Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
Bandwidth has confirmed this incident has been resolved. We will continue to monitor to ensure our network remains stable.
Posted Nov 09, 2020 - 13:58 EST
Monitoring
Bandwidth has confirmed a fix has been implemented and we are continuing to monitor. Please continue to open a support ticket directly with our porting team or call our support line at 855-864-7776, if you are still seeing issues.
Posted Nov 09, 2020 - 12:54 EST
Investigating
Bandwidth is investigating an impairment causing orders notification and emails being delayed. Also, when a note is left on an order it currently is not generating a ticket. In the meantime, please open a support ticket directly with our porting team or call our support line at 855-864-7776.
Posted Nov 09, 2020 - 12:20 EST
This incident affected: Portals (Bandwidth Dashboard) and Support (Ticketing Support).
