Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

BWI Network Impairment - Bulgaria
Incident Report for Bandwidth
Postmortem

Between 12:07 - 12:35 UTC on November 6, a portion of inbound and outbound voice calls through our Bulgaria market were unable to be completed. Bandwidth has concluded its investigation of this issue and details can be found in the following Incident Report:

20241106 | BWI Voice Bulgaria

Please note that this link will remain active for 30 days. To access the Incident Report after 30 days, a request for the report can be made through the Bandwidth support portal.

We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.

Posted Nov 16, 2024 - 18:50 EST

Resolved
This incident has been resolved.
Posted Nov 06, 2024 - 15:14 EST
Update
We are continuing to monitor this incident.
Posted Nov 06, 2024 - 13:07 EST
Monitoring
A resolution has been implemented, and we are monitoring the results.
Posted Nov 06, 2024 - 11:39 EST
Identified
We have identified the cause of this incident, and we are working with our provider towards resolution.
Posted Nov 06, 2024 - 10:18 EST
Update
We are continuing to investigate this incident with our provider.
Posted Nov 06, 2024 - 09:16 EST
Investigating
We are currently investigating an incident impacting Bulgaria inbound and outbound voice calling.
Posted Nov 06, 2024 - 07:58 EST
This incident affected: Bulgaria Calling Services (Inbound Calling - Bulgaria, Outbound Calling - Bulgaria).