Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Bandwidth Local Market Impairment - 428 - Wilmington, NC

Incident Report for Bandwidth

Resolved

Final: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved.

Start Time: 01/26/2021 02:59 pm ET

Stop Time: 01/27/2021 02:22 pm ET
Posted Jan 27, 2021 - 19:45 EST

Monitoring

Update: We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
Posted Jan 27, 2021 - 15:51 EST

Update

Update: Our carrier is continuing to isolate the cause of this incident.
Posted Jan 27, 2021 - 11:51 EST

Update

Update: Our carrier has identified a fiber cut and is working to complete repairs.
Posted Jan 27, 2021 - 07:16 EST

Update

Update: Our carrier has identified a fiber cut and is working to complete repairs to restore services.
Posted Jan 27, 2021 - 03:11 EST

Update

Update: Our carrier has identified a fiber cut and is working to complete repairs.
Posted Jan 26, 2021 - 23:10 EST

Identified

Update: Our carrier has identified a fiber cut and is working to complete repairs.
Posted Jan 26, 2021 - 19:15 EST

Investigating

We are experiencing an issue on the Bandwidth network affecting Local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

We are currently working with our carrier for resolution.
Posted Jan 26, 2021 - 15:15 EST