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Incidents across areas

Bandwidth Local Market Impairment - 334 - Fort Wayne, IN

Incident Report for Bandwidth

Resolved

Final: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved.

Start Time: 11/08/2021 2:57pm ET

Stop Time: 11/10/2021 8:21pm ET
Posted Nov 11, 2021 - 03:29 EST

Update

Update: We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
Posted Nov 11, 2021 - 00:37 EST

Monitoring

We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
Posted Nov 10, 2021 - 20:42 EST

Update

We are continuing to work on a fix for this issue.
Posted Nov 10, 2021 - 16:49 EST

Update

Our carrier is continuing to isolate the fiber cut and is working to complete repairs.
Posted Nov 10, 2021 - 09:19 EST

Update

We are continuing to work on a fix for this issue.
Posted Nov 10, 2021 - 05:17 EST

Update

We are continuing to work on a fix for this issue.
Posted Nov 10, 2021 - 01:27 EST

Update

Update: Our carrier is continuing to isolate the fiber cut and is working to complete repairs.
Posted Nov 09, 2021 - 21:23 EST

Identified

Update: Our carrier has identified a fiber cut and is working to complete repairs.
Posted Nov 09, 2021 - 16:43 EST

Update

We are continuing to investigate this issue.
Posted Nov 09, 2021 - 08:17 EST

Update

We are continuing to investigate this issue.
Posted Nov 09, 2021 - 04:31 EST

Update

We are continuing to investigate this issue.
Posted Nov 08, 2021 - 23:17 EST

Update

Update: Our carrier is continuing to isolate the cause of this incident.
Posted Nov 08, 2021 - 19:30 EST

Investigating

We are experiencing an issue on the Bandwidth network affecting Local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

We are currently working with our carrier for resolution.
Posted Nov 08, 2021 - 15:20 EST