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V2 SMS Delays

Incident Report for Bandwidth

Resolved

Bandwidth has seen outbound messages process without delay. We now consider this incident resolved.

Posted Aug 10, 2020 - 23:20 EDT

Monitoring

We’ve implemented a fix to resolve SMS delays and will continue to monitor for stability.

Posted Aug 10, 2020 - 22:59 EDT

Investigating

Bandwidth is investigating outbound SMS delays impacting our V2 platform. All relevant teams are engaged.

Posted Aug 10, 2020 - 21:58 EDT

This incident affected: United States Messaging Services (REST APIs - HTTP SMS Messaging).