Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
We have seen call and DTMF quality with Sprint Customers restore. We consider this incident resolved.
Posted Jul 27, 2020 - 15:33 EDT
Identified
Bandwidth has identified a network incident impacting Call and DTMF quality between Bandwidth and Sprint customers. Both Bandwidth and Sprint are actively working to resolve.
Posted Jul 27, 2020 - 14:10 EDT
This incident affected: United States Inbound Calling Services (Inbound Calling (SIP) - United States, Toll-Free calling - Inbound (SIP) - United States, REST APIs - HTTP Voice - United States, REST APIs - SIP Voice - United States, BXML - United States), United States Outbound Calling Services (Outbound Calling (SIP) - United States, Toll-Free calling - Outbound (SIP) - United States, REST APIs - HTTP Voice - United States, REST APIs - SIP Voice - United States, BXML - United States), Canada Calling Services (Inbound Calling - Canada (SIP)), and Direct Network Connection (Inbound Direct Link Services (DLS), Outbound Direct Link Services (DLS)).