational
Inbound Calling - Hungary
Operational
Outbound Calling - Hungary
Operational
Emergency Calling - Hungary
Operational
India Calling Services
Operational
Inbound Calling- India
Operational
Indonesia Calling Services
Operational
Inbound Calling- Indonesia
Operational
Ireland Calling Services
Operational
Inbound Calling - Ireland
Operational
Outbound Calling - Ireland
Operational
Emergency Calling - Ireland
Operational
Israel Calling Services
Operational
Inbound Calling - Israel
Operational
Outbound Calling - Israel
Operational
Emergency Calling - Israel
Operational
Italy Calling Services
Operational
Inbound Calling - Italy
Operational
Outbound Calling - Italy
Operational
Emergency Calling - Italy
Operational
Japan Calling Services
Operational
Inbound Calling- Japan
Operational
Outbound Calling- Japan
Operational
Emergency Calling- Japan
Operational
Jordan Calling Services
Operational
Inbound Calling- Jordan
Operational
Kenya Calling Services
Operational
Inbound Calling- Kenya
Operational
Latvia Calling Services
Operational
Inbound Calling - Latvia
Operational
Outbound Calling - Latvia
Operational
Emergency Calling - Latvia
Operational
Lithuania Calling Services
Operational
Inbound Calling - Lithuania
Operational
Outbound Calling - Lithuania
Operational
Emergency Calling - Lithuania
Operational
Luxembourg Calling Services
Operational
Inbound Calling - Luxembourg
Operational
Outbound Calling - Luxembourg
Operational
Emergency Calling - Luxembourg
Operational
Malaysia Calling Services
Operational
Inbound Calling- Malaysia
Operational
Malta Calling Services
Operational
Inbound Calling - Malta
Operational
Mexico Calling Services
Operational
Inbound Calling - Mexico
Operational
Netherlands Calling Services
Operational
Inbound Calling - Neatherlands
Operational
Outbound Calling - Netherlands
Operational
Emergency Calling - Netherlands
Operational
Norway Calling Services
Operational
Inbound Calling - Norway
Operational
Outbound Calling - Norway
Operational
Emergency Calling -Norway
Operational
Panama Calling Services
Operational
Inbound Calling- Panama
Operational
Peru Calling Services
Operational
Inbound Calling- Peru
Operational
Outbound Calling- Peru
Operational
Philippines Calling Service
Operational
Inbound Calling- Philippines
Operational
Poland Calling Services
Operational
Inbound Calling - Poland
Operational
Outbound Calling - Poland
Operational
Emergency Calling - Poland
Operational
Portugal Calling Services
Operational
Inbound Calling - Portugal
Operational
Outbound Calling - Portugal
Operational
Emergency Calling - Portugal
Operational
Puerto Rico Calling Services
Operational
Inbound Calling - Puerto Rico
Operational
Outbound Calling - Puerto Rico
Operational
Emergency Calling - Puerto Rico
Operational
Qatar Calling Services
Operational
Inbound Calling- Qatar
Operational
Romania Calling Services
Operational
Inbound Calling - Romania
Operational
Outbound Calling - Romania
Operational
Emergency Calling - Romania
Operational
Singapore Calling Services
Operational
Inbound Calling- Singapore
Operational
Outbound Calling- Singapore
Operational
Emergency Calling- Singapore
Operational
Slovakia Calling Services
Operational
Inbound Calling - Slovakia
Operational
Outbound Calling - Slovakia
Operational
Emergency Calling - Slovakia
Operational
Slovenia Calling Services
Operational
Inbound Calling - Slovenia
Operational
Outbound Calling- Slovenia
Operational
Emergency Calling- Slovenia
Operational
South Africa Calling Services
Operational
Inbound Calling- South Africa
Operational
South Korea Calling Services
Operational
Inbound Calling- South Korea
Operational
Outbound Calling- South Korea
Operational
Spain Calling Services
Operational
Inbound Calling - Spain
Operational
Outbound Calling - Spain
Operational
Emergency Calling - Spain
Operational
Sweden Calling Services
Operational
Inbound Calling - Sweden
Operational
Outbound Calling - Sweden
Operational
Emergency Calling - Sweden
Operational
Switzerland Calling Services
Operational
Inbound Calling - Switzerland
Operational
Outbound Calling - Switzerland
Operational
Emergency Calling - Switzerland
Operational
Thailand Calling Services
Operational
Inbound Calling- Thailand
Operational
United Arab Emirates Calling Services
Operational
Inbound Calling- United Arab Emirates
Operational
United Kingdom Calling Services
Operational
Inbound Calling - United Kingdom
Operational
Outbound Calling - United Kingdom
Operational
Emergency Calling - United Kingdom
Operational
Virgin Islands (U.S.) Calling Services
Operational
Inbound Calling - Virgin Islands (U.S.)
Operational
Emergency Calling - Virgin Islands (U.S.)
Operational
FCC Disaster Information Reporting System (DIRS)
Operational
FCC DIRS Activation Status
Operational
Integrations
Operational
Zoom
Operational
Cisco Webex
Operational
Five9
Operational
Genesys
Operational
US Markets
Operational
120 - Portland, ME
Operational
122 - Manchester, NH
Operational
124 - Burlington, VT
Operational
126 - Springfield, MA
Operational
128 - Cambridge, MA
Operational
130 - Providence, RI
Operational
132 - New York City, NY
Operational
133 - Poughkeepsie, NY
Operational
134 - Albany, NY
Operational
136 - Syracuse, NY
Operational
138 - Binghamton, NY
Operational
140 - Buffalo, NY
Operational
220 - Pleasantville, NJ
Operational
222 - Camden, NJ
Operational
224 - Newark, NJ
Operational
226 - Harrisburg, PA
Operational
228 - Philadelphia, PA
Operational
230 - Altoona, PA
Operational
232 - Scranton, PA
Operational
234 - Pittsburgh, PA
Operational
236 - Washington, DC
Operational
238 - Baltimore, MD
Operational
240 - Frederick, MD
Operational
242 - Salisbury, MD
Operational
244 - Roanoke, VA
Operational
246 - Culpeper, VA
Operational
248 - Richmond, VA
Operational
250 - Lynchburg, VA
Operational
252 - Norfolk, VA
Operational
254 - Charleston, WV
Operational
256 - Clarksburg, WV
Operational
320 - Cleveland, OH
Operational
322 - Youngstown, OH
Operational
324 - Worthington, OH
Operational
325 - Akron, OH
Operational
326 - Toledo, OH
Operational
328 - Dayton, OH
Operational
330 - Evansville, IN
Operational
332 - South Bend, IN
Operational
334 - Fort Wayne, IN
Operational
336 - Indianapolis, IN
Operational
338 - Bloomington, IN
Operational
340 - Southfield, MI
Operational
342 - Marquette, MI
Operational
344 - Saginaw, MI
Operational
346 - Lasing, MI
Operational
348 - Grand Rapids, MI
Operational
350 - Appleton, WI
Operational
352 - Eau Claire, WI
Operational
354 - Madison, WI
Operational
356 - Milwaukee, WI
Operational
358 - Chicago, IL
Operational
360 - Rockford, IL
Operational
362 - Carbondale, IL
Operational
364 - Dixon, IL
Operational
366 - Bloomington, IL
Operational
368 - Peoria, IL
Operational
370 - Champaign, IL
Operational
374 - Springfield, IL
Operational
376 - Jacksonville, IL
Operational
420 - Asheville, NC
Operational
422 - Charlotte, NC
Operational
424 - Greensboro, NC
Operational
426 - Raleigh, NC
Operational
428 - Wilmington, NC
Operational
430 - Greenville, SC
Operational
432 - Myrtle Beach, SC
Operational
434 - Columbia, SC
Operational
436 - Charleston, SC
Operational
438 - Atlanta, GA
Operational
440 - Savannah, GA
Operational
442 - Augusta, GA
Operational
444 - Albany , GA
Operational
446 - Macon, GA
Operational
448 - Pensacola, FL
Operational
450 - Panama City, FL
Operational
452 - Jacksonville, FL
Operational
454 - Gainesville, FL
Operational
456 - Daytona Beach, FL
Operational
458 - Orlando, FL
Operational
460 - Miami, FL
Operational
462 - Louisville, KY
Operational
464 - Madisonville, KY
Operational
466 - Winchester, KY
Operational
468 - Memphis, TN
Operational
470 - Nashville, TN
Operational
472 - Chattanooga, TN
Operational
474 - Knoxville, TN
Operational
476 - Birmingham, AL
Operational
477 - Huntsville, AL
Operational
478 - Montgomery, AL
Operational
480 - Mobile, AL
Operational
482 - Jackson, MS
Operational
484 - Biloxi, MS
Operational
486 - Shreveport, LA
Operational
488 - Lake Charles, LA
Operational
490 - New Orleans, LA
Operational
492 - Baton Rouge, LA
Operational
520 - St. Louis, MO
Operational
521 - Jefferson City, MO
Operational
522 - Springfield, MO
Operational
524 - Kansas City, MO
Operational
526 - Fort Smith, AR
Operational
528 - Little Rock, AR
Operational
530 - Pine Bluff, AR
Operational
532 - Wichita, KS
Operational
534 - Topeka, KS
Operational
536 - Oklahoma City, OK
Operational
538 - Tulsa, OK
Operational
540 - El Paso, TX
Operational
542 - Midland, TX
Operational
544 - Lubbock, TX
Operational
546 - Amarillo, TX
Operational
548 - Wichita Falls, TX
Operational
550 - Abilene, TX
Operational
552 - Dallas, TX
Operational
554 - Longview, TX
Operational
556 - Waco, TX
Operational
558 - Austin, TX
Operational
560 - Houston, TX
Operational
562 - Beaumont, TX
Operational
564 - Corpus Christi, TX
Operational
566 - San Antonio, TX
Operational
568 - Harlingen, TX
Operational
570 - Bryan, TX
Operational
620 - Rochester, MN
Operational
624 - Duluth, MN
Operational
626 - St. Cloud, MN
Operational
628 - Minneapolis, MN
Operational
630 - Sioux City, IA
Operational
632 - Des Moines, IA
Operational
634 - Davenport, IA
Operational
635 - Cedar Rapids, IA
Operational
636 - Fargo, ND
Operational
638 - Bismarck,ND
Operational
640 - Sioux Falls, SD
Operational
644 - Omaha, NE
Operational
646 - Grand Island, NE
Operational
648 - Great Falls, MT
Operational
650 - Billings, MT
Operational
652 - Boise, ID
Operational
654 - Cheyenne, WY
Operational
656 - Denver, CO
Operational
658 - Colorado Springs, CO
Operational
660 - Salt Lake City, UT
Operational
664 - Albuquerque, NM
Operational
666 - Phoenix, AZ
Operational
668 - Tucson, AZ
Operational
670 - Eugene, OR
Operational
672 - Portland, OR
Operational
674 - Seattle, WA
Operational
676 - Spokane, WA
Operational
720 - Reno, NV
Operational
721 - Las Vegas, NV
Operational
722 - San Francisco, CA
Operational
724 - Chico, CA
Operational
726 - Sacramento, CA
Operational
728 - Fresno, CA
Operational
730 - Los Angeles, CA
Operational
732 - San Diego, CA
Operational
734 - Bakersfield, CA
Operational
736 - Monterey, CA
Operational
738 - Stockton, CA
Operational
740 - San Luis Obispo, CA
Operational
920 - New Haven, CT
Operational
922 - Cincinnati, OH
Operational
923 - Mansfield, OH
Operational
924 - Erie, PA
Operational
927 - Harrisonburg, VA
Operational
928 - Charlottesville, VA
Operational
932 - Bluefield, WV
Operational
937 - Richmond, IN
Operational
938 - Terre Haute, IN
Operational
939 - Fort Myers, FL
Operational
949 - Fayetteville, NC
Operational
951 - Rocky Mount, NC
Operational
952 - Tampa, FL
Operational
953 - Tallahassee, FL
Operational
956 - Johnson City, TN
Operational
958 - Lincoln, NE
Operational
960 - Coeur d'Alene, ID
Operational
961 - Goldthwaite, TX
Operational
973 - Palm Springs, CA
Operational
974 - Rochester, NY
Operational
976 - Mattoon, IL
Operational
978 - Olney, IL
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Messaging Maintenance - Toll Free SMS Aug 26, 2026 00:00-02:00 EDT
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free SMS messages may be encountered.
Posted on Aug 21, 2026 - 15:01 EDT
Posted on Aug 21, 2026 - 15:01 EDT
Messaging Maintenance - Toll-Free MMS/SMS Aug 26, 2026 23:00 - Aug 27, 2026 03:00 EDT
Bandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and outbound Toll Free MMS/SMS may be encountered.
Posted on Jul 10, 2026 - 16:02 EDT
Posted on Jul 10, 2026 - 16:02 EDT
Global Data Center Maintenance - Germany Sep 2, 2026 18:00 - Sep 3, 2026 00:00 EDT
Bandwidth will be performing scheduled maintenance in the Germany data center.
As a part of the maintenance, with the intent of minimizing impact to voice services, Bandwidth will be removing voice traffic from the Germany data center, redirecting traffic to geo-redundant global data centers. As a result of the traffic removal, customers may observe their voice traffic being routed to/from them through our geo-redundant global data centers. Bandwidth advises customers connecting exclusively to the Germany data center to proactively re-route their traffic to our geo-redundant data centers to avoid any possible disruption to services.
Posted on Aug 21, 2026 - 12:54 EDT
As a part of the maintenance, with the intent of minimizing impact to voice services, Bandwidth will be removing voice traffic from the Germany data center, redirecting traffic to geo-redundant global data centers. As a result of the traffic removal, customers may observe their voice traffic being routed to/from them through our geo-redundant global data centers. Bandwidth advises customers connecting exclusively to the Germany data center to proactively re-route their traffic to our geo-redundant data centers to avoid any possible disruption to services.
Posted on Aug 21, 2026 - 12:54 EDT