Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

SMS Timestamps Changed

Incident Report for Bandwidth

Resolved

This incident has been resolved.
Posted Dec 06, 2023 - 14:41 EST

Monitoring

Customers should begin to see 6-digit timestamps at this time. We will monitor for prolonged stability.
Posted Dec 06, 2023 - 14:26 EST

Update

Starting at 1pm Bandwidth will begin implementing changes where customers will start to see expected 6-digit timestamps. If customers made any changes to only exclusively accept 9-digit timestamps, they will need to adjust their systems to re-accept 6-digit time stamps.
Posted Dec 06, 2023 - 12:38 EST

Identified

Bandwidth teams have identified an incident impacting SMS timestamps becoming 9-digits rather than the expected 6-digit. Teams are working to restore the 6-digit timestamp.
Posted Dec 06, 2023 - 12:29 EST
This incident affected: United States Messaging Services (SMS Messaging (SMPP)).