Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Edge Proxy Maintenance - DFW
Scheduled Maintenance Report for Bandwidth
Completed
The scheduled maintenance has been completed.
Posted Nov 19, 2020 - 02:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 19, 2020 - 00:00 EST
Scheduled
Bandwidth will be performing maintenance on the DFW Edge 01 and Edge 04 call proxies. While all steps have been taken to minimize impact during this maintenance window, the DFW Edge 01 and Edge 04 call proxies will be unable to process calls for a brief period of time.

The geo-redundant JFK Edge 01 and Edge 04 call proxies will be unaffected during this maintenance. Bandwidth advises that Edge 01 and Edge 04 customers point all traffic to JFK to ensure no interruption to service.

Customers currently connected directly to Bandwidth SBCs will not be impacted by this maintenance and can ignore this maintenance notification.

For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Posted Nov 09, 2020 - 11:36 EST
This scheduled maintenance affected: United States Inbound Calling Services (Inbound Calling (SIP) - United States, Toll-Free calling - Inbound (SIP) - United States) and United States Outbound Calling Services (Outbound Calling (SIP) - United States, Toll-Free calling - Outbound (SIP) - United States).