Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Toll Free SMS DLR Delays, Canada

Incident Report for Bandwidth

Resolved

Bandwidth continues to see network stability. We confided this incident resolved.
Posted Feb 19, 2020 - 20:53 EST

Monitoring

Bandwidth has been notified and is observing DLRs process as expected for Toll Free SMS.
Posted Feb 19, 2020 - 20:39 EST

Update

Bandwidth, along with our industry partner continue to investigate this incident.
Posted Feb 19, 2020 - 20:27 EST

Investigating

Bandwidth is currently investigating, along with our industry partner, Canada based Toll-Free SMS DLR Latency. Updates will be provided as available.
Posted Feb 19, 2020 - 19:04 EST
This incident affected: United States Messaging Services (Toll-Free SMS - Inbound, Toll-Free SMS - Outbound).