Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Bandwidth Local Market Impairment - 923 - Mansfield, OH

Incident Report for Bandwidth

Resolved

Final: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved.

Start Time: 11/20/2019 14:42 ET

Stop Time: 11/21/2019 14:29 ET
Posted Nov 21, 2019 - 15:10 EST

Update

Our carrier has identified a fiber cut and is working to complete repairs.
Posted Nov 21, 2019 - 11:28 EST

Update

We are continuing to work on a fix for this issue.
Posted Nov 21, 2019 - 07:30 EST

Update

Update: Our carrier has identified a fiber cut and is working to complete repairs.
Posted Nov 21, 2019 - 06:47 EST

Identified

Update: Our carrier has identified a fiber cut and is working to complete repairs.
Posted Nov 21, 2019 - 02:47 EST

Update

Update: Our carrier is continuing to isolate the cause of this incident.
Posted Nov 20, 2019 - 22:47 EST

Update

Update: Our carrier is continuing to isolate the cause of this incident.
Posted Nov 20, 2019 - 18:48 EST

Investigating

We are experiencing an issue on the Bandwidth network affecting Local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

We are currently working with our carrier for resolution.
Posted Nov 20, 2019 - 14:57 EST