Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Emergency Maintenance - All Data Centers
Scheduled Maintenance Report for Bandwidth
Completed
This emergency maintenance has been completed.
Posted Jan 22, 2022 - 22:08 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 22, 2022 - 16:01 EST
Scheduled
Bandwidth will be performing emergency maintenance to update certificates in our ATL, DFW, JFK and LAX data centers. The updates will be applied in a rolling manner in order to maintain geo-diversity for all services and while all steps are being taken to minimize impact, customers may see impairments for the following services during the update in each site:

Core and API Voice: Calls in the process of setup may be impacted.

Core and API Messaging: Active messages will be held in queue to be delivered once the update is complete.

911: There will be no impact to 911 calls during the updates.

Portals: There will be no impact to Bandwidth portals during the updates.

For any additional clarification, please reach contact us through the bandwidth.com/support portal.
Posted Jan 22, 2022 - 15:30 EST
This scheduled maintenance affected: United States Messaging Services (SMS Messaging (SMPP), MMS Messaging (MM4), REST APIs - HTTP SMS Messaging, REST APIs - HTTP MMS Messaging), United States Inbound Calling Services (Inbound Calling (SIP) - United States, REST APIs - HTTP Voice - United States, REST APIs - SIP Voice - United States), and United States Outbound Calling Services (Outbound Calling (SIP) - United States, REST APIs - HTTP Voice - United States, REST APIs - SIP Voice - United States).