Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Canadian Toll Free Origination Impairment

Incident Report for Bandwidth

Resolved

We continue to see the routes are stable. Resolving this incident.
Posted Sep 20, 2017 - 10:44 EDT

Monitoring

The Bandwidth Toll Free Team has seen routes restore at this time. We will continue to monitor to ensure the routes are stable.A fix has been implemented and we are monitoring the results.
Posted Sep 20, 2017 - 09:09 EDT

Update

The Bandwidth Toll Free Team has seen routes restore at this time. We will continue to monitor to ensure the routes are stable.
Posted Sep 20, 2017 - 09:08 EDT

Update

Bandwidth continues to work to restore the toll free impairment affecting Canada local numbers dialing a sub-set of Bandwidth Toll-Free Numbers. At this time 20 percent of toll free numbers impacted have been rerouted and are accepting Canada calls.
Posted Sep 19, 2017 - 20:08 EDT

Identified

Bandwidth has identified an impairment affecting Canadian based local numbers when dialing as sub-set of Bandwidth Toll-Free Numbers. We are actively working to restore these call routes.
Posted Sep 19, 2017 - 16:39 EDT
This incident affected: United States Inbound Calling Services (Toll-Free calling - Inbound (SIP) - United States).