Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Belgium Calling Incident
Incident Report for Bandwidth
Postmortem

Between 12:09 - 12:22 UTC on September 16, a portion of inbound and outbound calls through our Belgium market were unable to be completed.

Bandwidth is continuing to investigate this issue to identify the root cause and all actions necessary to prevent this from recurring and will update this post with an Incident Report after investigations have concluded.

We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.

Posted Sep 17, 2024 - 08:06 EDT

Resolved
For a short period of time, Inbound and Outbound calls for Belgium were not processing as expected. At this time, calls are being processed as expected for Belgium.
Posted Sep 16, 2024 - 11:12 EDT