Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Bandwidth Inbound Voice Impairment

Incident Report for Bandwidth

Resolved

We are closing this incident at this time. This incident only affected a portion of inbound calls from our peering partner to Bandwidth customers for a limited number of markets. We have restored services for LATA 721 - Las Vegas NV and are working to restore services for the following additional markets:

556 - Waco TX
462 - Louisville KY
730 - Los Angeles CA
560 - Houston TX
Posted Jul 27, 2017 - 21:28 EDT

Update

Bandwidth continues to work with our voice peering partner to resolve this issue affecting inbound calls from that partner to Bandwidth customers.
Posted Jul 27, 2017 - 19:58 EDT

Identified

Bandwidth is working with one of our voice peering partners troubleshooting an issue impacting a small subset of inbound calls from that partner to Bandwidth customers. Calls impacted by this issue may fail to complete and we are actively working with the partner to resolve the issue. We will provide further updates as they are available.
Posted Jul 27, 2017 - 18:17 EDT
This incident affected: United States Inbound Calling Services (Inbound Calling (SIP) - United States).