Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Bandwidth Local Market Impairment Lata 724 (Chico,CA)

Incident Report for Bandwidth

Resolved

This incident has been resolved.
Posted Nov 25, 2020 - 13:01 EST

Update

We are continuing to monitor for any further issues.
Posted Nov 25, 2020 - 10:25 EST

Update

Update: We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
Posted Nov 25, 2020 - 05:57 EST

Update

Update: We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
Posted Nov 25, 2020 - 01:52 EST

Update

Update: We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
Posted Nov 24, 2020 - 22:12 EST

Monitoring

Update: Carrier has identified a failed card, market is stable as of 4:19 PM ET. Awaiting for carrier to confirm hands off.
Posted Nov 24, 2020 - 18:10 EST

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 24, 2020 - 14:47 EST

Investigating

We are experiencing an issue on the Bandwidth network affecting Local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

We are currently working with our carrier for resolution.
Posted Nov 24, 2020 - 12:35 EST