US Off-Net Port Order Incident

Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Incident Report for Bandwidth

Resolved

This incident has been resolved.

Posted Feb 01, 2024 - 18:08 EST

Monitoring

Bandwidth is observing expected port order behavior. We will monitor for prolonged stability.

Posted Feb 01, 2024 - 16:34 EST

Investigating

Bandwidth has identified an incident that may delay the processing time of domestic US off-net port orders that experience fallout. Additionally, API-based customers may see unexpected API error codes for these fallout orders. Bandwidth teams are actively working to restore expected order processing times and behavior. Updates will be provided as available.

Posted Feb 01, 2024 - 00:59 EST

This incident affected: Number Management Services (Number Porting).