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Australia based SMS Messaging Incident

Incident Report for Bandwidth

Resolved

This incident has been resolved.

Posted Oct 20, 2026 - 16:02 EDT

Monitoring

Teams are observing expected messaging behavior and are monitoring for stability.

Posted Oct 20, 2026 - 14:45 EDT

Identified

Teams have identified the source of this incident as an off-network vendor condition. Teams are working with the impacted vendor to restore expected messaging behaviors.

Posted Oct 20, 2026 - 13:03 EDT

Investigating

Bandwidth teams are investigating an incident impacting Inbound and Outbound SMS messaging to Australia based destinations. Outbound messages may not result delivery receipts, inbound messages may not deliver as expected.

Posted Oct 20, 2026 - 12:22 EDT

This incident affected: International A2P Messaging (International A2P Platform (SMPP), International A2P Platform (HTTP)).