Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Voice Incident to Sprint Customers
Incident Report for Bandwidth
Resolved
We have seen call and DTMF quality with Sprint Customers restore. We consider this incident resolved.
Posted Jul 27, 2020 - 15:33 EDT
Identified
Bandwidth has identified a network incident impacting Call and DTMF quality between Bandwidth and Sprint customers. Both Bandwidth and Sprint are actively working to resolve.
Posted Jul 27, 2020 - 14:10 EDT
This incident affected: Outbound Calling Services (Outbound Calling (SIP), Toll-Free calling - Outbound (SIP), REST APIs - HTTP Voice, REST APIs - SIP Voice, BXML), Inbound Calling Services (Inbound Calling (SIP), Inbound Calling - Canada (SIP), Toll-Free calling - Inbound (SIP), REST APIs - HTTP Voice, REST APIs - SIP Voice, BXML), and Direct Network Connection (Inbound Direct Link Services (DLS), Outbound Direct Link Services (DLS)).