Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
Between July 14 21:01 - July 15 10:39 UTC, Answering Machine Detection services were impaired for Programmable Voice customers. Bandwidth has concluded its investigation of this issue and details can be found in the following Incident Report:
Please note that this link will remain active for 30 days. To access the Incident Report after 30 days, a request for the report can be made through the Bandwidth support portal.
We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Posted Jul 15, 2024 - 08:45 EDT
Resolved
This incident has been resolved.
Posted Jul 15, 2024 - 08:06 EDT
Update
We are continuing to investigate this issue.
Posted Jul 14, 2024 - 23:29 EDT
Investigating
Bandwidth teams are investigating an incident impacting Answering Machine Detection (AMD) for calls. Teams are actively working to restore this feature.
Posted Jul 14, 2024 - 21:25 EDT
This incident affected: United States V2 Application Add On Services (Call Recording).
