Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Network Maintenance - ATL Data Center
Scheduled Maintenance Report for Bandwidth
The scheduled maintenance has been completed.
Posted Mar 16, 2019 - 04:49 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 16, 2019 - 00:00 EDT
Bandwidth will be performing network maintenance in our ATL data center. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the ATL data center.

Inbound Voice (origination) calls: We anticipate service disruption for a small portion of inbound calls in the following local markets served out of the ATL data center:

244 - Roanoke, VA
332 - South Bend, IN
350 - Appleton, WI
420 - Asheville, NC
428 - Wilmington, NC
432 - Myrtle Beach, SC
442 - Augusta, GA
534 - Topeka, KS

Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.

Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the DFW data center.

The following services will not be impacted during the maintenance:
SMS/MMS Messaging
HTTP Voice / Messaging services
Number Ordering / Provisioning / Management API services

For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Posted Feb 19, 2019 - 11:32 EST
This scheduled maintenance affected: Outbound Calling Services (Outbound Calling (SIP), Toll-Free calling - Outbound (SIP)), Inbound Calling Services (Inbound Calling (SIP), Toll-Free calling - Inbound (SIP)), 9-1-1 Services (9-1-1 Call Routing Service), and Local Market Status (244 - Roanoke, VA, 332 - South Bend, IN, 350 - Appleton, WI, 420 - Asheville, NC, 428 - Wilmington, NC, 432 - Myrtle Beach, SC, 442 - Augusta, GA, 534 - Topeka, KS).