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Between 08:56 - 10:00 UTC on January 8, a subset of outbound voice calls in our Germany market were unable to be completed.
Bandwidth is continuing to investigate this issue to identify the root cause and all actions necessary to prevent this from recurring and will update this post with an Incident Report after investigations have concluded.
We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Posted Jan 12, 2026 - 17:33 EST
Resolved
For a brief period some outbound Germany based calls failed to process as expected. At this time we are observing expected network behavior and conceder this incident resolved.