Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages,
scheduled maintenance, and general notices with real-time updates.
Final: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved.
Start Time: 01/26/2021 02:59 pm ET
Stop Time: 01/27/2021 02:22 pm ET
Posted Jan 27, 2021 - 19:45 EST
Monitoring
Update: We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
Posted Jan 27, 2021 - 15:51 EST
Update
Update: Our carrier is continuing to isolate the cause of this incident.
Posted Jan 27, 2021 - 11:51 EST
Update
Update: Our carrier has identified a fiber cut and is working to complete repairs.
Posted Jan 27, 2021 - 07:16 EST
Update
Update: Our carrier has identified a fiber cut and is working to complete repairs to restore services.
Posted Jan 27, 2021 - 03:11 EST
Update
Update: Our carrier has identified a fiber cut and is working to complete repairs.
Posted Jan 26, 2021 - 23:10 EST
Identified
Update: Our carrier has identified a fiber cut and is working to complete repairs.
Posted Jan 26, 2021 - 19:15 EST
Investigating
We are experiencing an issue on the Bandwidth network affecting Local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.
We are currently working with our carrier for resolution.