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Toll-Free SMS Messaging Delay

Incident Report for Bandwidth

Resolved

Bandwidth has confirmed stability with TF SMS at this time and we are considering this incident resolved.

Posted Aug 20, 2021 - 13:29 EDT

Identified

Bandwidth has identified an industry vendor incident that is impacting Toll-Free SMS for both inbound and outbound messages, causing a delivery delay. At this time messages are queueing for delayed delivery.

Posted Aug 20, 2021 - 12:01 EDT

This incident affected: United States Messaging Services (Toll-Free SMS - Inbound, Toll-Free SMS - Outbound).