Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Bandwidth Local Market Impairment - LATA: 522

Incident Report for Bandwidth

Resolved

Final: Our carrier has completed all necessary repairs for the fiber cut and Bandwidth can confirm all services are restored. This incident is being resolved.

Start Time: 08/18/2021 9:55 am ET
Stop Time: 08/19/2021 2:12 am ET
Posted Aug 19, 2021 - 02:18 EDT

Monitoring

Update: We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
Posted Aug 18, 2021 - 22:23 EDT

Update

Update: Our carrier has identified a fiber cut and is working to complete repairs.
Posted Aug 18, 2021 - 18:34 EDT

Identified

Update: Our carrier has identified a fiber cut and is working to complete repairs.
Posted Aug 18, 2021 - 14:39 EDT

Investigating

We are experiencing an issue on the Bandwidth network affecting Local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

We are currently working with our carrier for resolution.
Posted Aug 18, 2021 - 10:26 EDT