Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Toll Free Number Ordering and Activation Incident

Incident Report for Bandwidth

Resolved

We consider this incident resolved.
Posted Mar 04, 2020 - 12:12 EST

Monitoring

Bandwidth has been advised by our Industry Vendor that Toll Free Number Orders and Port requests are processing as expected within the industry. We will continue to monitor for stability.
Posted Mar 04, 2020 - 11:46 EST

Update

Bandwidth, along with our Industry Vendor, continues to investigate this industry incident impacting new Toll Free Number Orders & Port Orders.
Posted Mar 04, 2020 - 10:26 EST

Update

Bandwidth and Vendor Teams continue to investigate this industry incident impacting new Toll Free number orders and Toll Free Port Orders.
Posted Mar 04, 2020 - 08:50 EST

Update

Bandwidth and Vendor Teams continue to investigate this industry incident impacting new Toll Free number orders and Toll Free Port Orders. Our vendor continues to work to resolve this industry incident. Our next update will be provided by 8:30 am eastern unless available earlier.
Posted Mar 03, 2020 - 21:04 EST

Update

Bandwidth and Vendor Teams continue to investigate this incident impacting new Toll Free number orders and Toll Free Port Orders. Our next update will be provided before 10 pm eastern unless available earlier.
Posted Mar 03, 2020 - 17:52 EST

Update

Bandwidth and Vendor Teams continue to investigate this incident. Our next update will be provided before 9 pm eastern unless available earlier.
Posted Mar 03, 2020 - 16:13 EST

Update

Bandwidth and Vendor Teams continue to investigate this incident.
Posted Mar 03, 2020 - 15:18 EST

Update

Bandwidth and Vendor Teams continue to investigate this incident.
Posted Mar 03, 2020 - 14:23 EST

Investigating

Bandwidth teams are currently investigation an incident with Toll Free number ordering. Toll Free orders may experience delays with activation. We are engaged with our vendor on the issue.
Posted Mar 03, 2020 - 12:27 EST
This incident affected: Number Management Services (New Number Ordering, Number Porting).