Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

New Bandwidth Support System Deployment

Scheduled Maintenance Report for Bandwidth

Completed

The scheduled maintenance has been completed.

Posted Dec 03, 2025 - 00:00 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Dec 02, 2025 - 21:00 EST

Scheduled

Bandwidth will be launching a new AI‑powered support experience on December 3, 2025. While all steps are being taken to minimize impact, there may be some potential support disruption during the upgrade.
Support requests can still be opened by emailing the current Bandwidth support email addresses.
If you have any questions regarding this upcoming change, reach out to your Bandwidth Support Team!

Posted Nov 20, 2025 - 13:27 EST

This scheduled maintenance affected: Support (Ticketing Support, Help Center).