Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

EVS (911) Maintenance - DFW Data Center

Scheduled Maintenance Report for Bandwidth

Completed

The scheduled maintenance has been completed.
Posted Sep 10, 2024 - 04:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 09, 2024 - 20:00 EDT

Scheduled

Bandwidth will be performing network EVS (911) maintenance in our DFW data center. While all steps have been taken to minimize impact to calls, Bandwidth advises that customers route all EVS (911) calls through the ATL data center for the duration of the maintenance to ensure no interruption in service.

New IP provisioning for 911 will be frozen up to 96 hours prior to this activity until its completion.

For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Posted Aug 29, 2024 - 11:15 EDT
This scheduled maintenance affected: 9-1-1 Services (9-1-1 Call Routing Service).