Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Toll Free MMS Delays

Incident Report for Bandwidth

Resolved

Bandwidth has seen continued stabilization of Inbound and Outbound Toll Free MMS delivery. We now consider this issue resolved.

Posted Jan 03, 2020 - 13:27 EST

Monitoring

Bandwidth has seen Toll Free MMS delivery restore. We will continue to monitor this incident to ensure a full recovery.

Posted Jan 03, 2020 - 12:43 EST

Update

Bandwidth continues to investigate Toll Free MMS delays alongside our vendor.

Posted Jan 03, 2020 - 12:10 EST

Identified

Bandwidth has identified Inbound and Outbound Toll Free MMS delivery delays with our vendor. We will continue to work with our vendor to ensure a full recovery.

Posted Jan 03, 2020 - 11:40 EST

Investigating

Bandwidth is investigating Toll Free MMS deliverability delays. All relevant teams are engaged.

Posted Jan 03, 2020 - 11:19 EST

This incident affected: United States Messaging Services (Toll Free MMS - Inbound, Toll Free MMS - Outbound).