Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages,
scheduled maintenance, and general notices with real-time updates.
Bandwidth Dashboard number ordering and provisioning functions have fully restored. We now consider this incident resolved.
Posted Apr 24, 2020 - 09:45 EDT
Update
Will post this as the next update for dashboard latency/timeouts: We will continue to monitor Bandwidth Dashboard ordering and provisioning for network stability. The next update will be provided tomorrow at 9 AM Eastern.
Posted Apr 23, 2020 - 23:08 EDT
Monitoring
We have implemented a fix to restore number ordering and provisioning. Some users may experience intermittent issues placing orders for numbers with a California area code. We will continue to monitor for stability.
Posted Apr 23, 2020 - 21:45 EDT
Update
We are continuing to investigate latency and time outs on the Bandwidth Dashboard platform impacting: number ordering and provisioning. All relevant teams are engaged.
Posted Apr 23, 2020 - 20:28 EDT
Investigating
We are currently investigating latency on the Bandwidth Dashboard platform impacting: number ordering and provisioning. We are taking steps to mitigate the issue.
Posted Apr 23, 2020 - 19:21 EDT
This incident affected: Number Management Services (New Number Ordering, Line Feature Management) and Portals (Bandwidth App).
