Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

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Bandwidth Local Market Impairment - 974 - Rochester, NY

Incident Report for Bandwidth

Resolved

Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.

Posted Sep 13, 2026 - 17:55 EDT

Investigating

We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.

Posted Sep 13, 2026 - 17:26 EDT

This incident affected: US Markets (974 - Rochester, NY).