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Possible PDD Calling T-Mobile Numbers

Incident Report for Bandwidth

Resolved

We've confirmed stability and we're considering this incident resolved.

Posted Feb 20, 2023 - 18:10 EST

Monitoring

Mitigation has been initiated and we're seeing traffic at normal function. We're currently monitoring for stability.

Posted Feb 20, 2023 - 17:52 EST

Identified

We've identified the issue and we're implementing a fix at this time.

Posted Feb 20, 2023 - 16:32 EST

Investigating

We're currently investigating a network issue causing intermittent PDD on calls to T-Mobile numbers.

Posted Feb 20, 2023 - 15:59 EST

This incident affected: United States Outbound Calling Services (Outbound Calling (SIP) - United States, Toll-Free calling - Outbound (SIP) - United States, REST APIs - HTTP Voice - United States, REST APIs - SIP Voice - United States, BXML - United States).