Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Order Activation Delays

Incident Report for Bandwidth

Resolved

This incident has been resolved.

Posted May 13, 2025 - 21:13 EDT

Monitoring

Teams are observing expected order activations. We will monitor for prolonged stability.

Posted May 13, 2025 - 19:46 EDT

Identified

Teams have identified the source of this incident as isolated to an industry provider. We have escalated the issue and are working to bring about timely order activations.

Posted May 13, 2025 - 19:05 EDT

Investigating

Bandwidth teams are investigating an incident impacting Order Activations for Port Orders.

Posted May 13, 2025 - 14:51 EDT

This incident affected: Number Management Services (Number Porting).