Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

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SMS Delivery Incident

Incident Report for Bandwidth

Resolved

This incident has been resolved.

Posted Jan 24, 2024 - 21:02 EST

Monitoring

We are observing expected messaging behavior. We will continue to monitor for prolonged stability.

Posted Jan 24, 2024 - 19:07 EST

Identified

Bandwidth teams have identified an incident where US SMS messages may not be delivered as expected to Bandwidth International (fka: Voxbone) US numbers. Teams are actively working to restore expected delivery behavior.

Posted Jan 24, 2024 - 18:48 EST

This incident affected: United States Messaging Services (SMS Messaging (SMPP)).