Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Bandwidth Local Market Impairment LATA: 562 (Beaumont, TX)

Incident Report for Bandwidth

Resolved

Final: Our carrier has completed all necessary repairs for the equipment failure and Bandwidth can confirm all services are restored. This incident is being resolved.

Start Time: 12/06/2020 15:45 ET

Stop Time: 12/08/2020 16:45 ET
Posted Dec 09, 2020 - 07:44 EST

Monitoring

Update: We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
Posted Dec 08, 2020 - 17:56 EST

Update

Our carrier has identified a faulty card and is working to complete replacement.
Posted Dec 08, 2020 - 14:13 EST

Identified

Our carrier has identified a faulty card and is working to complete replacement.
Posted Dec 08, 2020 - 10:15 EST

Update

Update: Our carrier is continuing to isolate the cause of this incident.
Posted Dec 08, 2020 - 05:59 EST

Update

Update: Our carrier is continuing to isolate the cause of this incident.
Posted Dec 08, 2020 - 01:11 EST

Update

Update: Our carrier is continuing to isolate the cause of this incident.
Posted Dec 07, 2020 - 21:00 EST

Update

Update: Our carrier is continuing to isolate the cause of this incident.
Posted Dec 07, 2020 - 17:07 EST

Update

We are continuing to investigate this issue.
Posted Dec 07, 2020 - 13:11 EST

Update

We are continuing to investigate this issue.
Posted Dec 07, 2020 - 08:30 EST

Update

Update: Our carrier is continuing to isolate the cause of this incident.
Posted Dec 07, 2020 - 04:33 EST

Investigating

Update: : Our carrier is continuing to isolate the cause of this incident.
Posted Dec 07, 2020 - 00:29 EST

Update

We are continuing to work on a fix for this issue.
Posted Dec 06, 2020 - 20:04 EST

Identified

We are experiencing a transport issue on the Bandwidth network affecting your inbound origination service only.

We are currently working with our carrier for resolution.
Posted Dec 06, 2020 - 15:45 EST