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Japan outbound calling incident

Incident Report for Bandwidth

Resolved

This incident has been resolved.

Posted Oct 21, 2026 - 09:41 EDT

Update

Teams are observing expected outbound, calling behaviors and will monitor for prolonged stability.

Posted Oct 21, 2026 - 05:26 EDT

Monitoring

Teams are observing expected outbound, calling behaviors and will monitor for prolonged stability.

Posted Oct 20, 2026 - 20:21 EDT

Investigating

Bandwidth teams are investigating outbound Japan based calls that may not complete as expected at this time.

Posted Oct 20, 2026 - 18:29 EDT

This incident affected: Japan Calling Services (Outbound Calling- Japan).