Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
Bandwidth has concluded its investigation of this issue and determined that customers encountered delays and expiration of outbound Long Code and Toll Free SMS DLRs.
Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal.
We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Posted Nov 16, 2024 - 12:33 EST
Resolved
This incident has been resolved.
Posted Sep 26, 2024 - 22:52 EDT
Investigating
We are investing an incident causing delivery reporting (DLRs) to be delayed or expired. This is currently impacting outbound long code and toll-free SMS.
Posted Sep 26, 2024 - 21:44 EDT
This incident affected: United States Messaging Services (SMS Messaging (SMPP), Toll-Free SMS - Outbound).
