Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 03, 2019 - 00:00 EDT
Scheduled
Bandwidth will be performing URGENT IP Network maintenance in our LAX data center. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the LAX data center.
Inbound Voice (origination) calls: We anticipate service disruption for a small portion of inbound calls in the following local markets:
620 - Rochester, MN 626 - St. Cloud, MN 636 - Fargo, ND 650 - Billings, MT 654 - Cheyenne, WY 668 - Tucson, AZ 670 - Eugene, OR 676 - Spokane, WA 720 - Reno, NV 724 - Chico, CA 728 - Fresno, CA 734 - Bakersfield, CA 736 - Monterey, CA 740 - San Luis Obispo, CA 973 - Palm Springs, CA
Outbound Voice (termination) calls: We suggest that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.
SMS/MMS Messaging: We advise customers to point their outbound message traffic to our DFW data center to avoid any service disruption.
The following services will not be impacted during the maintenance: Emergency (911) voice calling HTTP Voice / Messaging services Number Ordering / Provisioning / Management API services
For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Posted Mar 28, 2019 - 13:18 EDT
This scheduled maintenance affected: United States Messaging Services (SMS Messaging (SMPP), MMS Messaging (MM4), Toll-Free SMS - Inbound, Toll-Free SMS - Outbound, International Messaging (HTTP), REST APIs - HTTP SMS Messaging, REST APIs - HTTP MMS Messaging), United States Inbound Calling Services (Inbound Calling (SIP) - United States, Toll-Free calling - Inbound (SIP) - United States), United States Outbound Calling Services (Outbound Calling (SIP) - United States, Toll-Free calling - Outbound (SIP) - United States), and United States Local Market Status (620 - Rochester, MN, 626 - St. Cloud, MN, 636 - Fargo, ND, 650 - Billings, MT, 654 - Cheyenne, WY, 668 - Tucson, AZ, 670 - Eugene, OR, 676 - Spokane, WA, 720 - Reno, NV, 724 - Chico, CA, 728 - Fresno, CA, 734 - Bakersfield, CA, 736 - Monterey, CA, 740 - San Luis Obispo, CA, 973 - Palm Springs, CA).