Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

TRAM Tool (CSR Tool) Incident

Incident Report for Bandwidth

Resolved

Bandwidth has confirmed stability and we are considering this incident resolved.
Posted Feb 24, 2021 - 15:40 EST

Monitoring

Bandwidth has implemented a fix for the issue affecting the TRAM tool and we're monitoring for stability.
Posted Feb 24, 2021 - 14:08 EST

Identified

The issue affecting the TRAM tool has been identified and the relevant teams are working on a resolution.
Posted Feb 24, 2021 - 13:40 EST

Investigating

Bandwidth is currently investigating an incident impacting customers who use the TRAM Tool for CSR Lookups. We have engaged with our industry partner. This incident does not impact the ability to submit port orders.
Posted Feb 24, 2021 - 12:27 EST
This incident affected: Portals (Bandwidth App) and Number Management Services (Number Porting).