Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

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Port Activation Incident

Incident Report for Bandwidth

Resolved

We have confirmed all affected orders have completed and we're considering this incident resolved.

Posted Mar 22, 2022 - 15:36 EDT

Monitoring

Bandwidth continues to see expected port activation behavior. We will continue to monitor for port activation stability.

Posted Mar 22, 2022 - 15:34 EDT

Identified

The Industry Vendor has identified the cause of the incident in their network. Customers may begin to see delayed ports complete.

Posted Mar 22, 2022 - 14:40 EDT

Update

Bandwidth teams continue to partner with our Industry Vendor (Lumen) to investigate their network incident impacting Port Activation Delays.

Posted Mar 22, 2022 - 13:23 EDT

Investigating

Bandwidth teams are actively investigating a Port Activation incident, impacting some port orders. All teams are actively engaged.

Posted Mar 22, 2022 - 12:17 EDT

This incident affected: Number Management Services (Number Porting).