Toll Free SMS and MMS Incident

Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Incident Report for Bandwidth

Resolved

This incident has been resolved.

Posted Jan 13, 2025 - 20:49 EST

Monitoring

Teams are observing expected SMS and MMS behavior. We will continue to monitor for stability.

Posted Jan 13, 2025 - 18:28 EST

Investigating

Bandwidth teams are currently investigating an incident impacting the delivery of Toll Free SMS and MMS messages.

Posted Jan 13, 2025 - 17:30 EST

This incident affected: United States Messaging Services (Toll-Free SMS - Outbound, Toll Free MMS - Outbound).